Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 15154 reviews, averaging 4.96 Stars:
Greenwood, IN
Product:
Carmel, IN
We were very pleased with the service & fair price we were given with Precision. Andrew was very knowledgeable, professional, and polite. Even my husband was impressed! We called for a broken spring, and also had our rollers replaced. We would highly recommend Precision & will use them again if needed. My ONLY concern/advise was please call them directly rather than contact online. We had a bit of a hiccup and ended up calling a couple days later & therefore got serviced right away.
- Janis Gonzalez
Carmel, IN
Precision door should be offering training to other small businesses on "How to Get it Right!" I managed to back into my partially opened garage door (Yes, I'll own it!) and called Precision immediately. In less than 25 min. Matt was on the scene to get the door operational and provide options on how to remedy/replace. He was extremely helpful, professional, and courteous. They will be installing a new door and I made a new note to self: "make sure you see the door is completely open before backing out!"
- Merrylue Martin
Martinsville, IN
Over all I'm happy with the install.[detached garage] I did not like the fact it costs $80 for an estimate, you have no way to price shop. I hope POHD is competitive lol ! I will do a lot more research when I replace my house OHD and opener !
- Mike Alverson
Fishers, IN
My garage door spring broke on Sunday. I was able to make contact with the company on Sunday and they scheduled an appointment for Monday morning. Kevin was the technician who arrived at the schedule time. He did an assessment on my garage door and explained the options I had. I did end up buying a new garage door but with no pressure from Kevin. Kevin did replace the spring and make some minimal repairs so I could use the door until my new one was installed. Kevin was A+
- Barbie Braun
Product:
Carmel, IN
Eric came out this morning to replace our spring. Very prompt, very personable and professional. Would recommend Precision Door to anyone. I give 5 stars!
- Dan Bowser
Anderson, IN
They showed up on time and got right to work. Got my opener working again very quickly and can't beat their prices. This company is awesome. Thank you!
- Hyacinth King
Service Provided:
Product:
Service Technician: Andrew S
Pendleton, IN
I was extremely pleased with Andrew. He came to my house to give me an estimate on two openers. He was thorough in his explanation of how one could be installed but would need some additional adjustments with regard to the track not being in place. When he left, I had a complete understanding of my options and prices for same. Thanks, Andrew!
- Leigh Berline
Carmel, IN
I had an issue with my door where there was a large gap on one end when the door was closed. I called early in the afternoon, and a technician was able to come the same day. They replaced the cable on that side, and it was covered under warranty. I purchased the door from them in 1997. They also replaced the seal, and the repair took less than one hour. The technician was very personable and professional. I recommend them to anyone looking for a new door or door service.
- Mike Hopkins
Indianapolis, IN
We had a garage door spring break at our shop. Called them first thing this morning, they were able to set me an appointment window just a few hours away. Showed up on time. Corrected our issue in a timely manner and even gave us a little education on why it happened and improved our setup. Technician was great.
- Scott McIntosh - Auto Haus Mercoe
Fishers, IN
Professional, friendly and great work
- Brett Brenczewski
Indianapolis, IN
Eric did a terrific job. Very through and profession.
- Fred Baldwin
Fishers, IN
Mike was right on time and identified issue very quickly. He inspected door and detailed other potential issues and provided me with future plan of action. Very professional and no pressure.
- Dan Berry
Shelbyville, IN
Mike was great very friendly thank you so much
- Carol Mitchell
Avon, IN
Kevin came out to do a check-up on our double garage door and put in a new bottom gasket. He was very knowledgeable and courteous. We're so glad he pointed out the deficiencies in our 19 year old door. A layman would never have seen what was frayed and ready to break. The potential for a garage door failure was significant. So glad we chose this company.
- Kathy Richardson
Indianapolis, IN
We have had great service the two times we have used Precision Garage Door. Both times we have had the same Tech, Vladimir, so it is nice to have that consistency. Fair pricing and very helpful, we are happy to have this as a vendor we will keep a relationship with for future needs.
- Christine Johnson
Carmel, IN
Our torsion spring broke and needed repaired. Precision sent out Mike to our house the next day. He was very friendly and informative. He gave us a few options on how to make the repairs he was about to make last longer. The door was near 15+ years old and needed some servicing since many parts were starting to look a little rough. He worked quickly to get the job done and was very helpful on instructing us on proper garage door maintenance.
- Ashley Moore/Dane Rigney
Indianapolis, IN
I had read all the reviews online regarding Precision and was very impressed. I was able to get an appointment the next day. We live in an older home which presented a few challenges, but Mike was awesome! He gave us several options which I really appreciated. Our new door and opener have not been installed yet but, I am sure the installation will go as well as the initial service call.
- Vicki Storey
Product:
Greenwood, IN
Kevin Ulery was extremely pleasant and professional! He took the time to educate me on what was happening and what he was doing to fix it, while using language I could follow and understand.
- Lora Manning
Carmel, IN
Efficient & great service! Will use them again.
- Sue Plummer
Greenfield, IN
I really liked the technician Brian, he was very informative and very helpful, I hope you guys send him out on more service calls because he has great customer service skills and he’s also very good at his job!
- James Glass
Product:
Indianapolis, IN
Eric came to my home today to repair a garage door that was extremely loud. He was pleasant and explained a few options to rectify the problem. I chose to have additional work done to make sure I could have safety in the future. I would highly recommend this company !
- Sara Bowman
Indianapolis, IN
Technition was very helpful and answered all my questions. And did a great job. I highly recommend him and this company.
- Steve Bolyard
Product:
Carmel, IN
It’s been so long since we picked them (2008) originally I can’t remember why, but we are so happy we did.
- Melissa Helm
Whiteland, IN
Had my garage door track wheels drums and springs repaired. Your technician Eric took the time to explain to me what was wrong and what needed to be fixed, and how everything worked. He did an excellent job and I am very happy with the results.
- Margo
Indianapolis, IN
The technician Mike was very knowledgeable and professional.
- Sean Morgan
Greenwood, IN
I called Precision on a Tuesday and was able to make an appointment for the next day. Mike, the technician who provided the service, did an excellent job. He explained what the issue was and was able to fix the problem quickly. I have used Precision before and I will continue using Precision for any other garage door issues. It is a great company.
- Kim Seay
Fishers, IN
$80 tune up but no info on what was completed. Was given a quote for future work but never saw on my invoice per my request. Next day get a coupon in the mail for an extensive tuneup explaining what it entails and roller repaits for $99. I was quoted as needing new rollers. Why was i not offered this? Saw several other companies with tune ups for $10-20 less and more explanation. All my invoice stated was service charge and fuel charge. Feel like I was taken advantage of and have called to express my concern but still waiting to talk to the main office.
- Mike Liotta
Hi Mike, I apologize we let you down. Our technicians aren't permitted to offer coupon specials. The reason is coupons cost $$$ to get distributed and the offers are there to entice new customers to use our company. The offset in the loss is having the opportunity to have another long term customer. Hoping the safety inspection has given clarification to what the tech shared with you, and that the refund we sent was satisfactory. Thank you, Joel Belyew
Indianapolis, IN
Kevin was our service man and did a great job. A cable broke but he said that there were other issues of which he took care of. He was not pushy and said he could get the door to work but that other items were worn. He gave us the price and we agreed to get the door in good working order.
- David & Jean Webb
Indianapolis, IN
I appreciated the quick service as well as the updates provided by the team. The on-site repair person was very personable and informative. Ensured my tenant had knowledge of updates and operation of garage door.
- Cheryl Pepper
5 Star Technician was prompt and professional throughout the whole service call. He listened to our concerns and acted accordingly to resolve the issues. Thank you again
- Bill Boyer