Royal F
Average: 4.92 stars
Royal F's Bio:
Royal was born in Honolulu, Hawaii. He currently lives in Carmel, Indiana. He enjoys the outdoors, fishing, snow skiing, surfing, good food, traveling, and loves spending time with his daughter and their animals!
Indianapolis, IN
Indianapolis, IN
My excellent experience was all because of Royal - knowledgeable, professional, engaging, and patient.
- Betty Stilwell
Brownsburg, IN
I’ve been a customer for 5 years, ever since the installation of a new garage door opener and all the trimmings, with the exception of the actual door. I never call anyone else because Precision has always been very accommodating. The technicians who have serviced the door are knowledgeable, courteous and don’t slack off. I’m confident the job is done correctly and completely. All of my questions were answered and options were given. No pressured sales.
- Janice Gluth
Fishers, IN
Excellent Service.
- Michael Collins
Indianapolis, IN
The booking process was incredibly efficient. The service technician was knowledgable and had our garage door repaired in under an hour. Solid experience all around.
- Chad Miller
Noblesville, IN
Great job. Installer very personable and polite. Quick response.
- Deb Hill
Indianapolis, IN
Royal was able to spot the trouble areas quickly and service or repair each as needed.
- Michael Bivens
Westfield, IN
Royal was very thorough
- Michelle Nickum
Greenwood, IN
I was very impressed with their business. Unfortunately our double spring snapped and the whole spring system needed replaced. I called a Friday night and Royal (the technician) was at my house before 9 am the next day. Royal was very friendly and did not try to upsell me anything. I appreciate the thorough explanations and the help given. Smooth process
- Kayleigh Frazier
Franklin, IN
Royal was very prompt, very knowledgeable and explained the repair. He is an asset to your company. Gave us alternatives in repair and cost. Thank you! Bobby Patton
- Bobby Patton
Avon, IN
I’m very pleased with Royal, he explained the issues and gave us estimates for different options, he was very friendly and helpful I would definitely ask for him again!
- Kristy Friars
Danville, IN
Royal was here within 30 to 45 minutes from my call. He was very thorough in finding the problem. We purchased a new garage door opener. He was also very thoughtful and polite in giving us information. This is the third time we called Precision. Each time the service has been excellent! Thank you so much.
- Ken And Judy White
Product:
Service Technician: Royal F
Avon, IN
We had Royal come out he was very professional and extremely nice to talk with. Almost felt like I had a new friend by the time he left. Walked us through the issue and gave some options, didn't feel pressured at all with what he showed us. Work was done quickly and efficiently. Would definitely recommend!
- Simon Streich
Indianapolis, IN
Service was extremely fast and professionally done. Our service tech Royal was so friendly and did a fabulous job! I would recommend him any day!
- Max Renner
Avon, IN
Technician was knowledgeable and explain the needed repairs and options. He was able to arrive early and called to verify timing. Work was done efficiently and with high quality.
- Ronald England
Fishers, IN
Royal was very helpful and respectful would recommend to anyone!
- Kelsey Hulecki
Martinsville, IN
Garage door broke of course on a Sunday afternoon. I was able to speak to a real person and she talked me through disabling it so it would stay shut overnight. She also set me up with an appointment for the next day. The service tech was on time, very professional and knowledgeable. He fixed it up and now it’s working just fine. Pricey, but isn’t everything these days?
- Linda Wakefield
Indianapolis, IN
Mr Royal was my Specialist he was Awesome!! Knowledgeable and Professional. Great Job
- Sherry Young
Indianapolis, IN
Excellent Service - very professional & explained all options clearly and provided all costs, warranty, etc.
- Denise Dearduff
Product:
Service Technician: Royal F
Indianapolis, IN
I am very pleased with the service provided by Royal. He arrived promptly, provided a clear explanation of the work to be performed, was properly professional, and answered all my questions. I was especially happy that he was able to complete my job in about 2 hours, on the same day of our meeting. Thank you so much !!!
- Janet Coney
Noblesville, IN
Royal was an excellent tech, communication was solid start to finish. I appreciated the recommendations and service.
- Tammy Thornbury
Plainfield, IN
Great experience. Easy to schedule and service person was on time. Spelled everything out in detail with items and cost. Repaired in an hour or so and good to go!! You are our garage door go to folks! Dee and Dave Lewis
- Dave Lewis
Indianapolis, IN
Excellent service
- Margaret Graves
Product:
Service Technician: Royal F
Fishers, IN
Great company
- Eric Mckey
Plainfield, IN
Very Professional, yet personable. Royal is the type person I prefer as a service tech. Excellent personality, as well as knowledgeable. Explained the options available and let me decide on what I wanted to do. I would highly recommend.
- Rickey Wagoner
Fishers, IN
They were great to work with. Very responsive. Technician was very nice and knowledgeable.
- Collin Mcgovern
Indianapolis, IN
Royal was kind and professional. He worked efficiently, thoroughly explained my options, and was very knowledgeable overall about the mechanics of my overhead door. I feel confident about the repair.
- Karen Smith
Plainfield, IN
They are very professional. Royal was so personable and went to work and got the job completed. I called today and the tech was at my house within the hour. Truck was stocked and he had all the parts he needed. Wonderful experience. I will recommend/ use this company again.
- Jayellen Walker
McCordsville, IN
My garage door broke yesterday. Precision was out to fix it within 24 hours. I have a degree in engineering, so I can tell you that my technician, Royal, offered an accurate explanation of what went mechanically wrong and what needed to be replaced. I've come across technicians from other companies who provide biased recommendations because they repeat the script offered to them. Not so here. Just honest facts. And I got options to decide from ranging in price, all of which would have fixed the problem but some which would increase up-front cost for lower future costs. Royal was extremely professional and courteous. I really want to stress that because for me, the quality of the technician makes a huge difference. If he's any indication of the kind of technicians that work at Precision, you will get someone with a great knowledge of the product and strong core values (family, honesty).
- Behram Kapadia
Carmel, IN
Royal was great!!!
- Scott Kelleher
Royal was amazing!! He was exceptionally friendly with a positive attitude!! He knew the business and was very informative. He gave us multiple options and described each option in detail!! He was terrific!! When we buy a new garage door (which may be soon after our interactionwith Royal), I will definitely go through Precision Garage Door and hopefully have Royal available to install it!! If all of your employees are as wonderful as Royal, you have an amazing company!! Thank You so much for the excellent customer service and taking care of us so quickly with a lot of giggles which relieved some stress when we all are spending money!! My garage door is fixed but the customer service was amazing and you don't see that much these days!! Thank you Royal!! You're the BEST!
- Justin and Trisha Strole