Austin D
Average: 4.97 stars
Austin D's Bio:
Austin is married and has two daughters, one crazy toddler and a third grader who loves dance. Austin grew up in Avon and has three younger sisters. He played baseball through junior college as a pitcher and graduated from Ball State University with an Exercise Science degree in 2008. Outside of work and family Austin volunteers at his church as an elementary youth pastor. Random claims to fame: - Was a professional bodybuilder in the WNBF - Acted in six independent horror films - Once ate a 64oz steak at Shula’s, the gigantic elk burger at Bub’s, and always cleans everyone’s plates at restaurants.
Carmel, IN
Product:
Service Technician: Austin D
Indianapolis, IN
I really appreciate the work of this company. They came out and they looked over the situation, even though I had to schedule them for the later afternoon, they said they could still complete the work on the same day, although I did not ask them to do so. They were more than willing to get it done. They also gave me many options and choices so I could choose whatever level of repair would fit my circumstances best and they worked with me they and made sure that the doors I was working on were being taken care of. In addition, they looked (with a visual inspection) at a couple of other doors to see if there were any imminent problems coming up. In summary, all in all, a very solid company. I'd definitely use them in the future and recommend them to my friends, just as they were recommended to me by my friend.
- Franc Sevcik
Lebanon, IN
The technician was great! He was easy to talk to and ask questions. He explained the noise I was hearing when the door went up and gave us a few solutions to solve the problem. Adele Kindig
- Adele Kindig
Noblesville, IN
They were there when I needed them. Thanks fore the quick turnaround time. Special thanks to our tech who was.very professional. I would highly recommend.
- Robert Syck
Carmel, IN
Service was great as was serviceman. I thought Price was too high for service. This was a 3 year old garage door opener.
- Rebecca Young
Franklin, IN
Our technician was polite, professional, and competent. He not only fixed the problem but took the time to do some maintenance on the spring, rollers, and door screws. I was very pleased with the entire experience.
- Gary Walker
Fishers, IN
Our experience with Precision Garage Door Service was Outstanding. The service technician, Austin, did a great job explaining the issues cauing our door to make loud noises as it opened. Before Austin arrived, I thought we needed a new door however, Austin was able to fix the issue timely and efficiently without installing new door. We purchased hinges, rollers, cables and other items that were obviously needed. He also performed maintenace on the door. I would recommend using Precision Garage Door Service to anyone that requires door services. I am extremely satisfied. Thanks
- Doug Striebel
Fishers, IN
Service was superb. management is marginal. Major rebuild of the entire door system. The ridiculous product list below is silly; about every part listed was needed. But The reason for the low rating is that i paid Austin almost $2,500 with a check so you don't have to pay American Express. He has my business card with phone and email. AS OF TODAY neither Monica nor I have received a copy of the detailed invoice nor a receipt. THAT IS POOR MANAGEMENT
- Monica Badger AND Thomas Deputy
Carmel, IN
Timely and impeccable service. No hard sales pressure. Patient with numerous questions and updated our existing garages with the MyQ App. Couldn't be happier with today's results.
- Douglas Groswald
Fishers, IN
Austin was here to replace bottom seal on my garage door and then he inspected my door and fixed areas where light was showing to make my door completely air tight. He also showed me that I had a door opener that would open when power was out and he also put my opener on my cell phone. I was 200% happy with his work!!!!
- Sue Russ
Brownsburg, IN
Austin was awesome. He explained everything to my satisfaction and did a fantastic job repairing my garage door. I was also impressed at how quickly I could get an appointment scheduled. Will definitely recommend Precision.
- Dana Brown
Noblesville, IN
Thank you. Austin and his assistant Zeke we re at my home within 30 minutes after inquiring for repair. They were every cordial, informative and precise. I remembered the polite young man that repaired my door a couple of years ago and have recommended Precision to several because of the kindness, knowledge and success including reasonable pricing. Thank you Lili
- Lilli Patterson
Indianapolis, IN
Your service was prompt and the work your company did was excellent. The technician was knowledgeable, and his work was excellent. Out of all the garage door companies we have used in the pass can not compare to your company. I will be recommending your company to my family, friends and neighbors. Merle & Anious Yeakey
- Anious Yeakey
Noblesville, IN
Joel was great! I saw the Precision truck in our neighborhood. He was at a neighbor's house across the street . (Precision had put in a new garage door motor in my garage over a year ago and they did an excellent job.) Joel made several adjustments to the garage door. He also replaced the garage door seal on the bottom of the garage door. Great job!
- Liz Cruea
Indianapolis, IN
Based on a recommendation from our next door neighbor we selected Precision Overhead Door. We can’t say enough about the promptness of response. With a few clicks of the mouse we had booked an appointment time that was perfect for us. A confirmation was immediately sent to us and a reminder the day prior to a visit. An hour before the appointment time we received a text with a complete bio of the service representative, Austin. Austin looked over our door situation and asked us several questions. Austin then proceeded to create a detailed proposal, sat down with us and explained every item and option. Two days from now we are scheduled for a door replacement including, at our request, replacement of the door opener. We found the price to be very fair and Austin did his very best to give us every available discount. We are looking forward to the installation and would highly recommend Precision Overhead Door.
- Dave Sefcik
Avon, IN
Austin and Zeke did a fantastic job saving our garage door. They were very nice and professional while doing their job. My garage door works better and is so much quieter. Thank you for doing such great work.
- Rochelle Lee
Mooresville, IN
Austin was punctual, professional, and personal. He was exceptionally easy to work with and talk to. I only needed enough repair to get my door operational, while I prepare to make improvements and a larger purchase later. Austin was more than accommodating and will be my choice when I make the decision to have the new door and system put on.
- David Pygman
Westfield, IN
Austin and Issac did a fabulous job. I reached out to Precision as they had installed our garage door opener to purchase an additional remote door opener. They recommended a tune up based on how long ago we purchased the opener. They arrived within an hour of my request. They completed the tune up and programmed the new remote for us within 30 minutes. It was a great experience and I will continue to use Precision in the future. The best part was Austin and Issac. They were friendly, professional and knowledgeable. Thank you!
- Annabelle and Dale Ward
Lebanon, IN
Young man was very courteous . He explained details of project and cost Before he started. Impressed with his Professionalism
- Beverly Rader
Whitestown, IN
From the moment I called at 7 p.m. due to a broken garage door spring, the service was exceptional. A friendly customer service representative promptly scheduled me for the next day. The updates via text and call when Austin was en route were appreciated. Austin's personable, respectful, and polite demeanor stood out during his inspection, where he identified additional components needing replacement due to severe wear and tear. He thoroughly explained all options before efficiently completing all repairs. My experience with Austin and Precision Garage Doors couldn't be better.
- Theresa Huber
Noblesville, IN
I have had Precision Door come to my house before. So I was familiar with the company. I was not disappointed on this call. Austin was on time and professional. He made the necessary inspections and determined what I kinda already knew that I needed a new door. We went through the options and I did not feel pressured one way or another. Austin was a great example of an outstanding employee. He protected my property and was professional through the entire process. I have ordered the garage door and necessary equipment and will have it installed in a week.
- Tom Madden
Brownsburg, IN
Precision offered to be out the same day, but schedule did not work until the next day. The tech, Austin arrived on time, explained what needed to be done in a very easy to understand manner with pictures where I could not see, offered multiple options with no pressure. Once we decided on a course of action, all was installed, inspected and explanations given about warranty. He even reset my car opener button to handle the new opener. Very professional, efficient and friendly. Definitely would use them again.
- Ken Martlage
Product:
Service Technician: Austin D
Fishers, IN
Our tech Austin was a very nice guy that new his job very well. I appreciated his knowledge and advice on our issue and it was fixed very quickly. Thank you very much!
- Terence Marshall
Avon, IN
Technician was great!! Very informative
- Kathy Brown
Product:
Service Technician: Austin D
Danville, IN
Joel was excellant with all diagnosis and treatment for the problem. He explained all avenues of repair and costs associated with each. He finished in a timely manner and left with a completed task. I made the appointment on line Sunday night when the problem occured and Joel was here the next day monday April 8. All went well and if another problem occurs I will surely call again.
- Ron Klepper
Plainfield, IN
Service was excellent
- Shari Smith
Avon, IN
Great service
- Marisa Howard
Product:
Service Technician: Austin D
Indianapolis, IN
Austin arrived exactly on time, following a request for service we had submitted. There was one small concern about the overhead light, but everything otherwise was working perfectly, and he came to perform routine maintenance. He is the most professional and polite gentleman, absolutely charming and instilled enormous confidence in himself, the company and the work he was doing. Extremely patient, very helpful indeed. I believe the company is fortunate to have him as an employee. Just to say, none of your options regarding service performed properly describes the work. “Routine maintenance “ would be accurate.
- Joan Kowolik
Martinsville, IN
Had a gear that needed replacing on a 1990's Wanye Dalton door opener. Called in for a schdeuled service and Austin showed p the next day and completed the door opener install quickly and professionally. Will use Precision Garage door service again when I need the other opener replaced.
- James Allan
Greenwood, IN
Excellent Professional & timely service performed by Austin. Austin is very knowledgeable & detail oriented in fixing garage door repairs & replacement of needed parts. He was a pleasure to work with! Will continue to do business with Precision Garage Doors due to Austin’s expertise & kindness!
- Sue B
Product:
Service Technician: Austin D
Austin was a great guy. Knew exactly what to do and gave us options to fix the door pad. We had used Precision before to fix broken spring and called again due to your professionalism. Recommend you again - Please give Austin our thanks. Really a personable guy.
- Mike Kirby