Eric G
Average: 4.97 stars
Eric G's Bio:
Eric was born in Lafayette, IN, and has lived in Fishers for the last 25 years. He has a business management degree from Ball State University. He has been married for almost 25 years and has two daughters. Eric is quite the outdoorsman and adventurist, he is an Eagle Scout, and a licensed sport pilot. He enjoys camping and boating with his family, and when he's not working hard at Precision Door he coaches his daughters sports teams, and plays adult league soccer. Eric enjoys traveling and only has two states left to visit Hawaii, and Alaska to have been to all 50.
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Service Technician: Eric G
Avon, IN
Excellent service done by the technician he took care of everything we needed.
- Bill Westdyke
Fishers, IN
Outstanding service by a highly qualified technician.
- Stephanie Jones
Fishers, IN
I had no clue who to call for our garage door problem, so I checked customer reviews. Precision was the obvious choice. Eric quickly analyzed the cause, suggested options, then let me choose. He explained each step and found some other things that would eventually need to be taken care of. No push, no pressure. I can’t imagine calling anyone else should we need servicing again.
- Stan Priebe
Noblesville, IN
Excellent communication, response time, customer service and care! Eric G. was a great technician. We have used Precision in the past and will continue to do so in the future!
- Kristi K
Greenwood, IN
Most excellent customer service, informative, prompt, courteous, goes above expectations! Highly recommend! Thank you!!
- Adri Taylor
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Service Technician: Eric G
Fishers, IN
Eric was great. He knows his stuff,answered all my questions, dumb and otherwise. He was very patient with me and my wife. He did an excellent job on my garage door and I would recommend him to anyone Jim Hopkins
- Jim Hopkins
Indianapolis, IN
When I realized I had a garage door problem, a friend recommended Precision Garage Doors to me. Eric came within hours and took care of my door problem. He was efficient, professional and skilled. He told me how long it would take and exactly what parts he would replace. He cleaned up after finishing. Thanks for taking such good care of me.
- Suzanne Skooglund
Indianapolis, IN
I had run into the door about 6 months ago and the door busted the bottom roller and the whole bottom was hanging. I couldn’t afford a new door and I couldn’t shut the door. I called the dispatcher and she got someone out within 2 hours. I went on to work and they fixed everything and I was able to pay them over the phone from work. I got home and Kevin did an amazing job! Thank you everyone I dealt with for taking care of my emergency and doing an amazing job! One of the best customer service experience I’ve ever had in over 30 years! 5 stars is too low of a rating!
- Travis Russell
Indianapolis, IN
Great customer service.
- Patricia Webb
Greenwood, IN
Eric was very professional and did an excellent job. He took great care of us.
- Carol H
McCordsville, IN
1. The customer service rep asked all the right questions and set up an appointment quickly and accurately. In fact, she was the first CSR that actually knew to ask me about the sound that the door was making! Very impressive. 2. My technician was early to the appointment, listened to my description of the problem, and kept me informed throughout the appointment. He was polite, professional, and expert in his craft. Precision is an outstanding service team!
- Ron Ackerman
Westfield, IN
Eric did a great job. He explained all that he had done and what I could expect in the future. Had a general service check up.
- Peter Bolles
Indianapolis, IN
Quick,Reliable, and Knowledgeable technician!!
- Tom Spencer
Indianapolis, IN
We have had a bid in on replacing/repairing our shop garage doors since first of February from another company and have got nothing but a runaround from them. I’ve seen your commercials and decided to call just to see what your company had to offer. Your tech came out today after being pre introduced via email( which I loved) I knew exactly who was coming and his background. He had everything on his truck to repair Not REPLACE as the other company told us! He had both oversized commercial doors repaired in just a few hours!! I was so impressed! Will always use your company moving forward. We have 10 doors in our mechanic shop alone plus 6 others throughout the building. No more waiting on old company!! 5 star quality friendly, honest, excellent workmanship, professionalism and prices! Saved our school district over $14,000 from other company replacement price!! Thank you so much!!
- Pike Township Schools
Indianapolis, IN
This service was to replace the door opener on a one door garage opener that got hit by lightning. The product installed was overkill for this door. The door is only used maybe 25 times a year. They way oversold us. The door opener alone was $958. The total bill came to $2933. They did a good job, but will not use again. I feel they took advantage of my husband.
- Jane Brackney
Noblesville, IN
Everytime we have needed help with our garage door, precision has scheduled quickly and the problems are always fixed the same day. The technicians are always friendly, helpful, and knowledgeable. Absolutely fabulous professionals and will always return to precision for our garage door needs.
- Amy Mcconnell
Indianapolis, IN
This is the second time I've contracted Precision Garage Door Service to repair an overhead garage door. The technician promptly scheduled my service the same day I called and arrived right on time. The technician examined the mechanics of my door and told me everything he saw that needed to be addressed, and what was still in good working order. I was able to make a comfortable financial decision based upon the options presented without feeling pressured to buying unnecessary parts or upgrades.
- Ryan
Brownsburg, IN
The technician that was out was able to answer all my questions And I felt that he was honest and confident with what he was doing. Thanks
- Warren Clausman
Indianapolis, IN
We were having problems opening and closing garage door. Eric was very prompt with arrival time. He was very professional and proved to be an expert. After asking about the problems we were having and doing assessment, he quickly gave a reason for the problems, solutions, and discussed choice for repairs. The job was completed in no time. He did it with no assistance! We were well satisfied and would recommend Precision to others.
- Rena Vaughn
Lebanon, IN
Eric was very professional. He explained things clearly. I would give his work 5 stars.
- Steven Christian
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Eric was wonderful..! Went above and beyond..
- Leslie Mask
Indianapolis, IN
My technician Eric Gellenbeck in one word was GREAT! He took the time to explain several options that I would have to get my garage door fixed. Eric took ample time to go over the operation of the new system after he had completed all of the install and I never felt rushed. It was a very good experience. I would happily recommend Precision Door Service to anyone needing assistance with a repair or replacement of their garage door. Thank you Eric!
- Carolyn Hibbert
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Service Technician: Eric G
Whitestown, IN
Awesome customer service!
- Jack Doheny Company
Fishers, IN
We had our garage door repaired today. Excellent work completed by Eric Gellenbeck.
- Robert Arrendale
Indianapolis, IN
I am so pleased with the work done to my system my technician Eric Gellenbeck was very knowledgeable and personable and also made friends with my dog ????. I highly recommend Precision Door Service for their punctuality and reasonable rates. I will be recommending this company to my neighbors. Thanks for the great job ???? ????
- Bedect Henson
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Service Technician: Eric G
Indianapolis, IN
Guys were excellent. Courteous, friendly knowledgable, and timely. Would definitely use them again.
- Kelley Bitner
Indianapolis, IN
Eric G. was my service tech. He was very knowledgeable and offered me several options based on the extent of the repairs I wanted done. He did a great job and I am very satisfied. I would definitely recommend Precision and Eric to anyone seeking repairs.
- Jenny Chirico
Indianapolis, IN
Garage door making sounds haven't heard before. Eric from precision doors was prompt found issues with door mechanisms and replaced several items that were ready to fail. He was friendly, knowledgeable and professional. Repairs were made and he made sure we were satisfied before leaving. Would use Precision Doors if needed in future.
- Charlie Ryker
Anderson, IN
Very pleased with both the product and the service. Eric explained several options in detail. The installation was expertly done, old pieces removed, no surprises. Our new opener and springs work great!! Thank you Eric and Precision Overhead Garage Door Service.
- Les Turner
What can I say about Eric G. What a great guy. Told him what I was looking for and what I needed. He answered all my questions and even made some adjustments. I was looking to replace two very old garage door openers that were noisy and wore out. I even needed to replace the weather stripping on the bottom of the door and replace the old plastic rollers. Eric was great to deal with and he never once tried to sell me something that I did not need and that is what I appreciate. I will definitely be calling precision again.
- Cory Grubb