Read what people are saying
about Precision Garage Door
Precision Garage Door of Indianapolishas received 13619 reviews, averaging 4.96 Stars:
Noblesville, IN
Indianapolis, IN
Brandon Richardson was our service technician. If I could give him 10 stars I would. He was kind,knowledgeable, explained every option. No pressure to do anything we were uncomfortable with. We made a choice he got right to business and went above and beyond . We would love to adopt him he's just that special. We will recommend him to all our friends and anyone looking for honest reliable help.
- David Schuster
Greenwood, IN
The technician, Pat, was knowledgeable, extremely courteous and professional. We had multiple aging parts replaced including broken spring. Very satisfied with the service and would highly recommend your company.
- Dave Durocher
Indianapolis, IN
Precision installed our new garage door last summer. At the time we did not elect to replace the opener. This week the sensor failed. Since the opener was very old, we decided this time to replace the opener. We called Precision today due to the pleasant experience with our new garage door. The technician, Eli, responded to our call quickly. He was extremely helpful, knowledgeable, and informative. He explained our options, with no pressure—just solid and detailed information. Eli represented Precision well and displayed thorough knowledge of the products offered. We are very pleased with the services and products Precision has provided.
- Cindy Martz
Product:
Indianapolis, IN
Eli Travis was a gentleman and complete professional. He listened to my expectations and answered all of them . I would highly recommend him and Precision for being prompt and highly skilled professionals.
- Kathi Puntenney
Product:
Plainfield, IN
Ryan was professional and knowledgeable. I appreciated the kindness as he explained what was needed and how it could be done. He was able to complete the job surprising fast. Thank you for helping make an unpleasant situation bearable.
- Brandy McClure
Product:
Fortville, IN
I called Precision Garage Door with an issue that made it dangerous to open my garage door. The lady who answered the phone was very courteous and told me she could send a technician that day. Technician Mike F. arrived at my house within an hour. Mike analyzed the problem and put a plan together to address it. He thoroughly explained the required repairs. It was obvious Mike is a very experienced technician. He solved the problem. Mike was very courteous, friendly, and professional. He is an outstanding representative of Precision Garage Door. I will not hesitate to call Precision again in the future. Midonna D.
- Midonna Downing
Indianapolis, IN
Brock did a great job. He showed up on time, was professional, courteous and thorough. I will definitely continue to be a Precision customer and recommend their services to others.
- Donna Kopach
Fishers, IN
Technicians were on time, professional and courteous.
- Brandon H
Indianapolis, IN
My wife did the picking after looking at some coupons
- Daniel Koester
Fishers, IN
The service provided was excellent. My experience started with with a polite customer service representative who promptly answered my phone call and made arrangements for a service call. The technician was equally polite and professional, and his expertise and skills were exceptional. After he performed the work, he took the time to share other helpful operational information. At the end of the call, he asked one last time if I was completely satisfied. I'll be calling again soon for additional repairs.
- Shirley Triller
Indianapolis, IN
Robert was very professional, timely, and thorough with his work. I was pleased at how quickly I was seen and how quickly the problem was resolved.
- Angela Kesterson
Product:
McCordsville, IN
1. The customer service rep asked all the right questions and set up an appointment quickly and accurately. In fact, she was the first CSR that actually knew to ask me about the sound that the door was making! Very impressive. 2. My technician was early to the appointment, listened to my description of the problem, and kept me informed throughout the appointment. He was polite, professional, and expert in his craft. Precision is an outstanding service team!
- Ron Ackerman
Camby, IN
Eli did a great job taking care of all our issues. He arrived quickly and had our door fixed within the hour. We would definitely use Precision again.
- Alan Hurt
Greenwood, IN
Drew was our technician and was professional and honest in every way! Very kind - went straight to work and was done in a couple of hours! I would ask for him again without question!!!
- Doug Springer
Indianapolis, IN
Precision door installed new mechanics on my door earlier this year. It was a great experience. I called today to schedule an appointment because I couldn’t figure out why my garage door disengaged with the garage door opener and I couldn’t get it re-engaged. The fix was simple and John B. was extremely respectful salvaging my complete embarrassment. He then proceeded to identify ill positioned sensors, which he fixed, and provided education for me to watch in the future. But he didn’t stop there. He noticed the new mechanics they had installed weren’t working to their best potential. He took the time to adjust them so that the door was even more smooth than it was before. All for the cost of the service fee, I might add. Long story short, AMAZING SERVICE, by John B and Precision Door from phone call to completion. Thank you!
- Tracie Tullus
Fishers, IN
Excellent service . Explained well about the procedure talked about him self some and an excellent young man I would definitely treat him to a dinner gift card for his loyalty and how great a job he did for me explaining everything
- Von Swift
Bargersville, IN
The service was great.
- Jere Hadley
Indianapolis, IN
Awesome job! He was able to get my MyQ up and running after 2 years being non operational. Andrew did awesome and great job in changing codes and batteries to the backup.
- Cheryl Williams
Whitestown, IN
I was told that you were open seven days a week. My garage door broke on a Sunday. Precision was out the next day, on time. Our tech was Kevin. He was great. Explained everything that needed replaced and how it all worked. He was so personable, knowledgeable and thorough. It was a great experience and I will always use Precision and recommend to my friends.
- Robert & Christine Kelly
Plainfield, IN
Eli was professional and courteous. He explained everything and showed us where his concerns were. Right on time with the appointment. He is and asset to your company.
- Lisa Laughlin
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The young man was very professional. He explained everything he was going to do and left it up to me if I wanted it done. I have used them before and will always use them.
- Susan Kirby
Product:
Carmel, IN
Professional service
- Kyle Mcarthy
Westfield, IN
Eric did a great job. He explained all that he had done and what I could expect in the future. Had a general service check up.
- Peter Bolles
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Same day service. Brock was very professional, knowledgeable and courteous. Thanks
- Jay Weston
Product:
Indianapolis, IN
My neighbor recommended I call Precision because she had seen great reviews of your company. I am very happy she did. The young lady I initially spoke with was kind and helpful. Andrew was the technician assigned to fix my broken garage door. He was prompt, very kind and explained my problem and options to fix the problem in a way I could understand. He took the time to answer my questions which I greatly appreciated. Very satisfied with the service and will definitely recommend to others!
- Patty Cummins
Zionsville, IN
Austin was amazing. Same day service, great customer service skills, fantastic with the kids. Overall great experience!
- Randy Pryor
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Mike called his ETA, and arrived right on time. He gave me options of services to be rendered, explaining benefits of each. It was a superb job done and I was very happy with the service. VERY NICE!
- Judith Rensberger
Product:
Avon, IN
Brandon was an awesome technician very smart and very knowledgeable about what he does he’s a great guy and you should definitely be happy to have him there should be more like him in the workforce he is always welcome here anytime
- Albert Philipanec
Indianapolis, IN
Eli was very professional, honest and upfront with us for what actually needed to be replaced and could be salvaged. We opted for the new door(with windows) knowing it was going to be a little bit more, but felt good with the entire process because of him. Now we can’t wait. Thank you all so much!
- Richard Hunter
Product:
Service was prompt and communication was very good. Service technician was very polite and helpful and did excellent work and explained everything he was doing. I would recommend the service technician and your company to anyone needing garage door repair.
- Dennis Mcgrady