Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 14636 reviews, averaging 4.96 Stars:
Indianapolis, IN
Carmel, IN
My garage door was working intermittently and I suggested that the capacitor was giving trouble. The technician thought the motor was probably playing up which I thought was unlikely. Glad I pushed the point as it was indeed the capacitor which was leaking. Anyway, the job was done speedily although the technician didn't seem too happy. When I asked where one could purchase a capacitor in future I received an abrupt, I don't know. Same response when I asked where his company purchased them from. Seems like they were looking for a quick buck and weren't interested in too much conversation when it appeared it would be a quick job. Speedy service but remain on your toes..
- Carl Smith
Hi Carl, Thank you for the review. I have spoken with the Technician to make sure he will be more aware of how he is perceived. Customer Service and experience is very important to us. The technician really wouldn't know where we get the parts. We get them from the manufacturer, or a dealer that wouldn't sell to the general public. I'm sure you can find them online however.Thank you for the feed back, and we will be better in the future. Joel Belyew
Product:
Carmel, IN
Very knowledgeable, courteous, and prompt.
- Anne Oberg
Fishers, IN
You are fortunate to have Josh working for you. He knows his job and does it well and in a timely fashion. He explained what we needed and why we needed his suggested repair.
- Charles Brandon
Pendleton, IN
Jeff was great! He explained everything and told me never to use WD-40 as a lubricant. I agree (it's a penetrating oil at best). He was very thorough. I used the ad the company had on Angie's List.
- Richard Bash
Product:
Indianapolis, IN
Very friendly and efficient and knowledgeable tech. Well pleased with the service.
- Steve Cougill
Product:
Mooresville, IN
- Charles Baker
Service Provided:
Product:
Service Technician: Josh B
Indianapolis, IN
Tech was very friendly, I knew right away I could trust him; not only if my wife was home alone, but in my home by himself as I picked up our daughter from school. Mike explained what he was doing, allowed me to make my own choices for my circumstance. At the end, he explained what all was completed and did the whole project in a timely manner.
- Chris Lehr
Product:
Indianapolis, IN
Very satisfied, well explained, courteous and prompt.
- Tom and patricia O'connor
Service Provided:
Product:
Service Technician: Eric G
Indianapolis, IN
We are completely satisfied with Aaron's work. He was on time, called ahead, explained perfectly what was wrong and what he had to do to fix it. Holy smokes it's expensive, but he did a great job.
- Angela Kelly
Product:
Avon, IN
I was impressed with the Yellow Pages ad and the Westside phone number. Also, I appreciated the opportunity to have immediate service during night time hours. Jeff was a confident tech that gained my trust quickly. The repair and replacement of a high quality spring was highly satisfactory. Jeff is an excellent representative of your company. I appreciate his Army service to our Country and your employing a deserving veteran!
- David Estling
Product:
Indianapolis, IN
- Tim Perez
Zionsville, IN
- Mariann Paton
Indianapolis, IN
Precision got my business because of how polite they were on the phone in comparison with other garage repair companies around Indianapolis. They hit the grounding running with an immediate and free estimate and from there it was an easy choice moving forward with them. Troy installed a great door that even closes much quieter than the door before it. I will be recommending people call Precision first.
- Dustin Hartz
Product:
Indianapolis, IN
Extremely professional and polite worker.
- Larry Taylor
Zionsville, IN
I am so grateful the technician did so much to improve my door. The service was professional, concise communication, and he allowed me to plan out for an improvement(bringin motor up to code) without pressure. He represents the name "Precision"(tenfold) in all his strong work here. I am blessed! Thanks!
- Deborah Riedweg
Indianapolis, IN
I would recommend your company! technician was very prompt, professional, and knowledgeable about replacement of door and warranty upgrade on door. Very courteous. Did call ahead to alert he was on his way and on time. Takes pride in his work. Quality workmanship.
- Nancy Wilson
Product:
Fishers, IN
Travis did a great job. Very professional and thorough in taking care of replacing our garage door opener. We would certainly recommend Precision Door!
- Don Gallinat
Greenfield, IN
Great service, knowledgeable,courteous, willing to do what it takes for the job to be done right. Would highly reccommend!
- Tim Reinhart
Fishers, IN
Great job- very nice person!
- Martin Morrow
Indianapolis, IN
Friendly and Professional service. Josh and Troy Thanks, Dave
- Nitin Goupte
Product:
Fishers, IN
Andrew was very knowledgeable and helpful!
- Rick Kunzer
Anderson, IN
- Loyd Davidson
Greenfield, IN
He did a great job!!!! He was fast and explained everything to me and is very nice. I will being telling everyone about the company. Thanks so much.
- Katilyn Vaughan
Fishers, IN
I am very impressed. You guys understand customer service!!!!!
- Martin Morrow
Mooresville, IN
- Charles Roush
Indianapolis, IN
Will call again for sure!
- Sandra Wakefield
Fishers, IN
Precision replaced two garage doors for me and the finished product was excellent. The old doors were about five years past their life expectancy and the new doors were matched perfectly to our house paint and look and sound much better than what we had. Since we also upgraded to an insulated door, I'm hopeful that we will notice a difference when the weather turns cold. Great job by Josh and Eric!
- Joe Kennedy
Fishers, IN
I needed to have the garage door spring replaced. Vicki took my call today and explained what services could be provided and the pricing. She was very professional and easy to talk to on the phone. Eric called ahead and said he could come out 2 hours ahead of the scheduled appointment to repair the spring. He educated me on the components of the door and how they all work. Eric was very professional and knowledgeable. He is great with customer rapport. I had an excellent experience with Precision and would absolutely recommend them.
- Kevin Fox
Fishers, IN
Troy was a gentleman. He told me that I needed new springs. He did not tell me that I needed a whole new Liftmaster unit. He said that my unit was manufactured in 2001. He said that the springs were weak and could break soon. My neighbors have had to recently replace the springs of their garage door openers. These homes were built the same year. So I decided to have Troy do the recommended work. I am surprised that there is no guarantee for the spring that was replace. ?????
- Carol Kraft
Product:
The technician, Andrew was knowledgeable and capable of answering all of our questions. His appearance was clean, well groomed and his uniform shirt was obviously pressed and starched. He looked professional and inspired confidence.
- Anthony Johnson