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Andrew S

Andrew S
Service Technician
Reviews: 1257
Average: 4.97 stars
Andrew S has received 1257 reviews, averaging 4.97 Stars:
1 2 3 4 5

Andrew S's Bio:

Andrew was born in New York, and lived in Connecticut for the first ten years of his life. His family then moved to Ft. Wayne, IN. After high school, Andrew graduated from Ball State University, with a Bachelor’s degree in Exercise Science. Andrew lives an active lifestyle. He enjoys running, cycling, and lifting weights. Andrew also loves playing and watching almost any sport. He currently lives in Westfield with his wife, and 1 year old son. He enjoys spending free time with family and friends.

Review:

I had an issue with my door where there was a large gap on one end when the door was closed. I called early in the afternoon, and a technician was able to come the same day. They replaced the cable on that side, and it was covered under warranty. I purchased the door from them in 1997. They also replaced the seal, and the repair took less than one hour. The technician was very personable and professional. I recommend them to anyone looking for a new door or door service.

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Andrew S Service Provided:
Garage Door Repair

Service Technician: Andrew S
Review:

Efficient & great service! Will use them again.

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Andrew S Service Provided:
Garage Door Opener Repair

Service Technician: Andrew S
Review:

$80 tune up but no info on what was completed. Was given a quote for future work but never saw on my invoice per my request. Next day get a coupon in the mail for an extensive tuneup explaining what it entails and roller repaits for $99. I was quoted as needing new rollers. Why was i not offered this? Saw several other companies with tune ups for $10-20 less and more explanation. All my invoice stated was service charge and fuel charge. Feel like I was taken advantage of and have called to express my concern but still waiting to talk to the main office.

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A Response from: Joel

Hi Mike, I apologize we let you down. Our technicians aren't permitted to offer coupon specials. The reason is coupons cost $$$ to get distributed and the offers are there to entice new customers to use our company. The offset in the loss is having the opportunity to have another long term customer. Hoping the safety inspection has given clarification to what the tech shared with you, and that the refund we sent was satisfactory. Thank you, Joel Belyew

Andrew S Service Provided:
Garage Door Repair

Service Technician: Andrew S
Review:

!

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Andrew S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Andrew S
Review:

Provided necessary same day service and arrived on time. Technician was very knowledgeable, provided a thorough estimate and made a customized recommendation to meet my needs. The service provided was professionally executed with care and precision. I was impressed and completely satisfied!

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Andrew S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Andrew S
Review:

All I can say is WOW! I am so impressed with this company! From my first phone call until the tech left, it was a great experience! Andrew called me before my "time window" and was very curtious, helpful and honest! Precision has a life long customer! Thank you!

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Andrew S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Andrew S
Review:

GREAT PROMPT SERVICE!

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Andrew S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Andrew S
Review:

I will give a 5 star rating as the service was prompt and professional. The tech was prompt in regards to arriving at appointment time. He was also very knowledgeable. 24/7 customer service is great.

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Andrew S Service Provided:
Garage Door Repair

Service Technician: Andrew S
Review:

I highly recommend Precision. The service tech, Andrew, called us about 20 minutes prior to our appointment to confirm he was on his way. He was very professional and polite. He was able to easily help us with our service request and then took time to check and re-lubricate the coils and checked to make sure doors were in good operating order. He went above and beyond our service request.

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Andrew S Service Provided:
Garage Door Opener Install

Service Technician: Andrew S
Review:

Andrew Sroka very good lead technician very happy with my service

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Andrew S Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Technician: Andrew S
Review:

We're so glad we chose you! ! Our experience was trouble free, Andrew, our service tech, explained everything in words we could understand, and with our approval, replaced the seals on 3 doors, installed a new exterior keypad and several other repair /tune-up items he and my husband discussed. Everything done A-1, and the cost very fair. Money well spent! ! We would definitely call back if needed for future service! !

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Andrew S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician: Andrew S
Review:

Andrew arrived early (!) and was very professional. He explained everything and gave me some options. I went ahead and had the unit replaced and his work was excellent. He was terrific! I will recommend your company to anyone who asks....

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Andrew S Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technician: Andrew S
Review:

My garage door broke--I left my house and not five minutes later I was driving behind one of their trucks. Called and had a technician come out the next day. They were great--worked around my schedule and even showed up on time! Andrew (the technician) was great. I would highly recommend Precision!

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Andrew S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Andrew S
Review:

Thank you for a new keypad, double springs, and roller lubrication. But not sure I understand the fuel surcharge.

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Andrew S Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technician: Andrew S
Review:

I was very happy with the professional service I received , my tech kept me informed of the cost and I was verify satisfided . I will use Precision again.

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Andrew S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Andrew S
Review:

Andrew, our service tech, was very pleasant to work with. He carefully explained all service options to us and let us select what we wanted done. We felt no pressure and are very pleased with the efficiency and quality of his work and materials.

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Andrew S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Andrew S
Review:

A broken spring prompted me to contact Precision Garage Doors. In less than an hour Andrew was out. He repaired the spring, then suggested a few maintenance items I may want to consider. Today I just had him fix the spring, and there was no pressure to do the rest. And when I am ready to do the other things, they will be my first call.

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Andrew S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Andrew S
Review:

job well done

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Andrew S Service Provided:
Broken Garage Door Spring Repair

Service Technician: Andrew S
Review:

Very prompt and very professional throughout.

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Andrew S Service Provided:
Garage Door Repair

Service Technician: Andrew S
Review:

The service personnel were professional, prompt and helpful. Extra information was provided to improve our situation.

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Andrew S Service Provided:
Garage Door Opener Repair

Service Technician: Andrew S
Review:

Techs were patient and provided detailed estimates. Demonstrated the work was completed and explained the problem they fixed.

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Andrew S Service Provided:
Garage Door Opener Repair

Service Technician: Andrew S
Review:

Andrew and his trainee were just great. Very personable, knowledgeable, courteous, and above all clean. Now I have a workable door, whereas before it wasn't. Broke just as I was trying to leave for a weeks vacation, so called them from where I was staying and set up a service/repair call for first thing this morning. Now I have all new springs, cable and rollers along with a 7 year warranty. First class job by a first class company.

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Andrew S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Andrew S
Review:

Outstanding service will be getting new doors From them next week

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Andrew S Service Provided:
Garage Door Repair

Service Technician: Andrew S
Review:

Two Precision Tech's showed up on time and called me just before showing up as we requested. They replaced our broken spring and pointed out that our rollers were basically shot. No question. I had them replaced. Precision was recommended to us. Good job.. BEST PRICE.. no question... TM.. Indianapolis...

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Andrew S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Andrew S
Review:

Precision Door is awesome! Andrew arrived on time, explained everything in detail, fixed the problem in 5 minutes...great, great service and very professional. Definitely will use them again!!

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Andrew S Service Provided:
Garage Door Opener Repair

Service Technician: Andrew S
Review:

Garage door wouldn't open. Called Precision and was impressed by the phone service and fast availability of a technician. Andrew came out and quickly diagnosed the issue (finding broken parts) and explained my options. I opted for a new garage door opener. Andrew was friendly, professional, and performed good work. He made sure I didn't have any questions prior to leaving. All this with the heat index over 100! Never had a garage door service before, so I cannot comment on pricing, but the experience was definitely top notch. I'd recommend them to friends and family if in need of garage door service.

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Andrew S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician: Andrew S
Review:

Andrew did a great job, he was very efficient and informative as to the problems that I was having with my old opener. I was very happy with his work and the finished product.

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Andrew S Service Provided:
Garage Door Opener Install

Product:
Springs

Service Technician: Andrew S
Review:

Was awesome service. They showed up on time was very professional. They showed me the problems and fixed it right away. Was 100% satisfied.

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Andrew S Service Provided:
Garage Door Repair

Service Technician: Andrew S
Review:

Same afternoon service! Andrew was friendly, fast and efficient.

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Andrew S Service Provided:
Garage Door Repair

Product:
Cables

Service Technician: Andrew S
Review:

Andrew solved the issue and did great job.

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Andrew S Service Provided:
Garage Door Repair

Service Technician: Andrew S
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