Drew T

Average: 4.96 stars





Drew T's Bio:
Drew was born in Indianapolis and grew up in Noblesville. After high school he attended Motorcycle Mechanics Institute in Phoenix, AZ and was certified in Harley Davidson and BMW. After several years of working as a Motorcycle Mechanic, he wanted some change and found a new home at Precision as a service technician. In his free time he enjoys spending time with his wife and son, working on motorcycles, and hanging out with his friends.





Indianapolis, IN





Indianapolis, IN
Drew called ahead, showed up on time, and was clearly capable of handling my garage door repair. He was friendly in his demeanor and articulate in explaining the problem with our garage door opener and the repairs it needed. After he replaced the part it needed, our garage door opener was operating good as new.
- Todd Agee





Indianapolis, IN
Drew T was on time and very knowledgeable. He explained the problem to me and fixed the problem perfectly. The price was reasonable too.
- Chris





Carmel, IN
Drew, our technician, arrived early and quickly assessed the door’s issues; Door misaligned due to cable coming off track, weak spring, aging rollers, etc. He provided different levels of repairs and estimated costs. The repairs were made within his estimated time frame and the door and opener are now working. Drew is very knowledgeable and was at ease explaining the operation and problems associated with the door. In short, Drew was informed, friendly and professional.
- Mark Wetzel





Carmel, IN
I called Precision Garage Doors because they were highly rated on the internet. They stood up to their rating.
- Brad Walsh





Indianapolis, IN
Drew was on time, efficient and friendly and "saved the day for us"!
- Leo Ware





Indianapolis, IN
You guys where awesome and super friendly and very knowledgeable of all my questions and concerns. You know, I really do appreciate my man Drew for coming out and hooking everything back up and getting things back to normal. Also, not to be mean, but guys where my second call for help, since OHG wouldn’t come out cause they didn’t want to come into my house to get to the garage! Like WTH man, so I say screw those other companies, they don’t deserve my hard earned money, but you guys do. Thanks again drew and everyone at Precision!
- Marcus Howard





Indianapolis, IN
The Technician arrived on time as promised and called ahead. He was very thorough and professional in adjusting our problematic garage door opener. In addition, he inspected and lubricated our other garage door. He also pointed out a discount I had forgotten. Top notch!
- Jerome Baker





Greenfield, IN
Tech was a very nice guy, but the attempts to upsell was a bit off putting. I had them out to replace a $200 set of springs, and they wanted to sell me an additional $550 in other parts that didn't really need replacing.
- Aaron





Carmel, IN
Excellent service
- John Paris





,
5 stars Installer was polite and courteous
- Tom Reidy





Indianapolis, IN
Repair
- Travis





Indianapolis, IN
Repair
- Travis





Indianapolis, IN
Drew was excellent! Very professional and thorough. He gave me several options based on the situation and worked with me to choose the best one. I was working from home and he was very aware of this and minimized my interruptions. Thanks again Drew for your help!!!
- Julie Finke





Fishers, IN
Garage door opener was failing fast. Received an appointment next day, that was convenient for my schedule. Drew arrived and made the assessment in a timely fashion and determined my existing opener was 24 years old and barely functioning. He provided a replacement that is stealthily quiet and at a very good price. I am thrilled by the whole experience, and Drew was a Rock Star! Thanks Precision~
- Scott Beck

Product:
Service Technician: Drew T





Anderson, IN
My door starting acting up on a Friday evening, I called Precision Saturday morning and within 90 minutes they had a technician at my home. Drew diagnosed my problem within 15 minutes and presented several opinions after clearly explaining what was causing my issue. Once I had chosen how I wanted to proceed, Drew quickly fixed my unit. I am very happy with the service provided and by the professionalism Drew Thatcher demonstrated. I highly recommend this company!
- Jon Dye





Fishers, IN
Drew was very polite and very courteous. Fixed the issue and did a great job! Thank you! I would highly recommend Precision to anyone!
- Bryan Gatz





Whiteland, IN
Drew arrived on time, covered everything with me as far as which springs were needed for my door,explained everything as he was going, did a inspection of door, rollers, track and opener. He was very professional, a great asset to your company
- Rolf Lisk





Carmel, IN
Open and available in my area. Problem fixed fairly quickly. Thanks!
- Angela Hunnicutt





Fishers, IN
Drew was extremely knowledgeable and helpful in troubleshooting my problem and worked quickly to fix the issues. Very happy we called you guys!
- Dan Brand





Indianapolis, IN
Work was well preformed and service tech was very nice and professional
- Geraldine Cullison

Product:
Service Technician: Drew T





Fishers, IN
Overall excellent experience from the initial call, to the scheduled appointment to installation. Drew was fantastic explaining the process and making sure everything was working.
- Brittany M

Product:
Service Technician: Drew T





Noblesville, IN
Excellent customer service! Drew Thatcher was great to work with.
- Lou Crespo





Indianapolis, IN
Drew was knowledgeable about his work. Very respectful, and genuine. When I have service again, I will ask for Drew. A courteous young man. You should be blessed to have him on your staff. Drew replaced the garage door unit.
- Terri Kaufman





Avon, IN
Garage door repair- excellent service. On time, great knowledge and pace.
- Warren White





Indianapolis, IN
My garage door repair went great! I'd definitely recommend them!
- David Lafeber





Carmel, IN
Drew was incredibly professional, effective and friendly. Couldn’t ask for more.
- Adam Sullivan





Carmel, IN
When I called in the office they were nice and easy to make appointment with. They provided same day service which was wonderful . The serviceman was polite and knowledgable . Thank you !
- Lynn Cranell





Fishers, IN
Timely and excellent service. Drew was professional, polite and gave us an assessment with 3 options. He clearly explained and showed us where the problems were. Having everything he needed on the truck our garage door was fixed fast. We highly recommend!
- James Riffer





Indianapolis, IN
Came same day, gave me options, completed the work same day, and the installer was extremely nice and informative
- Isaac Lashbrook

Product:
Service Technician: Drew T
Professional service.
- Bob Harrison