Garage Door Repair Reviews in Indianapolis, IN (Page 154)

This was such a wonderful experience from beginning to end. The telephone conversation was very courteoud, Helpful and knowledgeable. She even told us how to secure our door. Josh was a super guy, Gave me all available options, Very knowledgeable in what he said, never tried to hard to sell, which is wonderful. Great tech!

- Alissa Hermesch

Great service! Called for spring repair but ended up with a door rebuild. Mike explained and showed me all the hardware that was worn and decided to go ahead and have him replace it all. Cost me more than planned but with the warranty it was worth it. Mike knew what he was doing and went out of his way to make sure I was happy with the service.

- Mark Fitts

I was incredibly pleased with the service I received from Precision Door. I was expecting to get an appointment in a few days - or at best, I would have to schedule time off work to accommodate the technician. Not only was my service call the next day, but it fit my schedule. I wouldn't consider another company.

- Terrence Ridley

Tech was very friendly and professional. Did his job in a timely manor and explained why I had the problem. Great company to do business with.

- Amy Emerson

Very good job Josh. I'm pleased and satisfied with the job.

- LUPERCIO CUELLO

Very pleased. Mike is a good guy.

- Mike Faires

Josh was great. He explained my problem and gave me several options to choose. He was quick efficient and very pleasant. Thank you Josh.

- Don Hignite

Mike was great- he explained well and was honest!

- Raye Pankratz

Josh was very informative and when I change my door I will call Precision. Thanks so much!

- Don Hignite

- Marylee Kirk

The technician was very knowledgeable and helped out a lot.

- zack farrell

I called three companies for garage door repair at an investment property. I needed 2 springs & cables. Precision had the best price and was helpful in explaining repairs needed per my description. I received a call on the day of service confirming 2 hr window, then another when tech was on his way. I met "Jeff" at the property and appreciated how very friendly he was. He didn't mind my observing his work, which included the repairs requested and an inspection of the track and the garage door opener. He corrected a wire placement and adjusted the force settings on the opener, and straightened the track. He explained what was being done, and why. Overall, a good experience. *Couple notes: the phone quote didn't explain difference in spring quality nor difference in cost ('good' - what I was quoted, & 'better'- what I had). It was a surprising difference! (I think its rude to put the customer on the spot. I should have been given those options up front! I might not have gotten the best price? Good to ask about good, better, best whenever asking for quotes!!) Additionally, I replaced the old, rusted metal rollers with nylon. Maybe not necessary, but you can't even hear the door! Though quote was off, I feel good about the work performed.

- Gerri Hoffman

Outstanding job, very good!

- Mike Popp

Very informative on repairs needed and cost before job began. Also showed where problem was and what was the cause. Very professional.

- John Renschler

- Scott Smith

I cannot express my deepest gratitude for the service we received from Precision. From our first call to when the technician left our home, the entire process was wonderful. I would like to extend special thanks to our technician, Eric. He provided STELLAR customer service and I sincerely hope he receives recognition for his exceptional performance. He explained everything in full detail, not only to me but also to my fiance, and ensured that we understood and were happy with our choice (complete garage rebuild). He was professional, courteous, and very skilled at his trade. PLEASE send these comments to him AND his supervisor to ensure he received the proper praise and recognition. Thanks again, Precision -- we will never go with anyone else!

- Justin Leverton

Josh was timely, courteous, reasonable, and informative. Two thumbs up!

- Bryon Miller

Superior work and excellent feedback by technician. Found other problems explained them and made recommendations then completed repairs same day as installation of garage door opener.

- Dennis Krajac

I am so impressed with the professionalism of your company from my first call to inquire about new garage doors, to the e-mail introduction with pictures of your technicians, to the on-time service. Everyone I have talked to was helpful, courteous and able to answer questions. I will highly recommend your company to friends and neighbors.

- Kathy Tandal

I have been very pleased with every contact with Precision. Appreciate emails introducing employees. Thanks Troy for working in sub-zero conditions!

- Kathy Tandal

Wonderful, very professional. Technician very knowledgeable. Kept me informed of what he was doing every step of the way. Extremely satisfied, highly recommend. Will definitely use again.

- Virnetta Nevilles

I liked the "Keeping in contact" knowing that the snow was blowing and the roads were bad. Technician was polite, courteous and professional. Will recommend Precision whenever I get the opportunity to do so.

- Tom Tate

On time, knowledgeable, quick, and clean. Good job!

- Matthew Bramlee

Troy was polite and he did a great job.

- Barbara Buffington

Our technician Mike called ahead and asked if it would be okay if he arrived early. He was extremely professional, very thorough and performed the repairs quickly. I will definitely call Precision for and future garage door needs.

- Michael Foster

My experience with Precision was excellent from the first phone call with Vicki then Chad to today's technician Mike. Mike arrived early (calling ahead and showing courteousness for a prompt arrival) then very professional in explaining what he would be doing down to future recommendations. I would use Precision again should the need arise and give them 5-Stars for customer satisfaction. Thank you Precision! A well satisfied new customer, Rebecca.

- Rebecca Freyder

I had excellent service. My technician was so polite and prompt. I would highly recommend him and your company to my neighbors.

- Deborah Dingledy

Excellent service, very pleasant. He called about 30 minutes before arrival. Very quick repairs. Thank you.

- Josh Blanchard

Our technician, Mike, was extremely polite and professional. He called prior to arrival and was prompt with arrival(early- good for me). Mike explained all services and made additional recommendations- quite helpful. I will be more than happy to recommend Precision to our friends. Thank you.

- Rebecca Freyder

I have been a customer for several years, and have had many products, including doors, openers, and hardware, installed by Joel's company service technicians. Since I have worked in the customer service industry all my life, good service by qualified people is a benchmark for building a successful business. Precision has always been professional, on time, and completely efficient in taking care of the products they sell and install. I have referred several friends to them, and all are as satisfied as I am. Joel and his team are excellent, and should be the first choice in any type of garage door service needed.

- Rich Pfeiffer