Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 14632 reviews, averaging 4.96 Stars:
McCordsville, IN
Service Provided:
Product:
Service Technician: Kevin U
Lebanon, IN
Eric was very professional. He explained things clearly. I would give his work 5 stars.
- Steven Christian
Indianapolis, IN
Eli was prompt, polite and very professional. Very friendly. Exceptional customer service. Thank you!
- Jim & Jennifer Talbott
Fortville, IN
The technician arrived in a timely manner and was very friendly. I had a broken spring causing the door to only partially open. The tech put a quote together to make repairs and added several other items to the bid. I just went with what was needed at that time. I felt the quote was very high at over $900 and found out the quote was for a stronger spring than what I previously had. I did not realize there were options. I went back out and the tech said he thought I wanted the stronger spring because I said the door was used a lot. He did agree to change the spring back to a standard spring with no problem. He also helped me with reprogramming a couple of remotes that only took a couple of minutes. I still felt $637 for a spring and a cable that took less than an hour to repair was way too much. I paid less than $1,000 5 years ago to have the entire door replaced. I looked up the average cost to have these items replaced and the typical cost is between $300-$500. The door is working fine so my only complaint is the high cost. I would not recommend Precision due to this factor and this is the reason for the 3 stars.
- Dan Witte
Carmel, IN
Reset garage door openers, key pad and home link in new vehicle.
- Bud Creech
Product:
Indianapolis, IN
Great service and value.
- Evan Acton
Product:
Arcadia, IN
The man who put my door in was very excellent in his work and professionalism. The door was the right price and works and looks great.
- Josh Ireland
Danville, IN
On time, and very courteous. OFFERED SEVERAL OPTIONS TO MEET MY NEEDS.
- Kevin West
Fishers, IN
Eli was very friendly and professional. His service was quick, efficient, and detail oriented. He laid out and explained all pricing options for my repair in a non-pressuring manner, which I truly appreciated. He thoroughly reviewed his work with me and educated me on any changes from my old system in a way I could easily understand. Definitely would recommend this company, and Eli in particular!
- Lauren P
Indianapolis, IN
Eli was very professional as well as knowledgeable. I will be reaching out to him for future work.
- Erik Rieker
Product:
Indianapolis, IN
I chose Precision Garage Door because I have had friends that have used this company and were very satisfied! This was a great service experience, it is so refreshing and important to me to get a real person answer the phone rather than being told to go to the webpage and report my issue. On the day of service, the expectations set by the person on the phone were exactly what happened. I was called by the technician before the estimated repair window and given an estimate of when he would be at my location, he was on time. He was friendly and professional. After looking at my garage door and opener, he then explained what the issue was. He then discussed the options and answered some questions that I had. His work was completed and he reviewed the pieces that were replaced and showed me how they were different than the original. We made sure the door was operational, the door sounded so quiet going up and down whereas before that, it was noisy and sounded strained. Thank you so much, I will definitely refer Precision to others.
- Regina Walters
Indianapolis, IN
Great service. My technician was courteous and outstanding. I’m glad I called Precision. Thank you
- John Andrews
Noblesville, IN
Chris serviced our garage door today we were very pleased with his professionalism and the work he completed. Great service and wonderful customer service!
- Mark Skipper
Product:
Indianapolis, IN
I was impressed with reviews and ratings. The technicians were excellent. Explanations of work to be done was thorough. I feel confident that I chose the right company after talking with the technicians.
- Mary Bostwick
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Service Technician: Drew T
Indianapolis, IN
Eli was excellent!! He checked all parts and offered helpful tips. He was timely and through. I appreciate his orofessionalism
- Richetta Smith
Product:
Westfield, IN
Brandon was the person who was sent to service my issue. I ended purchasing almost everything new except the door itself. He called before arriving, explained all my options, gave a good estimate and finish the work timely and cleanly. He is terrific representation of your company. He had to work around a messy garage, pets and an owner who was limited physically. I appreciate him watching out for all of us(pets are escape artists). Thanks and would recommend him and your company to anyone.
- Ginger
Carmel, IN
Very fast, efficient, knowledge, and friendly!
- Kevin Durkee
Noblesville, IN
I scheduled an appointment for the next day to repair my broken spring. To my surprise Brandon was able to show up the same day. He was very courteous and pleasant to deal with. He quoted me several options and explained them all. I ended up doing more than replacing the spring, not because Brandon up sold me unnecessary parts but because he explained to me the benefits of replacing my old garage door parts. I will definitely call them again if needed.
- Andrew Mast
Indianapolis, IN
Woke up this morning to our garage door not opening but saw a sticker from precision on the inside of the door. When I called they were able to get me in tomorrow morning but told me that if there was an opening maybe today. Call they call back and said there was an opening and sending someone this afternoon. They sent a text message that told me Brock D. was on his way after he had already called to say that he was 20 minutes out. Brock D. showed up said that he would be able to do a diagnostic and see what was all wrong with our door. Not only was he able to find the reason it wouldn’t open but he also saw things that were getting worn out that may cause a problem in the very near future. Brock D. was very understanding about needing to figure everything out today and he was great with our pups very personable mean and I enjoyed having him work on our garage door today. Reasonably priced for the work and parts that were provided. Overall not just a five star rating but a fantastic experience with this company .
- Janet Chappell
Product:
Atlanta, IN
Ben was very professional and did an excellent job. Would highly recommend him and Precision Garage Door!
- Sandy Eggers
Indianapolis, IN
Tech inspected garage door and opening system gave his professional opinion provided options of what I was inquiring about very honest and no pushy sales gimmick I would definitely recommend and personally use there services again
- Eric Bryant
Avon, IN
Friendly Professional Service!
- Benita Butcher
Indianapolis, IN
I needed a torsional spring replaced on my garage door and Precision Indicated they could complete that task the next day.
- Steve Winegardner
Product:
Fishers, IN
They always take great care of us! Everyone from dispatch to the techs are great people!
- Steve Narde
Great service
- Ryan Bergman
Indianapolis, IN
Ryan is amazing! Smart and personable - he is such a great asset to the organization!!! With people like him on the team, you will be extremely successful. We will certainly use you again and will refer you (and Ryan!) to anyone that needs help with their garage doors. #excellence
- Erving Williams
Product:
Noblesville, IN
Vladimir did a great job assessing our problem and making recommendations on options for repairing our garage door. He was very thorough, knowledgeable, and did an excellent job in the installation. He offered options without pressuring a choice and even went beyond what I considered necessary to make sure that our garage door was well taken care of. My only question is that I haven't received receipt for my payment yet. Vladimir said he was going to send a detailed receipt via email. As of 4-14-22 I haven't received it.
- Sheldon Shalley
Carmel, IN
We had a failure of our garage door opener which we had recently purchased from precision somewhere in the last 5 to 6 years. The technician who installed that one was wonderful. When I called today I made it clear that I was upset with the unit and how it had been less than reliable your company sent out Austin. This gentleman personifies excellence professionalism empathy and creativity all in one contractor. I know you can’t control all the ins and outs of the equipment that you purchase to resell. But you can control the manner in which you treat your customers. In this incident today you created the perfect example of how it should be done. Congratulations on employing such a wonderful technician as Austin and I hope that you all have a very blessed Easter . Paul Lunsford.
- Paul Lunsford
Fishers, IN
I had a very good experience with the gentlemen who came were very helpful. They had to replace a part. They explained what was happening as they did the work. I felt like I could trust them.
- Lori Urias-Gehris
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Service Technician: Andrew S
Fishers, IN
They were on time. Clean professional appearance. Explained all my options. Did not pressure me to buy more than I needed or upgrade to a more expensive model. Will use them again for sure.
- William Mitchell
Was able to schedule an appointment same day, and even improved on the original eta. The techs were both friendly, professional and honest. Work and product quality is excellent.
- Rob Spay