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Brandon R

Brandon R
Service Technician
Reviews: 198
Average: 4.98 stars
Brandon R has received 198 reviews, averaging 4.98 Stars:
1 2 3 4 5

Brandon R's Bio:

Brandon was born and raised in Connersville, IN. Brandon studied Criminal Justice while attending the University of Southern Indiana and enjoys playing basketball in his spare time. Brandon has been married for 11 years and loves spending time with his wife and two young children. He loves watching sports, especially the Indianapolis Colts.

Review:

Our garage door broke over the weekend and we called Precision on a Sunday. They were able to come out the very next day. Our service technician, Brandon, was awesome! He called when he was on his way and arrived right on time. He was friendly and courteous. He looked at the door then explained what needed fixed and why. He gave us options on parts and did everything he could to get us the best price. He had the door operational in about an hour. We chose Precision initially because of their reviews and they were spot on. Awesome service! Thank you!

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Brandon R
Review:

On Time. Friendly. Did a Great job.

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Brandon R
Review:

installer was very knowledgeable ,professional and customer friendly...good job

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Brandon R
Review:

I have always used Precision for our garage door repair. I have always had excellent service.

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Brandon R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Brandon R
Review:

Brandon R was great!

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Brandon R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Brandon R
Review:

Communication prior to the arrival of the technician and the service he provided was excellent. Brandon was extremely well spoken and explained his recommendations in simple terms and why he thought they were important. As an owner of a service business, I would be proud to have Brandon representing my company.

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Brandon R
Review:

Job was well done and we are satisfied.

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Service Technician: Brandon R
Review:

Very happy with our service with Precision and our technician Brandon. Precision was able to schedule technician to come out the same day. Brandon came and explained everything very well and did a great job!

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Brandon R
Review:

Awesome service. Kind knowledgeable great job!

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician: Brandon R
Review:

Brandon was excellent and had a wealth of knowledge that he was able to share and break it down so that I could understand every step of the way and what to expect. He was very professional and I will do business with this company again because of him. He was a breath of fresh air even when I thought it was going to be expensive. Him and his boss worked to get it corrected and help me stay within my budget. Thank you both for fixing my garage. My wife especially wants to thank you.

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Brandon R
Review:

Brandon was very knowledgeable and courteous. Would highly recommend him and this Company.

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Brandon R
Review:

We called Precision Door Service for a door strut. They came out the next day and fixed our strut. Brandon was super professional and friendly. I would highly recommend!

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Brandon R Service Provided:
Garage Door Repair

Service Technician: Brandon R
Review:

Promotions are always good, but we have used your company before and that is what had us call again. They always go over in detail what needs to be fixed and what should be top priority. Best of all they NEVER seem to push a sale. Brandon was very informative and helpful.

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Brandon R Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician: Brandon R
Review:

Brandon was prompt, professional and thorough. I would recommend him and have him back if needed.

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Rollers

Service Technician: Brandon R
Review:

On time and very professional. Reasonable & excellent work!

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Brandon R Service Provided:
Garage Door Repair

Service Technician: Brandon R
Review:

Quick response, talked to a live person, everyone extremely nice, called and was able to get us in early for our appointment. Brandon was the best!!!

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Brandon R
Review:

The service tech Brandon cakes before he came and worked so well with us, he was honest about what was really needed and what wasn’t. I appreciated his patience and humor during the entire service call!

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Brandon R
Review:

Our garage door opener stopped working via our remotes and the keypad. After trying to reprogram each device failed, I anticipated that our opener was on its last legs, especially considering the opener was about fifteen years old. I contacted Precision based on the many positive reviews both on the company website and on Google. I scheduled an appointment online (after business hours) and was contacted the following morning to confirm the appointment. Brandon R. was the technician who arrived, and our house must have been his first stop as he arrived around 8:15 AM which was right at the beginning of the scheduled appointment window. It was nice that Precision was able to send a technician out early on in the window as too often companies give four hours, and technicians don't arrive until the final fifteen minutes. This was the first clue as to the service we would be given. After talking with Brandon for a few minutes about the issues we were experiencing, he came to the conclusion that the logic board was most likely the culprit (which I was glad to hear, as that was my belief as well). Brandon provided me many different options for repairing or replacing the opener. He also pointed out some of the issues that likely led to the previous opener's eventual demise. Without pushing any kind of repair or trying to sell me on any specific product, he presented me with information to allow me to decide how to move forward, which I greatly appreciated. Too often technicians try to push some product that might not be necessary, and I did not feel that from Brandon. This was another clue as to why Precision has received such great reviews in the past. Besides the clear issues with the opener, Brandon presented issues regarding the springs and issues with the rollers. When inspecting the bearings, Brandon indicated that there may be issues, but it wasn't necessarily obvious that they needed to be replaced. Based on the quote Brandon provided me, I gave him the go ahead to replace the opener, the springs, and the rollers, as well as providing a second remote and an outdoor keypad. While completing the install, Brandon determined that the bearings in fact needed to be replaced, but he contacted his supervisor and was able to include them in the price he already quoted. This was yet another indication that Precision was the way to go with our repair. Throughout the entire process, Brandon was exceptionally professional and friendly. He wanted to make sure we had a garage door that worked exactly how we needed it. My wife and I recently had twins, and Brandon stated that the garage door should be the last of our concerns with newborns, especially since one of our babies is still at Riley. His professionalism and friendly demeanor were more than I could have hoped for from Precision, and I would highly recommend Precision for any garage door repairs in the future. I know if we encounter any issues, we will definitely contact Precision. It's because of Brandon that Precision has a new customer for life! Well done!

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Brandon R
Review:

I am very pleased with the service and the professional attitude of the work done.The door now works like a brand new door with new springs and Bearings. I can't say enough about how good the door now works.

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Brandon R Service Provided:
Broken Garage Door Spring Repair

Service Technician: Brandon R
Review:

Called when on the way and did great install Second time I have used precision door. Both times great service

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician: Brandon R
Review:

Brandon did a thorough repair job, ensuring us the best value for our money. He checked in with me multiple times throughout the repair process and kept me fully updated regarding repairs, pricing and his progress. I would highly recommend Brandon!

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Brandon R Service Provided:
Garage Door Repair

Service Technician: Brandon R
Review:

Brandon was great first he had to wait 10 minutes for me to get to the house, not a problem he said. Very polite and understanding.

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Brandon R
Review:

Brandon was very helpful and knowledgeable in professional will highly recommend him to any other friends of family that had garage door problems

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Brandon R Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Brandon R
Review:

Kudos to Brandon R! Super informative and helpful. He gave me a fair quote and had repairs completed within an hour. A+!

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Brandon R Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Brandon R
Review:

Brandon R was great! He gave me great advice and was very informative. He was friendly and did a fantastic job. I would 100% use Precision again or recommend them to anyone.

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician: Brandon R
Review:

I am always very satisfied with Precision Garage Door’s service. You have always met and exceeded my expectations. Precision has installed a new door and now a new belt operator. Each time the techs were very knowledgeable and professional. I would highly suggest Precision for all of your garage door needs!

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Brandon R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician: Brandon R
Review:

We had an emergency service call this past week and you guys were able to come out right away to help us! We had Brandon as our service tech and he was a great guy to work with! Very knowledgeable and helped educate us on what to look for in the future. Would recommend him and this company to anyone who is needing garage door repairs. Thanks for the help!

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Brandon R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Brandon R
Review:

Brandon did a wonderful job on a Sunday for us. We appreciate this kind of service and professionalism. Please keep Brandon at Precision for a long time. He is a great asset to the organization.

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Brandon R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician: Brandon R
Review:

Numerous repairs were done. Brandon ascertained what repairs needed to be done and discussed them with my wife and I. He seemed to understand the dilemma that we were facing as seniors and on a fixed income. He checked with his boss and we were offered a way to have most of the repairs done without having to purchase a new door at that time. We were very pleased with Brandon and the work that he did.

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Brandon R Service Provided:
Garage Door Repair

Service Technician: Brandon R
Review:

Brandon was very good. Explained everything very well .Provided options. Very professional.

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Brandon R Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician: Brandon R
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