I definitely understand the need to make a profit and I trusted the name and it's five star rating. However I must be one of the rare ones as I was quoted over $5,000 to repair a 13-year-old Builder grade garage door. It just didn't seem right. I paid the service fee and checked with three other companies. I was surprised to find out the same amount I get easily upgrade BOTH garage doors to 2" insulated with top of the line openers and all brand new hardware including rails. I can understand maybe one vendor may not always be the cheapest but the estimate wasn't even remotely close to others. It's a shame someone got a bit greedy for commission. My neighbor apologized for referring me.

- Tony Larrimore

Technician was very professional, courteous and knowledgable. He explained what the problem was, asked if I had questions and did an excellent repair job. Very pleased with whole experience. Mike

- Mike Frantz

My neighbor gave me Precision's number b/c they repaired their garage door a few years ago. Precision had very quick service times available and they sent Zeke to my rescue! He was very, very nice and oh-so helpful! He looked over everything and explained what he found. He made sure I understood what he was explaining and never made me feel rushed when I was asking questions. He also never made me feel pressured into replacing anything with my opener. He gave me many options to choose from. Out of 5 starts, I give Zeke 10!! And Precious and their services!

- Michelle Gwin

They were able to come out within hours. Zeke was very kind and explained everything to us and gave us multiple options for the repair. He did all of the repairs right then and even tuned it all up. The door is running even better than when we had it first installed (by a different company). We can’t thank you guys enough. Definitely won’t call anyone other than Precision for our garage door going forward. You’ve gained a customer for life.

- Michael Dean

Never dealt with a garage door company so well run. My first call for overhead door service was to the nearest company to my home that Google listed; it turned out to be Precision. I was blown away when the person I talked to said they could send someone over yet that day and it was like 6pm. The tech came out and replaced the 20 yr old motor in about an hour. Then a couple days later there's an add for Precision so I had them come out and replace a second motor. Further, I was impressed the way they followed up with text messages. Now when I need garage door service I don't need to call Google, just Precision.

- James Perdue

Had excellent service. He was very personable and did a wonderful job. He was knowledgeable and answered all my questions. would highly recommend

- Laura Stowe

Zeke was wonderful and made updates that were needed to our builder grade garage door.

- Julie Overstreet

The representative that comes is always friendly and knowledgeable. Very responsive company!

- TS

Zeke was here to fix a roller that fell off the garage door. I knew the motor was original to my 25 year old house, and I was not surprised when he told me it needed to be replaced, soon. He gave me four quotes and fully explained the options for each one. I made my choice and he installed it immediately. I am very satisfied with the new motor, the price, and especially the helpful and professional service I received from Zeke. I highly recommend this business.

- Mary Sue Belles

Great experience!!!

- Tracy Hastings

I saw an ad for Precision and decided to try your company. Zeke was very professional and helped me find a solution to a somewhat dangerous situation. I’m glad I called.

- Catherine McCray

Zeke was an excellent representative for Precision. He was not only efficient and timely but explained our options and wasn’t trying to oversell anything.

- William Sterrett

Saw good reviews online. Called and got service same day. Appreciate that! Technician Zeke was excellent. Will definitely recommend Precision from here on out. Thanks

- Steve Gulley

Zeke was one of the most polite and informative techs that I've ever had in my home. His repair work was just as good. No complaints.

- Ryan Yoder

Zeke came out today to repair my garage door after I inadvertently backed into it. He was very professional, kept me informed while he was troubleshooting and very honest. My garage door is old and will need to be replaced within the next six months, that I was well aware of before the service call. That being said, he did not pressure me to purchase a new door today and was able to fix temporarily until I'm able to purchase a new door. He also gave he a couple quotes of doors, for when I'm ready to purchase. His professionalism and honesty will most assuredly have me purchase from Precision when I'm ready. Thank you for the great service today Zeke. Precision - you have a good one there, but I'm sure you already know that.

- Kimberly Timmons

Had a very old opener replaced and a total overhaul of door parts done by Zeke. He was very professional and friendly and did a wonderful job. He took the time to explain everything and answer questions before and after he completed the work. I can’t believe how much better it all is now. Totally satisfied and highly recommend.

- B Bowden

We had a fantastic experience with Precision Overhead Garage Door Service! Our technician, Zeke, was prompt, professional, kind, and very knowledgeable. Our garage door, which was originally installed in 2013, had some normal wear and tear, plus a broken spring. Zeke took the time to thoroughly explain the issues, showing me the signs of wear on the door and its parts. He also provided clear, honest options for repair, including a "Band-Aid" solution, a middle-of-the-road fix, and a full rebuild with a breakdown is cost. We went with the middle of-the-road fix with premium parts, and Zeke had our door fully rebuilt in just one hour! 1 year parts warranty was explained. He was on time, and even called 30 minutes before arrival to give us his ETA.

- Lauren K.

Just had a new opener installed today my Zeke. Very happy with the workmanship. All went well as promised.. I have used this company for at least 12 years and would not consider another company . Thank you much for your service Larry

- Larry Mikulski

Wow, have never used Precision before . Our 3 year old Door we purchased from another company malfunctioned on a Sunday. Precision was the only company answering heir Phone. Zeke was out in Less than 1 hour and did an amazing job, it was a simple but time consuming repair and my door is better than new, and quieter than before . Highly Recommended!

- Jeff

There may be cheaper garage service companies in town, but we've been so happy with Precision that we've never even wanted to look elsewhere. About 10 years ago, one of the springs on our garage door broke on a Saturday night. We needed to get our cars out for work on Monday and Precision was the only company that was available to come out on that Sunday. They were fast, efficient, and polite. So when our garage door stopped opening this past weekend, we didn't even hesitate to call Precision first. We called and spoke to a real person, not an automated service. They had us in their system from the last time and were able to setup a same-day appointment window (3 hours). The technician, Zeke, called ahead of time and showed up when expected. He was friendly, polite, and absolutely knows his stuff. After examining everything, he went over the everything with us to explain what was wrong and definitely needed repair, but also he went over the rest of the system and door itself to talk about what was still functioning and good and what was deteriorating and would need repair in the future. He asked what we wanted estimates for and, only a few minutes later, presented us with estimates showing low-, mid-, and high-cost options. He went over the pros and cons of each level of options and we selected what we wanted. Having reviewed general prices online, though Precision was in the higher price range, they were still fairly comparable to many of the other competitors. Zeke had everything in his truck and got right to work. We chose to replace the broken door opener with an upgraded one as well as replace a bunch of fixtures that were pretty worn out. It only took him about 3 hours to complete the work. When all was done, he walked us through the new system, helped us setup the remote app, and made sure we knew everything we needed. Zeke was the best! He was patient when we were asking what were probably dumb questions, and told us that there are no dumb questions (he was so nice about it!), and he was happy to repeat things when we thought we missed something. Zeke really was one of the best service people we've ever worked with and he went well above and beyond what was expected. We will not hesitate to use Precision in the future - though, thanks to Zeke, we shouldn't have to!

- V. Elzey

Zeke - serviceman Tremendously helpful and patient with all my questions. Great ambassador for your company. I would like to work with Zeke for my future needs. Crystal- receptionist- excellent first impression upon answering my phone call. Pleasant presentation, immediate scheduling for my needs. These two employees give the impression of a five star, first rate, first class company. Congratulations.

- Jim McLinn

Extremely satisfied with Precision products. Zeke was extremely helpful. He was very courteous and professional. Will highly recommend Precision.

- Mitchell Smock

Zeke D did a great job working to assess the problem for my garage door. There was no way to recreate the specific issue but he did notice a few things causing the door to not operate to top efficiency. He did give me multiple options on fixing the rollers and also helped set up the remote system to the motor through Wi-Fi. Excellent service, enjoyable to talk to and would be happy to have him come out again if needed.

- Kyle Albregts

The service tech was one of the best I have had at my house in years. Zeke did a great job explaining my options and getting everything set up in all my vehicles and app. I would recommend the company based on my experience with the technician.

- Michael and Denise McCool

I was able to schedule on line. My tech Zeke was punctual and knowledgeable and showed me what needed done. He was quick and did a great job. I will recommend Precision to my friends and family.

- Michele Corbin

I am a first time customer. My technician, Zeke, was awesome! He explained everything to me, reset my keypad code, did a tuneup, and replaced the rubber door sealer. He was on time and a very personable and professional young man.

- Debbie Bartels

Precision garage door service was excellent!! Zeke was very nice showed me everything in regards to the door and maintenance! Explained everything very well. Thankfully he was able to save my door from a total replacement!! Definitely will use this company in the future!!

- Britney Roush

I was able to get an appointment within 2 hours. The Servive Technician was excellent. He thoroughly explained the problem and provided options for correction of other issues found on an aging garage No surprise to me that some other repairs will be needed in the future. No pressure given to do everything now, which I found to be refreshing. Because of his approach and knowledge, I definitely will use Precision again.

- Monna Breland

Zeke was an excellent technician!!! he explained everything thoroughly and gave me a variation of options! And he did excellent work! It was a pleasure to meet him!

- Edna McGinnis

Zeke D was extremely courteous and professional. He exceeded my expectations. Before any work was done he explained what he needed to do and why. After installation he took time to explained all the aspects of operating the new system. I selected your company because my son-in-law had used your services and was very pleased. Excellent work!!

- John Leahy