Read what people are saying
about Precision Garage Door Service in:
Indianapolis, IN
Precision Garage Door Service of Indianapolishas received 5341 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Very good. Will ask for him on next call.
- Cynthia Randolph
Indianapolis, IN
Considering how much work the guys did and how well my door is opening now- I'm a customer for life. Thanks to Angie's List .
- Marti Daily
Indianapolis, IN
I first met you through a "big deal" from Angie's List last summer. In hindsight I wish I had gone ahead with your recommendations at that point! Instead, your guys had to come out in this awful arctic freeze - and my car was stuck out there, too. Josh and his trainee came out right on time, explained to me what the problem was and were able to fix everything within about 1.5 hours. I'm happy now, and so is my poor car - thanks so much!
- Marti Daily
Indianapolis, IN
Good, professional, and prompt service! I will definitely use again.
- Larry Williams
Indianapolis, IN
Eric was prompt, explained the work and performed it in a timely manner: garage door overhaul. Initial problem was broken springs, he found and repaired other issues. It took about an hour. The only negative is the cost.
- Bob Burris
Indianapolis, IN
Had spring break. Service was performed as promised. They were on time as promised and performed work on a late Sunday evening. We were able to use the door the next day to get to work without any delays. For this, we were very grateful.
- SYLVIA FLECK
Product:
Indianapolis, IN
Josh provided great customer service and my repairs were completed professionally. Great job!!
- robert lewis
Indianapolis, IN
- Judy Jarrett
Indianapolis, IN
I chose Precision because of their specialization in springs. Their instructional video in springs was very helpful. Communication was excellent. They worked within our budget to get the essential repairs done without pushing for upgrades we couldn't afford. Andrew was courteous and conscientious despite the bitter cold and tight schedule.
- David McKenney
Indianapolis, IN
My original call was to have my existing garage door checked for proper operation. It was decided that a new door was called for. The service technician set down with me and we made a decision on how to progress with getting a new door installed. The technician said that there was a two to three wait for an installation date and that was ok with me. In the next day or two someone called and said that they had an opening and that they would be out in a couple of days. I took a day of vacation to be home the day of the install, but at the last minute I received a call that there was a panel missing from the new door and they couldn't come out and do the work and they would call me to reschedule. A week or so later the work was rescheduled and I took another day of vacation to be home, but when the install crew arrived they found that the wrong size door had been ordered and could not complete the work. Again I received a call and an apology about the delays and a new scheduled install date. Again I had to take a day of vacation to be home. Finally after three attempts and the loss of three days of vacation the install was completed. I am not angry with anyone in particular and the service technician was great but from a customer service standpoint the ball was dropped several times and I will not call Precision to do any more garage door service work in the future.
- Ronald Snyder
Hi Ronald, I am sorry for the problem with the manufacturer on the first date of installation. Unfortunately they gave us bad information that led to us scheduling the install prematurely. Your second scheduled date was on Jan 6th, 2013. That day the state of Indiana was "emergency only" driving due to heavy snow/ice, and extremely cold temperatures. We work hard to schedule accurately, however sometimes we can't keep our appointments for reasons beyond our control. Thank you for the feedback, and we will continue to do everything in our power to avoid these issues in the future. Joel Belyew
Indianapolis, IN
Technician Mike arrived and explained every step of our garage dual door spring repair. He was very competent and answered all of my questions as he worked, showing me different areas of wear as he went. I will also post a positive review on Angie's List and I will recommend this company to friends/family that need any type of garage door repairs.
- Karl Therrian
Product:
Indianapolis, IN
Jeff was great. Prompt. Courteous. Professional. Did a great job and explained everything thoroughly. If all your technicians are as good as him you will never have a worry. Great experience.
- Craig Klinge
Product:
Indianapolis, IN
Awesome job!
- Christopher Alexander
Product:
Indianapolis, IN
Great service! Called for spring repair but ended up with a door rebuild. Mike explained and showed me all the hardware that was worn and decided to go ahead and have him replace it all. Cost me more than planned but with the warranty it was worth it. Mike knew what he was doing and went out of his way to make sure I was happy with the service.
- Mark Fitts
Product:
Indianapolis, IN
This was such a wonderful experience from beginning to end. The telephone conversation was very courteoud, Helpful and knowledgeable. She even told us how to secure our door. Josh was a super guy, Gave me all available options, Very knowledgeable in what he said, never tried to hard to sell, which is wonderful. Great tech!
- Alissa Hermesch
Indianapolis, IN
I was incredibly pleased with the service I received from Precision Door. I was expecting to get an appointment in a few days - or at best, I would have to schedule time off work to accommodate the technician. Not only was my service call the next day, but it fit my schedule. I wouldn't consider another company.
- Terrence Ridley
Indianapolis, IN
Josh did an outstanding job!
- Lloyd Wright
Indianapolis, IN
Tech was very friendly and professional. Did his job in a timely manor and explained why I had the problem. Great company to do business with.
- Amy Emerson
Indianapolis, IN
Very good job Josh. I'm pleased and satisfied with the job.
- LUPERCIO CUELLO
Indianapolis, IN
Very pleased. Mike is a good guy.
- Mike Faires
Product:
Indianapolis, IN
Outstanding job, very good!
- Mike Popp
Product:
Indianapolis, IN
Mike was great- he explained well and was honest!
- Raye Pankratz
Product:
Indianapolis, IN
Josh was very informative and when I change my door I will call Precision. Thanks so much!
- Don Hignite
Indianapolis, IN
- Marylee Kirk
Product:
Indianapolis, IN
The technician was very knowledgeable and helped out a lot.
- zack farrell
Indianapolis, IN
I called three companies for garage door repair at an investment property. I needed 2 springs & cables. Precision had the best price and was helpful in explaining repairs needed per my description. I received a call on the day of service confirming 2 hr window, then another when tech was on his way. I met "Jeff" at the property and appreciated how very friendly he was. He didn't mind my observing his work, which included the repairs requested and an inspection of the track and the garage door opener. He corrected a wire placement and adjusted the force settings on the opener, and straightened the track. He explained what was being done, and why. Overall, a good experience. *Couple notes: the phone quote didn't explain difference in spring quality nor difference in cost ('good' - what I was quoted, & 'better'- what I had). It was a surprising difference! (I think its rude to put the customer on the spot. I should have been given those options up front! I might not have gotten the best price? Good to ask about good, better, best whenever asking for quotes!!) Additionally, I replaced the old, rusted metal rollers with nylon. Maybe not necessary, but you can't even hear the door! Though quote was off, I feel good about the work performed.
- Gerri Hoffman
Product:
Indianapolis, IN
Josh was great. He explained my problem and gave me several options to choose. He was quick efficient and very pleasant. Thank you Josh.
- Don Hignite
Indianapolis, IN
- Scott Smith
Indianapolis, IN
Very informative on repairs needed and cost before job began. Also showed where problem was and what was the cause. Very professional.
- John Renschler
Very good at explaining issues!
- Matt Rouge