Read what people are saying
about Precision Garage Door in:
Hamilton County, IN
Precision Garage Door of Indianapolishas received 4423 reviews, averaging 4.96 Stars:
Carmel, IN
Product:
Service Technician: Andrew S
Noblesville, IN
Nick was amazing. He arrived promptly in the timeframe given. He was very informative, giving me several different options. He was very thorough and cleaning up after himself. I would highly recommend!
- Jordan Phillips
Noblesville, IN
Recently bought a new house and Overhead Doors had recently replaced the original garage door. Hence we called you. Tyler did an excellent service call. Very friendly and professional. Would not hesitate to call again.
- Don Fryling
Product:
Fishers, IN
Speedy service and knowledgeable techs. I have used Precision before and will again as the need arises. Thanks!
- Stephen Gass
Westfield, IN
Ben, the service tech was great, he earned the one star. There is a disconnect between the call center and the service folks. I informed the phone rep, Alex, of exactly what I needed: 240 lbs extension spring replacement. She quoted a price for that size spring, stating the service fee would be waived if we bought from them. Upon arrival, the sales pitch began for a fully upgraded door. I explained I just wanted to fix the immediate problem. The tech ended up on the phone and said the boss doesn't like to fix extension springs of that weight. When finally cornered, a price for the springs, which he didn't have on the truck, was nearly 4x the stated price. Nice guy, but I didn't call so I could meet a nice guy. Paid $80 "service" fee for a sales pitch. Why does the website say they work on both torsion and extension springs if the refuse to? Why is the extension spring on the cover page show a heavy weight style if they don't service them? Very disappointed.
- John May
Hi John, I'm very sorry we let you down. We didn't communicate properly, part of the reason is our customer service aren't used to hearing the term "Extension Spring", while you stated everything accurately on the call, they are used to customers reffering to Springs in many different terms. Here in central IN Extension are extremely rare. We only come across one once in every approximately 1000 service calls. That is the reason we don't keep them in the truck. While I have no issue repairing them at the customers request, and we do keep them in stock at the warehouse, we do advise against it in most circumstances especially on a door as heavy as yours. They simply are an inferior design on top of not nearly being as safe as torsion counterbalance systems. I hope the refund of the service fee was satisfactory, I apologize for the wasted time of the experince. We will learn from this error. Thank you, Joel Belyew
Fishers, IN
Mike was on time and pleasant. He quickly deduced the problem and fixed my garage door. I also mentioned that my remotes are not working well and he suggested some new ones that he setup to work with my garage doors. My wife and I love the new remotes! Thank you Mike for the excellent work and great suggestions.
- Sam Simpson
Carmel, IN
Technician (Nick) called and arrived within appointment window. Explained multiple issues with door and various options to repair - necessary to recommended. Completed requested work timely and effectively. Pricing was somewhat higher than expected (several years since I had garage door repairs done) but fair given timing and need for quick repairs.
- Gary T
Noblesville, IN
Our technician introduced himself and explained things throughly. I appreciated the quick turn around time from calling to having the problem taken care of.
- Kristen Hall
Carmel, IN
Kevin was awesome! He took the extra time to explain the issues I was having with the garage door. He then proceeded to give me a number of options that would best fit my budget and needs. He was very knowledgeable with questions I had and provided honest answers. He went ABOVE AND BEYOND what I expected. He made sure we were able to get the garbage can out of the garage in time for pick up! If anyone in our neighborhood has a garage door issue or needs repair, Precision will be my suggestion for quality and honest service that goes above and beyond. ASK FOR KEVIN!
- Staci Treasure
Product:
Service Technician: Kevin U
Fishers, IN
Precision send a technician to our home within hours of our call. Our service technician (Nick Z.) was outstanding! He was polite, friendly, professional yet personable, and very knowledgeable! He replaced our broken springs serviced other existing parts of our door. it works great now and operates more quietly than before. And he reprogrammed our remotes which now work better! Nick also made sure I got the (Veterans) because of my prior military service. I definitely recommend Precision : )
- Richard North
Fishers, IN
Very impressed with our technician. He was honest and up front. Will definitely recommend to friends and family.
- Matt Haniford
Carmel, IN
James was great! He was knowledgeable, friendly, and quickly got the job done! We love our new garage door opener!
- Jessica Braun
Product:
Fishers, IN
Mike replaced my garage door opener with a wifi model (belt drive), replaced by old plastic rollers with ball-bearing Teflon rollers, put new keypads in place and made all the right adjustments. He made sure to review everything with me and stayed until I had all my questions answered. Also, I received same day service which is important when your old garage door is mysterious opening and closing for no reason. I'm thrilled with the product, the professional installation, and the company. Thanks for taking care of me.
- Jeff Matas
Product:
Service Technician: Mike F
Fishers, IN
Nick was great. Would ask for him if I had to have my garage door repaired/serviced again.
- Kay Cook
Westfield, IN
very prompt and speedy repair explained all my options would recommen
- Steven Stamps
Fishers, IN
Amazing service! Quick and easy too!
- Alissa B
Fishers, IN
Tyler was great! Called, was right on time and very courteous and knowledgeable.
- Lisa Hansman
Product:
Fishers, IN
The technician (Andrew) got here the day after I called and was extremely professional in explaining what he was doing and what needed to be done. He took care of all of our issues with a 22 year old opener. I couldn't be happier with their response and results.
- Tom Willson
Fishers, IN
Today we had Tim out to give us an estimate for new doors and he was very knowledgeable and helpful! We feel very comfortable with the services offered and look forward to working with the company!
- Breanne Rose
Westfield, IN
Precision door was recommended by a neighbor. I have been very pleased with their work and friendlyness of their technicians.
- David Graff
Noblesville, IN
The repairman was on time, courteous and knowledgeable. He explained what was damaged and what needed repaired. I would recommend Precision to anyone.
- John Masterson
Fishers, IN
When in a time of need with an emergency work order, Precision was able to schedule same day appointment to have it fixed. They even gave an ETA of between 4 & 6 and they were done by 4:30! This is a great company and we can't wait to do more business with you!
- Megan Godfrey
Fishers, IN
Kevin came right out, called prior to arrival, was professional, courteous and timely. He didn't over sell and presented the options fairly. Second time for us using Precision and would do it again.
- Fred
Noblesville, IN
Mike was very professional and on time. He replaced the torsion springs on my door and identified some excessive wear on the bearings for the door. He thoroughly explained everything to me to make sure I understood and quickly and easily replaced what was needed getting everything back up and running. Very happy with Precision and Mike and would not hesitate to reach out again and recommend them.
- Matt Drummond
Fishers, IN
Ben was very knowledgable and did excellent work. He took time to explain things in a very detailed manner rather than just show up and do the work that needed done, Ben took the time to break down items that need attention that weren't part of the order, that I should be aware of. Very professional and you should be proud to have him as an employee.
- Chad Kruse
Carmel, IN
Nick was prompt and listened to my comments before beginning. He explained each step in his assessment of the problem and then quickly made the necessary repairs. We are very glad we chose Precision. Thanks.
- John Rihm
Noblesville, IN
We are very impressed with the quality of the product and professional service. The install professionals were prompt, efficient and clearly had a desire to satisfy their customer. A five-star recommendation.
- Bruce Moss
Product:
Carmel, IN
Mike Felton did an amazing job. Solved the original problem of a jammed door in the up position, within 5 minutes. After re-programming all of our cars and manual remotes, Mike did a quick check and discovered frayed cables, which he replaced very quickly. Excellent service. Discovered your company by Google. Also like your website and web-based transactions and follow-up.
- Ken Prince
Fishers, IN
Came out the same day and quickly repaired our garage door. Great job!
- Robin Nix
Fishers, IN
fast service, great work and affordable
- Edson Periera
Garage door wouldn't open. Called Precision and was impressed by the phone service and fast availability of a technician. Andrew came out and quickly diagnosed the issue (finding broken parts) and explained my options. I opted for a new garage door opener. Andrew was friendly, professional, and performed good work. He made sure I didn't have any questions prior to leaving. All this with the heat index over 100! Never had a garage door service before, so I cannot comment on pricing, but the experience was definitely top notch. I'd recommend them to friends and family if in need of garage door service.
- Jay