Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 14561 reviews, averaging 4.96 Stars:
Indianapolis, IN
Zionsville, IN
Can't say enough positive things about Eric's capability and professionalism in fixing our garage doors! Not only was he able to fix/tune up all three of our doors, but the company in general is well organized and great at communication. I originally had another company come out to our home after our garage door spring broke. They left stating they'd get back to me but were unable to fix the door that day. After not hearing back from competitor, I called Precision feeling extremely frustrated and they were great all around. Don't bother calling anyone else!!
- Susie Meyer
Indianapolis, IN
The Johnson Family would give Precision Garage Door a #5. The Rep. that we had Mr. Brian was an excellent man he was very knowledgeable of his work, he had the job done in an excellent amount of time. A very nice and manner man to represent Precision. However if we could get our receipt e-mail to us we would appreciate it. Thank you Charles & Patricia Johnson
- Charles & Patricia Johnson
Product:
Westfield, IN
I had a wonderful service experience. The gentleman didn't try and up sell me when I explained how I use my garage door. He was able to repair the issue in under an hour for a reasonable service price. If I experience any issues in the future, this is the company I will call for repairs or replacement.
- John Wallace
Indianapolis, IN
Very friendly
- Mike and Michelle Riedlinger
Pendleton, IN
I called in to get a quote before i scheduled the repair. I was quoted $145 for spring and installation. My other half told him he wanted the $145 spring before he installed it as well. The tech put in a $240 spring, instead. Why? totaling 271.... What the hell.. Almost double.. Trying to get a refund for the over charge.. I'll write another review tomorrow, after Im able to talk to management about it. They were gone for the day at 4:22 pm, So I have to wait until tomorrow to hopefully resolve this.
- Christina Goff
Hi Christina, I'm so sorry for the confusion. The service tech really missed the mark. Thank you for speaking with me, and I hope the refund has changed your opinion. Thank you, Joel Belyew
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Fishers, IN
Mr Zathoff was on time and very efficient. He fixed my problem in less then 10 minutes. I was very impressed with his knowledge and work ethic. I will definitely use him in future if I need his knowledge . Great job!
- Larry Maudy
Greenwood, IN
5 Star Technician was prompt and professional throughout the whole service call. He listened to our concerns and acted accordingly to resolve the issues. Thank you again
- Bill Boyer
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Carmel, IN
We were very pleased with the service & fair price we were given with Precision. Andrew was very knowledgeable, professional, and polite. Even my husband was impressed! We called for a broken spring, and also had our rollers replaced. We would highly recommend Precision & will use them again if needed. My ONLY concern/advise was please call them directly rather than contact online. We had a bit of a hiccup and ended up calling a couple days later & therefore got serviced right away.
- Janis Gonzalez
Carmel, IN
Precision door should be offering training to other small businesses on "How to Get it Right!" I managed to back into my partially opened garage door (Yes, I'll own it!) and called Precision immediately. In less than 25 min. Matt was on the scene to get the door operational and provide options on how to remedy/replace. He was extremely helpful, professional, and courteous. They will be installing a new door and I made a new note to self: "make sure you see the door is completely open before backing out!"
- Merrylue Martin
Martinsville, IN
Over all I'm happy with the install.[detached garage] I did not like the fact it costs $80 for an estimate, you have no way to price shop. I hope POHD is competitive lol ! I will do a lot more research when I replace my house OHD and opener !
- Mike Alverson
Fishers, IN
My garage door spring broke on Sunday. I was able to make contact with the company on Sunday and they scheduled an appointment for Monday morning. Kevin was the technician who arrived at the schedule time. He did an assessment on my garage door and explained the options I had. I did end up buying a new garage door but with no pressure from Kevin. Kevin did replace the spring and make some minimal repairs so I could use the door until my new one was installed. Kevin was A+
- Barbie Braun
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Carmel, IN
Eric came out this morning to replace our spring. Very prompt, very personable and professional. Would recommend Precision Door to anyone. I give 5 stars!
- Dan Bowser
Anderson, IN
They showed up on time and got right to work. Got my opener working again very quickly and can't beat their prices. This company is awesome. Thank you!
- Hyacinth King
Service Provided:
Product:
Service Technician: Andrew S
Pendleton, IN
I was extremely pleased with Andrew. He came to my house to give me an estimate on two openers. He was thorough in his explanation of how one could be installed but would need some additional adjustments with regard to the track not being in place. When he left, I had a complete understanding of my options and prices for same. Thanks, Andrew!
- Leigh Berline
Carmel, IN
I had an issue with my door where there was a large gap on one end when the door was closed. I called early in the afternoon, and a technician was able to come the same day. They replaced the cable on that side, and it was covered under warranty. I purchased the door from them in 1997. They also replaced the seal, and the repair took less than one hour. The technician was very personable and professional. I recommend them to anyone looking for a new door or door service.
- Mike Hopkins
Indianapolis, IN
We had a garage door spring break at our shop. Called them first thing this morning, they were able to set me an appointment window just a few hours away. Showed up on time. Corrected our issue in a timely manner and even gave us a little education on why it happened and improved our setup. Technician was great.
- Scott McIntosh: Autohaus Merkle
Fishers, IN
Professional, friendly and great work
- Brett Brenczewski
Indianapolis, IN
Eric did a terrific job. Very through and profession.
- Fred Baldwin
Fishers, IN
Mike was right on time and identified issue very quickly. He inspected door and detailed other potential issues and provided me with future plan of action. Very professional and no pressure.
- Dan Berry
Shelbyville, IN
Mike was great very friendly thank you so much
- Carol Mitchell
Avon, IN
Kevin came out to do a check-up on our double garage door and put in a new bottom gasket. He was very knowledgeable and courteous. We're so glad he pointed out the deficiencies in our 19 year old door. A layman would never have seen what was frayed and ready to break. The potential for a garage door failure was significant. So glad we chose this company.
- Kathy Richardson
Indianapolis, IN
We have had great service the two times we have used Precision Garage Door. Both times we have had the same Tech, Vladimir, so it is nice to have that consistency. Fair pricing and very helpful, we are happy to have this as a vendor we will keep a relationship with for future needs.
- Christine Johnson
Carmel, IN
Our torsion spring broke and needed repaired. Precision sent out Mike to our house the next day. He was very friendly and informative. He gave us a few options on how to make the repairs he was about to make last longer. The door was near 15+ years old and needed some servicing since many parts were starting to look a little rough. He worked quickly to get the job done and was very helpful on instructing us on proper garage door maintenance.
- Ashley Moore/Dane Rigney
Indianapolis, IN
I had read all the reviews online regarding Precision and was very impressed. I was able to get an appointment the next day. We live in an older home which presented a few challenges, but Mike was awesome! He gave us several options which I really appreciated. Our new door and opener have not been installed yet but, I am sure the installation will go as well as the initial service call.
- Vicki Storey
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Greenwood, IN
Kevin Ulery was extremely pleasant and professional! He took the time to educate me on what was happening and what he was doing to fix it, while using language I could follow and understand.
- Lora Manning
Carmel, IN
Efficient & great service! Will use them again.
- Sue Plummer
Greenfield, IN
I really liked the technician Brian, he was very informative and very helpful, I hope you guys send him out on more service calls because he has great customer service skills and he’s also very good at his job!
- James Glass
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Indianapolis, IN
Eric came to my home today to repair a garage door that was extremely loud. He was pleasant and explained a few options to rectify the problem. I chose to have additional work done to make sure I could have safety in the future. I would highly recommend this company !
- Sara Bowman
Indianapolis, IN
Technition was very helpful and answered all my questions. And did a great job. I highly recommend him and this company.
- Steve Bolyard
Product:
Nick was very professorial and honest. I have been in the hardware/home center business for over 35 years. And sold many a garage door. So you can't buffalo me...I shopped around and got a quote from one company to replace one spring 300 to 400 dollars. I told the guy on the phone I cam go to home depot for 30 to 40 dollars for a spring. HE SAID NO WAY. Well yes way....I told him head ripping people off. Nick ending up getting 370.00 bucks. But he replaced many needed parts and did both springs. I am handy but won't mess with the danger of springs. Nick is a keeper! I will be back for my garage door repair needs that I can't do. Thanks again Nick! I would hire you!
- Chris Hedlund