Garage Door Repair Reviews in Indianapolis (Page 175)

Mike F. (our technician) was quite personable, extremely knowledgeable and very qualified to do the work needed to repair the torsion spring on our garage door. Should the need arise, we will not hesitate to call Precision again.

- Wayne Ramsey

I've been using Precision Door for several years not only for my home but I use them for my company needs too. Before I used Precision Door I was using their competitor which had several names and phone numbers but it was really only one company. I always felt like I was being ripped off because they were holding me hostage and I was forced to pay there high prices. When I discovered Precision Door I was extremely happy to find a door company that was concerned about my emergency and looked out for my wallet. So, I have been using Precision Door exclusively and I just love them.

- Ideal Food Group

I was pleased with Ryan’s professionalism, knowledge, and his manner of presenting options to me concerning my door repair. I never felt pressured in any way. He listened to my concerns. I was especially glad he was able to come on the same day that I called and was able to get the door fixed.

- Elaine

Mike F was wonderful and I would highly recommend him if you are lucky enough to have him as your technician. He figured out the problem and repaired it very quickly. Thanks Mike!

- Jeff Hutson

Fast and efficient service. Variety of choices and prices presented with no pressure to buy. I recommend this company with two thumbs up.

- Robert Davis

Spring broke after 6 years. Appointment scheduled quickly. Tech was great. Replaced both springs and completed routine maintenance in 45 minutes. All parts and labor covered under the originally purchased protection plan. Highly recommend.

- Scott W

Nick did a great job. Diagnosed the issue we were having. This is the second time Nick has been our tech and highly recommend his service with Precision.

- Jim Ruster

Our garage door opener stopped working via our remotes and the keypad. After trying to reprogram each device failed, I anticipated that our opener was on its last legs, especially considering the opener was about fifteen years old. I contacted Precision based on the many positive reviews both on the company website and on Google. I scheduled an appointment online (after business hours) and was contacted the following morning to confirm the appointment. Brandon R. was the technician who arrived, and our house must have been his first stop as he arrived around 8:15 AM which was right at the beginning of the scheduled appointment window. It was nice that Precision was able to send a technician out early on in the window as too often companies give four hours, and technicians don't arrive until the final fifteen minutes. This was the first clue as to the service we would be given. After talking with Brandon for a few minutes about the issues we were experiencing, he came to the conclusion that the logic board was most likely the culprit (which I was glad to hear, as that was my belief as well). Brandon provided me many different options for repairing or replacing the opener. He also pointed out some of the issues that likely led to the previous opener's eventual demise. Without pushing any kind of repair or trying to sell me on any specific product, he presented me with information to allow me to decide how to move forward, which I greatly appreciated. Too often technicians try to push some product that might not be necessary, and I did not feel that from Brandon. This was another clue as to why Precision has received such great reviews in the past. Besides the clear issues with the opener, Brandon presented issues regarding the springs and issues with the rollers. When inspecting the bearings, Brandon indicated that there may be issues, but it wasn't necessarily obvious that they needed to be replaced. Based on the quote Brandon provided me, I gave him the go ahead to replace the opener, the springs, and the rollers, as well as providing a second remote and an outdoor keypad. While completing the install, Brandon determined that the bearings in fact needed to be replaced, but he contacted his supervisor and was able to include them in the price he already quoted. This was yet another indication that Precision was the way to go with our repair. Throughout the entire process, Brandon was exceptionally professional and friendly. He wanted to make sure we had a garage door that worked exactly how we needed it. My wife and I recently had twins, and Brandon stated that the garage door should be the last of our concerns with newborns, especially since one of our babies is still at Riley. His professionalism and friendly demeanor were more than I could have hoped for from Precision, and I would highly recommend Precision for any garage door repairs in the future. I know if we encounter any issues, we will definitely contact Precision. It's because of Brandon that Precision has a new customer for life! Well done!

- Lisa Bush

Andrew did a great job also gave me his time to make sure I was happy I got the belt operated system and no squealing also adjusted the bars and lubed every thing then last minute I asked about the bottom line should I replace and could he do today yay he could and made sure all was perfect warmer in here should last a long time very professional and very informative thanks guys I love it and am a happy customer you all have always been there when I needed you

- Kim Walker

James was great. Finished quickly. Comfortable to talk to. Offered options, didn't oversell. Got exactly what I needed. Good price too.

- John Steadman

Very professional and he's a people person

- Kenny Jones

excellent service. took no short cuts. very timely

- Dan Dill

My Garage door opener quick working and I called Precision who has same day service. I was given a 3 hour window for the afternoon and the technician Kevin U was on time. He wore a mask the entire time and gave my entire door system a full inspection. I’m glad he did because he found several things that were not safe and on the brink of further damage that could have resulted in someone really getting hurt or even worse. After pointing each failure point out to me he wrote up a few different quotes on the repairs that were needed. His truck was stocked and addressed all of them. Not only does my door work again but i feel safer knowing that it’s not going to collapse.

- Chad Haemmerle

Garage door being 14 yrs old movable parts were pretty well shot. I could see wear after repairman pointed them out . Really pleased with repairs,better than new.

- Kent Underwood

Called on a Friday afternoon, 1 hour later Vlad showed up and went above and beyond to fix our broken garage door, will always go with a co. I can trust

- Tom Ging

I made a call this morning to get the garage door serviced, Kevin the technician is a true professional, outstanding customer service skills, and provided timely tips and advise on maintain the equipment and potential needs going forward. Glad he was able to service my door.

- Harold Wicks

We were very satisfied with our meeting to have a new garage door installed. Paul showed up on time and was very professional in measuring and explaining all our options. He never tried to over sell, showed us our options and let us decide what we wanted. Paul explained that our garage door opener was working fine and did not need replaced at this time, but we could call and have it replaced if anything would happen to go wrong. Paul was very friendly and informative.

- Sandra Weakland

I am very pleased with the service and the professional attitude of the work done.The door now works like a brand new door with new springs and Bearings. I can't say enough about how good the door now works.

- Heber Cassidy

Great service, new opener quiet, new rollers very smooth. Repairman wore a mask the whole time. We got a new open, key pad, rollers and openers. Called and as here same day within two hours Thanks Precision.

- Greg Waddell

Our home has a 2 car garage with a 16 foot overhead door. We purchased it in June this year and I noticed the overhead door had some bottom seal missing. Since the door faces East, it was really noticeable early mornings. And as our Indiana winter has started, I also noticed the winter wind whipping in on clod mornings. I did some research for overhead repairs online and selected 2 that had good reviews, I called the first selection and after answering all of their questions, requested a "ballpark Estimate" and was answered "about $192, then called Precision their estimate was much less and they seemed nicer to my inquires. So I selected them, got an estimated arrival time the next morning, the repairman called within the first few minutes of schedule, then the Precision office called to verify a few minutes later, the man, (Ryan) showed up right on time, checked out my door, replaced the bottom seal, lubricated the rollers, and the invoice was right on the target. Nice, clean, friendly, efficient, no hassle, the invoice was exactly what the quote was. I could Not be more satisfied with Ryan and Precision.

- Mike Selch

I had a need for an emergency repair and called for a quote based on an ad in the REACH magazine. I took a chance and I'm glad that I did! Excellent service from start to finish and very reasonable charges for the work that was done.

- Joyce Jasper

The young man you sent did a great job on my door. Sorry but I forgot his name. Look it up.

- Randy Black

Of several garage door repair services I have used over the years, Precision can be said to rank at the top of the list. The availability of service hours was impressive and convenient. Although there were significant issues with my door, the technician, Mike, never insinuated that I should buy a new one and offered several options for repair. With his no pressure and friendly approach as well as patience in answering my questions, I am confident in the repairs I did choose. Job well done!

- Linda Lashbrook

This was a garage door repair. Mike F was very professional, yet personable. He accessed our situation and explained very clearly to me our options. I chose option 3(long time solution) but asked him to call my husband to let him make the final decision. We did go with option 3 and Mike explained that everything he needed to make repair was with him and would not take long. Once completed, he explained just how he had repaired garage door and showed me. Last, but not least, he had me lower and raise garage door. He was very thorough and did a great job!! I would recommend him and your Company to anyone!! Thanks to Mike F, I can put my car back in the garage!!

- Karl Meenach

Great fast service

- Nick Oreshan

We have had nothing but great experiences with Precision. Super friendly and knowledgeable technicians. They will listen to all your questions and concerns and never try to oversell which is refreshing. Ryan just got us back up and working and we couldn’t be more pleased. He was awesome and we’d be more than happy to have him come back out in the future, should we need it.

- Brittany Burris

We worked with a Service Tech whose name was Drew, a super representative for your organization. He was very knowledgable. presented our options in such a manner that the were easily understood, a true professional who obviously takes pride in his work.

- Doug Trout

Ryan D. Installed a garage door opener for my residence. Ryan was very curious and polite. He was very knowledgeable. He didn't force me too purchases a more expensive opener. Ryan was very fast with the installation, but made sure everything was correct. He explained every detail of the opener and it's functions. Ryan was awesome!!!! I would recommend Ryan to all my friends. Thank you Ryan.

- Robert Williams

James was very professional, polite, and explained details of the service very clear. Much appreciated. Thank you James!

- Karen Birch

The service was very professional, friendly, and well done! They provided several options and we discussed what was the best course of service. The repair was done in a timely manner. Felt very good about this product!

- Diana