Garage Door Repair Reviews in Indianapolis (Page 402)

Mike was timely and friendly. Mike did a great job of informing me of the repair that needed to be completed. He also inspected other parts of the door and apparatus, discovering wear and tear that would soon result in another repair. He completed all work within a short amount of time. He explained all that would be included in the price of the repair. He was professional and helpful as I began to understand what he recommended.

- Paula Beeks

Troy did a great job installing our new doors and precision was very understanding when we wanted to change the color of the doors we ordered. A good company to do business with, and the techs did a great job for us.

- Andy Clark

Jason was my tech, arrived on time and did a great job. He told me what to keep an eye on and costs for replacements. Will use them in the future for sure.

- Devin Cook

I had a previous quote last year and really liked the professionalism as well as the products. I decided to wait on a new door but called this date for a new garage door opener and ended up also getting repairs to the existing door. Eric did a great job. Everything works great and I like the warranty that came with the products.

- Lynda Branham

Jeremy did an excellent job explaining the doors issue(s) and giving me the option of how big or small I wanted the job to be. We ended up having a total door rebuild. He was quick and neat and very good about answering any questions I had.

- Gina Nulph

I will need to have some additional work done later but the Tech was very understanding in just doing the broken spring for now to give me some time to plan for the additional cost.

- Kris Blaszyk

3 years ago we moved in this house and one of the things that was bad was the moving parts on the garage door. I called Precision based off advertisement and the service received was prompt and excellent, so no reason for me to call another company. Today's service was excellent. I did forget to mention to the techs about the $20 off if I had your stickers

- John Smyser

The tech did a great job, very professional,

- Philip Rogers

Precision came to replace the back-up garage door battery which had gone bad. While here, they did a great job of fixing it and oiling everything, making it run smoother. They also showed me how to use the keypad so I can come and go without having to take the garage door opener with me on my walks. Top-notch job!

- Cecile Kasberg

Technician was friendly and helpful. It was clear that he knew exactly what he was doing. He didn't need me to do anything but get out of his way. My door opens and closes perfectly. Great job.

- Bryan Walker

Our technician Eric, was very professional. He explained in easy terms what needed done and how much it was going to cost. I was very pleased with his performance.

- Elizabeth Howard

Josh was very professional. He realigned the cable on the drum that was out of alignment. He arrived promptly at the time set aside for me as well. Thanks, Josh!

- Thomas Franks

Very professional technician completed our repair on a Sunday. Felt he was honest with us as he explained what parts needed to be replaced and options available. We replaced the parts he recommended replacing to extend life of garage door until we are ready replace the door.

- Brenda McGovern

Andrew was very polite, honest and hard working. The service we received on a Sunday night was awesome. The work was thorough and well explained.

- Nitamarie Azman

You were recommended by my neighbor. I actually called Overhead Garage Doors -- I used them before; but you could get here sooner then they could.

- Amanda Bates

We originally contacted Precision through Angie's List to have a broken spring repaired. First, I'll say that Jeremy was extremely professional, polite, and efficient. He inspected the door and showed us that the cables & bearings (original to the home) and rollers (had been replaced with plastic by the previous owner) were breaking down. We went ahead and purchased the package with the more expensive springs (they will apparently last longer), cables, bearings, and rollers (no longer plastic). Not having been able to compare prices with another repair company, I can't say whether or not this was the best deal, but the door operates much more smoothly and quietly, we gained a lifetime warranty, and if we purchase a new door through Precision, we can use these parts versus purchasing new parts. They've locked in our business for a new door, but that's smart business on their part.

- Louise Nelson

I have used Precision Door in the past and will always use them for my garage door needs. From the time of scheduling to the completion of the work they were courteous. Both technicians were prompt,knew what they were doing and did quality work. Great work!

- Marilyn Vargo

Sir, Your Technicians were wonderful they knew what was wrong the garage door, and had it finish in record time, I would used them anytime and will reference to all my friends. Very Happy Customer, and Thank You Very Much. Anthony France

- Anthony France

Andrew called on our home to repair a garage door issue. He was prompt, courteous and professional. The issue was fixed quickly, he explained what he did and gave us tips on preventing similar problems in the future. Your company installed our hardware a month ago and the service was great then and was similar again today. Great job.

- Mary Evers

Customer service as well as Tech service Is the best.

- Mark Decker

Technicians were prompt and knowledge. Prices are reasonable. I would definitely recommend Precision any garage door needs. Bryant Walker

- Bryan Walker

Job not completed yet so far everything is good

- Alice Bottorff

On time, efficient and personable. Thank you

- Claudette Einhorn

Thank you! Your staff is always excellent and the quality of work is outstanding. I appreciate the honesty and straight-forward approach. Give that man a Blue Ribbon!! J

- John Egerton

Garage door rubber seal was replaced. Eric was informative and did a good job replacing the seal.I would recommend this company. dz

- Debbie Zore

I am very happy with the quality of the garage door and opener and your technicians Josh and Troy were great and did a great job.

- Bill Werler

You did not meet my expectations. Your service person try to sell my repair at a 520.00 cost and your competitor charged me 120.00. The first words before even looking at my problem, he asked have I thought about a new garage door. I eventually will need a new garage door, but I do not appreciate the b.s repair quote. I will not recommend your company to anyone!!! V

- Vivian Farris

Hi Vivian, I am very sorry you were so displeased with our service. Our goal at Precision is to fix your door in a way that will last, as well as offer with the best long term value. Your wooden was rotting through at the bottom. This is caused by long term lack of maintenance/painting. Rotten wood is not repairable. Your door needs to be replaced as soon as possible. The damage to your door goes way beyond cosmetic appearance, rotten wood is no longer structurally secure and can make your door unsafe. The competitor charged $120 to get the door working knowing you'd be replacing the door soon regardless and that money would be lost and wasted. Is that the kind of service you really want? I stand by the recommendation of my technician, and if you would like to proceed with the new door I will be happy to work with you on the price as well as count the money you paid for the original service toward the cost of the door. Thank you, Joel E Belyew

The technician seemed very knowledgeable and finished the installation of the new garage door opener in the time he said it would take. However, the system doesn't work properly. The technician stated that the circuit board was bad----something that was practically unheard of but yet it was a bad board. The safety feature, and the remote clicker doesn't work. I also have to hold the button down or the door will not close. I hope this is fixed in the next day or two because you have already been paid for a half done job. Am I happy? NO!

- J Henry

Thank you for the feedback. This is a very rare problem and unfortunately it happened to you. I hope the quick correction of the issue was satisfactory.

Since we have had 3 spring failures in the last 14 years, I requested lifetime warranty springs and Josh recommended fixing the rollers and bearings in order to make sure that the new springs and my garage door opener would last as long as possible. It was a bit more than I wanted to pay, but it will be worth it knowing that we will have no further spring replacement expenses.

- Mark Hannah

Great service and timeliness. I had originally called the company that put in the door when the house was built. I waited all afternoon for a no show service repair. Your company arrived on time and completed the job in a timely manner. I appreciate the way the receptionist stayed in touch by phone and Email. I will call upon you again to do any other job that is needed.

- Christine Harrison