Read what people are saying
about Precision Garage Door in:
Carmel, IN
Precision Garage Door of Indianapolishas received 1263 reviews, averaging 4.96 Stars:
Carmel, IN
Carmel, IN
Ben was extremely timely, knowledgeable and efficient. We have had nothing but a positive experience with Precision and greatly appreciate their service. Greatly appreciate Ben’s military service as well - top notch man and employee.
- Julia C.
Carmel, IN
Matt was great explaining the door types and answering our questions .
- Sharon Mansberger
Product:
Carmel, IN
Nick was extremely professional. Very courteous and clean. The door works great!
- Bob Schenkel
Carmel, IN
Ryan arrived on time and was very professional. He found another issue besides a broken spring. He fixed the other issue and the broken spring and the garage door works smoothly. I was impressed with his work and was thankful that the service could be done the same morning that I called.
- David Sheafer
Carmel, IN
Great service, quick, knowledgeable and courteous.
- Scott Breakey
Product:
Carmel, IN
Drew was our technician. He came right on time, was responsible and fast working. He not just fixed our door, but also gave an advice that can save us money. Awesome service. The company has real professionals. We will continue to use Precision Garage Door for the service.
- Alex Berezhnev
Carmel, IN
Precision Door Service was used previously for service and we will continue to use them. Service Technician, Kevin Ulery, is top-notch!
- Rob Rhoads
Carmel, IN
Ryan was great - friendly, prompt, clean appearance and informative. He helped me understand the key components of the garage door opener so I could make a better decision and then applied the best coupon to save me money. I will recommend your company and Ryan, great customer service. I was probably his last call of the day and yet he didn’t rush me at all and made certain I understood how the new opener functioned before leaving. Thank you!
- Linda Chinsky
Product:
Carmel, IN
Techs came out on time with a prior call on their way. They were professional polite and completed job in good time.
- C Ruggiero
Carmel, IN
Professional, kind, on time and informative technician! Thank you!
- Mike Myers
Carmel, IN
My springs broke and I couldn't get out of my garage. I contacted Precision because you have fantastic SEO and came up first and had good ratings. Drew, the tech, was amazing. He was courteous, professional, knowledgeable, and personable. I wasn't thrilled about having to spend money but wow it was worth it. It's like I have a brand new door now but even better than new. Thank you!!
- Theresa Hardy
Carmel, IN
Quality workmanship. Serviceman Mike F. Is the best. Thanks for all you guys do to be professionals.
- Robert Berg
Carmel, IN
I had a new spring installed same day. Mike F. was great...he walked me through all of the issues and the options for repair. Overall, really happy with the timeliness and work put into the repair. I would highly recommend Precision!
- Keith Knack
Carmel, IN
installer was very knowledgeable ,professional and customer friendly...good job
- John Borgo
Product:
Service Technician: Brandon R
Carmel, IN
Spring to our garage door broke. Precision scheduled a trip only hours after I called, and the repair was quick and reasonably priced. Would highly recommend, and will use again.
- Joe Davis
Carmel, IN
Very prompt service. Our service tech Ryan, was very detailed and friendly. I would recommend this company.
- J Allen
Carmel, IN
We were able to get service the very next morning after our garage door opener broke, our technician was quick and clean and very professional! We are so happy with the full repair to our garage door system and felt like the service was absolutely outstanding!
- Sarah Beaver
Carmel, IN
On time and very professional. Reasonable & excellent work!
- Don Scholer
Carmel, IN
The service Tech we had - Ryan, was incredible. I called for one door and all three of my doors are now much better for his skills! Our doors are fixed and we'll be looking at Precision for any needed replacements... mostly due to our experience with Ryan. You're lucky to have him
- Mike Ryan
Product:
Carmel, IN
Our garage door opener stopped working via our remotes and the keypad. After trying to reprogram each device failed, I anticipated that our opener was on its last legs, especially considering the opener was about fifteen years old. I contacted Precision based on the many positive reviews both on the company website and on Google. I scheduled an appointment online (after business hours) and was contacted the following morning to confirm the appointment. Brandon R. was the technician who arrived, and our house must have been his first stop as he arrived around 8:15 AM which was right at the beginning of the scheduled appointment window. It was nice that Precision was able to send a technician out early on in the window as too often companies give four hours, and technicians don't arrive until the final fifteen minutes. This was the first clue as to the service we would be given. After talking with Brandon for a few minutes about the issues we were experiencing, he came to the conclusion that the logic board was most likely the culprit (which I was glad to hear, as that was my belief as well). Brandon provided me many different options for repairing or replacing the opener. He also pointed out some of the issues that likely led to the previous opener's eventual demise. Without pushing any kind of repair or trying to sell me on any specific product, he presented me with information to allow me to decide how to move forward, which I greatly appreciated. Too often technicians try to push some product that might not be necessary, and I did not feel that from Brandon. This was another clue as to why Precision has received such great reviews in the past. Besides the clear issues with the opener, Brandon presented issues regarding the springs and issues with the rollers. When inspecting the bearings, Brandon indicated that there may be issues, but it wasn't necessarily obvious that they needed to be replaced. Based on the quote Brandon provided me, I gave him the go ahead to replace the opener, the springs, and the rollers, as well as providing a second remote and an outdoor keypad. While completing the install, Brandon determined that the bearings in fact needed to be replaced, but he contacted his supervisor and was able to include them in the price he already quoted. This was yet another indication that Precision was the way to go with our repair. Throughout the entire process, Brandon was exceptionally professional and friendly. He wanted to make sure we had a garage door that worked exactly how we needed it. My wife and I recently had twins, and Brandon stated that the garage door should be the last of our concerns with newborns, especially since one of our babies is still at Riley. His professionalism and friendly demeanor were more than I could have hoped for from Precision, and I would highly recommend Precision for any garage door repairs in the future. I know if we encounter any issues, we will definitely contact Precision. It's because of Brandon that Precision has a new customer for life! Well done!
- Lisa Bush
Product:
Service Technician: Brandon R
Carmel, IN
Great fast service
- Nick Oreshan
Carmel, IN
I have used Precision Door Services numerous times and they have always done a professional job.
- Vince Truax
Carmel, IN
Called when on the way and did great install Second time I have used precision door. Both times great service
- Ron Schmitt
Product:
Service Technician: Brandon R
Carmel, IN
Exceptional service. Professional and personable.
- Paula Lurvey
Carmel, IN
Brandon did a thorough repair job, ensuring us the best value for our money. He checked in with me multiple times throughout the repair process and kept me fully updated regarding repairs, pricing and his progress. I would highly recommend Brandon!
- Kevin Johnson
Carmel, IN
We have a 3-year old home that was a builder's spec house. Accordingly, not a lot of higher-end fixtures were present when we bought the house. The original, chain-drive opener for our double garage door (the door was of high quality and very heavy) was under-powered. The opener would strain and the door would often bind, the rollers in the tracks screeching metal-on-metal. The noise was so loud our neighbors could hear it inside their home. I called Precision for advice and the two technicians spent considerable time explaining the issues. I asked that they provide 3 options and they did, further explaining the costs and benefits of each. I chose to upgrade to a more-powerful, belt-drive unit. The technicians upgraded the rollers, reinforced the door connection to the lift, and made sure the door was square and plumb. I entered the garage from the house the moment they were opening the newly-repaired door with the new belt-drive opener. I was amazed at how incredibly quiet the new system was. The Precision professionals gave me viable options, went beyond my expectations, and will get my business every time. Thank you!
- Gregory Finch
Carmel, IN
Matt was great, knowledgeable and had many good suggestions. Now evaluatiing information provided.
- Barbara Kennedy
Product:
Carmel, IN
My service technician was Kevin U and he was accompanied by Pascal. They both were very professional, honest, very knowledgeable, kind, caring and hard working. My house was built in 2002. I asked Kevin to please assess what needs to be repaired and or replaced. He provided me with three quotes to replace the unit and necessary parts and made it perfectly clear that it was my choice. He never once pushed me in anyway, and when I asked him questions he was very honest with me. I replaced the grange door opener, springs, keypad and all other necessary parts to the system excluding the track and the door. I can’t speak highly enough about Kevin U and Pascal. I have owned my own business, I am in the new home building business and work with many vendors every day and I could have used on of them. Customer service is extremely important to me and these two young men are phenomenal! They couldn’t do enough for me. They’re uniforms were professional and clean, they wore their masks, they worked hard and cleaned everything up including the leaves in my driveway. Lol These two are truly an asset to Precision and their manager should be extremely proud of them. This was my first experience with Precision. I chose you because I liked the professional and informative website including showing your technicians bio’s I would hands down hire these two gentleman in a heartbeat. Keep doing what you’re doing to hire and run a great company that clearly understands that “ if you don’t treat your customers the right way, you won’t have a business for very long! Phenomenal job Kevin U and Pascal!! Keep up the good work!!
- Marybeth Loomis
Carmel, IN
James Vanderbur was professional and answered all all questions!
- Marty Meyer
Josh was on time, courteous and it only took him a minute to install my garage door keypad. I had a few questions about the garage door movement and Josh took time to help me understand why and gave me options to make it better. I’m going to schedule another service call and I hope Josh is who does the install. I really appreciate the personal service. I was given a 2 hour timeframe which is almost unheard of these days. And an interesting additional text from the company to share a little bio of Josh.
- Debbie Staples