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Royal F

Royal F
Service Technician
Reviews: 41
Average: 4.88 stars
Royal F has received 41 reviews, averaging 4.88 Stars:
1 2 3 4 5

Royal F's Bio:

Royal was born in Honolulu, Hawaii. He currently lives in Carmel, Indiana. He enjoys the outdoors, fishing, snow skiing, surfing, good food, traveling, and loves spending time with his daughter and their animals!

Review:

They were great to work with. Very responsive. Technician was very nice and knowledgeable.

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Royal F Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Royal F
Review:

Royal was kind and professional. He worked efficiently, thoroughly explained my options, and was very knowledgeable overall about the mechanics of my overhead door. I feel confident about the repair.

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Royal F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Royal F
Review:

They are very professional. Royal was so personable and went to work and got the job completed. I called today and the tech was at my house within the hour. Truck was stocked and he had all the parts he needed. Wonderful experience. I will recommend/ use this company again.

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Royal F Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician: Royal F
Review:

My garage door broke yesterday. Precision was out to fix it within 24 hours. I have a degree in engineering, so I can tell you that my technician, Royal, offered an accurate explanation of what went mechanically wrong and what needed to be replaced. I've come across technicians from other companies who provide biased recommendations because they repeat the script offered to them. Not so here. Just honest facts. And I got options to decide from ranging in price, all of which would have fixed the problem but some which would increase up-front cost for lower future costs. Royal was extremely professional and courteous. I really want to stress that because for me, the quality of the technician makes a huge difference. If he's any indication of the kind of technicians that work at Precision, you will get someone with a great knowledge of the product and strong core values (family, honesty).

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

Royal was great!!!

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

Royal F was an awesome technician would highly recommend him he was knowledgeable friendly and took pride in his work.will definitely call precision back for any garage door issues.

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Royal F Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician: Royal F
Review:

Our experience Precision was outstanding. Royal, our technician, was knowledgeable, friendly, straightforward, and extremely proficient. Also, we were able to schedule on relatively short notice without issue on the online portal. 6/5 stars.

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

Our service agent, Royal, was beyond fantastic! Our door broke in the evening, so we had an emergency on our hands. He was prompt, knowledgeable, personable, and I felt very comfortable having him in our home. He quickly repaired our door and replaced the parts needed. He discovered another small issue and gladly fixed it without charging me for his extra time to do it. Amazing company with great people!

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Royal F Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Royal F
Review:

Amazing work so helpful and friendly

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Royal F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Royal F
Review:

First time calling your company for garage door repairs and I was highly satisfied. The technician you sent over Royal F was very professional and knowledgeable of the work he needed to perform. I was truly impressed that he called and let me know the status of when he will arrive. Very friendly and well mannered. If I happen to need your services again I will faithfully so ask for Royal to come. I will definitely recommend your company to friends & family. Thank you, Clara D. Moore

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Royal F Service Provided:
Broken Garage Door Spring Repair

Service Technician: Royal F
Review:

Great customer service.

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

My tech did a great job explaining my situation and options for replacing the garage door seal. He explained my situation and made a proposal that was feasible for my repair needs. Thank you

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

Royal did a great job and is a reason why I know I can trust my garage door needs with Precision!!

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Royal F Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Royal F
Review:

Royal was amazing! He was fast, professional and knew exactly what to do. Very knowledgeable and respectful. When ever I need service for my garage door I would like to have Royal to come out. He’s a huge asset to your company. I would recommend him and precision garage doors to all of my family and friends. Thanks Royal!!!

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Royal F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Royal F
Review:

My recent dealings with Precision Garage Door were due to some “strange” sounds. The technician, Royal, was right on time and did an amazing job figuring out “something I had never heard before.” After several minutes listening and looking, he decided lubrication and the tightening of a couple of bolts was the remedy. Well, it worked! No more strange noises.

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

I have been very pleased with the service that I have received from Precision Garage Door Service. I was able to secure an appointment by the same or following day and the technicians have been friendly and knowledgeable.

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Royal F Service Provided:
Garage Door Opener Repair

Service Technician: Royal F
Review:

Came out same day as my request. Tony D. got the job done in a very reasonable amount of time on a very hot day. Communication was clear and questions were answered. 10/10 would recommend this service. I had to call PGD back due to a new issue I had with my door after service. They were quick to send someone out the following day. Royal arrived on time and quickly helped diagnose the issue. Come to find out, a certain component had been installed incorrectly (back in 2014) and this was causing the issue with my door when it was raised. The issue had nothing to do with the previous tech. Royal re-installed the trouble piece the correct way and the issue has been resolved. I'm very thankful he came out to assist with this issue on a Saturday.

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Royal F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Royal F
Review:

Spring and garage door control board had to be replaced. Seen your ad in the Reach magazine.. plus knew you from tv. Royal was our technician… and he was excellent. Could not have asked for a more professional and likable guy. Would definitely recommend! Thank you!

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Royal F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Royal F
Review:

Royal, the sevice technician, who worked on my garage door was the epitome of how excellent customer service should manifest itself. He was prompt, courteous and professional while servicing my garage door issues and answering all of my questions. I am completely satisfied with the level of service he provided. Kudos to Royal and your company.

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

I chose Precision to install a new garage door, and I had bought a genie opener and they installed that as well. Had I used Precision to install one of their Genie openers, the metal rail would have been one piece and much quieter. Nonetheless, I had them install the green colored better springs and the sealed track rollers and they will likely last a super long time. Very pleased with their work which included programming our two phones to be able to open and close the door from anyplace! This eliminates the question of, "Did I remember to close the door when we left?" Our cell phones show the open or closed status of the door! The "opener repair" was only checking the battery which was OK and programming our phones.

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Royal F Service Provided:
Garage Door Opener Repair

Service Technician: Royal F
Review:

I couldn’t be happier with the professionalism with your company. I also want to say a special thank you and professionalism your technician Royal F. was handling the service of trying to fix my old garage door opener, he worked and his assistant worked tremendously hard to get my garage door working properly, but it turn out that my 23 year old garage door opener, just did have any life left, so we decided to get a new garage door opener. I feel bad that he missed out on making other calls and that my garage door was such a problem. My wife and I will continue to call on your company for any garage door issues in the future. Royal F has great customer relations and really cares for the customer, he’s an asset to your company.

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Royal F Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician: Royal F
Review:

Our technician, Royal F, arrived on time, was professional, and knowledgeable. He quickly identified the issue with the garage door opener and repaired it quickly, too. He inspected and lubricated the hinges & track. Then, he helped me install the WiFi app for remote operation. He did a great job.

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Royal F Service Provided:
Garage Door Opener Repair

Service Technician: Royal F
Review:

The repairman, Royal, did a great job explaining work needed, timeframe to complete job, and options regarding replacement for garage door motors. He was very knowledgeable and professional. I would highly recommend Precision Door. This is my second time doing business with them and I have nothing but positive things to say.

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Royal F Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Royal F
Review:

Royal was very I helpful on explaining on how everything works when it comes to garages doors

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

Everything was done quick and very knowledgeable. Would recommend them for anyone.

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Royal F Service Provided:
Garage Door Opener Repair

Product:
Cables

Service Technician: Royal F
Review:

Very punctual and great customer service! Royal was our technician and explained the process for the repair along with provided exemplary service. We highly recommend Royal and Precision to our family and friends for any future Garage Door Repairs.

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Royal F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Royal F
Review:

Excellent service!

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Royal F Service Provided:
Garage Door Repair

Service Technician: Royal F
Review:

Great work and awesome service! Royal is a true professional!! Hopefully we can get Royal to install a new garage door opener.

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Royal F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Royal F
Review:

Royal came out and diagnosed the issue and provided helpful suggestions for the life of the garage door. We appreciated his friendly demeanor and courtesy. We definitely will be repeat customers of Precision.

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Royal F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Royal F
Review:

Royal was great! Showed up on time and completed the work quickly leaving our garage and garage door in great shape. Highly reccomend.

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Royal F Service Provided:
Broken Garage Door Spring Repair

Service Technician: Royal F
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