Josh B
Average: 4.95 stars
Josh B's Bio:
Josh was born and raised in Bagdad, Kentucky and attended school at Eastern Kentucky University where he majored in Landscape Design. Josh relocated to Indianapolis, and began his garage door career over 9 years ago. In his spare time he enjoys racing ATVs cross country, hunting almost anything, and spending time with his family and friends at home and on the farm.
Fishers, IN
Brownsburg, IN
A cable broke on the garage door and the door was in a serious bind. Of course, this happened on Sunday of Memorial Day weekend. I called the repair company normally used (I try and support my local businesses). The message said they were closed for the holiday and would be open on Tuesday. Doing a quick Google search for a different company, the first listed was Precision, stating they would respond within 4 hours 24/7. They were at my house in about 2 hours. In my conversation with Josh, he responded to all my question with clear information. He also pointed out some of the shortcuts in past repairs which included wrong sized springs, unmatched bolts, a long frozen bearing and a couple of other disturbing items. When shown the proof, it was unsettling. Over the past 20 years, we have had between 8 and 10 door springs break. There was no pressure to do anything more than to get the door funtional again. Armed with the facts, it was my decision to rebuild the door. I give Precision and Josh the 5 star rating and would not hesitate to recommend them to others. To Precision I say, "Give Josh a raise!" He is a value added employee.
- Larry Hartley
Brownsburg, IN
Answered all questions. Was professional. Information he gave allowed me to make an informed decision. Give him a raise!
- Larry Hartley
Carmel, IN
Extremely knowledgeable! He solved my problem and was efficient & professional.
- Lisa Knauer
Indianapolis, IN
Service person was very fast and informative. However, rep on phone quoted me $145, but I was told by the service person that was for a cheap part.
- Chris Verstijnen
Thank you for your feedback Chris, I spoke with Josh and he apologized for any poor explanation on his part, but he certainly did not mean to indicate the standard springs were a cheap part to you. The standard springs we carry are just that "Standard Springs", they are what is considered standard cycle use springs in the industry. We also offer a better warranty on these standard springs than most of the competitors we've compared them to on both the part and the labor. We also offer our Precision High Cycle springs, that come with an unprecedented warranty in our industry, they have a drastically longer life expectancy, and although more expensive, a much better value. Typically when a customer calls and "how much is a spring replacement?" our staff is trained to assume that customer is looking for the lowest price, and therefore you would be quoted on our standard springs. That being said the technician still needs to explain every option and make his recommendations. I hope this sheds some light on the difference. Thank you again for your review, and we will strive to exceed your expectations in the future. -Joel Belyew
Indianapolis, IN
Very nice guy.
- Mike Maupins
Sheridan, IN
Thank you!
- Richard Hendricks
Avon, IN
Good Job!
- Bruce Klemmesen
Greenwood, IN
Since I wasnt home when the installation was completed, i cant comment on the appearance of the technician. However, I did talk to him on the phone, and he seemed very professional in communicating the issues with the door. Upon seeing the completed work and operating the door, I can say that the work was performed without flaw. The door hasnt operated this well since i have owned the house (16 yrs). Thanks for a job well done.
- Tim Aldendorf
Westfield, IN
Great job!
- Eric Douthit
Lebanon, IN
Very kind-Explained everything well-Asked before just doing-gave us price ahead of job-neat-cleaned up-well done. (Thank You Josh)
- John Ridge
Product:
Service Technician: Josh B
Fishers, IN
I am very pleased with the service provided. Josh explained all my options and was friendly & knowledgeable.
- Stephanie Mattice
Greenwood, IN
Josh was quoting a neighbor and accommodated my request. He worked to meet my budget and listened well. I appreciated how genuine & knowledgeable he was.
- Cheryle Barnett
Indianapolis, IN
We have used Precision twice & were very pleased both times. Josh did an excellent job & we are very grateful. Thanks a lot! We WILL call again.
- Jeff Browning
Took all my money, but, very nice! :)
- Orine Peoples