Read what people are saying
about Precision Garage Door
Precision Garage Door of Indianapolishas received 13892 reviews, averaging 4.96 Stars:
Fishers, IN
Product:
Service Technician: Andrew S
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I was referred by a friend who lives Middletown that had his spring replaced by Precision. He was right! Precision Tech Brandon did outstanding job. Went over all issues that needed be addressed and made repairs that we decided were most important at the time.
- Randy Tapscott
Arcadia, IN
Precision sent a tech out to fix our door at 10 o’clock Saturday night. We called at 8 o’clock Saturday night! Austin had our garage door fixed before midnight and by then it was subzero outside! this morning, Monday, I opened the garage door, and it didn’t seem like it was working smoothly. I called again, and Teddy was here and gone before I knew it. both technicians took the time to make sure I understood what was wrong and what they were fixing. We are satisfied 110%. I'm giving them five stars because that's all the stars there are to give!
- Charles Bowman
Carmel, IN
Teddy was amazing! Knowledgable. Pleasant. Keep us up-to-date on progress. Good dude! Great service!
- Jason Cosgrove
Mooresville, IN
I've used Precision Garage doors before and always get great service. Today, technician, Scott, was very nice, knowledgeable and efficient. He tuned up and replaced old parts on my Garage door and it's quiet again.
- Sara Watters
Indianapolis, IN
Precision Garage Door Service is the only company I call for my garage doors. I may not be the only one who realizes your garage door needs attention right when you try to leave for work or an important appointment. It's always at the worst moment, it seems. But Precision is always available and ready to help, even the same day. I love that they send a text introducing the person headed to your house with a little bio, so you already feel that you know them when you let them into your house. And each service person is nicer than the last. The service is not only timely, but thorough. They walk you through every issue that they see, the one that got you today, and the ones that will get you later. They come prepared to fix anything and have options so you don't feel pressured. Overall, The Best! Thank you Precision!
- Lourdes Geise
Indianapolis, IN
I would use this company any time and would recommend you do the same. Scott was very nice attention to detail was arrived early, and they are very affordable. Thank you
- Wanda Adams
Product:
Indianapolis, IN
Excellent service from Precision tech, Royal. Had to have my garage door re-wired due to my dog chewing the wire. Royal explained everything to me and also showed me the censor damage prior to doing the work and answered all my questions. His professionalism was outstanding. I contacted Precision after reading the great comments on BBB and as I was reading Precision's commercial came on. Well, that put the icing on the cake. After work was completed to still went over everything. Would definitely recommend this company and planning on calling them back for any future issues. DB
- Debora Binns
Indianapolis, IN
Scott D was great! He cleaned up poor work by previous repair people and didn’t try to sell me anything I didn’t need. I’ll definitely use you guys from now on!
- Joseph Bigelow
Product:
Zionsville, IN
I was extremely satisfied with their business in 2011 and 2013. My technician was hardworking and very astute to know exactly what he was doing. I remembered his words in 2013 and wanted his help ideally first in my need for garage issue help. I went with another company and I was disappointed the day before for a reference to today's visit. Eric Gellenbeck was the one to help me in "13 and details were written for his service then now due to Eric wanting to help his team, he went to work on-site to balance a heavy load today. I was blessed more than I could imagine as they sent a Bio on him to get to know him with his great expertise and how he anchored well as a service manager. Eric explained things with excellence and when I asked him- gave recommendations. He followed his words with wonderful action to show his dedication. A box was used to collect inside the garage trash and there was a nicety to blow snow off my car and pavement to go the "extra mile" for a bonus. You can tell he trains his team to be precise and strive toward "excellence". I felt so at peace and grateful to God for re-finding them and for their graciousness to come out to serve me (save me!!). They are an answer to my prayer... Thank you, Eric, and may your business indeed prosper more and more so with your shining way of instructing your team. My Best ... Deborah
- Deborah Riedweg
Whitestown, IN
Austin did an amazing job. He was able to fix our garage door and he really catered to what we needed. He was very personable and knowledgeable. I really appreciated the way he explained what needed to be done. I would highly recommend him!
- Teana Braun
Indianapolis, IN
Very reliable, conscientious to customer's time, called ahead, kept updating customer as to where he was in completing the repair. Explained everything very concisely and easy to understand.
- Jane Sanftleben
Carmel, IN
I appreciate the friendly and fair service. Austin was knowledgeable and had the garage door repaired in less than an hour.
- Leslie Twyner
Product:
Westfield, IN
Merry prompt service, customer service person was ready to help. Quick response on the quote five stars.
- Paul Sloan
Indianapolis, IN
What an amazing technician Andrew S is. Professional and kind and throughly explained what was wrong and the different ways to fix the issues with my old garage door. Didn’t try to oversell my needs. Replaced Springs and Rollers and other parts. So thankful that he knew his job well and was also good with people. Customer Service is definitely exercised well with this company.
- Nancy Farrand
Fishers, IN
Teddy was great. Friendly, knowledgeable, and honest. Easy to talk to as well. He fixed the wiring issue quickly. Thank you, Teddy!
- Josh Watts
Lebanon, IN
Precision did a great job on my garage! Ryan the tech was professional and very fast. Highly recommend them you have garage problems! Thanks again for your service!
- Ryan Williamson
Product:
Fishers, IN
Ben showed up on the coldest day in years with a smile on his face! He was patient, gave thorough explanations, made sure that I understood what my options were, and was more than professional - he was kind.
- Denise Pichler
Carmel, IN
We were very impressed with Precision. Garage door was struggling to open during cold weather. We called and had an appointment the next day. Eric Gellenbeck was the technician. He gave us different options and explained well what the problem was and the best remedy. Everything working well now. Great service!
- David Mckay
Indianapolis, IN
Scott, our service technician, was wonderful! He arrived early, listened to my description of the problem with our garage door and then completed a thorough inspection before he presented possible solutions. Clear explanations of each issue, what was needed to fix each one, as well as the priority of importance. Very thorough, personable, and professional. I would highly recommend Scott and congratulate Precision on the quality of their employee.
- Sanece Beard
Martinsville, IN
I could not get out of my garage because the spring had broken. Ryan showed up in the afternoon and did an excellent job of getting my door back in shape. He pointed out several other things that needed replaced but did not pressure us to purchase them. We went ahead and replaced several items on the door and the door is working great. I would definitely recommend your company to others.
- John Lacy
Product:
Greenwood, IN
We were scheduled for service between 2 and 4. Someone from the office called to inform us that it would be between 4 and 5. Happy for the call. Mike then called when he was on his way. When he arrived, he was shown the problem. He informed us of what needed to be taken care of. He was very polite and professional. Great man to work with. Your company is lucky to have such a qualified person working for you. Thank you.
- William Griffith
Noblesville, IN
Can’t thank you enough. Elliot was awesome. He offered practical options for our situation and was able to solve our problem the same day. He is a great ambassador for your company. Service was fast, efficient, professional, and knowledgeable. I will be using your company for all garage door projects or concerns moving forward and will be glad to pass your name along to everyone I know.
- Katie Shouse
Brownsburg, IN
Austin D. did a great job. Very personable and professional.
- Ron Irelan
Brownsburg, IN
The temp was around zero and my garage door was stuck open. They had somebody in half hour after I called. Austin D. Was very polite, very friendly, knowledgeable. He did a great job. I couldn’t have asked for a better person to come out. I was very pleased.
- Joyce VonDerahe
Franklin, IN
Owen was very good at his job, he was very nice, down to earth and not pushy. He explained everything to us and showed us how everything worked. We would definitely request him again and refer him and precision to others.
- Randy Calhoun
Product:
Indianapolis, IN
Joel was very helpful, competent and very pleasant . We could not have been happier with the prompt and professional service . Especially in This cold weather !
- Fred Biesecker
Indianapolis, IN
Service was great. Service Tech was amazing and we are really happy with the service. Will recommended to everyone we know. Thanks for your prompt service. It's had to find companies who care about their customers...which you really do care.
- Cate and Bob Montgomery
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Once again Precision exceeded my expectations. Technician was on time, knowledgeable, friendly and most of all fixed my issue. They stood behind their products and workmanship by covering the repair as warranty. Thanks again for your service.
- Jay Weston
Avon, IN
The technician arrived at the time given, was very polite, told me the process he would follow to determine the problem, and asked if I had any questions before he began. Afterwards he discussed what he found and fixed the problem. I highly recommend Precision Door Company. I will definitely use them in the future.
- Marty Chapman
Absolutely excellent service and equipment. The 20 year old garage door opener finally died from a shorted out transformer on the circuit board. The tech diagnosed the problem quickly, had the replacement unit on the truck, installed everything and walked thru it all working. Can’t say enough about it and the service provided.
- Greg Lundberg