Kevin was very professional and informative.

- Karl Eaton

Service was amazing! From the first phone call! I was booked within the same week. Kevin the garage technician showed up, and he put me at ease. I felt very confident in his work. He was not trying to sell me the most expensive garage opener, but he gave my choices and allowed me to choose my budget. He was very professional and walked me through the process. I would recommend Precise to anyone out there who want the job done correct the first time.

- Naj

Best garage door company in town. Honest, knowledgeable, and quick.

- Patrick Heins

Kevin was extremely knowledgeable, helpful, quick and provided many different options with pros and cons of each. Who knew there were so many options when it comes to garage door repair. We would definitely recommend and use Precision again. And....as a nice touch, the personalized text letting you know a little about who was coming to your house is great!

- Brandy Snyder

Kevin was very professional and courteous while making repairs to our door. Also he installed a new opener on our smaller door. I am an engineer by profession and was impressed by his attention to detail and knowledge. I highly recommend Precision to anyone!

- Ken Swafford

Excellent customer service. Kevin was very knowledgable and explained all options. Highly recommend

- Jessi Ross

The service was excellent. The Service Technician, Kevin Ulery, was very knowledgeable and professional. I greatly appreciated his advice and recommendations.

- Sam Simpson

Kevin was awesome! He was very knowledgeable and spent quite awhile discussing the pros and cons of my situation. I really appreciated his honesty and his ability to communicate effectively! I will request him if I ever need anything again, and I will certainly reccomend him to my friends in need of your services!

- Cathy Myer

Kevin is the man... his customer service is excellent... that man deserves a raise

- Bob Metrick

Service was very prompt. Kevin the technician was very thorough and performed an excellent repair after he gave me numerous options which I appreciated. Overall excellent

- Brad Destefano

Kevin U was courteous, knowledgeable and professional but also had a great sense of humor which I liked. He got everything installed quickly and I’m very happy with my new modern garage door opener. I would highly recommend Kevin and the Precision Overhead Garage Door company

- Ivan Herbert

Kevin did an awesome job! He performed a very detailed analysis of my doors and explained the necessary repairs. Doors are now back to 100% and my future business will definitely be going to Precision Door. Excellent job! Thank you!

- Rick Martin

Today Kevin came out and gave me a thorough inspection of my garage door and garage door opener I originally called about a keypad and garage remote control openers he was very professional and gave me detailed recommendations and explained to me everything that he found and made suggestions in the end he successfully put a receiver on my old garage door opener with new keypad and two remotes successfully I will be calling precision garage doors for any future services Kevin represented your company well thank you

- Michael Miller

The guys were awesome. They came on time and got right to work. The price was a little more than I expected, but worth it to know it was fixed correctly. The door is working better than it ever has.

- Bryan Harper

I was very pleased with my experience with Precision. From the courtesy of the individual who answered my phone call right down to the wonderful two young men who came to my rescue. If I could, I would give you 10 stars. I was extremely grateful that my garage was repaired in one afternoon, considering that I made the initial phone call after 12:00 noon. Kevin and the young man who assisted were courteous and helpful and determined to solve the problem with the door. It will be necessary to purchase a new door a little bit down the road, but there will need to be repair done to my garage floor before that will be possible. I will most definitely be calling on Precision when that day comes. Many times, an elderly woman can be taken advantage of by unscrupulous people, and it restores my faith to be treated with such respect and kindness shown to me by Kevin and his partner. Your company is very fortunate to have these two young men representing you. I chose Precision because I was impressed by your web site, promising a human being would answer the phone and your presence in Madison County. Good job.

- Janet Stowe

Kevin was on time and did an excellent job, answered all questions in a professional and curteous manner.

- Dan

My Garage door opener quick working and I called Precision who has same day service. I was given a 3 hour window for the afternoon and the technician Kevin U was on time. He wore a mask the entire time and gave my entire door system a full inspection. I’m glad he did because he found several things that were not safe and on the brink of further damage that could have resulted in someone really getting hurt or even worse. After pointing each failure point out to me he wrote up a few different quotes on the repairs that were needed. His truck was stocked and addressed all of them. Not only does my door work again but i feel safer knowing that it’s not going to collapse.

- Chad Haemmerle

Garage door being 14 yrs old movable parts were pretty well shot. I could see wear after repairman pointed them out . Really pleased with repairs,better than new.

- Kent Underwood

I made a call this morning to get the garage door serviced, Kevin the technician is a true professional, outstanding customer service skills, and provided timely tips and advise on maintain the equipment and potential needs going forward. Glad he was able to service my door.

- Harold Wicks

Great fast service

- Nick Oreshan

Kevin U provided outstanding service. He was friendly, professional, knowledgeable, authentic and a joy to be around. He did a fantastic job repairing and servicing our garage door.

- Larry Moore

Next day appointment for service and install of new garage door opener. Technician, Kevin, was on time, professional and strictly adhered to COVID protection protocol. He was knowledgeable about the product, repairs and skilled in the installation. I am very happy with the new opener and excellent service. I believe the price was fair for the service, too. Highly recommend this company!

- Rhonda McCartney

Exceptional service. Professional and personable.

- Bob Moreno

Kevin, our technician, was professional and courteous. He explained everything and let us know our options. The door was repaired quickly. We were very happy with the service we received.

- Rodney Chandler

Kevin did a great job. Friendly, respectful, and on time!

- Ryan Sneddon

We have a 3-year old home that was a builder's spec house. Accordingly, not a lot of higher-end fixtures were present when we bought the house. The original, chain-drive opener for our double garage door (the door was of high quality and very heavy) was under-powered. The opener would strain and the door would often bind, the rollers in the tracks screeching metal-on-metal. The noise was so loud our neighbors could hear it inside their home. I called Precision for advice and the two technicians spent considerable time explaining the issues. I asked that they provide 3 options and they did, further explaining the costs and benefits of each. I chose to upgrade to a more-powerful, belt-drive unit. The technicians upgraded the rollers, reinforced the door connection to the lift, and made sure the door was square and plumb. I entered the garage from the house the moment they were opening the newly-repaired door with the new belt-drive opener. I was amazed at how incredibly quiet the new system was. The Precision professionals gave me viable options, went beyond my expectations, and will get my business every time. Thank you!

- Gregory Finch

My service technician was Kevin U and he was accompanied by Pascal. They both were very professional, honest, very knowledgeable, kind, caring and hard working. My house was built in 2002. I asked Kevin to please assess what needs to be repaired and or replaced. He provided me with three quotes to replace the unit and necessary parts and made it perfectly clear that it was my choice. He never once pushed me in anyway, and when I asked him questions he was very honest with me. I replaced the grange door opener, springs, keypad and all other necessary parts to the system excluding the track and the door. I can’t speak highly enough about Kevin U and Pascal. I have owned my own business, I am in the new home building business and work with many vendors every day and I could have used on of them. Customer service is extremely important to me and these two young men are phenomenal! They couldn’t do enough for me. They’re uniforms were professional and clean, they wore their masks, they worked hard and cleaned everything up including the leaves in my driveway. Lol These two are truly an asset to Precision and their manager should be extremely proud of them. This was my first experience with Precision. I chose you because I liked the professional and informative website including showing your technicians bio’s I would hands down hire these two gentleman in a heartbeat. Keep doing what you’re doing to hire and run a great company that clearly understands that “ if you don’t treat your customers the right way, you won’t have a business for very long! Phenomenal job Kevin U and Pascal!! Keep up the good work!!

- Marybeth Loomis

Wow! What an amazing experience from start to finish. The operator that took my call was courteous & professional, and was able to provide an appointment the very next morning. The technicians that showed up were exceptional. They understood my concern and quickly diagnosed the problem, giving me options for a resolution. No pressure, no up-selling, just the info that I needed to make a choice. When small issues came up that were not covered by the original quote, they fixed them anyway without an additional fee. I would highly recommend Precision to anyone needing garage door installation and/or repairs!

- Tom Kelly

I did several website searches for garage door work. After reading most of the reviews I decided to go with Precision not only because of location but of the many 5 star reviews. After leaving a request on line for service late Saturday, I received a call back from Precision's Scheduler the next Monday and discussed some preliminary pricing and set up an appointment for service. Service was quickly scheduled for the next day! I was called that next morning from Kevin U. of Precision letting me know they could be at my home within 10-15 minutes and if that was okay with me. Kevin U. and a "In Training" person showed up right on time. Kevin and I discussed my garage door, the current issues I knew about and then let Kevin U. review the existing door himself to work up a quote. After about 30 minutes, Kevin U. had a quote with several options and upgrades as we discussed. I selected the service on the door which included new rollers, main center bearing, new bearing on both left and right pulleys, new dual springs long with a full door service. I also decided to go with a new Lift Master belt drive garage door opener that came with a lifetime warranty on the motor and belt as well as WiFi as I wanted the ability for my wife and I to close the garage door remotely from our cellular phones with a simple App! A big plus was that Precision's parts and service are fully warranted for a full year! They also applied one of the company decals to the door with all their contact information with my approval. It took a few hours to complete the installation of all the service and new garage door opener. Kevin U. went over all the work performed and trained me on all the operation of the new garage door opener. This included the new wall device and the programming of both vehicles with remote door openers built-in to our vehicles, the two remotes that come standard with the Lift Master garage door opener and the new MyQ App for remote closing, opening and status. We did not fully upgrade to the 360 degree digital camera built-in to the Lift Master unit as we already have digital security cameras. In summary, Kevin U. and Precision Overhead Garage Door Service far exceeded my expectations in punctuality, length of service, quality and knowledge of their equipment, training and just being some of the friendliest people to do business with. I wouldn't hesitate to recommend Precision Overhead Garage Door Service to anyone! It was one of the best decisions I've made in taking care of our home. To my delight, the Lift Master unit with belt drive, new rollers,new bearings and service has made my garage door the quietest door in the neighborhood when it opens and closes! My wife and I couldn't be happier that we chose Precision Overhead Garage Door Service! Thank you for a job well done!

- Kim F.

I'm so impressed with the customer service I'm receiving from Precision! From, Jessica in the office, to Kevin and Adam, for their service, I am very impressed with their professionalism and expertise.

- Joseph Bozzelli