Read what people are saying
about Precision Garage Door in:
Indianapolis, IN
Precision Garage Door of Indianapolishas received 5207 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Highly recommended. Service tech Ryan was on time, surveyed the situation, gave me my options and completed the job in a timely manner. He was fun to talk to, we have a couple of laughs and he was the best.
- John Miller
Product:
Indianapolis, IN
The Technician was helpful. I’m bummed that I have to buy a new door, but I’m not surprised. The Technician patiently explained all optional
- Leigh Lindsey
Product:
Indianapolis, IN
I called Precision this morning to report that my garage door would not operate. It moved about 3 inches when I pushed the button but that was it. I was familiar with Precision because I had used their services about a year ago for a similar problem. I was given a window of arrival but received a call later, that a technician was available to come earlier. I no sooner hung up from that call when their technician Martin called to be sure I was available and that he was just 7 minutes away. Upon his arrival, I explained to Martin the problem I was having and he immediately addressed the issue and had my door operational in a matter of minutes! I can't say enough about Precision's technicians and the friendly and professional manner in which they handle these situations. I can't imagine why anyone would call another company. Kudos to Precision Door Service for all they do. They are the best!!
- Chris Dunn
Indianapolis, IN
Cohl did a fantastic job.
- David Kleyn
Product:
Indianapolis, IN
My garage door wouldn’t close. It had opened earlier, but wouldn’t close. I called Precision because they could come right out. Pat F. arrived just as Precision as texted me earlier. Pat easily diagnosed the problem. He identified my garage door had been hit and knocked a pin out of alignment (the guilty party confessed). As part of the $88 Service Call & 22 point Tuneup, he fixed it and my door sounds quieter and smoother than it has in years. Pat nicely wrote me up a good maintenance plan on replacing moving parts to keep the opener from working so hard. Folks keep up on an annual Tuneup! I never had before, but I will now!
- Elaine Yednak
Indianapolis, IN
Very, very satisfied with my experience working with Precision! Our garage door stopped working a few months ago and we were just curious what was wrong/how to fix it... when Scott arrived, he quickly diagnosed the problem, explained what would be needed to fix it, and to my surprise, was available to fix it that day. He was extremely helpful, professional, and friendly. He took his time going over different options and recommendations, breaking down the cost so I was fully informed. I felt extremely comfortable and confident in his expertise and happy with the outcome. Would definitely recommend this company to anyone with garage needs.
- Laura
Product:
Indianapolis, IN
RJ was efficient and friendly. Spring broke on our garage and majority of parts were almost 20yrs old. RJ repaired and replaced the majority of our system which was long overdue. It’s nice knowing everything is in good order and updated.
- Andrew Drufke
Product:
Service Technician: RJ D
Indianapolis, IN
A recent storm damaged my outside electric meter which then ruined my garage door opener. I called Precision and was given a morning appointment the next day. Technician Tim Whitlow arrived and went right to work assessing the damage, checking to see if my old door opener could be fixed. He showed me what was wrong and it was determined, after he thoroughly explained to me the damage, that I needed a new system. Tim was knowledgeable, empathetic, professional and friendly. He represented the company well and was thorough and efficient in the installation process. After he completed the job, he explained the system and its components, making sure I knew how to operate it. He explained the safety features of the system also. It was a pleasure to meet this young man - and he receives a 5 star rating from me!
- Les Durbin
Product:
Installation Technician: Tim W
Indianapolis, IN
Excellent service - from making the appointment to having the work completed. Very professional service all around. I did not feel pressured and was given options to choose from. Felt very confident of the service provided. I couldn't believe how quickly the work was completed - so efficient. The service performed by the service tech - Martin was exceptional! I would highly recommend Precision Door Services. Thank you!
- Denise Dearduff
Indianapolis, IN
We got an appointment the next morning. Ryan was wonderful. He had everything repaired in under an hour. Great job!!
- Brian & Joni Archer
Indianapolis, IN
Read other reviews.
- Manny Harper
Indianapolis, IN
The technician, Drew, was prompt and courteous. He was thorough in figuring out the problem. He gave me several options for new garage door openers and answered all my questions.
- K. Longworth
Indianapolis, IN
Extraordinary customer service! Our door became inoperable late Friday. I went online to request contact, and was stunned when on Sunday I was called to set up an appointment first thing Monday! Great communication throughout. Our technician, Scott, could not have been better. Knowledgeable, efficient, professional. He showed us everything and even made sure it was working in my car. He is definitely an asset to your company. Thanks for the awesome service!
- John Fuller
Product:
Indianapolis, IN
I called this morning to request a service call to fix my garage door. It was very noisy and is old. Got an appointment right away for the same day, and the service technician called 15 minutes before the earliest time (my appointment was from 10:00am to 1:00pm.) and arrived about 10:05 am. He did an inspection and went over his findings with me. I decided to replace the opener and the spring as they were old (1993). He had the whole thing replaced and was finished before noon. The technician was very nice and thorough. I was very pleased with the whole process.
- Sandy Duffin
Indianapolis, IN
Andrew was great. He discovered the problem right away which was pretty serious. He fixed it fast and showed me exactly what it was. The door hadn’t been serviced for quite awhile and he advised me what I should do in the future. But since he was there I decided to let him go ahead and do the future stuff the same day. Great service. Friendly repairman.
- Sheryl Million
Indianapolis, IN
RJ was great and super helpful in giving me a detailed explanation of the issue and what his recommendations were for fixing it. Very knowledgeable and polite.
- Garrett Miller
Indianapolis, IN
Mike F was on time, courteous, kind and answered all questions I had. He provided me with several options for the repairs and completed the agreed upon choice in a quick and timely fashion. I appreciate the quick fix and overall professionalism.
- Jasmin Williamson
Indianapolis, IN
The main spring broke and I found precision on the internet. I called yesterday afternoon and they said they would have a tech here between 8am and 11 am today. Nick showed up at 9am and we reviewed the problem. The springs and other parts were probably over 20 years old. We debated over the extent of the needed repairs and I chose to replace almost everything. Nick did a great job and was very courteous. In closing conversation I told him that I had graduated from Culver Military Academy and it turns out that his wife graduated from Summer Camp at culver. I would highly recommend Precision and Nick to anyone in need of their services.
- John Roberts
Indianapolis, IN
Mr.AustinD.arrived on Sunday 6/18/2023 full of knowledge and information the questions that I asked were answered,very spontaneously he gave me a full explanation of what the problem was and how to correct them My interaction with him was like a blast of sunshine ,Austin deserved 6 stars Mrs.Sandra Hardley-Edwards ????
- Sandra Hardley-Edwards
Product:
Indianapolis, IN
Precision Door is the best hands down. My technician Ryan arrived within 30 minutes of booking an appointment. He installed a brand new door opener and easily walked me through the entire process of setting up the app and remote panel. I highly recommend!!
- Chris Wodock
Product:
Indianapolis, IN
My technician Josh was very pleasant and professional. He thoroughly explained what needed to be done and provided options to save on costs. The whole job was completed in just 90 minutes! Very pleased with the whole experience. I definitely recommend Precision to anyone needing garage door service.
- K James
Indianapolis, IN
Great work on time give that young man a raise
- James Holt
Indianapolis, IN
Great communication. They had to change original time but only after they checked with me to make sure I was okay with change. Scott arrived on time and was able to fix what I broke! Yes I ran into side of door! Did full safety check on door! Great service. Will use again!
- Kathleen Lee
Indianapolis, IN
Ryan D. was awesome. He called prior to his arrival, arrived when he said he would, figured out the issue within minutes, and had everything working as good as new in matter of no time at all. His professionalism, knowledge and courtesy shined through the entire time and he left me knowing more than I did before. I couldn’t have asked for a better experience.
- William Lile
Indianapolis, IN
Thank you
- Ceasar Johnson
Product:
Indianapolis, IN
Joshua was amazing! He provided exceptional customer service! He immediately offered to confirm if the garage door opener could be repaired while I thought it needed to be replaced! He showed he really does care about the customer’s best interest/needs! If and when needed I will contact Precision Garage in the future because of Joshua!!! Thank you!!!!
- Karen Carter-Harris
Indianapolis, IN
Have used Precision previously, so I called again. Ben was here earlier that expected (yay!) and completed the work in a timely and efficient manor.
- Jane Gooliak
Indianapolis, IN
Wonderful job! Fast, thorough and efficient! Thank You!
- Jan Jackman
Indianapolis, IN
Hi, Mandy answered my call. I ask if anyone was around to get a estimate; she asked for what services I told her on a spring and she gave me a price right then.Doesn't usually happen like that most times someone else has to call you back, well done. Josh came on time and fixed me up, all was done well. Need more of this type of service. 5 stars+
- James Smith
Tim was prompt, knowledgeable, courteous, efficient, and worked quickly. Took time to explain the problem, and what was needed to fix it.
- Penny Cordell