Eric G
Average: 4.97 stars
Eric G's Bio:
Eric was born in Lafayette, IN, and has lived in Fishers for the last 20 years. He has a business management degree from Ball State University. He has been married for almost 20 years and has two daughters. Eric is quite the outdoorsman and adventurist, he is an Eagle Scout, and a licensed sport pilot. He enjoys camping and boating with his family, and when he's not working hard at Precision Door he coaches his daughters sports teams, and plays adult league soccer. Eric enjoys traveling and only has two states left to visit Hawaii, and Alaska to have been to all 50.
Fishers, IN
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I called Precision Garage Door Service after watching their commercials promising quick service. They did not disappoint. The technician, Eric Gellenbeck, was VERY professional, knowledgeable, and had my garage doors working great within a very short time. I was also impressed by the amount of repair parts carried on their trucks, no waiting for parts to be ordered or a return trip to install.
- Terry Cooper
Fishers, IN
Great job informing me of issues with my door and taking the time to show me. Quickly fixed the problem. I appreciated his explanations and efforts.
- Greg Stoebick
Zionsville, IN
I was extremely satisfied with their business in 2011 and 2013. My technician was hardworking and very astute to know exactly what he was doing. I remembered his words in 2013 and wanted his help ideally first in my need for garage issue help. I went with another company and I was disappointed the day before for a reference to today's visit. Eric Gellenbeck was the one to help me in "13 and details were written for his service then now due to Eric wanting to help his team, he went to work on-site to balance a heavy load today. I was blessed more than I could imagine as they sent a Bio on him to get to know him with his great expertise and how he anchored well as a service manager. Eric explained things with excellence and when I asked him- gave recommendations. He followed his words with wonderful action to show his dedication. A box was used to collect inside the garage trash and there was a nicety to blow snow off my car and pavement to go the "extra mile" for a bonus. You can tell he trains his team to be precise and strive toward "excellence". I felt so at peace and grateful to God for re-finding them and for their graciousness to come out to serve me (save me!!). They are an answer to my prayer... Thank you, Eric, and may your business indeed prosper more and more so with your shining way of instructing your team. My Best ... Deborah
- Deborah Riedweg
Carmel, IN
We were very impressed with Precision. Garage door was struggling to open during cold weather. We called and had an appointment the next day. Eric Gellenbeck was the technician. He gave us different options and explained well what the problem was and the best remedy. Everything working well now. Great service!
- David Mckay
Fishers, IN
Eric was quick, efficient, and super friendly! We couldn’t ask for a better experience!
- Kerrie Knouse
Greenwood, IN
Eric did a fantastic job, very professional and knowledgeable. Would highly recommend. Robert Meeks
- Robert Meeks
McCordsville, IN
Precision Door was very responsive, next day. Eric was very knowledgeable and fast. Presented us with several solutions and explained the plus and minuses of each. Work was completed in under 2 hours.
- John Nichol
Indianapolis, IN
All expectation were meet. Problem was solved. I will recommend this company to my friends and thank you for your professionalism.
- Blanbine Caul
Indianapolis, IN
Got you thru Angi's List. Very disappointed in your pricing and nickel and diming me. But you were here, and I needed it done. Service technicians were very knowledgeable and thorough. However, I extremely taken back at the price for a new unit and repairs.
- Douglas Kruse
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Service Technician: Eric G
Indianapolis, IN
Inspection door made recommended repairs and completed in Avery timely manner. Very happy with service. .
- Kevin Rosenbaum
Carmel, IN
Eric did a great job. I would recommend him and Precision Door
- John Caves
Zionsville, IN
Eric did a great job.
- Tom Dixon
Westfield, IN
Excellent service and workmanship. I was provided all options so that I could make a calculated decision. Highly recommended.
- RJS
Westfield, IN
Eric was polite, professional, courteous and competent. He made some quick adjustments and door is working smoothly again.
- Roy Luttrell
Noblesville, IN
The Precision Team, Eric and Brandon were knowledgeable and efficient and gave us total confidence in their abilities. We received an impressive, detailed text when they were on their way. Also, the service call was made the day after we called to request service. It is so nice to deal with professionals who really know what they are doing and know their business. Precision is very lucky to have Eric and Brandon on their team. Also, they were personable and courteous and diagnosed the problems quickly and accurately. In addition, they made the repairs efficiently. If ever needed, we would definitely use Precision again, we highly recommend them!
- Valerie S
Indianapolis, IN
Easy communication and excellent follow through. Repairs were correct and technician was courteous and polite.
- Dreyer and Reinbold
Avon, IN
Precision came out the same day within an hour of me calling to get door fixed. I was very well pleased with the service and the technician who done the repair on the garage door.
- Ruth Hammon
Mooresville, IN
Service was good and reasonable.
- Jerry Owen
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What can I say about Eric G. What a great guy. Told him what I was looking for and what I needed. He answered all my questions and even made some adjustments. I was looking to replace two very old garage door openers that were noisy and wore out. I even needed to replace the weather stripping on the bottom of the door and replace the old plastic rollers. Eric was great to deal with and he never once tried to sell me something that I did not need and that is what I appreciate. I will definitely be calling precision again.
- Cory Grubb
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Service Technician: Eric G
Avon, IN
Excellent service done by the technician he took care of everything we needed.
- Bill Westdyke
Fishers, IN
Outstanding service by a highly qualified technician.
- Stephanie Jones
Fishers, IN
I had no clue who to call for our garage door problem, so I checked customer reviews. Precision was the obvious choice. Eric quickly analyzed the cause, suggested options, then let me choose. He explained each step and found some other things that would eventually need to be taken care of. No push, no pressure. I can’t imagine calling anyone else should we need servicing again.
- Stan Priebe
Noblesville, IN
Excellent communication, response time, customer service and care! Eric G. was a great technician. We have used Precision in the past and will continue to do so in the future!
- Kristi K
Greenwood, IN
Most excellent customer service, informative, prompt, courteous, goes above expectations! Highly recommend! Thank you!!
- Adri Taylor
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Service Technician: Eric G
Fishers, IN
Eric was great. He knows his stuff,answered all my questions, dumb and otherwise. He was very patient with me and my wife. He did an excellent job on my garage door and I would recommend him to anyone Jim Hopkins
- Jim Hopkins
Indianapolis, IN
When I realized I had a garage door problem, a friend recommended Precision Garage Doors to me. Eric came within hours and took care of my door problem. He was efficient, professional and skilled. He told me how long it would take and exactly what parts he would replace. He cleaned up after finishing. Thanks for taking such good care of me.
- Suzanne Skooglund
Indianapolis, IN
I had run into the door about 6 months ago and the door busted the bottom roller and the whole bottom was hanging. I couldn’t afford a new door and I couldn’t shut the door. I called the dispatcher and she got someone out within 2 hours. I went on to work and they fixed everything and I was able to pay them over the phone from work. I got home and Kevin did an amazing job! Thank you everyone I dealt with for taking care of my emergency and doing an amazing job! One of the best customer service experience I’ve ever had in over 30 years! 5 stars is too low of a rating!
- Travis Russell
Indianapolis, IN
Great customer service.
- Patricia Webb
Greenwood, IN
Eric was very professional and did an excellent job. He took great care of us.
- Carol H
We had a wonderful experience! Eric G. was out there the day after our system died. His customer service was above and beyond. He was extremely knowledgeable, helpful and polite.
- Wendy Woolridge