Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 14436 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Andrew did a great job, he was very efficient and informative as to the problems that I was having with my old opener. I was very happy with his work and the finished product.
- Michael Zunk
Noblesville, IN
Nick was amazing. He arrived promptly in the timeframe given. He was very informative, giving me several different options. He was very thorough and cleaning up after himself. I would highly recommend!
- Jordan Phillips
Noblesville, IN
Recently bought a new house and Overhead Doors had recently replaced the original garage door. Hence we called you. Tyler did an excellent service call. Very friendly and professional. Would not hesitate to call again.
- Don Fryling
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Zionsville, IN
Mike arrived promptly and fixed our garage door opener quickly! He was extremely courteous and friendly.
- Jessica Perrin
Lebanon, IN
The serviceman arrived promptly, was very congenial and explained the repair recommendation very thoroughly. The repars were completed very quickly, and the cost was reasonable. I would definitely use this service again and recommend it to others.
- Shirley Mills
Fishers, IN
Speedy service and knowledgeable techs. I have used Precision before and will again as the need arises. Thanks!
- Stephen Gass
Camby, IN
Precision was able to offer same day service at a time that fit my schedule. Mike the technician was professional, knowledgeable and completely explained what needed to be repaired and why. Mike went above and beyond in his repair of our garage door and answered all of my questions. It was a pleasure to have him as a technician.
- Jennifer Finnegan
Anderson, IN
Was awesome service. They showed up on time was very professional. They showed me the problems and fixed it right away. Was 100% satisfied.
- Steven Stansberry
Indianapolis, IN
Technician was very polite and performed a very detailed inspection of the issue. Installation appeared to go quick and painless. Completely satisfied with the final product. Customer Service could use work but it did not affect my overall satisfaction of the work performed.
- John Borel
Indianapolis, IN
Thanks! Fast Friendly Service!
- Kita
Westfield, IN
Ben, the service tech was great, he earned the one star. There is a disconnect between the call center and the service folks. I informed the phone rep, Alex, of exactly what I needed: 240 lbs extension spring replacement. She quoted a price for that size spring, stating the service fee would be waived if we bought from them. Upon arrival, the sales pitch began for a fully upgraded door. I explained I just wanted to fix the immediate problem. The tech ended up on the phone and said the boss doesn't like to fix extension springs of that weight. When finally cornered, a price for the springs, which he didn't have on the truck, was nearly 4x the stated price. Nice guy, but I didn't call so I could meet a nice guy. Paid $80 "service" fee for a sales pitch. Why does the website say they work on both torsion and extension springs if the refuse to? Why is the extension spring on the cover page show a heavy weight style if they don't service them? Very disappointed.
- John May
Hi John, I'm very sorry we let you down. We didn't communicate properly, part of the reason is our customer service aren't used to hearing the term "Extension Spring", while you stated everything accurately on the call, they are used to customers reffering to Springs in many different terms. Here in central IN Extension are extremely rare. We only come across one once in every approximately 1000 service calls. That is the reason we don't keep them in the truck. While I have no issue repairing them at the customers request, and we do keep them in stock at the warehouse, we do advise against it in most circumstances especially on a door as heavy as yours. They simply are an inferior design on top of not nearly being as safe as torsion counterbalance systems. I hope the refund of the service fee was satisfactory, I apologize for the wasted time of the experince. We will learn from this error. Thank you, Joel Belyew
Fishers, IN
Mike was on time and pleasant. He quickly deduced the problem and fixed my garage door. I also mentioned that my remotes are not working well and he suggested some new ones that he setup to work with my garage doors. My wife and I love the new remotes! Thank you Mike for the excellent work and great suggestions.
- Sam Simpson
Zionsville, IN
5 stars here! Very prompt, informative, polite and so easy to work with . And I felt very safe with this work person in my home. James was very professional at all times and I would recommend this company to anyone.
- Susan Spencer
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Indianapolis, IN
We called Precision in Indianapolis Tuesday evening for a repair. They were able to get us scheduled first thing Wed. morning. Kevin (the tech) called Wed morning to be certain the time still worked for us. He arrived when he said he would, in uniform with his name on it, and introduced himself. He kept us informed of what he would be doing. Kevin clearly stated what would be needed to get garage door functioning again. He laid out what needed to be done to get door functioning and the price. He also quoted on other things that may be an issue, but never pressured us. Kevin was straight forward, kind and made the repairs in a timely manner! Thank you!!!
- E.Davis
Carmel, IN
Technician (Nick) called and arrived within appointment window. Explained multiple issues with door and various options to repair - necessary to recommended. Completed requested work timely and effectively. Pricing was somewhat higher than expected (several years since I had garage door repairs done) but fair given timing and need for quick repairs.
- Gary T
Noblesville, IN
Our technician introduced himself and explained things throughly. I appreciated the quick turn around time from calling to having the problem taken care of.
- Kristen Hall
Carmel, IN
Kevin was awesome! He took the extra time to explain the issues I was having with the garage door. He then proceeded to give me a number of options that would best fit my budget and needs. He was very knowledgeable with questions I had and provided honest answers. He went ABOVE AND BEYOND what I expected. He made sure we were able to get the garbage can out of the garage in time for pick up! If anyone in our neighborhood has a garage door issue or needs repair, Precision will be my suggestion for quality and honest service that goes above and beyond. ASK FOR KEVIN!
- Staci Treasure
Service Provided:
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Service Technician: Kevin U
Plainfield, IN
Saw your web site and was impressed with comments from prior customers. Mike the service rep. was excellent. Efficient and knowledgeable.
- Robert Wilkinson
Fishers, IN
Precision send a technician to our home within hours of our call. Our service technician (Nick Z.) was outstanding! He was polite, friendly, professional yet personable, and very knowledgeable! He replaced our broken springs serviced other existing parts of our door. it works great now and operates more quietly than before. And he reprogrammed our remotes which now work better! Nick also made sure I got the (Veterans) because of my prior military service. I definitely recommend Precision : )
- Richard North
Zionsville, IN
Joel did a fantastic job. He was very professional, explained all the options for the repair and did a fantastic job explaining why he recommended the services he did.
- Jeffrey Riggle
Indianapolis, IN
Same afternoon service! Andrew was friendly, fast and efficient.
- Terry Cudahy
Indianapolis, IN
They came out on time, replaced what was needed and was done within an hour.
- Dean Scott
Indianapolis, IN
Andrew solved the issue and did great job.
- Janice Worth
Indianapolis, IN
Mike Felton was great! He assessed the damage and did an overall inspection and determine our door, which is over 18 years old, would be best if replaced. There were numerous areas that were failing. He is used to repairing a garage door but he handled the sales process with ease and was very helpful in explaining the different options available so my husband and I could make an educated decision. He also spent some time making adjustments to our current door so it can continue to function until our new door arrives. Thank you Mike for your wonderful service!
- Lisa Lawrence
Same day service, and their service representative was very friendly and quick to repair the door.
- Tony Biggs
Indianapolis, IN
My tech was Mike F and I can't say enough good things about him. On a scale of 1 to 5, Mike and his service would be a 9. He was excellent! It was pretty much a complete garage door repair. Other garage door companies have tried to correct certain problems, without success. I would definitely use Precision and Mike in the future. As far as products purchased, springs, cables, rollers, ets.
- Mike Quinn
Fishers, IN
Very impressed with our technician. He was honest and up front. Will definitely recommend to friends and family.
- Matt Haniford
Carmel, IN
James was great! He was knowledgeable, friendly, and quickly got the job done! We love our new garage door opener!
- Jessica Braun
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Ben, the technician that came to my how was very thorough and did a great job. Precision door is the one to call.
- Karla Lee
Timely courteous and knowledgeable I would highly recommend your company
- Charles Scott