Zeke D
Average: 4.89 stars
Zeke D's Bio:
Zeke grew up in Fishers and graduated from Fishers High School in 2016. He enjoys lifting weights and hanging out with his five brothers. He also enjoys concerts and playing golf in his free time. Semper Fidelis
Indianapolis, IN
Avon, IN
Wow, have never used Precision before . Our 3 year old Door we purchased from another company malfunctioned on a Sunday. Precision was the only company answering heir Phone. Zeke was out in Less than 1 hour and did an amazing job, it was a simple but time consuming repair and my door is better than new, and quieter than before . Highly Recommended!
- Jeff
Indianapolis, IN
There may be cheaper garage service companies in town, but we've been so happy with Precision that we've never even wanted to look elsewhere. About 10 years ago, one of the springs on our garage door broke on a Saturday night. We needed to get our cars out for work on Monday and Precision was the only company that was available to come out on that Sunday. They were fast, efficient, and polite. So when our garage door stopped opening this past weekend, we didn't even hesitate to call Precision first. We called and spoke to a real person, not an automated service. They had us in their system from the last time and were able to setup a same-day appointment window (3 hours). The technician, Zeke, called ahead of time and showed up when expected. He was friendly, polite, and absolutely knows his stuff. After examining everything, he went over the everything with us to explain what was wrong and definitely needed repair, but also he went over the rest of the system and door itself to talk about what was still functioning and good and what was deteriorating and would need repair in the future. He asked what we wanted estimates for and, only a few minutes later, presented us with estimates showing low-, mid-, and high-cost options. He went over the pros and cons of each level of options and we selected what we wanted. Having reviewed general prices online, though Precision was in the higher price range, they were still fairly comparable to many of the other competitors. Zeke had everything in his truck and got right to work. We chose to replace the broken door opener with an upgraded one as well as replace a bunch of fixtures that were pretty worn out. It only took him about 3 hours to complete the work. When all was done, he walked us through the new system, helped us setup the remote app, and made sure we knew everything we needed. Zeke was the best! He was patient when we were asking what were probably dumb questions, and told us that there are no dumb questions (he was so nice about it!), and he was happy to repeat things when we thought we missed something. Zeke really was one of the best service people we've ever worked with and he went well above and beyond what was expected. We will not hesitate to use Precision in the future - though, thanks to Zeke, we shouldn't have to!
- V. Elzey
Service Provided:
Product:
Service Technician: Zeke D
Indianapolis, IN
Zeke - serviceman Tremendously helpful and patient with all my questions. Great ambassador for your company. I would like to work with Zeke for my future needs. Crystal- receptionist- excellent first impression upon answering my phone call. Pleasant presentation, immediate scheduling for my needs. These two employees give the impression of a five star, first rate, first class company. Congratulations.
- Jim McLinn
New Palestine, IN
Extremely satisfied with Precision products. Zeke was extremely helpful. He was very courteous and professional. Will highly recommend Precision.
- Mitchell Smock
Brownsburg, IN
Zeke D did a great job working to assess the problem for my garage door. There was no way to recreate the specific issue but he did notice a few things causing the door to not operate to top efficiency. He did give me multiple options on fixing the rollers and also helped set up the remote system to the motor through Wi-Fi. Excellent service, enjoyable to talk to and would be happy to have him come out again if needed.
- Kyle Albregts
Fishers, IN
The service tech was one of the best I have had at my house in years. Zeke did a great job explaining my options and getting everything set up in all my vehicles and app. I would recommend the company based on my experience with the technician.
- Michael and Denise McCool
Greenwood, IN
I was able to schedule on line. My tech Zeke was punctual and knowledgeable and showed me what needed done. He was quick and did a great job. I will recommend Precision to my friends and family.
- Michele Corbin
Indianapolis, IN
I am a first time customer. My technician, Zeke, was awesome! He explained everything to me, reset my keypad code, did a tuneup, and replaced the rubber door sealer. He was on time and a very personable and professional young man.
- Debbie Bartels
Camby, IN
Precision garage door service was excellent!! Zeke was very nice showed me everything in regards to the door and maintenance! Explained everything very well. Thankfully he was able to save my door from a total replacement!! Definitely will use this company in the future!!
- Britney Roush
Indianapolis, IN
I was able to get an appointment within 2 hours. The Servive Technician was excellent. He thoroughly explained the problem and provided options for correction of other issues found on an aging garage No surprise to me that some other repairs will be needed in the future. No pressure given to do everything now, which I found to be refreshing. Because of his approach and knowledge, I definitely will use Precision again.
- Monna Breland
Indianapolis, IN
Zeke was an excellent technician!!! he explained everything thoroughly and gave me a variation of options! And he did excellent work! It was a pleasure to meet him!
- Edna McGinnis
Carmel, IN
Zeke D was extremely courteous and professional. He exceeded my expectations. Before any work was done he explained what he needed to do and why. After installation he took time to explained all the aspects of operating the new system. I selected your company because my son-in-law had used your services and was very pleased. Excellent work!!
- John Leahy
Indianapolis, IN
Very impressed with the service we received especially the care your service agent provided, very professional.
- Susan Boor
Carmel, IN
Joel was prompt and courteous. He quickly trouble-shot and fixed the issue. I called in the morning and he came right away.
- Holly Rohrbach
Avon, IN
Came the same day, my technician Zeke was professional and thorough. He found my current issues and potential issues. He worked hard and got my large job done. Answering questions along the way. It’s weird to say, but I love my new garage door opener. It’s so much more quiet, wish I would have done it sooner
- Keith Wray
Just had a new opener installed today my Zeke. Very happy with the workmanship. All went well as promised.. I have used this company for at least 12 years and would not consider another company . Thank you much for your service Larry
- Larry Mikulski