Kevin, our technician, was professional and courteous. He explained everything and let us know our options. The door was repaired quickly. We were very happy with the service we received.

- Rodney Chandler

Kevin did a great job. Friendly, respectful, and on time!

- Ryan Sneddon

We have a 3-year old home that was a builder's spec house. Accordingly, not a lot of higher-end fixtures were present when we bought the house. The original, chain-drive opener for our double garage door (the door was of high quality and very heavy) was under-powered. The opener would strain and the door would often bind, the rollers in the tracks screeching metal-on-metal. The noise was so loud our neighbors could hear it inside their home. I called Precision for advice and the two technicians spent considerable time explaining the issues. I asked that they provide 3 options and they did, further explaining the costs and benefits of each. I chose to upgrade to a more-powerful, belt-drive unit. The technicians upgraded the rollers, reinforced the door connection to the lift, and made sure the door was square and plumb. I entered the garage from the house the moment they were opening the newly-repaired door with the new belt-drive opener. I was amazed at how incredibly quiet the new system was. The Precision professionals gave me viable options, went beyond my expectations, and will get my business every time. Thank you!

- Gregory Finch

My service technician was Kevin U and he was accompanied by Pascal. They both were very professional, honest, very knowledgeable, kind, caring and hard working. My house was built in 2002. I asked Kevin to please assess what needs to be repaired and or replaced. He provided me with three quotes to replace the unit and necessary parts and made it perfectly clear that it was my choice. He never once pushed me in anyway, and when I asked him questions he was very honest with me. I replaced the grange door opener, springs, keypad and all other necessary parts to the system excluding the track and the door. I can’t speak highly enough about Kevin U and Pascal. I have owned my own business, I am in the new home building business and work with many vendors every day and I could have used on of them. Customer service is extremely important to me and these two young men are phenomenal! They couldn’t do enough for me. They’re uniforms were professional and clean, they wore their masks, they worked hard and cleaned everything up including the leaves in my driveway. Lol These two are truly an asset to Precision and their manager should be extremely proud of them. This was my first experience with Precision. I chose you because I liked the professional and informative website including showing your technicians bio’s I would hands down hire these two gentleman in a heartbeat. Keep doing what you’re doing to hire and run a great company that clearly understands that “ if you don’t treat your customers the right way, you won’t have a business for very long! Phenomenal job Kevin U and Pascal!! Keep up the good work!!

- Marybeth Loomis

Wow! What an amazing experience from start to finish. The operator that took my call was courteous & professional, and was able to provide an appointment the very next morning. The technicians that showed up were exceptional. They understood my concern and quickly diagnosed the problem, giving me options for a resolution. No pressure, no up-selling, just the info that I needed to make a choice. When small issues came up that were not covered by the original quote, they fixed them anyway without an additional fee. I would highly recommend Precision to anyone needing garage door installation and/or repairs!

- Tom Kelly

I did several website searches for garage door work. After reading most of the reviews I decided to go with Precision not only because of location but of the many 5 star reviews. After leaving a request on line for service late Saturday, I received a call back from Precision's Scheduler the next Monday and discussed some preliminary pricing and set up an appointment for service. Service was quickly scheduled for the next day! I was called that next morning from Kevin U. of Precision letting me know they could be at my home within 10-15 minutes and if that was okay with me. Kevin U. and a "In Training" person showed up right on time. Kevin and I discussed my garage door, the current issues I knew about and then let Kevin U. review the existing door himself to work up a quote. After about 30 minutes, Kevin U. had a quote with several options and upgrades as we discussed. I selected the service on the door which included new rollers, main center bearing, new bearing on both left and right pulleys, new dual springs long with a full door service. I also decided to go with a new Lift Master belt drive garage door opener that came with a lifetime warranty on the motor and belt as well as WiFi as I wanted the ability for my wife and I to close the garage door remotely from our cellular phones with a simple App! A big plus was that Precision's parts and service are fully warranted for a full year! They also applied one of the company decals to the door with all their contact information with my approval. It took a few hours to complete the installation of all the service and new garage door opener. Kevin U. went over all the work performed and trained me on all the operation of the new garage door opener. This included the new wall device and the programming of both vehicles with remote door openers built-in to our vehicles, the two remotes that come standard with the Lift Master garage door opener and the new MyQ App for remote closing, opening and status. We did not fully upgrade to the 360 degree digital camera built-in to the Lift Master unit as we already have digital security cameras. In summary, Kevin U. and Precision Overhead Garage Door Service far exceeded my expectations in punctuality, length of service, quality and knowledge of their equipment, training and just being some of the friendliest people to do business with. I wouldn't hesitate to recommend Precision Overhead Garage Door Service to anyone! It was one of the best decisions I've made in taking care of our home. To my delight, the Lift Master unit with belt drive, new rollers,new bearings and service has made my garage door the quietest door in the neighborhood when it opens and closes! My wife and I couldn't be happier that we chose Precision Overhead Garage Door Service! Thank you for a job well done!

- Kim F.

I'm so impressed with the customer service I'm receiving from Precision! From, Jessica in the office, to Kevin and Adam, for their service, I am very impressed with their professionalism and expertise.

- Joseph Bozzelli

Excellent service and repair. Kevin and Adam are the best - very professional and friendly.

- Karen King

I switched from another garage door company to Precision several years ago. Every time the come I know I made the right decision. Kevin came today and was one of the most professional repair/maintenance technicians I have had in any industry come to my home for a long time. Quality work and affordable, great job!

- William Jeffs

Kevin was a super technician with a great personality for this service position. He was very thorough and patient in explaining our options. Adam, a trainee, was very polite and had a great trainer in Kevin.

- Nancy Nysewander

Kevin was an excellent , I have MS and don’t work anymore and this company was able to get the price into a range that was doable for someone like me . Defiantly a company with a high moral compass and it shows in their employees and efforts I highly recommend

- Wesley Grant

GOOD SERVICE.

- Roger Meece

After they determine that mo opener is not repairable, they gave me an estimate of lift master 8500W for $975 ( $487 online price with free shipping) and $160 labor! Doubling the cost of material is extremely unfair to the customers.

- Alex N.

Hi Alex, While it troubles me you were not satisfied with our service, the price we charge is based on the total expense of the service. While there may be a random handyman that might install it for $160, there are no companies in our area that will. I wanted your review to be a valuable tool for us, so I reached out to multiple other companies in the area to confirm my thoughts. While we were not the cheapest, we certainly weren't out of line. I hope you were able to get what you needed and are happy with the result. Thank you, Joel Belyew

Our service today was stellar. Kevin U. was amazing all around! He took the time to explain what was going on, what our options were, and then completed the job for us. I would highly recommend your company for garage door needs. We will be switching to your company from now on! Good customer service and service in general isn't easy to come by, so kudos to you for a great job. Thank you Kevin!!!

- Hilary Hawkins

I had a motor burn out in one of our old chain drive garage door openers and decided to have both of our openers replaced with belt drive openers with WiFi monitoring. The new openers are fantastic. They are very quiet, and it's nice to be able to receive an alert when one of the doors is accidentally left open. I had Precision do the install, and service technicians Kevin and Antoine came out and did a great job. Very happy with the service I received.

- Troy

Kevin was great. He came out to do a repair (a member of my household backed into the door while it was still going up) and after discussing all the options it made more sense to replace the door. He was thorough and explained all the options. He even pulled my trash cans back up the driveway for me.

- Erin Craig

Fantastic service and response time. Called on a Monday and had a technician at my house the next day. They were friendly and knowledgeable and took the time to explain everything and answered all my questions. Got a new opener installed with no issue. Will recommend you everyone.

- Steve Haas

We have used your company before and we’re very satisfied. Technician was wonderful and did a great job.

- Gary Fisher

Kevin arrived in the expected time slot. He was very pleasant and helpful in discussing the differences in the 2 garage door openers we were considering. He was not a pushy salesman. He simply explained the attributes of each unit and let us decide. He also looked at the various coupons I had and selected the one that would save me the most money. Overall, a very good experience.

- Monica Tender

I would highly recommend Precision for any garage door repairs you may have. Kevin was completely professional, honest, and worked diligently to make the needed improvements in one day.

- Angela Hudgins

Kevin and Brandon were great to work with. Very professional and personable, they represent your company very well. I would highly recommend them to anyone.

- Greg Casner

A great technician - came do do one thing but explained some other issues I had - a bit more cost then I had planned on - but hope in the end I made the right decision with the information provided for a much safer operating garage door

- Jeanne Pickel

I would like to say that I am very satisfied with the whole process from the call to get someone out to my house to the install and everything in between! Kevin was very knowledgeable and professional and I would recommend Precision Garage Doors to my friends and family.. Thanks again !

- Jeremy Bennett

Kevin & Brandon we’re both very polite & professional. They were both eager to please & do a good job. (Brandon is in learning mode & eager to learn). Kevin seemed to be a good roll model. Replaced parts.

- Jeannie Heironimus

Kevin was very knowledgeable, polite and friendly. The repair was done efficiently and I’m very happy I chose Precision.

- Jill H

Fantastic customer service!

- Matt Cler

The technicians came to my home to repair a door that would sometimes go down and sometimes not. I called late that morning and was given a window for them to arrive that afternoon. They came at the start of the appointment window. They were very polite and explained possible issues with the door. I was given some options for the repair. After my decision they did the repair in promptly. I really could not be happier with either the response for an appointment, the service personnel or the actual work that they did.

- Tracie Curtis

Excellent rep for your company.

- Bob Dwenger

Love the service and how professional they are. Thank you!!!!

- Patricia Dodd

Super great service!!!

- Sonnie Rogers