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Read what people are saying
about Precision Garage Door Service in:

Indianapolis, IN

Precision Garage Door Service of Indianapolis
has received 5341 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good at explaining issues!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good. Will ask for him on next call.

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Josh B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Considering how much work the guys did and how well my door is opening now- I'm a customer for life. Thanks to Angie's List .

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I first met you through a "big deal" from Angie's List last summer. In hindsight I wish I had gone ahead with your recommendations at that point! Instead, your guys had to come out in this awful arctic freeze - and my car was stuck out there, too. Josh and his trainee came out right on time, explained to me what the problem was and were able to fix everything within about 1.5 hours. I'm happy now, and so is my poor car - thanks so much!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good, professional, and prompt service! I will definitely use again.

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Andrew S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Andrew S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Eric was prompt, explained the work and performed it in a timely manner: garage door overhaul. Initial problem was broken springs, he found and repaired other issues. It took about an hour. The only negative is the cost.

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Eric G Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Eric G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had spring break. Service was performed as promised. They were on time as promised and performed work on a late Sunday evening. We were able to use the door the next day to get to work without any delays. For this, we were very grateful.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh provided great customer service and my repairs were completed professionally. Great job!!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

-

Josh B Service Provided:
Garage Door Repair

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because of their specialization in springs. Their instructional video in springs was very helpful. Communication was excellent. They worked within our budget to get the essential repairs done without pushing for upgrades we couldn't afford. Andrew was courteous and conscientious despite the bitter cold and tight schedule.

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Andrew S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Andrew S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My original call was to have my existing garage door checked for proper operation. It was decided that a new door was called for. The service technician set down with me and we made a decision on how to progress with getting a new door installed. The technician said that there was a two to three wait for an installation date and that was ok with me. In the next day or two someone called and said that they had an opening and that they would be out in a couple of days. I took a day of vacation to be home the day of the install, but at the last minute I received a call that there was a panel missing from the new door and they couldn't come out and do the work and they would call me to reschedule. A week or so later the work was rescheduled and I took another day of vacation to be home, but when the install crew arrived they found that the wrong size door had been ordered and could not complete the work. Again I received a call and an apology about the delays and a new scheduled install date. Again I had to take a day of vacation to be home. Finally after three attempts and the loss of three days of vacation the install was completed. I am not angry with anyone in particular and the service technician was great but from a customer service standpoint the ball was dropped several times and I will not call Precision to do any more garage door service work in the future.

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A Response from: Joel

Hi Ronald, I am sorry for the problem with the manufacturer on the first date of installation. Unfortunately they gave us bad information that led to us scheduling the install prematurely. Your second scheduled date was on Jan 6th, 2013. That day the state of Indiana was "emergency only" driving due to heavy snow/ice, and extremely cold temperatures. We work hard to schedule accurately, however sometimes we can't keep our appointments for reasons beyond our control. Thank you for the feedback, and we will continue to do everything in our power to avoid these issues in the future. Joel Belyew

Josh B Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Mike arrived and explained every step of our garage dual door spring repair. He was very competent and answered all of my questions as he worked, showing me different areas of wear as he went. I will also post a positive review on Angie's List and I will recommend this company to friends/family that need any type of garage door repairs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jeff was great. Prompt. Courteous. Professional. Did a great job and explained everything thoroughly. If all your technicians are as good as him you will never have a worry. Great experience.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome job!

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Called for spring repair but ended up with a door rebuild. Mike explained and showed me all the hardware that was worn and decided to go ahead and have him replace it all. Cost me more than planned but with the warranty it was worth it. Mike knew what he was doing and went out of his way to make sure I was happy with the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was such a wonderful experience from beginning to end. The telephone conversation was very courteoud, Helpful and knowledgeable. She even told us how to secure our door. Josh was a super guy, Gave me all available options, Very knowledgeable in what he said, never tried to hard to sell, which is wonderful. Great tech!

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Josh B Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was incredibly pleased with the service I received from Precision Door. I was expecting to get an appointment in a few days - or at best, I would have to schedule time off work to accommodate the technician. Not only was my service call the next day, but it fit my schedule. I wouldn't consider another company.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh did an outstanding job!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was very friendly and professional. Did his job in a timely manor and explained why I had the problem. Great company to do business with.

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Eric G Service Provided:
Garage Door Repair

Product:
Cables

Service Technician: Eric G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good job Josh. I'm pleased and satisfied with the job.

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Josh B Service Provided:
Garage Door Opener Repair

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased. Mike is a good guy.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding job, very good!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was great- he explained well and was honest!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was very informative and when I change my door I will call Precision. Thanks so much!

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Josh B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

-

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and helped out a lot.

-

Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called three companies for garage door repair at an investment property. I needed 2 springs & cables. Precision had the best price and was helpful in explaining repairs needed per my description. I received a call on the day of service confirming 2 hr window, then another when tech was on his way. I met "Jeff" at the property and appreciated how very friendly he was. He didn't mind my observing his work, which included the repairs requested and an inspection of the track and the garage door opener. He corrected a wire placement and adjusted the force settings on the opener, and straightened the track. He explained what was being done, and why. Overall, a good experience. *Couple notes: the phone quote didn't explain difference in spring quality nor difference in cost ('good' - what I was quoted, & 'better'- what I had). It was a surprising difference! (I think its rude to put the customer on the spot. I should have been given those options up front! I might not have gotten the best price? Good to ask about good, better, best whenever asking for quotes!!) Additionally, I replaced the old, rusted metal rollers with nylon. Maybe not necessary, but you can't even hear the door! Though quote was off, I feel good about the work performed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was great. He explained my problem and gave me several options to choose. He was quick efficient and very pleasant. Thank you Josh.

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Josh B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

-

Josh B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very informative on repairs needed and cost before job began. Also showed where problem was and what was the cause. Very professional.

-

Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
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Indianapolis | Marion County

(317) 614-0985

(317) 614-0985
Hamilton County

(317) 564-3373

(317) 564-3373
North Boone County

(765) 894-4273

(765) 894-4273
South Boone County

(317) 564-3373

(317) 564-3373
Johnson County

(317) 889-1661

(317) 889-1661
Hendricks County

(317) 203-6386

(317) 203-6386
Madison County

(765) 203-2272

(765) 203-2272
Hancock County

(317) 468-7270

(317) 468-7270
Shelby County

(317) 889-1661

(317) 889-1661
Morgan County

(317) 203-6386

(317) 203-6386
Precision Garage Door Service of Indianapolis
Office: (317) 846-2332
14560 Bergen Blvd
Suite 100

Noblesville, IN 46060
Precision Garage Door - Westside Indy
Office: (317) 214-0467
7393 Business Center Dr
Suite 100

Avon, IN 46123
Precision Garage Door - Carmel
Office: (317) 844-9573
726 Adams St
Suite 160

Carmel, IN 46032