Read what people are saying
about Precision Garage Door in:
Hendricks County, IN
Precision Garage Door of Indianapolishas received 1110 reviews, averaging 4.97 Stars:
Plainfield, IN
Plainfield, IN
Technician was polite, professional and thorough. He was extremely helpful. Very pleased with service.
- Raymond Fredrick
Brownsburg, IN
This is the third time i have used Precision for garage door problems. Once at a previous location and twice at my current location. I have been very satisfied with the service, customer interaction and the helpfulness of the technician(s) each of the three service calls. The technician arrived on time, required a little less time than he estimated and seemed to be straight forward in what repairs were needed immediately and those that could wait as well as the potential repercussions of waiting for short-term and long term. i did spend more than I had hoped, but there were more problems than I had anticipated. The price(s) were worth the equipment and labor. If needed, I will use them again and would wholeheartedly recommend them to anyone.
- Ronnie Wilson
Avon, IN
Frank was friendly, efficient, and did a great job!
- Alyssa H
Product:
Plainfield, IN
Customer service was excellent and got the job done quickly.
- Rene Scott
Brownsburg, IN
excellent service. Technician was very friendly and honest.
- Gerald Avery
Brownsburg, IN
Kevin came out on July 4 for an emergency repair on our garage door that would not close. He was very personable, and knowledgeable. He was absolutely great!
- RShafer
Avon, IN
The representative was on time polite and very professional would definitely recommend
- Anthony Steele
Plainfield, IN
The technician was extremely kind and polite. Showed great knowledge about garage doors.
- Terri
Brownsburg, IN
Kevin is a very nice guy and made quick work of my problem. He made sure I understood my options and has a great attitude. Very satisfied and will call again when needed.
- Patrick Wethington
Avon, IN
I actually called to have a tuneup and new rollers for a special price. Eric explained to me I had some issues. He did a wonderful job doing the repair and explained in detail to me everything he did.
- Ann Hodson
Brownsburg, IN
My repair technician was very friendly and knowledgable. He laid out different options of the different tiers of products and provided quotes for additional services that may be of concern eventually without being pushy at all to accomplish them now. I am impressed and will definitely be using this company for any concerns in the future.
- Jake C
Plainfield, IN
Experience couldn’t have been better. Mike took the time to diagnose what was wrong with old unit, then outlined in writing what our expenses would be to either repair it or replace it with a ‘good,’ better’ or ‘best’ unit. Very professional. Within two hours of his arrival, we had a brand new opener and couldn’t be happier.
- Kathleen Ellis
Avon, IN
Had a garage opener and hardware replaced on my home and rental house. Technician was awesome. Was very happy with how everything turned out. Will definitely use again in the future when needed.
- Katie Roberts
Product:
Service Technician: Vladimir E
Brownsburg, IN
Needed a part replaced on my garage door. Precision came out the next morning and did an inspection of the door. Found springs to be worn, as well as cable drums. Showed me the worn parts, no high pressured sales. I checked prices with other providers and Precision was in line price-wise. Work was done efficiently and professionally. I'd use them again.
- Karen
Product:
Avon, IN
Being the only garage door service company who answers the phone on a Sunday, I was immediately impressed with Precision. The resulting service call and professional serviceman left me equally impressed. I highly recommend Precision For your garage door needs.
- Dave Jackson
Brownsburg, IN
Kevin was my GD tech today...he gave me options that were well explained and reasonable. I expected the numbers to be much higher so I was pleased with pricing options. Today I selected the least $$ just to get the absolute necessary fixes in but will be calling in a few months to "finish the job". I got a few bills to pay off before getting in deeper :-) Thanks for the straightforward options and service delivery!!! Tara Roth
- Glen & Tara Roth
Danville, IN
outstanding service today from Kevin. Very informative and good service. in todays environment of poor customer service this was just the opposite and I would recommend Precision.
- Roger Blankenship
Plainfield, IN
Mike F did a fantastic job. Very friendly and courteous. Same Day service. Went over all that was needing attention and gave me three different options to choose from. (door is 30 years old) Once diagnosed repair was done in less than an hour. He even blew all the leaves out of my garage when done!
- Kathy Turley
Plainfield, IN
Everything was explained and was given an Est. for repair before work was preformed . Door has not worked this good in years . Tech was very knowledgeable and friendly and worked quickly to repair .
- Clark Pitts
Brownsburg, IN
Tyler was just great he really new what he was doing---I would give (6) stars if I could Jim Joachim
- James Joachim
Product:
Avon, IN
Joel, was professional, and knew his stuff. We are very happy with his service and would recommend both Joel and Precision again without hesitation.
- Lynn Clinton
Product:
Avon, IN
Kevin conducted warranty work for a broken spring. The lifetime warranty we received 10 years ago was honored without hesitation! Kevin called ahead and arrived at the beginning of the 2 hour window we were given. As he conducted his work Kevin explained exactly what he was doing and why he was doing it. Upon completion Kevin made sure he had not dropped anything and made sure the area was clean. Our garage door is back in operation and working perfectly. I would highly recommend Precision and Kevin especially. Kevin was very friendly and informative and a true professional in every way. My rating for Precision and Kevin is 6 Stars as they totally exceeded expectations!!!!! I will always call Precision for any garage door work!!!
- stu miller
Brownsburg, IN
Everything went great Tyler showed me exactly what was wrong and it was very clear that those parts needed to be replaced. Tyler gave me three options to do repairs. I chose the 660.00 option. I assumed in that quote that would be the sub total plus the gas charge of 15.00. Which would be 675.00. We agreed on the free service charge with the coupon I gave him and the new sub total should be 610.00 plus tax. I spoke with someone who handles the bills, she tried to explain the bill to me but I still couldn’t get past the simple math. The bills are confusing. A simpler way of doing it would be better. If the quote I was given didn’t include the trip fee it should have been explained to me. All was resolved. I would still refer your company to friends and family.
- John Ouellette
Product:
Avon, IN
Technician was efficient. Explained problem and options well and preformed service as agreed. Will definately recommend your company.
- Seymour Suber
Product:
Plainfield, IN
5 Star The tech was on time and very personable. Explained everything he was going to do and completed the job in a timely fashion. Would definitely recommend the company.
- Jeff Birchler
Product:
Avon, IN
This was a great experience from start to finish. I called in the morning and the operator told me he would send out Kevin between 12 and 3. Sure enough, at 12:30 Kevin called and arrived shortly thereafter. I could not have asked for a more knowledgeable, helpful or courteous technician. He inspected the door and the motor and confirmed my opinion that it needed to be replaced. He also showed me wear on my door mechanics that could potentially be a problem. We discussed a number of options and once I had decided what I wanted, he went right to work. When he finished, he not only went over the work and made sure I understood each part that was replaced and how it functioned, but he even swept the garage clean of the leaves that had blown in! I was very happy with his professionalism and his obvious attention to detail.
- Nancy Singer
Avon, IN
Precision was referred to us by our neighbor. We had the garage door opener and springs replaced. The technician was very informative, did not try to sell me options I did not need but he did point out areas of concern. I am very satisfied with the work done, and how quickly it was done. I am going to recommend Precision to all my friends and family.
- Aida Gjonbalaj
Avon, IN
Kevin came out to do a check-up on our double garage door and put in a new bottom gasket. He was very knowledgeable and courteous. We're so glad he pointed out the deficiencies in our 19 year old door. A layman would never have seen what was frayed and ready to break. The potential for a garage door failure was significant. So glad we chose this company.
- Kathy Richardson
Plainfield, IN
Kevin was very courteous, thorough, and explained everything he was doing to repair the problem I was having with my remotes and keypad.
- Susan Exline
I had never used Precision before yesterday. I didn't know anything about the company before I placed my call to have someone come and look at my garage door opener. I was given a window of between 4 and 7 PM. Eric, the technician called shortly after 4 and was there within 15 minutes. He assessed the situation, gave me a quote for the work to be done. Eric was polite, engaging and extremely thorough and knowledgable about the work to be done. When he was done, he met my sister and then looked over her door and made the necessary repairs to her door to make it safe and functional. Thank you, Precision for having a stand-up technician like Eric! Regards, Lori and Alicia
- Lori Shufflebarger