Austin D
Average: 4.95 stars
Austin D's Bio:
Austin is married and has two daughters, one crazy toddler and a third grader who loves dance. Austin grew up in Avon and has three younger sisters. He played baseball through junior college as a pitcher and graduated from Ball State University with an Exercise Science degree in 2008. Outside of work and family Austin volunteers at his church as an elementary youth pastor. Random claims to fame: - Was a professional bodybuilder in the WNBF - Acted in six independent horror films - Once ate a 64oz steak at Shula’s, the gigantic elk burger at Bub’s, and always cleans everyone’s plates at restaurants.
Fishers, IN
Product:
Fishers, IN
Great service!
- Praveen Ranganath
Greenwood, IN
Austin was very professional, identified the issue quickly and fixed my issues. Thanks!!
- Doug Lemmons
Indianapolis, IN
We had our garage door spring break on a Sunday evening and Precision was able to get a technician to our house first thing the following morning (which was greatly appreciated as our vehicles were trapped inside). While it was unfortunate that we needed repairs, our technician, Austin D., did a fantastic job of explaining the issues, and providing us with a detailed plan on what needed to be done as well as other options that would increase the lifespan of the door and motor. I cannot overstate how professional and knowledgeable Austin was, and he even went out of his way to avoid waking up our three month old son! Austin was not only professional, but he also explained things in a manner in which they were easy to understand, and he did not try and forcefully upsell us on items that were not necessary. The door was fixed in a timely and efficient manner and it is also much quieter thanks to the additional efforts that Austin put into his work. Thank you Precision for your timely and affordable services, and thank you Austin for being great at what you do. I will definitely use Precision again for my garage door service needs and I will be recommending them to anyone that is in need of their services!
- David
Product:
Lebanon, IN
Austin was amazing. He solved my obvious problem and then a not so obvious problem. He was very kind and explained everything very well. Please send him anytime I have an issue
- Amy Powell
Fishers, IN
Customer service in setting up the appointment was great. Austin our technician was awesome. He was very informative and answered all my questions. He took the time and inspected our garage doors and openers thoroughly. This couldn’t have been a greater experience. I will always call Precision first for all my garage needs.
- Nick Klingkammer
Product:
Carmel, IN
The repairman came out quickly after our original phone call. He knew exactly how to fix the problem. Precision is the best!!!
- John Popp
Westfield, IN
Austin did a fantastic job. Very fast same day service. Highly recommend
- Shannon Malott
Product:
Noblesville, IN
Austin was top notch! I called in and had an appointment with in a few days. Austin found a solution to my problem and had the repair done within an hour. Very knowledgeable and helpful. Precision lives up to their name. On the text prior to the visit, they told all about the tech that would be arriving. Will definitely recommend and will use again.
- Susan Hogle
Indianapolis, IN
I have used Precision Door years before. The experience then was good, so I called again. Fortunately, nothing major needed to be done. Austin, (my technician) was very pleasant, easy to talk to. He was knowledgeable, explained to me what the issue was and the solution to address it. He didn't talk down to me or try to sell me a new door or equipment I don't need. When completed, he followed up with asking me if there was anything else he could do. I'd recommend him/Precision Door again. (We have our HOA meeting in a few weeks. They are always asking us to let them know if we have a good experience with service providers. I have one to give them now.) Austin seemed like a nice guy. I'll bet he's an even nicer guy outside of work.
- Suzan Miller
Pittsboro, IN
Austin was great ????. Concern about prices and our safety. As good as it gets. Thanks
- Larry Craciunoiu
Product:
Indianapolis, IN
Very good installing everything and made sure everything was explained
- Ella Burchett
Product:
Indianapolis, IN
We had a great experience with Austin today! He was so helpful and informative with the information we needed. He was very efficient and did the repairs in a short period of time! Good job!! Rita and Ted Heede
- Ted Heede
Product:
Indianapolis, IN
Austin was my technician. He was absolutely fantastic. The guy just cares about how well he does his job AND his customers. I want him handling any issues I have going forward. I've never used Precision Garage Doors before but I'm a loyal customer now because of him.
- Shawn Lyons
Product:
Indianapolis, IN
Very efficient and professional service. Austin was knowledgeable and friendly.
- Les McTaket
Product:
Brownsburg, IN
We were able to book an appointment same day and Austin arrived when he said he would. He was friendly, courteous and very helpful. He repaired our door quickly and then pointed out some areas to watch and provided solutions, but did not pressure us to buy. We really enjoyed Austin's bio in the text too. We will call you first any time we have a need. Thanks!
- Teresa Sandifer
Noblesville, IN
Austin was the technician sent to do a Maintenance check on my garage door. He was courteous, knowledgeable, efficient & helpful. I appreciated his suggestions on how to care for my garage door. His humor & customer service skills were outstanding! He represents your company very well!
- Patricia Fryling
Danville, IN
I was more than pleased with the service performed by Austin. He not only repaired the door but installed the door opener. Very thorough and pleasant. Thank you!
- Melanie Jones
Indianapolis, IN
Technician Austin D was very professional. He was answered all of my questions. He knew what he was doing. Austin articulated well the options the were available to me. I really appreciated his professionalism and how he worked efficiently to get the job done. I will be referring this company to many of my friends and family, but you guys gotta send Austin to them. He did an awesome job!
- Henry Lowery
Product:
Greenwood, IN
Five stars doesn’t even come close to the amount of stars Austin D. deserves! He was super personable, professional and so easy to talk to. She shows me how I can now check my garage door with the app. He is very patient and made sure all my questions were answered! I have been recommending your company to anyone I can because the above and beyond and outstanding customer service I have personally received! I will come to for EVERYTHING garage door related going forward!!
- Dawn Neathery
Indianapolis, IN
I would give your company and the technician that repaired my door a five star review. I called and got same-day service which I was very happy about and the technician that came out and did the repair was so very friendly and nice and made me feel very comfortable and confident about the work he did. Thank you ????!!!
- Carolyn Hibbert
Greenwood, IN
My Dad has been using this company for years. Always fast speedy response and great service! Thank you everyone!! Julie
- Dick Nance
Brownsburg, IN
I am very happy with the response time. We called this morning and Austin came out this afternoon. He was very pleasant and helpful and fixed our garage.
- Bill Napier
Indianapolis, IN
Precision was fast to respond to my problem and my tech Austin was a very nice polite and professional tech fixed my issue with my garage door and I am very satisfied. Thank you Precision and Austin.
- James Calhoun
Product:
Brownsburg, IN
My technician was helpful, kind and knowledgeable. I am confident that the work was done with high standards. My new motor is perfect with my garage door bought last year. Also door was tweaked to fit tighter. My expectations were exceeded.
- Kathy W.
Product:
Indianapolis, IN
Mr.AustinD.arrived on Sunday 6/18/2023 full of knowledge and information the questions that I asked were answered,very spontaneously he gave me a full explanation of what the problem was and how to correct them My interaction with him was like a blast of sunshine ,Austin deserved 6 stars Mrs.Sandra Hardley-Edwards ????
- Sandra Hardley-Edwards
Product:
Indianapolis, IN
Austin was very polite, professional, and very knowledgeable!
- Christian Franke
Product:
Fishers, IN
Austin D was very friendly and actively listened as we discussed the door issue and potential causes for the issue. He then quickly determined the issue and a solution. He then reviewed other potential repairs but was not pushy. Highly recommend him!!
- Carol Arnett
Fishers, IN
Austin was exceptional.. discovered our several problems and offered several levels of repair. He explained everything very well, even a layman like myself could understand. I told him if he ran for president, I would vote for him. James R. Eaton
- James Eaton
Indianapolis, IN
Austin was on time, courteous, professional, knowledgeable and took time to explain the issue and each step thoroughly no matter how many questions I had. I see why he has a 5 star rating and I’d give him 6 if possible! Great service and I’ll be sure to recommend Precision to family and friends.
- Kelli R.
Product:
We were amazed by our service and experience. We were able to secure a same day appointment. Austin was the service rep and was fabulous. On time. Communicated well. Efficient. Fixed our issue. Helped us reinstall all our remotes. Couldn’t be happier with our experience.
- Julie Gebhart