Read what people are saying
about Precision Garage Door in:
Carmel, IN
Precision Garage Door of Indianapolishas received 1298 reviews, averaging 4.96 Stars:
Carmel, IN
Product:
Service Technician: Kevin U
Carmel, IN
Outstanding service. Very quick response to my call for service. Very through and extremely polite. I highly recommend this company.
- Sandra and Bob Whitten
Carmel, IN
They arrived on time analyzed the problem and did the necessary repair. All the moving parts were oiled, and I couldn't be more satisfied.
- Tim Martin
Carmel, IN
contractor was on time and pleasant. He explained in detail my options. Would recommend him.
- Sue Lerchen
Product:
Service Technician: Nick Z
Carmel, IN
Our tech was knowledgeable, extremely friendly, open and honest. Not for a second did we feel that we were getting anything but truth backed by training, experience and integrity. This is not our first time using Precision and they have given us no reason at all to even think about using someone else. Every box was checked from punctuality, to communication, to the use of effective technology to streamline the process, to value and so on. Getting service right is hard. It requires attention to detail, commitment, culture and the willingness to invest in training and systems as well as being able to know how and where you can improve. I'd say Precision works on ensuring all of these things are in place.
- Steve Hershberger
Carmel, IN
We called Precision at 8am, they were there by noon, and the garage door was fixed by 3pm! Excellent customer service and communication. Highly recommend.
- Kelly George
Product:
Carmel, IN
Eric and Colin went above and beyond to repair our garage door. They were thorough in their explanation and their service and professional each step of the way.
- Michael Sanserino
Carmel, IN
Collin did a great job of tuning up my garage door openers! Thank you Collin.
- Dave Miller
Carmel, IN
RJ arrived in the designated timeframe, he was friendly and engaging. He didn't try to sell me any service, but he did tell me what was wrong with my door, most of which I was aware of. After deciding we would replace the door, he got our old one working in short order (the spring had broken) and then helped us decide which door to buy. He didn't try to sell us anything, but he was knowledgeable and showed us all of our options. The spring had broken on Friday night and withing 24 hours, it was repaired. And the price of everything was reasonable.
- Paul Groseclose
Carmel, IN
Kalu was very courteous and professional. Fixed my door and explained the inspection. Highly recommend!
- Patricia Parry
Carmel, IN
Technician was excellent and had great communication. The service was timely and efficient!
- Kevin Thompson
Carmel, IN
We’re fans of Precision Door. Kole exceeded my expectations for friendliness and professionalism. Definitely a 5 star experience.
- John Caves
Carmel, IN
Teddy got my garage door fixed and working smoothly in under two hours. Thanks for great service!
- Alex K
Product:
Service Technician: Teddy F
Carmel, IN
Excellent response to unexpected Saturday door problem. Ben H was personable, professional, identified problems and implemented repairs efficiently. Excellent service
- Paul Ahern
Carmel, IN
I’ve used precision garage door in the past and I’ll continue to use them in the future. Quality of work, professionalism, and knowledge of the process. My next call will be to replace my aging garage door motors. Thank you Joey for a job well done.
- James Martinez
Carmel, IN
Kevin and Colin were excellent. Professional, efficient, thorough. Very happy and will call Precision again.
- Lindy Richman
Carmel, IN
Ryan helped quickly fix our garage door. He provided options and was easy to work with !
- Venkat
Carmel, IN
The ability to book an appointment online and have a service call. The following day was so convenient. Providing a short bio of the service person who was coming, helped me feel more comfortable with meeting him. This is a great feature. Teddy was the utmost professional in his demeanor, appearance and communication. He was so nice and personable so it made me comfortable dealing with him. He kept me informed at every step of the process and provided several options for my repair work. The best thing he did was ask me at the beginning of the appointment about my objective for the service call. I told him I wanted a working garage door and even though it was pretty major repair, he stayed until the job was finished and I could use my garage again. Plus, he even swept out my garage! I spoke with Andi? several times and she was keeping me in the loop about Teddy’s scheduling. She has a great customer service attitude and was so friendly. I highly recommend Teddy and the staff at Precision for any garage door issues.
- Susan McMillan
Carmel, IN
Mike F was excellent! He rapidly diagnosed our garage door problem, offered a number of options to fix and then completed the repairs efficiently! Highly professional and personable guy, keeping us updated during the process. 100% recommend!
- Rebecca Wharton
Carmel, IN
Eliot, our technician, was very helpful and professional. He took time to outline the condition of our twelve year old garage door system, and offered several options for repair. You have made a new customer, and I will recommend you to my friends, family and neighbors! A very positive experience!
- Joe Himmelheber
Carmel, IN
Jeff W. was a pleasure to work with and, in my humble opinion, should be coaching all of your technicians on how to handle customer interactions. He listened to the issues we were having, presented multiple options, offered his expertise and perspective, but didn't judge or presume any solution over the other. He was happy to go with any solution we wanted, and even provided solution options I didn't think were possible. He was professional, friendly, on time, communicated well throughout the entire experience, and his work was outstanding. Will request him in the future if possible.
- Jason Wills
Carmel, IN
I had a spring on my garage door snap at 12:30 on a Saturday afternoon. I thought I would have to wait until Monday to have someone come out and repair the door. I was surprised when a technician could come out between 3 & 6 that same afternoon! Kevin was our technician and he was very professional an walked through all our option. He let us know what HAD to be done to keep us safe and what COULD be done to prevent further issues. There was no sales pressure at all - he went through each option and we came up with the best solution for our situation. I am VERY pleased with the experience from the person answering the phone to final finished repair. I would definitely recommend Precision Garage Door to anyone who is in need of a repair.
- David Walter
Carmel, IN
Precision arrived within an hour of my call and installed two new wall-mount openers. Eric took great care with the installation and went over everything afterward, including reprogramming each car.
- Christian McGee
Carmel, IN
Cole did an excellent job on my garage door. Certainly would recommend Precision to anyone who needs anything related to garage doors.
- Allan Gross
Carmel, IN
My technician, Eric, was great. Timely to the appointment and thorough in his explanation of the issues with my 13 year old door/opener. Gave me several options for repair/replacement (and the option not to repair/replace). Did feel as if I was being “sold” anything I didn’t need. Repair was complete timely. Eric took the time to help reprogram all openers and serviced my second door while on site. I would recommend Eric to any friend/neighbor.
- Ken
Carmel, IN
Precision was recommended by our daughter-in-law and we were not disappointed! Outstanding and quick service! Thanks Ben for a great experience and expert installation.
- Michael Mattingly
Carmel, IN
This company has the best service! This is my 3rd time using Precision and every time we’ve had a friendly, easy, and professional service. They always show up on time, and call ahead. I wish all companies had this great of service!
- Kristin Pike
Carmel, IN
Mike was on time. Friendly. Fixed our problem quickly.
- William Carr
Carmel, IN
Eric was awesome. True professional!! Highly skilled perfectionist with great customer service skills as well. Our garage door problems are solved and my wife and I can rest easy knowing it will open and close without any problems. Thank you Eric and safe travels! Frank Fults
- Frank Fults
Carmel, IN
Peompt friendly professional
- Michael Rhoads
Product:
Service Technician: Mike F
Kevin did an outstanding job!!! He looked and listened and then explained the potential problems. He was very respectful and diligent. He solved current problem and prevented future safety issues. As a former teacher, I would give him an A++!!!
- Denise Nichols