Read what people are saying
about Precision Garage Door in:
Indianapolis | Marion County, IN
Precision Garage Door of Indianapolishas received 5385 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Hi Five/Stars to Precision Door. Service was great, serviceman Patrick was great. Thanks, keep up the outstanding service.
- J Powell
Indianapolis, IN
We appreciate how Precision was able to come out same day, diagnose our issue, and help us choose/install a new garage door opener. Matt J was very helpful and we appreciate his completed work!
- Roland P
Indianapolis, IN
The tech was excellent. Service was prompt and ontime. Technician stayed past 6 PM to finish the job.
- Eric Patterson
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Service Technician: Tony D
Indianapolis, IN
Teddy showed up on time in a professional looking van and looked professional himself. Upon analysis of the issues with the opener he carefully explained how the those opener problems were actually caused by issues with the door itself. His explanation was clear and made mechanical sense to me. Because he was so knowledgeable and was able to communicate to me in a way I understood his reasoning I spent a LOT more money on the repair than I had planned or hoped. But now he has the door working better than it ever has and I am confident it will work properly for a long time in the future. I'm not sorry about spending money wisely.
- Andrew Sharp
Indianapolis, IN
Resolved all concerns we discussed. Tuned (3) 16X7 residential steel doors. Replaced springs, rollers cables, drums and other parts. All doors operate as they should. Quality work was performed. Satisfied with the result.
- Brian Verbarg
Indianapolis, IN
Isaac did a great job determining the issue with our garage door. He explained the issues, the solution and cost. His repair not only solved the current issues but gave it several more years of service for a fair price. Call these guys any time. I called late in the day and got an appointment for the first time the next day.
- Ellis Lindsey
Indianapolis, IN
We used precision to replace our garage door and it was a very professional and quick replacement. So when we needed someone for my daughter’s house We immediately thought of Precision. They told us our options and then quickly addressed the problem to our satisfaction. We received a new opener, springs, drums, etc. Everything works perfectly now. We will always call Precision for our garage needs.
- Linda Calhoun
Indianapolis, IN
I had service performed by another company about 6 months ago and recently had an issue with my door not operating properly. Unfortunately I was not able to reach that company to correct the issue, so I contacted Precission. The online scheduling was easy and convenient. I received reminder texts and a call from the tech before arriving. My technician was Austin. I can not say enough to express my appreciation for him. Austin represented himself and Precission with integrity, respect and honesty. Austin throughly inspected my garage door and gave me my options for repair, with a no pressure feel. The price was reasonable, and my door is working great! Based on my experience, I would reccomend Precission.
- John Copeland
Indianapolis, IN
Excellent service, prompt, knowledgeable
- Amber Berry
Indianapolis, IN
Isaac arrived promptly as scheduled. He was ready to get started and find out what the problem was. He was very knowledgeable and respectful. If needed, I will definitely use your services again.
- Terri E Alums
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Service Technician: Isaac W
Indianapolis, IN
There may be cheaper garage service companies in town, but we've been so happy with Precision that we've never even wanted to look elsewhere. About 10 years ago, one of the springs on our garage door broke on a Saturday night. We needed to get our cars out for work on Monday and Precision was the only company that was available to come out on that Sunday. They were fast, efficient, and polite. So when our garage door stopped opening this past weekend, we didn't even hesitate to call Precision first. We called and spoke to a real person, not an automated service. They had us in their system from the last time and were able to setup a same-day appointment window (3 hours). The technician, Zeke, called ahead of time and showed up when expected. He was friendly, polite, and absolutely knows his stuff. After examining everything, he went over the everything with us to explain what was wrong and definitely needed repair, but also he went over the rest of the system and door itself to talk about what was still functioning and good and what was deteriorating and would need repair in the future. He asked what we wanted estimates for and, only a few minutes later, presented us with estimates showing low-, mid-, and high-cost options. He went over the pros and cons of each level of options and we selected what we wanted. Having reviewed general prices online, though Precision was in the higher price range, they were still fairly comparable to many of the other competitors. Zeke had everything in his truck and got right to work. We chose to replace the broken door opener with an upgraded one as well as replace a bunch of fixtures that were pretty worn out. It only took him about 3 hours to complete the work. When all was done, he walked us through the new system, helped us setup the remote app, and made sure we knew everything we needed. Zeke was the best! He was patient when we were asking what were probably dumb questions, and told us that there are no dumb questions (he was so nice about it!), and he was happy to repeat things when we thought we missed something. Zeke really was one of the best service people we've ever worked with and he went well above and beyond what was expected. We will not hesitate to use Precision in the future - though, thanks to Zeke, we shouldn't have to!
- V. Elzey
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Service Technician: Zeke D
Indianapolis, IN
Excellent service
- Margaret Graves
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Service Technician: Royal F
Camby, IN
Saw the advertisement on TV and wanted a honest professional estimate. Austin did a great job. He got the job done how I wanted it. He did make some suggestions, but was not pressuring.
- Ron Nitowski
Indianapolis, IN
Joey did excellent job of assessing prob and gave us correcting options
- Jo Thieme
Indianapolis, IN
Zeke - serviceman Tremendously helpful and patient with all my questions. Great ambassador for your company. I would like to work with Zeke for my future needs. Crystal- receptionist- excellent first impression upon answering my phone call. Pleasant presentation, immediate scheduling for my needs. These two employees give the impression of a five star, first rate, first class company. Congratulations.
- Jim McLinn
Indianapolis, IN
Isaac W was the technician who came to my house to assess the issue with my garage door. He was very pleasant & professional & courteous. After figuring out the problem, he made a recommendation on how to solve and got straight to work replacing both garage door motors. He was great & I would request him specifically again and recommend Precision. The same day appointment options are a life saver for busy working moms! Great job to Isaac!
- Liz Manasek
Indianapolis, IN
Matt was great. He diagnosed the problem and came up with a solution. Will call Percision again if need more service.
- Ron Hunter
Indianapolis, IN
I picked them randomly off the internet AND was very surprised by how quickly they responded. The technician Brandon R was extremely helpful & polite; he took care of the problem in record time. Although, it was more than I could really afford it (lol, on a very fixed income) it was reasonable. I would definitely recommend and will use them myself in the future.
- Charlotte Willoughby
Indianapolis, IN
I wish I could give 6 stars! Brandon R. was extremely knowledgeable and informative. I called at 2pm and he was there fixing our garage issues within an hour. He really turned a stressful situation into a great situation.
- Patrick Knight
Indianapolis, IN
Picked company on-line. My guy was fabulous. Quick service on new garage door opener and spring system. Explained how all parts work.
- Kelsey Dickerson
Indianapolis, IN
Justin C was prompt, friendly and very efficient in getting our situation resolved in a timely manner. He laid out what other issues he was seeing on our older garage door and let us know the possible consequences of leaving those unaddressed. We will definitely keep all of that in mind and take care of it when the budget allows. We appreciate Precision because they are very reliable and we can always count on excellent service no matter who shows up. Thanks!
- Anna Long
Indianapolis, IN
Josh installed a new garage door opener for me today. He did a fantastic job and went thru everything with me to show me how it worked and how to use the app. I really appreciated it. Thanks
- Kathy Greening
Indianapolis, IN
My remote and keypad had quit working. Pat came this morning and quickly found the problem (fried main circuit board). He explained the options, replace the board which he had stocked on the truck or install a whole new opener. I chose to just replace the board and now it works great again. He even programmed the extra buttons on my remote to work in case the button I use gets worn out. My system is 22 years old. I really appreciate how well he explained my options and the costs. I've used Precision since I bought my house in 2007 and each time I've been happy with the results. I'm never "oversold" on anything and the work performed is great.
- Brian Farley
Camby, IN
Best service ever and very nice tech experience and explained everything to me and politeness out of young man
- Johnny Graham
Indianapolis, IN
Response time was excellent and service was wonderful. Patrick was very diligent and detailed and his work was exemplary. He kept me updated and was transparent about all the work done. Springs were broken and needed to be replaced along with rollers. The garage door now works better than it did when brand new.
- Gary Myers
Indianapolis, IN
Excellent service and the tech was very knowledgeable, as well as, a very nice person! Would recommend this company to everyone.
- Elizabeth Zivitz
Indianapolis, IN
I searched around at a few other companies and thought I could trust this company after reading some of the reviews. The Service tech was great and knew what he was doing, Thanks
- Dennis Weekly
Indianapolis, IN
Michael, our technician, was prompt, very polite, informative and not a high pressure salesman as so many technicians are required to be with man companies. He let us know what areas of our door will need some attention in the near future. He lubricated the door parts quickly and went on his way.
- Bernie Kavanagh
Indianapolis, IN
This was my first experience with Precision. I received a coupon flyer in the mail and thought I would give them a try due to their BBB rating and their quick response. I was extremely pleased with the technician, Elliott, who solved my dilemma with the garage door opener. He was very professional, knowledgeable and answered all my questions. Precision will be my choice for all my future garage door needs.
- Martin McAfee
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Service Technician: Elliot S
I’m giving Joey 5 stars even though he was a few hours late due to another job. However, I think he sincerely apologized. After he completed he completed his inspection of my job he did thoroughly explained what was going on with my garage door and what needed to be done to fix the problem. After I agreed to the best path for me regarding the garage door, he did what I feel like is a good job and eliminated any worries that I had of the door breaking on top of my car or me even worse. I’m completely satisfied with the job that he did and I would recommend him to anyone else.
- Kim Davis