Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 15070 reviews, averaging 4.96 Stars:
Indianapolis, IN
Product:
Avon, IN
No comments.
- Eileen Heminger
Brownsburg, IN
Knowledgeable & courteous in answering questions I had. Will call again in future if needed.
- George Swartley
Product:
Indianapolis, IN
On time, very nice. Great job!
- Nina Sikorski
Franklin, IN
Did a great job. Quick, knows his stuff. Friendly too.
- Sarah Parton
Product:
Fishers, IN
Mike explained the repairs needed along with cost. He did a great job. Very good communication skills.
- Eric Miller
Product:
Mooresville, IN
Corey did a great job explaining everything needed and everything he did.
- Terry Harris
Product:
Indianapolis, IN
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- Janet Rumrill
Fishers, IN
Explained reasons for repairs very well.
- Terry Harper
Carmel, IN
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- Steve Clark
Product:
Indianapolis, IN
Hope it doesn't become a regular thing - but you have a customer for life, Great Job! Thank you!
- Kurt Walther
Product:
Westfield, IN
A fast and efficient service job. very professional
- Bonnie Horner
Product:
Zionsville, IN
Thoroughly explained all my options
- Renee Krivan
Product:
Indianapolis, IN
Professional, Courteous, explained problem and how to address it.
- Gladys Johnson-Anderson
Product:
Indianapolis, IN
Did a good job. Explained well and very courteous.
- Myra Holtz
Product:
Fishers, IN
Knowledgeable and quick.
- Paul Bates
Product:
Indianapolis, IN
I love how Mike treated me
- Alicia Stevens
Product:
Indianapolis, IN
Very Nice!
- Matthew Earley
Product:
Indianapolis, IN
Mike did a great job of explaining the problem Wife won't be happy but I can explain it to her.
- Gerry Griffith
Product:
Carmel, IN
Troy called to give me ETA & was very professional. Was quick & cleaned up everything. Gave options for better parts. Good guy.
- Edwin Martin
Product:
Franklin, IN
Very pleased with techs work & service would recommend to friends
- Dawn Grant
Product:
Plainfield, IN
EXCELLENT SERVICE AND KNOWLEDGE
- Derrek Starkey
Product:
Noblesville, IN
Your entire team did a very good job! They were very kind, professional and responsive to our every need and request. We especially appreciate Corey and his tact and professionalism, also, Eric and Jared were professional amd quick in response and resolution, you should feel very privilege to have them as a part of your team. Job well done! We appreciate your team and will be recommending your company!
- Mark Guindon
Product:
Carmel, IN
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- Beverly Randolph
Product:
Carmel, IN
Mike is professional and represents the company well. He is knowledgeable and technically proficient. He explains the problems and offers solutions. You are lucky to have him on your team. P.S. he is not my son. Well dressed.
- Tom Burroughs
Product:
Indianapolis, IN
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- Stewart Warden
Product:
Carmel, IN
Very Excellent work. Pleasant manner, Good Job.
- Catherine Lau
Product:
Noblesville, IN
Overall rating of this install of a new overhead garage door was satisfactory. Due to the signed contract between precision garage door and noticing right away there was never an outlined description of this company having a license to operate and a bonded license for there services. I mad a contact with precision garage door 8 day's before the install date to iron out these small yet very important "Legal Details" which each and every customer should be aware of before any repair is attempted on any customer property. Install day arrived on a Thursday, Still no promised "E-Mail" sent with these legal documents which is needed for my protection and every customer's protection out there. Technician appeared to be very polite and appeared to be fully educated employed by precision garage door, however, when I asked if he brought with him the legal papers of which I called about a week ago, the technician approached me with talk about how great the company is and they do have insurance and they are licensed and bounded, " If we were not licensed or bounded we would not be doing this type of work" was the close response from this technician of which he was going to install this door by himself. This small statement kinda had me pulling up my defenses due to the nature and tone of the young man's voice and body language. I replied with "please do not sweet talk me out of these necessary legal documents, if you do not have the documents, you may get back into your little truck and go away. This technician was kind enough to ask me if he could call about this issue of which I am certain he did not have a clue of what I was talking about. How many people nationwide have been sued due to businesses not having license & bonding documents which only protects the customers of liability for any person working on customers property? When this technician contacted his supervisor, he said he has run into some POOP with this customer, is this the same as dung? would you or anyone else say such a rude comment about a customers needs?? This is the only item I had with this new garage door install, it went smoothly with a lifetime warranty on this new door, however, now there is a very loud like scraping sound when the door is opening which was never there before. This is the only items this customer could not provide a rating of 5 star. I do not believe this review will ever be posted due to the rating was not a 5 star review, customers beware of precision garage door of Hamilton County, Indiana
- Sandy King
Hi Sandy, Thank you for the feedback. I agree that it is important for a consumer to know whom their doing business with and verify they have the proper legal and Insurance requirements. I assure you we do. However it is extremely rare for a customer to request this information, and I think that is why my staff may have fumbled a little when asked for it. This experience should prepare us for the next time a customer asks. I also spoke with Geoff to clarify the â??POOPâ?? comment. He assured me that was not what he said. I also asked the supervisor(Eric) he spoke with at that time, he said he did not hear Geoff say that. Regardless, I reiterated to Geoff how important professionalism is with the customer, and he said he will be extra careful in the future. This review will be posted along with this response, and I assure you all reviews since we started this program have been posted as well. I appreciate the comments and they will help me make the company better and stronger in the future. Joel E Belyew
Product:
Indianapolis, IN
When the initial call to set an appt. took place agent was cordial and answered all my questions and concerns. Corey arrived in a very timely manner and he was professional with his service call. Corey provided all the correct information and I would highly recommend to anyone who ask for garage door service or repairs. Great job Corey!!
- Cynthia Secret
Product:
Carmel, IN
I decided to try a different company to fix my garage door. Your salespeople were responsive and I was scheduled within a couple of hours of my call. The technician, Mike, was very helpful and courteous. I probably purchased more than I should have in the way of repairs, but I believed the services and parts were necessary. Mike is a fine representative of your firm and you should be happy to have him on your staff. He answered questions and provided service.
- Tom Burroughs
Product:
Very professional. Quick, in & out.
- Jim and Phyllis Hope