Royal F
Average: 4.91 stars
Royal F's Bio:
Royal was born in Honolulu, Hawaii. He currently lives in Carmel, Indiana. He enjoys the outdoors, fishing, snow skiing, surfing, good food, traveling, and loves spending time with his daughter and their animals!
Noblesville, IN
Brownsburg, IN
Came out same day as my request. Tony D. got the job done in a very reasonable amount of time on a very hot day. Communication was clear and questions were answered. 10/10 would recommend this service. I had to call PGD back due to a new issue I had with my door after service. They were quick to send someone out the following day. Royal arrived on time and quickly helped diagnose the issue. Come to find out, a certain component had been installed incorrectly (back in 2014) and this was causing the issue with my door when it was raised. The issue had nothing to do with the previous tech. Royal re-installed the trouble piece the correct way and the issue has been resolved. I'm very thankful he came out to assist with this issue on a Saturday.
- Joshua Britton
Indianapolis, IN
Spring and garage door control board had to be replaced. Seen your ad in the Reach magazine.. plus knew you from tv. Royal was our technician… and he was excellent. Could not have asked for a more professional and likable guy. Would definitely recommend! Thank you!
- Tami Lewis
Indianapolis, IN
Royal, the sevice technician, who worked on my garage door was the epitome of how excellent customer service should manifest itself. He was prompt, courteous and professional while servicing my garage door issues and answering all of my questions. I am completely satisfied with the level of service he provided. Kudos to Royal and your company.
- Ivan Lawson
Westfield, IN
I chose Precision to install a new garage door, and I had bought a genie opener and they installed that as well. Had I used Precision to install one of their Genie openers, the metal rail would have been one piece and much quieter. Nonetheless, I had them install the green colored better springs and the sealed track rollers and they will likely last a super long time. Very pleased with their work which included programming our two phones to be able to open and close the door from anyplace! This eliminates the question of, "Did I remember to close the door when we left?" Our cell phones show the open or closed status of the door! The "opener repair" was only checking the battery which was OK and programming our phones.
- Paul Snyder
Avon, IN
I couldn’t be happier with the professionalism with your company. I also want to say a special thank you and professionalism your technician Royal F. was handling the service of trying to fix my old garage door opener, he worked and his assistant worked tremendously hard to get my garage door working properly, but it turn out that my 23 year old garage door opener, just did have any life left, so we decided to get a new garage door opener. I feel bad that he missed out on making other calls and that my garage door was such a problem. My wife and I will continue to call on your company for any garage door issues in the future. Royal F has great customer relations and really cares for the customer, he’s an asset to your company.
- Gerrit Luider
Fishers, IN
Our technician, Royal F, arrived on time, was professional, and knowledgeable. He quickly identified the issue with the garage door opener and repaired it quickly, too. He inspected and lubricated the hinges & track. Then, he helped me install the WiFi app for remote operation. He did a great job.
- Tammy Detrich
Fishers, IN
The repairman, Royal, did a great job explaining work needed, timeframe to complete job, and options regarding replacement for garage door motors. He was very knowledgeable and professional. I would highly recommend Precision Door. This is my second time doing business with them and I have nothing but positive things to say.
- Karen Naber
Product:
Service Technician: Royal F
Indianapolis, IN
Royal was very I helpful on explaining on how everything works when it comes to garages doors
- Mr.McGhee
Indianapolis, IN
Everything was done quick and very knowledgeable. Would recommend them for anyone.
- Jennifer Russell
Greenwood, IN
Very punctual and great customer service! Royal was our technician and explained the process for the repair along with provided exemplary service. We highly recommend Royal and Precision to our family and friends for any future Garage Door Repairs.
- Adam Kozlowski
Fishers, IN
Excellent service!
- Larry Klein
Indianapolis, IN
Great work and awesome service! Royal is a true professional!! Hopefully we can get Royal to install a new garage door opener.
- Brett Wood
Cicero, IN
Royal came out and diagnosed the issue and provided helpful suggestions for the life of the garage door. We appreciated his friendly demeanor and courtesy. We definitely will be repeat customers of Precision.
- Aaron Denhart
Noblesville, IN
Royal was great! Showed up on time and completed the work quickly leaving our garage and garage door in great shape. Highly reccomend.
- Sheldon E
Indianapolis, IN
I called to get a new key pad for garage door, because mine was not working correctly. Call center said sure they have those on their truck. Well tech showed up no keypad and said they are backordered and may or may not be in. The tech maybe spent 4 min. rebooting keypad I have and it worked and had to pay 88.00! I am just not happy wanted a new key pad and you didn't have and if it came in the tech said I would be charged another trip charge and key pad charge.
- Tim Cook
Indianapolis, IN
They offered to come out within a few hours when I contacted them however I had them come the next morning. The Tech was friendly and knowledgeable and explained the options and the different motors that were available with him in his truck. Will definitely use them again if something comes up.
- Richard Bluestein
Product:
Service Technician: Royal F
Fishers, IN
My garage door was a mess and finally shut down with my car stuck inside. I live in a condo complex and have had work done in the past, but nothing like what I experienced today. Royal is by far the best technician I have had for this door. He is kind, considerate, and really knows about garage doors. He explained all that was bad and what he had to do to make it right. After he was done, Royal showed me all the bad parts and why they were bad. Thanks to him, I must now have the best garage door in the complex, and would definitely recommend Garage Door repair and Royal.....a real professional.
- Alice Boudreau
Indianapolis, IN
After reading manuals and watching YouTube videos, I still couldn't get the garage door transmitter in our new car to talk with our 25-year-old operator. Royal arrived at the agreed-to time and performed his magic to make it work, using techniques that aren't in the manuals! He also inspected and lubed the door and operator. Well done!
- Carl Crabiel
Westfield, IN
I called because of the very well done and professional commercials seen on television. The experience was first class. Starting with the friendly demeanor of the technicians, to the thorough communication about the process, to the diagnosis of the problem, to the choices presented on how to fix the problem. I will not hesitate to have Precision come back when our other garage door needs to be fixed. Well, done.
- Barry Bedford
Product:
Service Technician: Royal F
Westfield, IN
Scheduling online was easy and fast, Royal solved my issue and explained things well.
- Jeanne Tomlin
Indianapolis, IN
Our technician Royal was professional, knowledgeable and friendly. Thanks
- Brian Booth
Sheridan, IN
Repairman was prompt & courteous.
- Barbara Sheller
Indianapolis, IN
Excellent service from Precision tech, Royal. Had to have my garage door re-wired due to my dog chewing the wire. Royal explained everything to me and also showed me the censor damage prior to doing the work and answered all my questions. His professionalism was outstanding. I contacted Precision after reading the great comments on BBB and as I was reading Precision's commercial came on. Well, that put the icing on the cake. After work was completed to still went over everything. Would definitely recommend this company and planning on calling them back for any future issues. DB
- Debora Binns
Mooresville, IN
Royal was polite and explained everything before working. Kept me updated along the process. I appreciate his professionalism and knowledge. Definitely reccomend Precision Door and ask for Royal.
- Kevin Depew
,
The technician was super nice. The problem I have is your company was out to fix the door on November 28, 2022. It has broken down with the same problem!! If it wasn’t fixed properly and broke in a years time, I don’t feel I should have to pay for something that hasn’t held up. They have screwed in nails/screws whatever into a spot that there is no stud and it is flimsy dry wall and it’s to hold???? A year later tech now has put in more nails/screws to make it hold in the same area. I don’t want this done free don’t get me wrong. I just thought it wouldn’t have cost me that much to fix the problem again.
- Joan Thoben
I have been very pleased with the service that I have received from Precision Garage Door Service. I was able to secure an appointment by the same or following day and the technicians have been friendly and knowledgeable.
- Bonnie Hadley