Read what people are saying
about Precision Garage Door
Precision Garage Door of Indianapolishas received 253 reviews, averaging 4.05 Stars:
Carmel, IN
Fishers, IN
Nice job
- Nolting, Ryan
Product:
Bargersville, IN
Your Service Technician (Jeremy) is very helpful and answered all of my questions. What you SHOULD do is to make sure your call center employees provide as much information as possible prior to a service call. For example, I needed a new rubber gasket on my garage door. It turns out that a new metal strip had to be installed before the gasket could be attached. Before I knew it my cost was almost $300.00. Homeowners do NOT like surprises.
- Glenda Schultheis
Hi Glenda, Typically we can just replace the seal alone. In your case we did not carry a compatible seal to your door and needed to replace the seal retainer. Thank you for the review and please let me know if we can be of further assistance. Joel E Belyew
Product:
Noblesville, IN
Thanks! Great job!
- Barton,Dustin
Lawrence, IN
He did a good job.
- House, Tiwanna
Product:
Indianapolis, IN
Technician explained the repair work in detail and cost. He did very good job indeed! Compare with other company cost about $100 cheaper also.
- Charles Chae
Noblesville, IN
Very professional and explained all questions we had in detail.
- Justin Fair, TrueNorth
Whiteland, IN
Excellent communication and quality work.
- Gray, Larry
Product:
Indianapolis, IN
Regular service call pricing for outside of normal business hours is great! Prompt arrival with call beforehand that tech was on the way. Everything on truck to make needed repairs and / or replacement. Quick, efficient and correct install. Wish that service charge would be waived if purchasing replacement.
- Sabrina Davis
Product:
Service Technician: Josh B
Carmel, IN
Thanks for your help. Andrew was professional and nice.
- Sarah Galvin
Carmel, IN
He was great and helpful.
- Lu, Zhaohai
Product:
Westfield, IN
Troy did an excellent job installing the new door. He was very prompt and professional. I would have given 5 Stars but due to the mix up with scheduling, I'm giving 4.
- Natalie Sapper
Product:
Indianapolis, IN
Andrew came out and tried to repair my garage door that my wife backed into. He worked hard but alas it was a lost cause. I will be getting a new door from Precision and will give another report then.
- Thomas Branson
Indianapolis, IN
I have used Precision in the past which gave me piece of mind to use them again.
- Mark Cline
Indianapolis, IN
technician did a great job.
- Ben Boukai
Product:
Indianapolis, IN
Very thorough and helpful about the services that needed to be done. Excellent service. Nice guys.
- Nicole Richey
Product:
Fishers, IN
Precision scheduled same-day service. Weather was horrible (snow, again) but Eric still arrived within the scheduled time and performed the repair very quickly. He was very thorough in explaining the problem with the opener and the suggested repairs. Eric and the Precision team were very professional.
- John Cinnamon
Indianapolis, IN
Eric was prompt, explained the work and performed it in a timely manner: garage door overhaul. Initial problem was broken springs, he found and repaired other issues. It took about an hour. The only negative is the cost.
- Bob Burris
Indianapolis, IN
I called three companies for garage door repair at an investment property. I needed 2 springs & cables. Precision had the best price and was helpful in explaining repairs needed per my description. I received a call on the day of service confirming 2 hr window, then another when tech was on his way. I met "Jeff" at the property and appreciated how very friendly he was. He didn't mind my observing his work, which included the repairs requested and an inspection of the track and the garage door opener. He corrected a wire placement and adjusted the force settings on the opener, and straightened the track. He explained what was being done, and why. Overall, a good experience. *Couple notes: the phone quote didn't explain difference in spring quality nor difference in cost ('good' - what I was quoted, & 'better'- what I had). It was a surprising difference! (I think its rude to put the customer on the spot. I should have been given those options up front! I might not have gotten the best price? Good to ask about good, better, best whenever asking for quotes!!) Additionally, I replaced the old, rusted metal rollers with nylon. Maybe not necessary, but you can't even hear the door! Though quote was off, I feel good about the work performed.
- Gerri Hoffman
Product:
Carmel, IN
- Nick Schrader
Product:
Lebanon, IN
The technician Josh was very polite and speedy. He was professional and made sure we knew all our options. He showed up on time and wasn't here for very long.
- Syreena Schooler
Indianapolis, IN
Mike was very kind and professional. He arrived on time and communicated with me prior to arrival. It was a joy working with him. Thanks.
- Brandon & Anna Shirley
Indianapolis, IN
- Stephanie Edwards
Product:
Indianapolis, IN
The technician was fantastic. He explained the problem, showed what my door parts should look like, what the problem was doing, and explained what could likely happen if I did nothing. He was not pushy, explained the facts and let me decide. I only gave 4 stars because the pricing seems high but the technician and his work is 5 stars. Oh also, his personal appearance and behavior were both professional, felt very safe letting him into my home.
- Kay Taylor
Carmel, IN
- CARL CORVIN
Noblesville, IN
Technician was very knowledgeable and helpful- even wrote down instructions for me on how to re-set/re-program keypad in future.
- doug conrad
Carmel, IN
Andrew was very professional and helpful. I would recommend him and your company.
- Kyle Eggert
Carmel, IN
The technician left debris on the garage floor which I had to clean up. I was not happy about that. It appears that the garage door is now working much better than it was prior to being serviced.
- Paul Bostrom
Indianapolis, IN
Your tech gave me a courteous call before arriving, was on time, and introduced himself! He was very pleasant but not "gushy", explained work that was required and made suggestions for future services. I found Precision by accident and will call them again.
- Shirley Smith
Product:
Fishers, IN
Need a detail bill of what items cost and amount instead of one big amount. The instalers were very nice but I don't remeber their names.
- Omer Vogelgesang
An itemized copy of your invoice was emailed to you at completion of the job. If you did not receive one, we can always mail a hard copy to you.
Product:
Service Technician: Josh B
Eric was Awesome. Answered my questions and explained how the opener works. and finished on time.
- Gillum, Becky