Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 14587 reviews, averaging 4.96 Stars:
Mooresville, IN
Product:
Greenwood, IN
Very prompt and knowledgeable. Job was done efficiently.
- Adam Snyder
Indianapolis, IN
Josh provided great customer service and my repairs were completed professionally. Great job!!
- robert lewis
Clayton, IN
Bottom strips and panels rusted. Since door not made anymore will need new one.
- Deborah McNabb
Indianapolis, IN
- Judy Jarrett
Indianapolis, IN
I chose Precision because of their specialization in springs. Their instructional video in springs was very helpful. Communication was excellent. They worked within our budget to get the essential repairs done without pushing for upgrades we couldn't afford. Andrew was courteous and conscientious despite the bitter cold and tight schedule.
- David McKenney
Indianapolis, IN
My original call was to have my existing garage door checked for proper operation. It was decided that a new door was called for. The service technician set down with me and we made a decision on how to progress with getting a new door installed. The technician said that there was a two to three wait for an installation date and that was ok with me. In the next day or two someone called and said that they had an opening and that they would be out in a couple of days. I took a day of vacation to be home the day of the install, but at the last minute I received a call that there was a panel missing from the new door and they couldn't come out and do the work and they would call me to reschedule. A week or so later the work was rescheduled and I took another day of vacation to be home, but when the install crew arrived they found that the wrong size door had been ordered and could not complete the work. Again I received a call and an apology about the delays and a new scheduled install date. Again I had to take a day of vacation to be home. Finally after three attempts and the loss of three days of vacation the install was completed. I am not angry with anyone in particular and the service technician was great but from a customer service standpoint the ball was dropped several times and I will not call Precision to do any more garage door service work in the future.
- Ronald Snyder
Hi Ronald, I am sorry for the problem with the manufacturer on the first date of installation. Unfortunately they gave us bad information that led to us scheduling the install prematurely. Your second scheduled date was on Jan 6th, 2013. That day the state of Indiana was "emergency only" driving due to heavy snow/ice, and extremely cold temperatures. We work hard to schedule accurately, however sometimes we can't keep our appointments for reasons beyond our control. Thank you for the feedback, and we will continue to do everything in our power to avoid these issues in the future. Joel Belyew
Fishers, IN
You guys are fantastic. I've had nothing but great service from a very professional crew. I won't call anyone else.
- Bill Baugh
Indianapolis, IN
Technician Mike arrived and explained every step of our garage dual door spring repair. He was very competent and answered all of my questions as he worked, showing me different areas of wear as he went. I will also post a positive review on Angie's List and I will recommend this company to friends/family that need any type of garage door repairs.
- Karl Therrian
Product:
Camby, IN
Wonderful, kind company all around. From the person answering the phone to the nice gentleman that came to my home everyone was so nice. I highly recommend! I didn't get the Technician's name (shame on me) but he deserves high praise!
- Christine Thompson
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Lebanon, IN
Awesome service and fast.
- AUGUST KOCH
Product:
Brownsburg, IN
Service Tech professional and courteous. Appreciate good service!
- Tom Austin
Brownsburg, IN
Tech professional and courteous. Great service. Thanks.
- Tom Austin
Carmel, IN
Josh did a great job with repairing our door today. He was on time, very professional, and provided a lot of options for us to choose from. Will definitely call again when we have garage door issues!
- Todd Hustel
Service Provided:
Product:
Service Technician: Josh B
Greenwood, IN
Eric was extremely informative and professional. He went above and beyond my expectations in explaining the products and services. Extremely satisfied.
- Adam Vassar
Service Provided:
Product:
Service Technician: Eric G
Fishers, IN
All of the work we had performed was done so in a very friendly, yet professional manner. Troy took the time to explain in detail and show other parts of the garage door and hardware that were beginning to fail and recommended the next steps to take in order to avoid problems in the future. We will absolutely be going with Precision again in the future.
- Brad Wanek
Noblesville, IN
We are most pleased with Andrews precise, knowledgeable and efficient repair on our garage door. We will definitely call on you again if we have any future needed changes or repairs. Gratefully,
- Donald and janet Hershberger
Indianapolis, IN
Jeff was great. Prompt. Courteous. Professional. Did a great job and explained everything thoroughly. If all your technicians are as good as him you will never have a worry. Great experience.
- Craig Klinge
Product:
Indianapolis, IN
Awesome job!
- Christopher Alexander
Product:
Noblesville, IN
Andrew did great work installing a new opener on my 3rd car door. He also took the time to evaluate my other door and opener; explaining the condition and making recommendations.
- Kyle Aiman
Indianapolis, IN
Great service! Called for spring repair but ended up with a door rebuild. Mike explained and showed me all the hardware that was worn and decided to go ahead and have him replace it all. Cost me more than planned but with the warranty it was worth it. Mike knew what he was doing and went out of his way to make sure I was happy with the service.
- Mark Fitts
Product:
Indianapolis, IN
This was such a wonderful experience from beginning to end. The telephone conversation was very courteoud, Helpful and knowledgeable. She even told us how to secure our door. Josh was a super guy, Gave me all available options, Very knowledgeable in what he said, never tried to hard to sell, which is wonderful. Great tech!
- Alissa Hermesch
Indianapolis, IN
I was incredibly pleased with the service I received from Precision Door. I was expecting to get an appointment in a few days - or at best, I would have to schedule time off work to accommodate the technician. Not only was my service call the next day, but it fit my schedule. I wouldn't consider another company.
- Terrence Ridley
Sheridan, IN
This is my 2nd service. First was new springs, rollers, cables. In both cases the tech showed me the wear on the current equipment. They worked very well in cold weather both times. They were both good workers and friendly.
- Brenda Clark
Product:
Indianapolis, IN
Josh did an outstanding job!
- Lloyd Wright
Shelbyville, IN
Jeff was great at explaining what needed to be replaced. I will recommend Precision Door and Jeff to my neighbors, friends, and family. Thanks.
- David Hemming
Product:
Carmel, IN
Tech came on time and finished fast. Very satisfied.
- Les Barrett
Product:
Carmel, IN
Very impressed with your website, phone rep, communication procedures before visit, and especially the thoroughness of the rep on site. You do an outstanding job. Thanks for your attention to even the little details- makes a difference.
- Brad Linville
Product:
Indianapolis, IN
Tech was very friendly and professional. Did his job in a timely manor and explained why I had the problem. Great company to do business with.
- Amy Emerson
Fishers, IN
I am SOOOOOOOO impressed. Service was quick & timely! Jeff explained absolutely everything about my garage door and performed the repairs I chose in a perfect, professional way. I was happy to have a complete inspection & am completely sure I have a safe, durable situation now. THANKS! Additionally, your prices are unbeatable. I'm a new customer for life!
- Roberta Bowser
Product:
Did a great job and very nice guy. Thanks!
- Tom Briffey