Josh B
Average: 4.95 stars
Josh B's Bio:
Josh was born and raised in Bagdad, Kentucky and attended school at Eastern Kentucky University where he majored in Landscape Design. Josh relocated to Indianapolis, and began his garage door career over 9 years ago. In his spare time he enjoys racing ATVs cross country, hunting almost anything, and spending time with his family and friends at home and on the farm.
Noblesville, IN
Anderson, IN
As predicted, the service was top notch. Josh was very courteous and professional. He communicated with me about the problem we had and the solution.
- Michelle Spillman
Greenwood, IN
I had a problem with the garage door jerking when it was opening and closing, Josh saw the problem immediately. I am thankful for is help, knowledge, and a job well done. Will share my good experience with others, in regards to Precision Garage Doors.
- Janet Chonody
Indianapolis, IN
Arrived exactly when I was told they would be here. Repairman very professional and efficient. I will use this company again based on his performance.
- John and Gwen Miller
New Palestine, IN
I went online and looked for Garage door repair in Hancock County. Your add was impressive and it was late in he evening around 11:00 PM but was still able to make an appointment for the next morning. Your representative "JOSH" was business like and professional explaining in great detail what he found in his inspection of the garage door. He finish his repair replacing all the lift hardware in terrific time and was courtous during the whole process.
- SYLVESTER HILL
Noblesville, IN
Josh was great! He was very good at explaining everything and all options to us. You have a great technician! Also, your customer service is top notch with email receipt and follow up email with survey from owner. Keep up the good work!
- Julie Graue
Indianapolis, IN
Josh is a vital part of your team in my opinion. He has been out here twice to service, each time he always explain everything and gives me choices that match my budget at the time. Also he is quick, which is very important to me. I will never use another company.
- Emily Cacia
Fishers, IN
The service was quick (took less time than we anticipated),it was done on a holiday at no additional cost,and we very satisfied with the results! We may have to buy a new door in the future, however the repair was done so well it may last for awhile. Also, the bill was less expensive then we thought it would be. Thank you!
- Renee Blair
Indianapolis, IN
Josh was very professional and answered all of our questions. Workmanship was ok, and that is the reason for not giving a 5 (I would give a 3 1/2 if an option). I was not home when installation was being done, my wife was. So, when I got home, I found a nut on the garage floor that forced me to check all bolts to ensure something didn't come off. Our vehicle in the garage was never asked to be moved, which I would think should be common practice so as to not cause damage. Josh didn't cause any damage - lucky for all, but don't take that chance in the future. The bar at the top is not exactly centered, but not sure that's a functional issue, maybe just a looks aspect, but how do I know? I was led to believe the hinges were part of the garage door rebuild, but later found that was not the case. I also mentioned to Josh the opener's belt was twisted slightly, so out of courtesy I expected him to adjust. That didn't happen. Also out of courtesy, burnt-out light bulb in the opener should have been replaced. Overall, I'm somewhat satisfied, not elated, by the work. The door jumps still just a bit when opening still, but I'm not certain if that is a door issue or an opener issue. All that stated, I can tell Josh is very good at working with people and explaining the performance issues that we were expierencing with the door. The devil is always in the details!
- Patrick Moyers
Hi Pat, Thank you for the feedback, and allowing us to comeback and double check the work. I'm sorry the technician missed the nut when cleaning up but we have confirmed it was no longer a fastener on the door , it had been replaced. All of your door has been reinspected and lubricated. We have never stocked replacement light bulbs on the truck due to the likelihood of breakage in the trucks. If I can be of further assistance, please let me know.
Fishers, IN
No comments.
- Matt Myers
Indianapolis, IN
Thank you for the fast professional service!
- Carol Miller
Westfield, IN
I thought price was a little expensive for what was done.
- Greg Pynn
Westfield, IN
I thought the price was a little expensive for what was done.
- Greg Pynn
Indianapolis, IN
Excellent service and explanation by Josh...very friendly and professional, and an all-around gentleman! I look forward to having my new garage door installed! Thank you!
- Jeffrey Merfeld
Indianapolis, IN
Nice guy and profesional !!
- Irma Romero
Indianapolis, IN
So far so good. Josh and Chad were very patient with our questions. This was a major expense for us and our budget is very tight so we hope the work done today will prevent major expenses down the road. There is a huge difference in $210 and $614 though.
- Jennifer Shaukat
Indianapolis, IN
Just had the door opener "tuned up". Jason, the technician, was very professional. He didn't try to sell me something I didn't need. This is my second time using Precision. Last time was two years ago. No problems with system since then. Prior to that another company was coming out quarterly to fix problems. The Precision techs know what they are doing. I will be a customer for a very long time. Thank You Precision
- Ed Tarowsky
Plainfield, IN
We had a problem with the sun making our garage door unable to close. Josh moved the sensors back so that the sun was not blocking them. He noticed that we needed to have new springs and also the barrings that pull the door up was causing the door not not open properly. He was very knowledgeable about what needed to be done. He noticed that the chain was loose and them fixed the problem causing it to be loose. I am glad that I found your company in the phone book.
- Robert Culp
Indianapolis, IN
Very friendly, very professional. No problem whatsoever.
- Daniel Roberts
Indianapolis, IN
Very professional. Quick efficient work. Will refer services.
- Michael Shaw
Fishers, IN
I was extremely satisfied with the professionalism and quick work of Josh. He thoroughly explained the situation and his recommendations, but was not pushy in any way. Thanks, Precision Door, for a quality employee and a quality door!
- Sarah Appleton
Product:
Service Technician: Josh B
Westfield, IN
I purchased a Big Deal Offer on a Saturday. On Monday morning I received a call from Precision thanking me for my purchase and asking when I wanted to schedule the service. She stated they could even do the service that afternoon! Unfortunately that wasn't possible and as soon as I mentioned that I work she mentioned they had Saturday appointments. I requested one. She efficiently asked me a few questions. It took less than 5 minutes, and I felt great! Wonderful customer service!! Oh, and I got a confirmation email too. Then the day before the appointment I got a courtesy reminder call including who the service rep would be doing the work. Then the service rep called on his way to my place letting me he will be there in 15 minutes. The service rep, Josh was very friendly and professional and knowledgeable. Josh explained what they would be doing and answered my questions completely even giving me a quote for the track and rubber replacement at the bottom of the door. After doing the work he explained to me some things to watch for and if/when I had to replace things, what to ask for, etc. Never did he pressure me to do or buy anything else. Overall, the customer service for this experience was top notch. I will use them again and recommend them to others as well. Well done!
- Theresa Nelson
Indianapolis, IN
Josh was great. Quick, good work and nice. I brought up a repair and he said the company would not benefit but that I didn't need it. The honesty is appreciated in this day of up charging. I have used company before and I will continue!
- Roger Williams
Indianapolis, IN
Very pleased... excellent service.
- Malcom Smith
Indianapolis, IN
Josh came to our house for a simple job, replace the roller, install keypad and purchase new controller. Turns out this was a very difficult job for a variety of reasons including our old door operator. Josh and Precision stuck with the job until we were satisfied. We will use Precision in the future because we know they stand by their products and service. Thank you!
- Joe Seufert
Indianapolis, IN
Josh came to our house for a simple job, replace the roller, install keypad and purchase new controller. Turns out this was a very difficult job for a variety of reasons including our old door operator. Josh and Precision stuck with the job until we were satisfied. We will use Precision in the future because we know they stand by their products and service. Thank you!
- Joe Seufert
Indianapolis, IN
Josh came to our house for a simple job, replace the roller, install keypad and purchase new controller. Turns out this was a very difficult job for a variety of reasons including our old door operator. Josh and Precision stuck with the job until we were satisfied. We will use Precision in the future because we know they stand by their products and service. Thank you!
- Joe Seufert
Indianapolis, IN
I was not there while the work was being done so I can't so I can't really say anything about the specialist that was there. When I came home later, I thought everything looked fine and seem to work well
- Dianne Corbin
Westfield, IN
No comments.
- Eunice Rich
Noblesville, IN
Great customer service. It broke on Friday night, and your company came out that night. I was originally quoted a time between 10:00 - midnight. Josh B communicated with us regarding his arrival time. He called first to say it would be earlier and called again when he was en route. My husband handled the actual quote and repair with Josh. Although I thought it was very expensive for the amount of time it took to do the repair, I was grateful it was taken care of the same day.
- Stephanie Schwall
I was impressed with the ease and speed of Josh. He changed the broken spring and the other spring within a half hour. He also explained the other things that could be done. I chose not to do them at this time.
- Glenn Clapp