Read what people are saying
about Precision Garage Door in:
Hamilton County, IN
Precision Garage Door of Indianapolishas received 4738 reviews, averaging 4.96 Stars:
Carmel, IN
Product:
Service Technician: Brandon R
Fishers, IN
Andrew did a great job also gave me his time to make sure I was happy I got the belt operated system and no squealing also adjusted the bars and lubed every thing then last minute I asked about the bottom line should I replace and could he do today yay he could and made sure all was perfect warmer in here should last a long time very professional and very informative thanks guys I love it and am a happy customer you all have always been there when I needed you
- Kim Walker
Product:
Service Technician: Andrew S
Fishers, IN
Very professional and he's a people person
- Kenny Jones
Product:
Service Technician: Vladimir E
Fishers, IN
My Garage door opener quick working and I called Precision who has same day service. I was given a 3 hour window for the afternoon and the technician Kevin U was on time. He wore a mask the entire time and gave my entire door system a full inspection. I’m glad he did because he found several things that were not safe and on the brink of further damage that could have resulted in someone really getting hurt or even worse. After pointing each failure point out to me he wrote up a few different quotes on the repairs that were needed. His truck was stocked and addressed all of them. Not only does my door work again but i feel safer knowing that it’s not going to collapse.
- Chad Haemmerle
Fishers, IN
Garage door being 14 yrs old movable parts were pretty well shot. I could see wear after repairman pointed them out . Really pleased with repairs,better than new.
- Kent Underwood
Noblesville, IN
Called on a Friday afternoon, 1 hour later Vlad showed up and went above and beyond to fix our broken garage door, will always go with a co. I can trust
- Tom Ging
Noblesville, IN
I am very pleased with the service and the professional attitude of the work done.The door now works like a brand new door with new springs and Bearings. I can't say enough about how good the door now works.
- Heber Cassidy
Westfield, IN
Great service, new opener quiet, new rollers very smooth. Repairman wore a mask the whole time. We got a new open, key pad, rollers and openers. Called and as here same day within two hours Thanks Precision.
- Greg Waddell
Sheridan, IN
This was a garage door repair. Mike F was very professional, yet personable. He accessed our situation and explained very clearly to me our options. I chose option 3(long time solution) but asked him to call my husband to let him make the final decision. We did go with option 3 and Mike explained that everything he needed to make repair was with him and would not take long. Once completed, he explained just how he had repaired garage door and showed me. Last, but not least, he had me lower and raise garage door. He was very thorough and did a great job!! I would recommend him and your Company to anyone!! Thanks to Mike F, I can put my car back in the garage!!
- Karl Meenach
Carmel, IN
Great fast service
- Nick Oreshan
Noblesville, IN
Very professional good service
- Donald Boles
Carmel, IN
I have used Precision Door Services numerous times and they have always done a professional job.
- Vince Truax
Arcadia, IN
Exceptional service call by Pascal D. for repair of two garage doors. Very informative and professional.
- Mike Loehndorf
Fishers, IN
Josh was great.
- Tom Dobberstein
Carmel, IN
Called when on the way and did great install Second time I have used precision door. Both times great service
- Ron Schmitt
Product:
Service Technician: Brandon R
Carmel, IN
Exceptional service. Professional and personable.
- Paula Lurvey
Carmel, IN
Brandon did a thorough repair job, ensuring us the best value for our money. He checked in with me multiple times throughout the repair process and kept me fully updated regarding repairs, pricing and his progress. I would highly recommend Brandon!
- Kevin Johnson
Noblesville, IN
Long time customers of Garage Doors of Indianapolis - years of great service. New house with 3 car garage - 2 old Raynor units and one fairly new Liftmaster unit. Wanted to sync all 3 - purchased 2 new Liftmaster units today.
- Becky Barber
Product:
Arcadia, IN
I am very impressed with Precision. The appointment booking was quick and easy, and the service was outstanding. The repairman was professional and understanding, and offered me several options concerning repairs and replacement of one door. I was pleased with the pricing. I would definitely recommend Precision to others.
- Julie Davis
Product:
Carmel, IN
We have a 3-year old home that was a builder's spec house. Accordingly, not a lot of higher-end fixtures were present when we bought the house. The original, chain-drive opener for our double garage door (the door was of high quality and very heavy) was under-powered. The opener would strain and the door would often bind, the rollers in the tracks screeching metal-on-metal. The noise was so loud our neighbors could hear it inside their home. I called Precision for advice and the two technicians spent considerable time explaining the issues. I asked that they provide 3 options and they did, further explaining the costs and benefits of each. I chose to upgrade to a more-powerful, belt-drive unit. The technicians upgraded the rollers, reinforced the door connection to the lift, and made sure the door was square and plumb. I entered the garage from the house the moment they were opening the newly-repaired door with the new belt-drive opener. I was amazed at how incredibly quiet the new system was. The Precision professionals gave me viable options, went beyond my expectations, and will get my business every time. Thank you!
- Gregory Finch
Noblesville, IN
My technician was Ryan and he was excellent! He worked quickly and efficiently. There were some items, besides the broken spring, wh/ needed attention and Ryan explained everything clearly. At no time was there any high pressure to do any work, Ryan just presented it to me and I made the decision. I HIGHLY recommend Precision Garage Door Service!
- Jeff McClane
Fishers, IN
Brandon did a wonderful job on a Sunday for us. We appreciate this kind of service and professionalism. Please keep Brandon at Precision for a long time. He is a great asset to the organization.
- David Persic
Fishers, IN
My regular service man, Andrew, was not available. So, they sent me someone equally as pleasant and knowledgeable. His name is Drew. Precision employs some of the nicest people!!
- Pat Bottorff
Carmel, IN
Matt was great, knowledgeable and had many good suggestions. Now evaluatiing information provided.
- Barbara Kennedy
Product:
Carmel, IN
My service technician was Kevin U and he was accompanied by Pascal. They both were very professional, honest, very knowledgeable, kind, caring and hard working. My house was built in 2002. I asked Kevin to please assess what needs to be repaired and or replaced. He provided me with three quotes to replace the unit and necessary parts and made it perfectly clear that it was my choice. He never once pushed me in anyway, and when I asked him questions he was very honest with me. I replaced the grange door opener, springs, keypad and all other necessary parts to the system excluding the track and the door. I can’t speak highly enough about Kevin U and Pascal. I have owned my own business, I am in the new home building business and work with many vendors every day and I could have used on of them. Customer service is extremely important to me and these two young men are phenomenal! They couldn’t do enough for me. They’re uniforms were professional and clean, they wore their masks, they worked hard and cleaned everything up including the leaves in my driveway. Lol These two are truly an asset to Precision and their manager should be extremely proud of them. This was my first experience with Precision. I chose you because I liked the professional and informative website including showing your technicians bio’s I would hands down hire these two gentleman in a heartbeat. Keep doing what you’re doing to hire and run a great company that clearly understands that “ if you don’t treat your customers the right way, you won’t have a business for very long! Phenomenal job Kevin U and Pascal!! Keep up the good work!!
- Marybeth Loomis
Westfield, IN
Pleased with professionalism and prior services
- Joe Houck
Carmel, IN
James Vanderbur was professional and answered all all questions!
- Marty Meyer
Fishers, IN
Josh did an excellent job, and upgraded the hardware so there are no more issues.
- Hunter Stall
Carmel, IN
Always on time, friendly, and knowledgeable. Great job. Yes
- Carnie Vann
Fishers, IN
Brandon was very good. Explained everything very well .Provided options. Very professional.
- Thomas Charles
Our garage door opener stopped working via our remotes and the keypad. After trying to reprogram each device failed, I anticipated that our opener was on its last legs, especially considering the opener was about fifteen years old. I contacted Precision based on the many positive reviews both on the company website and on Google. I scheduled an appointment online (after business hours) and was contacted the following morning to confirm the appointment. Brandon R. was the technician who arrived, and our house must have been his first stop as he arrived around 8:15 AM which was right at the beginning of the scheduled appointment window. It was nice that Precision was able to send a technician out early on in the window as too often companies give four hours, and technicians don't arrive until the final fifteen minutes. This was the first clue as to the service we would be given. After talking with Brandon for a few minutes about the issues we were experiencing, he came to the conclusion that the logic board was most likely the culprit (which I was glad to hear, as that was my belief as well). Brandon provided me many different options for repairing or replacing the opener. He also pointed out some of the issues that likely led to the previous opener's eventual demise. Without pushing any kind of repair or trying to sell me on any specific product, he presented me with information to allow me to decide how to move forward, which I greatly appreciated. Too often technicians try to push some product that might not be necessary, and I did not feel that from Brandon. This was another clue as to why Precision has received such great reviews in the past. Besides the clear issues with the opener, Brandon presented issues regarding the springs and issues with the rollers. When inspecting the bearings, Brandon indicated that there may be issues, but it wasn't necessarily obvious that they needed to be replaced. Based on the quote Brandon provided me, I gave him the go ahead to replace the opener, the springs, and the rollers, as well as providing a second remote and an outdoor keypad. While completing the install, Brandon determined that the bearings in fact needed to be replaced, but he contacted his supervisor and was able to include them in the price he already quoted. This was yet another indication that Precision was the way to go with our repair. Throughout the entire process, Brandon was exceptionally professional and friendly. He wanted to make sure we had a garage door that worked exactly how we needed it. My wife and I recently had twins, and Brandon stated that the garage door should be the last of our concerns with newborns, especially since one of our babies is still at Riley. His professionalism and friendly demeanor were more than I could have hoped for from Precision, and I would highly recommend Precision for any garage door repairs in the future. I know if we encounter any issues, we will definitely contact Precision. It's because of Brandon that Precision has a new customer for life! Well done!
- Lisa Bush