Read what people are saying
about Precision Garage Door Service in:
Hamilton County, IN
Precision Garage Door Service of Indianapolishas received 4946 reviews, averaging 4.96 Stars:
Fishers, IN
Noblesville, IN
We returned home from a trip to a broken spring and couldn’t get into our garage. It was late so I waited until morning to start the process of finding a reputable servicing company. I Googled garage door repair and was drawn to your website and reviews. I went to the chat box and within 5 minutes had an appointment scheduled for a 11:00 - 1:00 time window. Kevin, the technician, called by 11:00 and said he was on his way. Kevin was great, explaining everything and giving me options for the repair. Precision and Kevin get a 5 Star rating from this very satisfied customer for their quick and professional service!
- SamLower
Carmel, IN
Great friendly professional service
- Steve Simon
Carmel, IN
Hi there, I am delighted with the service I have received from Precision Overhead Garage Door Service. My main spring broke on Monday afternoon. I called in at 4:50 PM. The Technician, Mike showed up early the next day by 11:00 AM! Unheard of response time! He did a full system check and educated me on my options. My door was fixed within 15 minutes! I can't get a light bulb changed faster than that! Thank you so much :)
- Alan Hayes
Carmel, IN
Outstanding service will be getting new doors From them next week
- Christine Cooper
Fishers, IN
Thanks for the great service and Mike my technician was superb.
- Mark Owens
Noblesville, IN
The service performed by your technician was great. He was neat, polite and explained things very clearly. My door now is more efficient and quieter. I got your number from the yellow pages in the phone book. I contacted 3 other garage door companies in the area, but your price was most reasonable. I give you a 5 star rating. Thank you.
- Betty Teal
Noblesville, IN
Kevin was very professional and explained everything.
- Gina Heirbrandt
Noblesville, IN
Very pleased with your dispatcher amid the technician that we dealt with from your company. I called at 830am and by 1230pm they were gone amid replaced the bearings and the springs.
- Gary Kitko
Carmel, IN
Precision Door is awesome! Andrew arrived on time, explained everything in detail, fixed the problem in 5 minutes...great, great service and very professional. Definitely will use them again!!
- Vicki Lucas
Noblesville, IN
Eric the service man did a great job. Nice and knowledgeable about the needs of the repair. Fast friendly service.
- Jerry Headd
Carmel, IN
ARRIVED EARLY AND SOLVED MY PROBLEM IMMEDIATELY. THANKS. 5 STAR . THIS WAS A FOLLOW UP ON NEW GARAGE DOOR OPENER AND DOOR REBUILD
- Roger Ott
Fishers, IN
Great job. Very timely and professional. We will use again.
- Julie Clarke
Carmel, IN
Garage door wouldn't open. Called Precision and was impressed by the phone service and fast availability of a technician. Andrew came out and quickly diagnosed the issue (finding broken parts) and explained my options. I opted for a new garage door opener. Andrew was friendly, professional, and performed good work. He made sure I didn't have any questions prior to leaving. All this with the heat index over 100! Never had a garage door service before, so I cannot comment on pricing, but the experience was definitely top notch. I'd recommend them to friends and family if in need of garage door service.
- Jay
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Service Technician: Andrew S
Noblesville, IN
Nick was amazing. He arrived promptly in the timeframe given. He was very informative, giving me several different options. He was very thorough and cleaning up after himself. I would highly recommend!
- Jordan Phillips
Noblesville, IN
Recently bought a new house and Overhead Doors had recently replaced the original garage door. Hence we called you. Tyler did an excellent service call. Very friendly and professional. Would not hesitate to call again.
- Don Fryling
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Fishers, IN
Speedy service and knowledgeable techs. I have used Precision before and will again as the need arises. Thanks!
- Stephen Gass
Westfield, IN
Ben, the service tech was great, he earned the one star. There is a disconnect between the call center and the service folks. I informed the phone rep, Alex, of exactly what I needed: 240 lbs extension spring replacement. She quoted a price for that size spring, stating the service fee would be waived if we bought from them. Upon arrival, the sales pitch began for a fully upgraded door. I explained I just wanted to fix the immediate problem. The tech ended up on the phone and said the boss doesn't like to fix extension springs of that weight. When finally cornered, a price for the springs, which he didn't have on the truck, was nearly 4x the stated price. Nice guy, but I didn't call so I could meet a nice guy. Paid $80 "service" fee for a sales pitch. Why does the website say they work on both torsion and extension springs if the refuse to? Why is the extension spring on the cover page show a heavy weight style if they don't service them? Very disappointed.
- John May
Hi John, I'm very sorry we let you down. We didn't communicate properly, part of the reason is our customer service aren't used to hearing the term "Extension Spring", while you stated everything accurately on the call, they are used to customers reffering to Springs in many different terms. Here in central IN Extension are extremely rare. We only come across one once in every approximately 1000 service calls. That is the reason we don't keep them in the truck. While I have no issue repairing them at the customers request, and we do keep them in stock at the warehouse, we do advise against it in most circumstances especially on a door as heavy as yours. They simply are an inferior design on top of not nearly being as safe as torsion counterbalance systems. I hope the refund of the service fee was satisfactory, I apologize for the wasted time of the experince. We will learn from this error. Thank you, Joel Belyew
Fishers, IN
Mike was on time and pleasant. He quickly deduced the problem and fixed my garage door. I also mentioned that my remotes are not working well and he suggested some new ones that he setup to work with my garage doors. My wife and I love the new remotes! Thank you Mike for the excellent work and great suggestions.
- Sam Simpson
Carmel, IN
Technician (Nick) called and arrived within appointment window. Explained multiple issues with door and various options to repair - necessary to recommended. Completed requested work timely and effectively. Pricing was somewhat higher than expected (several years since I had garage door repairs done) but fair given timing and need for quick repairs.
- Gary T
Noblesville, IN
Our technician introduced himself and explained things throughly. I appreciated the quick turn around time from calling to having the problem taken care of.
- Kristen Hall
Carmel, IN
Kevin was awesome! He took the extra time to explain the issues I was having with the garage door. He then proceeded to give me a number of options that would best fit my budget and needs. He was very knowledgeable with questions I had and provided honest answers. He went ABOVE AND BEYOND what I expected. He made sure we were able to get the garbage can out of the garage in time for pick up! If anyone in our neighborhood has a garage door issue or needs repair, Precision will be my suggestion for quality and honest service that goes above and beyond. ASK FOR KEVIN!
- Staci Treasure
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Service Technician: Kevin U
Fishers, IN
Precision send a technician to our home within hours of our call. Our service technician (Nick Z.) was outstanding! He was polite, friendly, professional yet personable, and very knowledgeable! He replaced our broken springs serviced other existing parts of our door. it works great now and operates more quietly than before. And he reprogrammed our remotes which now work better! Nick also made sure I got the (Veterans) because of my prior military service. I definitely recommend Precision : )
- Richard North
Fishers, IN
Very impressed with our technician. He was honest and up front. Will definitely recommend to friends and family.
- Matt Haniford
Carmel, IN
James was great! He was knowledgeable, friendly, and quickly got the job done! We love our new garage door opener!
- Jessica Braun
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Fishers, IN
Mike replaced my garage door opener with a wifi model (belt drive), replaced by old plastic rollers with ball-bearing Teflon rollers, put new keypads in place and made all the right adjustments. He made sure to review everything with me and stayed until I had all my questions answered. Also, I received same day service which is important when your old garage door is mysterious opening and closing for no reason. I'm thrilled with the product, the professional installation, and the company. Thanks for taking care of me.
- Jeff Matas
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Service Technician: Mike F
Fishers, IN
Nick was great. Would ask for him if I had to have my garage door repaired/serviced again.
- Kay Cook
Westfield, IN
very prompt and speedy repair explained all my options would recommen
- Steven Stamps
Fishers, IN
Amazing service! Quick and easy too!
- Alissa B
Fishers, IN
Tyler was great! Called, was right on time and very courteous and knowledgeable.
- Lisa Hansman
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A definite 5 star. Your service man Tyler did a great job in showing me the problem areas and then providing a couple of cost options to remedy the problems. After I chose the option I thought was best he sharpened his pen to provide some coupons to make it easier. He also did a great job with the installation of new parts and went over everything when he was finished. Nice job Tyler!
- Don Baumgartner