Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 15154 reviews, averaging 4.96 Stars:
Speedway, IN
Indianapolis, IN
James Vanderbur was awesome, professional, thorough and kind. He discussed everything he did and answered all questions, as well. I would definitely recommend him for any type of Precisions' service. Cindi
- Cindy Clark
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Indianapolis, IN
Mike was on time, professional, thoroughly explained my options and was patient. From start to finish it was an incredibly smooth process with something I thought was going to be stressful. I would highly recommend Mike and doing business with Precision.
- Channarey Yem
Service Provided:
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Service Technician: Mike F
Fishers, IN
Brandon did a wonderful job on a Sunday for us. We appreciate this kind of service and professionalism. Please keep Brandon at Precision for a long time. He is a great asset to the organization.
- David Persic
Fishers, IN
My regular service man, Andrew, was not available. So, they sent me someone equally as pleasant and knowledgeable. His name is Drew. Precision employs some of the nicest people!!
- Pat Bottorff
Indianapolis, IN
I believe the techs name was Drew. He did a great job. I would recommend to others.
- Joseph Beiers
Anderson, IN
This is the second time that I have used Precision Garage Door and I cannot say enough positive things about them. I called one evening and they were out the next day. They kept me advised throughout the entire process. The customer service reps that I talked to were friendly and courteous and Ben was great. I just want you to know that you have a customer for life and I will refer anyone who asks me to you. Thank you so much!
- Chris Gardner
Indianapolis, IN
Garage door tune up only. Professionalism was evident. Where is the invoice? I see no cost included in the technicians correspondence. Garage door tune up was completed in a timely manner and professionalism was evident. The only issue is what was the cost? -I see no invoice included with the technicians e-mail.
- Carl Foote
Indianapolis, IN
Had Precision come out to replace the worn out rubber seal on the bottom of my garage door. Upon the completion of that job, Ryan inspected the door’s operation and noted that the lift belt on our 22 year old opener was hanging on by a thread. He replaced the opener with a new one - everything thoroughly done in a courteous, professional manner. Great company to do business with, with reasonable pricing and super technicians.
- John Knight
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Anderson, IN
Ryan L was great. Very nice and knew what he was doing and completed the job quickly. Great and timely service. I called and my spring was replaced in a few hours on the same day. Pretty impressive.
- Brett Huber
Carmel, IN
Matt was great, knowledgeable and had many good suggestions. Now evaluatiing information provided.
- Barbara Kennedy
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Plainfield, IN
Ben called to inform me that he was on his way. After checking my door, he thoroughly explained and showed me not only the problem I was aware of but also possible problems I may have in the near future, which I was already somewhat aware of. He completed the job in a timely manner. He was polite and easy to talk to. I would recommend this company
- Suzie Stanley
Carmel, IN
My service technician was Kevin U and he was accompanied by Pascal. They both were very professional, honest, very knowledgeable, kind, caring and hard working. My house was built in 2002. I asked Kevin to please assess what needs to be repaired and or replaced. He provided me with three quotes to replace the unit and necessary parts and made it perfectly clear that it was my choice. He never once pushed me in anyway, and when I asked him questions he was very honest with me. I replaced the grange door opener, springs, keypad and all other necessary parts to the system excluding the track and the door. I can’t speak highly enough about Kevin U and Pascal. I have owned my own business, I am in the new home building business and work with many vendors every day and I could have used on of them. Customer service is extremely important to me and these two young men are phenomenal! They couldn’t do enough for me. They’re uniforms were professional and clean, they wore their masks, they worked hard and cleaned everything up including the leaves in my driveway. Lol These two are truly an asset to Precision and their manager should be extremely proud of them. This was my first experience with Precision. I chose you because I liked the professional and informative website including showing your technicians bio’s I would hands down hire these two gentleman in a heartbeat. Keep doing what you’re doing to hire and run a great company that clearly understands that “ if you don’t treat your customers the right way, you won’t have a business for very long! Phenomenal job Kevin U and Pascal!! Keep up the good work!!
- Marybeth Loomis
Westfield, IN
Pleased with professionalism and prior services
- Joe Houck
Indianapolis, IN
Ryan was great! He was very friendly and super knowledgeable and just real professional. He walked me through issues with my current garage door and options on how to fix the underlying issues. He wore a mask and i was super grateful for that! All in all, I was very happy with the service.
- Lynn Dombrowski
Carmel, IN
James Vanderbur was professional and answered all all questions!
- Marty Meyer
Indianapolis, IN
Numerous repairs were done. Brandon ascertained what repairs needed to be done and discussed them with my wife and I. He seemed to understand the dilemma that we were facing as seniors and on a fixed income. He checked with his boss and we were offered a way to have most of the repairs done without having to purchase a new door at that time. We were very pleased with Brandon and the work that he did.
- Gregory Burden
Fishers, IN
Josh did an excellent job, and upgraded the hardware so there are no more issues.
- Hunter Stall
Indianapolis, IN
I called Precision because their website promotes same day service but I never expected the technician to be at my house within 45 minutes on a Saturday! James was amazing: smart, honest and friendly. Pricing was transparent and he didn’t try to sell me more than I needed. I would recommend Precision, and James specifically, to anyone in Indianapolis.
- Kristina Uland
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Carmel, IN
Always on time, friendly, and knowledgeable. Great job. Yes
- Carnie Vann
Indianapolis, IN
Excellent service, technician did a great job !!!
- Norman Hamilton
Greenwood, IN
The quality is good, workmanship is good (only time can tell). But it was outrageously expensive. I searched "garage door repair near me" - instead I should have just called Sears. My house is 20 years old. The Sears Craftman garage door worked for 20 years, and a similar one (at less than 1/3 the price of Precision) would work fine for another 20 years. My LEDs were misaligned - a simple issue. But then the spring at the top wore out and broke. I searched the Internet - a pair of those springs cost $59. Ryan charged me $496. Similarly a Craftman controller is around $275. I was charged way more than that. With the enormous cost, I asked Ryan if you would allow deferred payment - which means the customer makes monthly payments for a year or something. He said Yes, you could split it into 2 payments. At the end of the job he said the 2 payments were due yesterday and today - in other words there was no deferred payment. Customers should do a price shopping before engaging this company.
- parvathy Hadley
Indianapolis, IN
I called because my parents had their door serviced by your company. This was years ago and I could only hope your company was still valuable. I was told when I called, upfront that there would be a upfront service call fee. I was also told I could use my credit card. I had no idea the final cost. I only had $200.00 available on my credit card. I explained this when the tech arrived. He said he would assess my door and let me decide. The estimate was well over $200.00. I told him I could not pay that much. I would have hang a curtain over it and pretend to have a garage door. I explained that I am I single grandma raising 2 grandkids. My budget was stressed to the limit. The tech got on his phone and made it work for me. I can not afford to replace my door or opener. When I can I will call you back and buy from your business. I have already told friends and family about my experience with you and recommended you. Thank your for your help and kindness.
- Nancy Stouch
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Fishers, IN
Brandon was very good. Explained everything very well .Provided options. Very professional.
- Thomas Charles
Indianapolis, IN
Wow! What an amazing experience from start to finish. The operator that took my call was courteous & professional, and was able to provide an appointment the very next morning. The technicians that showed up were exceptional. They understood my concern and quickly diagnosed the problem, giving me options for a resolution. No pressure, no up-selling, just the info that I needed to make a choice. When small issues came up that were not covered by the original quote, they fixed them anyway without an additional fee. I would highly recommend Precision to anyone needing garage door installation and/or repairs!
- Tom Kelly
Anderson, IN
Nick was absolutely phenomenal. I would recommend him anytime and any day. Thank you so much for everything.
- Britney Kilea
Carmel, IN
Ryan D. did a great job repairing my garage door and installing a much needed new opener and system. He was informative, thorough, courteous, and fair in pricing. I can take great comfort in knowing that a high quality job was performed on my garage door and the new system. Would recommend him and his company Precision Garage Door to close family and friends looking for garage door services!
- Luke S.
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Mooresville, IN
We wanted to thank Ryan for a great job fixing our garage door on a Sunday! He was very thorough explaining what needed fixed or replaced. Very nice guy and it didn’t feel like a sales call, just simply fixed what needed fixed, replaced what needed replaced. Thank you, Ryan and Precision!
- Tony Richardson
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Shelbyville, IN
Super nice installer, took time to explain what he was doing. Very satisfied with end product. Would recommend with no reservations.
- Dennis Scudder
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Fishers, IN
Great service!
- Kelly Bilbrey
I found this company just by a quick internet search. Before my technician arrived, I received a text saying he was on his way and it gave a quick bio about him (where he's from, education, children, interests). This was nice because I didn't feel like I was going in blind and it gave me a heads up to put my dogs up. My technician Nick was really great. He also had someone training with him who was also very kind. Nick made sure to discuss with me what I was wanting to accomplish with my garage repair and reviewed everything before doing the work so that I was charged for exactly what I expected. He also made reasonable recommendations based on the age of my garage equipment. Both men worked very quickly even though my door was off the track, hanging crooked, broken spring and the track was coming out of the wall. I was overall very satisfied with this quick repair and plan to use this company again for sure for any future garage door repairs! He left a sticker on the inside of my garage door for easy future reference. 10/10!
- Hannah Czerwinski