Read what people are saying
about Precision Garage Door in:
Indianapolis | Marion County, IN
Precision Garage Door of Indianapolishas received 5477 reviews, averaging 4.96 Stars:
Indianapolis, IN
Product:
Indianapolis, IN
Great service, on time, explained what was necessary and what we need to expect to do in the future. Even cleaned up any mess! Thanks, guys! Another holiday saved
- Robyn Venable
Indianapolis, IN
I submitted an online request and communication was exceptional. I received timely text updates and a phone call from the office to move my scheduled appointment to earlier in the day. Orlando called 20 minutes prior to arriving. On site he explained the inspection and repair process, and offered options for springs and other hardware - with no hard sell! Upon completion of the work he showed me everything he did in detail.
- Mike Fuerstenau
Indianapolis, IN
Our experience with Precision was outstanding. We were able to choose the day and time for the service all. Technician Nick phoned in advance and arrived well within the appointment timeframe. Personable and knowledgeable, Nick diagnosed the issue, provided multiple options and costs, and completed the agreed upon work efficiently. This is a reputable and trustworthy group and I highly recommend them for your consideration.
- John Althardt
Indianapolis, IN
Ben H was awesome. After looking at my issues, we discussed step by step on how best to proceed. His customer service, professionalism, & knowledge from start to finish was greatly appreciated. Looking forward to working with Ben H / Overhead Precision Garage doors for all future needs. Thanks Ben H.
- S Board
Indianapolis, IN
All expectation were meet. Problem was solved. I will recommend this company to my friends and thank you for your professionalism.
- Blanbine Caul
Indianapolis, IN
Got you thru Angi's List. Very disappointed in your pricing and nickel and diming me. But you were here, and I needed it done. Service technicians were very knowledgeable and thorough. However, I extremely taken back at the price for a new unit and repairs.
- Douglas Kruse
Product:
Service Technician: Eric G
Indianapolis, IN
Paul was very nice. On time, explained everything and finished promptly. He didn’t leave a mess. Thanks Paul
- Adam Lundy
Product:
Indianapolis, IN
Inspection door made recommended repairs and completed in Avery timely manner. Very happy with service. .
- Kevin Rosenbaum
Indianapolis, IN
Scott our tech was timely, patient, careful, clean and thorough! You are lucky to have him on your team.
- Lindsay Jones
Product:
Indianapolis, IN
My garage door spring broke. The technician, Scott, came that evening to fix it so I could get my car out. The technician also pointed out a couple of other issues that should be addressed, which I appteciated. I approved that work. He was pleasant and efficient. My garage door will be working well for years. I also like the warranty.
- Charlotte Shea
Product:
Indianapolis, IN
Phone service was very courteous and professional and technician was friendly, courteous and fast.Your commercial is well made and made me think of you first when I needed a repair.
- Michael Price
Indianapolis, IN
My garage door is 12 years old, and it was squeaking and rattling more than it had at first. I called Precision to come out and take a look, contemplating a tune-up. Josh explained that the bearings in the rollers were worn and there was a slight alignment issue with the cable. He gave me a summary of options, including leaving things "as is" because the door was working. No sales pressure. I chose to have some parts replaced. Josh made the repairs in under an hour (which impressed me) and the door runs smoothly and quietly now. It was a professional and satisfying experience.
- Chuck Roemer
Indianapolis, IN
Choose them because they actually answer their phone. Service was a simple fix, very reasonable fee, and perfectly professional with a light sense of humor, I found that pleasant. Highly recommend them
- Diana Beck
Indianapolis, IN
Having dealt with many servicemen in my 78 years, Drew Thatcher was the very best. His personality shows through with the delivery of information needed to make a decision. He is professional, personable and very knowledgeable of all facets of service to a garage door opener. He also looks you right in the eyes when delivering all information. I was very impressed, not only with Drew, but with the those who answered the phone, and setting up my needs in a timely matter. I was very impressed with the Precision Overhead Garage Company.
- Ron Summers
Indianapolis, IN
Andrew was on time, courteous, and very professional. He replaced the spring and track rollers on my overhead garage door. The door is working like brand new again. Great service call !
- Alison Farley
Indianapolis, IN
Owen was polite and considerate in trying to figure out why my door wouldn't close. Murphys Lae: the door worked fine after he arrived. Must have been the leftover gremlins from Halloween. I sincerely appreciate all the help provided.
- Terri Kaufman
Indianapolis, IN
I have used Precision Door years before. The experience then was good, so I called again. Fortunately, nothing major needed to be done. Austin, (my technician) was very pleasant, easy to talk to. He was knowledgeable, explained to me what the issue was and the solution to address it. He didn't talk down to me or try to sell me a new door or equipment I don't need. When completed, he followed up with asking me if there was anything else he could do. I'd recommend him/Precision Door again. (We have our HOA meeting in a few weeks. They are always asking us to let them know if we have a good experience with service providers. I have one to give them now.) Austin seemed like a nice guy. I'll bet he's an even nicer guy outside of work.
- Suzan Miller
Indianapolis, IN
The technician was very competent and efficient. Very pleased and impressed with the service
- Paula Guthrie
Indianapolis, IN
Joel was very friendly, fast, efficient and informative.
- Shena Quidachay
Indianapolis, IN
Do NOT USE this company! Literally had a spring replaced and the sales man was trying to convince me to buy all kinds of other stuff. Now my garage door is not opening and won’t connect to any openers!
- Kiara Avant
Product:
Indianapolis, IN
I had used you guys the last time I have an issue with my garage and was very happy so used you again! Andrew Dixon was just wonderful! He was professional, explained everything that needed to be done and showed me why, worked very efficiently and was a very friendly guy! Thank you!!!!
- Deborah Moman
Product:
Camby, IN
My garage door would not open on Thursday, I didn’t know what to do? I looked online and saw Precision, so many great reviews I knew I had to try them out. I went on their website and booked through the online booking Sunday, they had a spot for the next morning! Scott M. came out and carefully inspected my door, he then told me exactly what was wrong and how much it would be to fix! After we spoke about that he then went to work and completed the job in no time! Now my garage door opens and closes perfectly, and it is whisper quiet! Thank you so much Scott M. and Precision for all of your help!
- Kevin Kearney
Product:
Indianapolis, IN
Friendly, explained what he was to do, didn't try to persuade me, only informed me. The sealing around the garage door was replaced and the padding under the door also.
- Mrs. Hudson
Indianapolis, IN
Great service today our technician was not only knowledgeable but very professional. Nick was also training a new technician. Nick was very thorough in his guidance while making sure that the trainee was understanding every function accessed in the process. Job was completed and we were satisfied of the results.
- Maurice McDaniel
Indianapolis, IN
We have learned thru experience to always use Precision for anything related to our garage door. They are extremely responsive about getting someone to your home as soon as possible and their techs are well trained and very knowledgeable.
- Ken Marsh
Indianapolis, IN
Workers did fast and competant work installing new door opener. Explained everything and answered all my questions.
- Bill Hartwig
Product:
Service Technician: Kevin U
Indianapolis, IN
Scott was very professional and He explained to me before hand on what I did need, also some comments on what I may need in a near future to get my garage door working better. So thanks Scott.
- Jose Castro
Product:
Indianapolis, IN
My Service Tech, Martin, was very courteous and professional. I appreciated his through assessment of the work that was needed on my garage door. I felt comfortable with him taking on the task of replacing Springs. He completed the job quickly.
- Alice Peterson
Product:
Installation Technician: Martin D
Indianapolis, IN
Fantastic. Ben was excellent and stayed to explain everything. Will be sure to recommend.
- Clayton Smith
The technician's name was Scot and he worked hard and was very helpful.
- Mark Meier