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Drew T

Drew T
Service Technician
Reviews: 160
Average: 4.96 stars
Drew T has received 160 reviews, averaging 4.96 Stars:
1 2 3 4 5

Drew T's Bio:

Drew was born in Indianapolis and grew up in Noblesville. After high school he attended Motorcycle Mechanics Institute in Phoenix, AZ and was certified in Harley Davidson and BMW. After several years of working as a Motorcycle Mechanic, he wanted some change and found a new home at Precision as a service technician. In his free time he enjoys spending time with his wife and son, working on motorcycles, and hanging out with his friends.

Review:

A spring broke on my garage door. Precision had a technician come out to repair it within a couple of hours. The technician, Drew, was fantastic! He was personable, polite, and very knowledgeable. The price was fair. I am very pleased with the repair, and I highly recommend Precision Garage Door Service.

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Drew T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Drew T
Review:

Drew was wonderful! Explained issues in way that was easy to understand. Was very personable. Did not pressure me at all. Wish every repairman was like him!

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Drew T Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Service Technician: Drew T
Review:

I called them last night because my garage door was broje. They sent me a technician named Drew who came out the next morning. He was amazing. Super friendly, fast and always kept me posted on what was going on. Him and this company... just amazing! Thank you for everything!

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Drew T Service Provided:
Garage Door Repair

Service Technician: Drew T
Review:

Both gentlemen were very knowledgeable and friendly and helpful explained everything and were timely and respectful

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Drew T Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician: Drew T
Review:

Very happy with the repair service for our broken torsion spring. The technician was respectful, courteous, and informative. All repair options were well explained with no hard sells.

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Drew T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Drew T
Review:

Drew is a very knowledgeable technician. I appreciated is willingness to explain the process and recommended repairs to me. Courteous and Efficient. Highly recommend the Precision Team and in particular Drew for any Garage Door needs. BJ

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Drew T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Drew T
Review:

Very reliable, conscientious to customer's time, called ahead, kept updating customer as to where he was in completing the repair. Explained everything very concisely and easy to understand.

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Drew T Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Drew T
Review:

Garage door spring broke on Saturday evening. Went online and scheduled for Sunday morning. Also New Years Eve Day for service appt. Technician Drew T arrived as scheduled. Analyzed the issue. Presented and explained a repair plan and answered any questions that we had. Agreed to that plan and Drew professionally went about his work to repair the broken door and leave us in great shape in a very short time, with parts from the truck. Cannot speak any higher of this company and their people. Would definitely recommend Precision to everybody who needs garage door service of any kind!!!!! Fabulous work !!!!

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Drew T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Drew T
1 2 3 4 5
Date: 11/25/2023
Garage Door Repair
,
Review:

Drew T was very professional and polite. He explained the needed repairs and other areas of concern with my garage door. Thank you for the quick service!

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Drew T Service Provided:
Garage Door Repair

Service Technician: Drew T
Review:

Having dealt with many servicemen in my 78 years, Drew Thatcher was the very best. His personality shows through with the delivery of information needed to make a decision. He is professional, personable and very knowledgeable of all facets of service to a garage door opener. He also looks you right in the eyes when delivering all information. I was very impressed, not only with Drew, but with the those who answered the phone, and setting up my needs in a timely matter. I was very impressed with the Precision Overhead Garage Company.

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Drew T Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Drew T
Review:

Joel was very friendly, fast, efficient and informative.

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Drew T Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Drew T
Review:

We have learned thru experience to always use Precision for anything related to our garage door. They are extremely responsive about getting someone to your home as soon as possible and their techs are well trained and very knowledgeable.

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Drew T Service Provided:
Garage Door Repair

Service Technician: Drew T
Review:

Same day service. On time. Friendly and very knowledgeable. I highly recommend.

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Drew T Service Provided:
Garage Door Repair

Service Technician: Drew T
Review:

We were very pleased with our experience! Drew was exceptional as well as the gentleman he was training. I’m sorry I can’t recall his name, but they were both awesome! Drew explained everything and gave us 3 different options. Discussed price ahead of time so no surprises when they were finished. Both gentlemen were very polite and courteous. Also, the young lady who initially took my call was very upbeat and helpful. I at first decided to go with your company, due to HER friendliness! She’s an asset to your company!

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Drew T Service Provided:
Garage Door Opener Install

Service Technician: Drew T
Review:

Wonderful installation today by Drew Thatcher and trainee Orlando! We are thrilled with their professionalism and kind personalities! Great product too!!

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Drew T Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Drew T
Review:

Prior service

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Drew T Service Provided:
Garage Door Repair

Service Technician: Drew T
Review:

Excellent service provided by Drew and Justin!

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Drew T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Drew T
Review:

Drew is confident and comp

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Drew T Service Provided:
Garage Door Opener Repair

Service Technician: Drew T
Review:

The technician, Drew, was prompt and courteous. He was thorough in figuring out the problem. He gave me several options for new garage door openers and answered all my questions.

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Drew T Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Drew T
Review:

Used you for a prior repair where I was not satisfied with the work done with another Tech. You sent Drew to correct problems where I was satisfied with the outcome. Very polite and knowledgeable. He currently repaired my current garage door opener. He explained what the problem was and corrected it. Will request Drew if other problems occour!

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Drew T Service Provided:
Garage Door Opener Repair

Service Technician: Drew T
Review:

We had Precision replace the garage doors and openers on our current home. Their service, communication, and products were great. So, when we purchased a new home, we called to have them replace the garage door opener. Again, excellent customer service, prompt response and great communication.

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Drew T Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Drew T
Review:

I would like to talk to someone from customer service. I recently had service completed and the guys were very friendly and did a good job. However, I feel the pricing was way too high. I agreed to it, but after looking up how much these parts cost after the fact and how long it took to complete the work, I feel completely taken advantage of. Not a good feeling to have about a business.

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Drew T Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Drew T
Review:

Everything went smoothly.

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Drew T Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Drew T
Review:

My service call was fantastic. Drew informed me exactly what my problems were, gave me options and performed the service call professionally. Awesome and will be referring all friends that might have problems with there garage doors !!

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Drew T Service Provided:
Garage Door Repair

Product:
Opener

Service Technician: Drew T
Review:

My door was broke. The springs broke. Your guys came in, fixed me right up. Plus I ordered a new door. The technicians were awesome fast and very knowledgeable. Thank you so much.

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Drew T Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Drew T
Review:

1st time using their service & definitely wont be the last. Came out to do service / repair the same day I called and they were so friendly and accommodating. Could not recommend more!

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Drew T Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Service Technician: Drew T
Review:

Drew T, our service technician, was not only punctual, but was able to start early which helped us with our scheduling. He was very knowledgeable and polite and explained in detail what he was going to do. Drew then accomplished the repairs quickly and expertly. Delighted he was your business representative and delighted we went with Precision!

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Drew T Service Provided:
Garage Door Opener Repair

Service Technician: Drew T
Review:

Excellent

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Drew T Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Drew T
Review:

Drew was awesome. He effectively described my available options to me so I could make the best decision for my situation. The work was completed in a timely and professional manner

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Drew T Service Provided:
Garage Door Repair

Service Technician: Drew T
Review:

Because you answer the phone an came out the next day for the repair an your tech was very kind an nice as he worked an explain everything he did great job

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Drew T Service Provided:
Garage Door Opener Install

Service Technician: Drew T
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