Josh B
Average: 4.95 stars
Josh B's Bio:
Josh was born and raised in Bagdad, Kentucky and attended school at Eastern Kentucky University where he majored in Landscape Design. Josh relocated to Indianapolis, and began his garage door career over 9 years ago. In his spare time he enjoys racing ATVs cross country, hunting almost anything, and spending time with his family and friends at home and on the farm.
Fishers, IN
An itemized copy of your invoice was emailed to you at completion of the job. If you did not receive one, we can always mail a hard copy to you.
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Service Technician: Josh B
Indianapolis, IN
I can't say enough positive things about this company. We had purchased a deal on Angie's list and Precision was prompt in getting our service scheduled. Josh was our technician and he was awesome. He arrived on time. He even called and offered to come early if we were available. In looking at our garage door, a broken spring and problems with our opener he laid out all kinds of options. He was thorough in giving suggestions for solutions for all issues. He was not pushy, was honest about the various costs, offered opinions about types of doors including colors to match our house. He never appeared to be in a hurry, did not pressure us and was very patient and let my husband and I talk out the best options. Once all of our decisions were made (new opener, new door, new rollers) Josh quickly calculated our deposit and told us that we would receive a phone call the next day to schedule our installation. Precision was again very prompt in calling us and our service was scheduled for the following week. Outstanding service. There needs to be more companies that provide customer service like that of Precision! We look forward to our new garage door installation.
- Kevin and tammy Wente
Indianapolis, IN
The quality of the technician was relatively good, but he neglected to put the fastener on the clovis pin which was rectified by another technician. You originally quoted price for the opener to be installed plus tax; the additional charge for the remotes was understandable. However, the fuel charge was a complete surprise and somewhat unethical. Installed plus tax appears to not really mean--installed plus tax.
- Donald Kerr
Indianapolis, IN
Called for damaged garage door, with service within 24 hours. Prompt attention to problem. Initially, garage doors would not "stay down", but that was corrected with a phone call and return for readjustment. Very pleased with your service
- Jim Legrand
Indianapolis, IN
Very quick. I called at 7:30am and they had someone out by 10am. The spring on my door had broken and upon further inspection my bearing were also worn out. Josh B. was my tech and he did a fantastic job. Very knowledgeable and explained everything clearly to me. He was done within a hour and my door is much quieter and smoother.
- Crystal Brooker
Fishers, IN
Excellent !!.. would use again - 5 star
- Evan Chesler
Plainfield, IN
Josh gave me an honest assessment of the condition of my garage door situation and came up with a fair solution for the long haul. His work was quality and done in a timely manner. Thanks!
- Thomas Franks
Indianapolis, IN
Josh was great - professional and efficient.
- Duffy Cox
Plainfield, IN
Josh came yesterday during the two hour window provided by your company. He accessed the situation and came up with a viable repair option for my garage door not opening properly. He set me up with new rollers, springs, drums, drum cables, and installed new brackets for a much smoother operating garage door. I am quite satisfied with all the work done and glad I spent the extra to make the garage door open in a smooth manner.
- Thomas Franks
Noblesville, IN
Josh came out and fixed my door at 9 pm on a Friday. He was very helpful and explained what caused my door to fail. He repaired my door quickly. Very happy with the resolution.
- Chuck Rideout
Carmel, IN
Josh did a good job explaining the difference between the chain drive opener we ordered and a better belt drive. Installation went well, he programmed both of our car remotes and the new keypad. Also took the time to discuss the spring system on our door that was installed in 2010, and the issues we may incur. Will decide what action we may take.
- Richard Babcock
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Service Technician: Josh B
Fishers, IN
You are fortunate to have Josh working for you. He knows his job and does it well and in a timely fashion. He explained what we needed and why we needed his suggested repair.
- Charles Brandon
Mooresville, IN
- Charles Baker
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Service Technician: Josh B
Plainfield, IN
Precision scheduled an appointment to repair my garage door on less than 24 hours notice. The technician arrived on time, and was very knowledgeable and professional. He completed the repair quickly, and demonstrated the use of the new system. I am 100% satisfied.
- Paul Paquette
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Service Technician: Josh B
Plainfield, IN
Josh was a great service provider. He was professional, intelligent and knew what he was doing. Although the time he came I had a bunch of commotion going on, he was courteous and patient. You guys are a quality organization BECAUSE of employees like Josh. Although being a service provider myself I know that we are obligated to up-sell the call. Josh did work it a little but if I had not believed that I needed what he recommended to me, I would NOT have had him install the sealed rollers. I am happy with the install and my door sounds like a new door.
- Dan Green
Carmel, IN
Great Job!
- Ron Wilson
Carmel, IN
We couldn't be more pleased with the service of your technician, Josh. He was one of the best regarding customer-oriented that I have ever had in a day that this type of service is rare. Thanks a bunch for taking care of our garage-door issues.
- Ron Wilson
Fishers, IN
Josh called shortly before his arrival. When he arrived, I had many questions and concerns regarding my garage doors. He was very patient with my many questions. He appeared to be very knowledgeable about the products and explained to me what could be done to solve my issues. He was not pushy, but was very helpful and explained things to me that encouraged me to make better aesthetic decisions. He also fixed my immediate issue (remote would not work). I am looking forward to the installation of my new doors.
- Susan Komenda
Fishers, IN
I had my garage door serviced, rollers changed, and a new keypad installed. Josh was fast and friendly. He did an excellent job.
- Nathanael Repine
Carmel, IN
The guy that serviced my doors was knowledgeable, kind and looking for my best interest. I like your company.
- Brad Miller
Noblesville, IN
I was impressed with the ease and speed of Josh. He changed the broken spring and the other spring within a half hour. He also explained the other things that could be done. I chose not to do them at this time.
- Glenn Clapp
Anderson, IN
As predicted, the service was top notch. Josh was very courteous and professional. He communicated with me about the problem we had and the solution.
- Michelle Spillman
Greenwood, IN
I had a problem with the garage door jerking when it was opening and closing, Josh saw the problem immediately. I am thankful for is help, knowledge, and a job well done. Will share my good experience with others, in regards to Precision Garage Doors.
- Janet Chonody
Indianapolis, IN
Arrived exactly when I was told they would be here. Repairman very professional and efficient. I will use this company again based on his performance.
- John and Gwen Miller
New Palestine, IN
I went online and looked for Garage door repair in Hancock County. Your add was impressive and it was late in he evening around 11:00 PM but was still able to make an appointment for the next morning. Your representative "JOSH" was business like and professional explaining in great detail what he found in his inspection of the garage door. He finish his repair replacing all the lift hardware in terrific time and was courtous during the whole process.
- SYLVESTER HILL
Noblesville, IN
Josh was great! He was very good at explaining everything and all options to us. You have a great technician! Also, your customer service is top notch with email receipt and follow up email with survey from owner. Keep up the good work!
- Julie Graue
Indianapolis, IN
Josh is a vital part of your team in my opinion. He has been out here twice to service, each time he always explain everything and gives me choices that match my budget at the time. Also he is quick, which is very important to me. I will never use another company.
- Emily Cacia
Fishers, IN
The service was quick (took less time than we anticipated),it was done on a holiday at no additional cost,and we very satisfied with the results! We may have to buy a new door in the future, however the repair was done so well it may last for awhile. Also, the bill was less expensive then we thought it would be. Thank you!
- Renee Blair
Indianapolis, IN
Josh was very professional and answered all of our questions. Workmanship was ok, and that is the reason for not giving a 5 (I would give a 3 1/2 if an option). I was not home when installation was being done, my wife was. So, when I got home, I found a nut on the garage floor that forced me to check all bolts to ensure something didn't come off. Our vehicle in the garage was never asked to be moved, which I would think should be common practice so as to not cause damage. Josh didn't cause any damage - lucky for all, but don't take that chance in the future. The bar at the top is not exactly centered, but not sure that's a functional issue, maybe just a looks aspect, but how do I know? I was led to believe the hinges were part of the garage door rebuild, but later found that was not the case. I also mentioned to Josh the opener's belt was twisted slightly, so out of courtesy I expected him to adjust. That didn't happen. Also out of courtesy, burnt-out light bulb in the opener should have been replaced. Overall, I'm somewhat satisfied, not elated, by the work. The door jumps still just a bit when opening still, but I'm not certain if that is a door issue or an opener issue. All that stated, I can tell Josh is very good at working with people and explaining the performance issues that we were expierencing with the door. The devil is always in the details!
- Patrick Moyers
Hi Pat, Thank you for the feedback, and allowing us to comeback and double check the work. I'm sorry the technician missed the nut when cleaning up but we have confirmed it was no longer a fastener on the door , it had been replaced. All of your door has been reinspected and lubricated. We have never stocked replacement light bulbs on the truck due to the likelihood of breakage in the trucks. If I can be of further assistance, please let me know.
Indianapolis, IN
Thank you for the fast professional service!
- Carol Miller
Need a detail bill of what items cost and amount instead of one big amount. The instalers were very nice but I don't remeber their names.
- Omer Vogelgesang