Read what people are saying
about Precision Garage Door in:
Indianapolis, IN
Precision Garage Door of Indianapolishas received 5219 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Eli was my technician today. He called prior to see if the time he planned to arrive was good for me. He arrived promptly, explained everything clearly and politely, completed the work and left everything clean. He was extremely pleasant,polite,and knowledgeable. Thanks Eli! Vanessa Morris
- Vanessa Morris
Product:
Indianapolis, IN
Quick. Pleasant. Very knowledgeable. Explained in terms that I understood. Options. Drew is very personable, good at communicating the process from what was wrong to how he will fix. Offered options. Very pleased with overall communication from the first contact at the answering service to the service of Drew. Five + Stars!! Thank you!!
- Kara Davis
Indianapolis, IN
Mike came out and service my door in minutes ! Very knowledgeable and extremely professional, even example how to fix problems on my own for next time ! Will definitely refer to family and neighbors!
- Erin Jackson
Product:
Indianapolis, IN
Brandon R was my technician today. He arrived promptly and diagnosed the problem. He offered an expert and honest solution. He didn't try to over sell me parts I didn't need. He remained professional and respectful while completing the work. He offered me affordable solutions so that I could get the work that I needed to have done, done. I will definitely recommend Precision Door Service to family and friends.
- Felicia Thomas
Indianapolis, IN
Mike F did a fantastic job! He installed my new opener and keypad in a very timely manner. Left no mess...can't even tell he was here. So thankful he was available for our emergency Sunday breakdown. Highly recommend this company and Mike. Thanks again!
- Shelly Benedick
Indianapolis, IN
my service technician, Austin, was fantastic. He explained everything in good detail and was very personable and friendly. He explained everything that he was going to do before he did it and offered options.
- Ten Gray
Product:
Indianapolis, IN
Used before
- Nancy Carey
Product:
Indianapolis, IN
Eli did a great job of explaining options to me to choose the best route to replace my garage door opener. He completed the job in more than a reasonable amount of time (all by himself!). He happily did the extra work to replace the rubber seal on the door as well. He was very professional in his appearance and attitude. No one is happy when it comes time to have to pay for a repair, but this was long overdue and I appreciated how easy the process was!
- Kevin Zimmerman
Product:
Indianapolis, IN
These folks moved things around to meet my timing needs. Austin was prompt, courteous, and very professional. He explained everything as he worked, and suggested future needs without pressure selling. Finally, he made sure I was satisfied with the service. Pricing was completely fair and inline. I will use Precision in the future, and recommend them to friends and neighbors.
- Dan Cheak
Indianapolis, IN
Our garage door would not open and we couldn’t figure out why. Precision Garage Door was able to send someone out the next day. There tech Josh came out, assessed the issue, and replaced all broken and worn parts all before lunch!
- John Dougherty
Indianapolis, IN
My technician Austin arrived at the time he said he would. He was able to diagnose the problem and repair it. Austin was very professional and answered all my questions. He also showed me some preventative steps that I can take to help my opener last longer. I also appreciate that I never felt pressured to upgrade any parts, but was given suggestions to help the longevity of the garage door opener. I will definitely use Precision in the future.
- Michael Ellyson
Indianapolis, IN
My experience was the best. He made me feel so comfortable with the things he did. I don't know how much he gets paid but he needs a raise.????
- Shirley Bell
Indianapolis, IN
Recently purchased my home and noticed the garage door opener struggling (creaking, moaning, and motor pitch whining while opening the door). This triggered the service call. Have a 20 year old garage door and hardware with a newer looking opener (it really should not be struggling the way it was). Cannot remember my technicians name (apologies for that) but, he did a FANTASTIC job!!!!!!! At every stage, he took the time to explain things and go over all of the issues one by one. We first went through the door operation and the technician was able to immediately identify and diagnose the problems. He could tell the opener was not operating well and took note of the noises as well as the slam at the close and hard stop at the top when it was fully open. My Technician worked through several service options and we came to an agreed price to replace the main door springs, and main rod bearings (left, right, and center - which by the way, all the parts came with a 5 year warranty). Turns out, what should have been a center bearing, covered up by the old springs, was nothing more than a plastic bushing... this undoubtedly contributed to all the issues we were observing (and was causing more wear on either end of the rod and the bearings). The tech also (as part of the door service) replaced the sensors (which were found left over - and never installed from the newer opener installation), tightened the drive belt (that was installed incorrectly in the first place... he fixed this issue as well!!), and finally adjusted the open/close limits for the door itself to avoid the slamming we observed at the close and the hard stop at the top during the open. Once everything was completed, the technician went over all the repairs and demonstrated the open/close of the garage door. We were both able to tell the door opened and closed much more smoothly and the motor was noticeably MUCH more quiet... it was like having a new opener installed!!! Only then, was payment requested and I was happy to oblige!! Thank you Precision Garage Door, if you can look up my service technician and give him a bonus and a raise, he certainly deserves it after all the effort he put in on this door to make it right!! Please keep up the good work!!
- Kevin Wells
Product:
Indianapolis, IN
Thank you for your great service. Schedule was within the time frame and received a text about technician in route. Andrew replaced the broken spring and inspected the garage door mechanics, he offered some other repairs that might be needed in the future. Offered to email quotes for other repairs on a future visit. Paid exactly what was quoted. Thanks again for your prompt service.
- Belinda Mascari
Indianapolis, IN
A spring broke on our door. Within one hour Brandon was at our house and able to diagnose the problems and fixed within a quick timeframe. Brandon was courteous, knowledgeable, efficient, and thorough. Thank you for the quick response!
- Dan and Kim Boomershine
Indianapolis, IN
We called your company in 2020 after a competitor didn’t completely resolve an issue. Today’s issue is a result of an older garage door that performed well after your techs 2020 visit. Everything is good now. All questions were answered and the job was done efficiently with all options presented.
- Rick Allen
Indianapolis, IN
Fantastic job done by Precision! Mike was our installer, and he did a great job. He stayed late on a Friday evening to be sure all was done well. We also had our photo eyes replaced about a week after, and Brandon did a great job, too. All very professional, lots of updates along the way, and we are very happy customers!! :)
- Jill Curtis
Indianapolis, IN
Andrew was very helpful and patient as I made a decision about how to address the problem given my options. He also stayed and helped me program the iPhone app with the garage.
- Helene Russell
Product:
Service Technician: Andrew S
Indianapolis, IN
Young Mr Chris was very kind and professional. Explained everythingwelland worked constantly the whole time he was hereappreciated his kindness and professionalism would resolved my door issues highly recomend
- Tara Leslie
Product:
Indianapolis, IN
Excellent, quick service. Ryan did an outstanding job!
- Jill Maniakas
Product:
Indianapolis, IN
Where do is begin? Ben was absolutely phenomenal! He answered all my questions and concerns. He was able to find the issue immediately and took the time to explain what happened. He was extremely thorough with his explanation and reassured us that we would be taken care of. If I ever experience a garage door issue, I would only be returning to precision garage because of Ben. Such a wonderful person.
- Attiya Butt
Product:
Service Technician: Ben H
Indianapolis, IN
The guy named Austin did an awesome. Good customer service skills and went above and beyond. Will recommend to friends and family
- Isiah Stevenson
Product:
Indianapolis, IN
The service we received from your representative Mike Keeley was excellent. He was timely, knowledgeable, and professional. His service was above and beyond my expectation. Hei s an asset and a credit to your company.
- Betty Scott
Indianapolis, IN
Josh Brewer was the technician who came to provide me with an additional garage door opener as well as to do routine service on my garage door. He found some concerning maintenance issues and thoroughly explained them to me as well as to two gentlemen who serve with me on the Board of Directors here at Lions Head Condominiums. It was determined that wee would opt for a repair that would provide us with a long-term solution. Josh was articulate, knowledgeable,and finished the work quickly. It is my intent to recommend to our Board, the we consider Precision Door Service for future needs here at Lions Head and I will also share with our property manager, KMC, so they could add you to our preferred provider list. I was extremely pleased with the service provided by Josh and Precision Door Service!
- Marge Olsen
Indianapolis, IN
Brandon did a great job with everything he was doing. Told me what I should look out for in the future as far as possible repairs. Very professional. Thank you!!!
- Steve Oursler
Indianapolis, IN
Courteous Prompt Professional Proficient Not pushy
- Margaret Thompson
Indianapolis, IN
Great job. We were very happy with the professionalism of our installer. He was quick and well informed when we asked questions. I will recommend Precision to all need help with their garage door!
- Terry Seybert
Product:
Indianapolis, IN
Mike was very knowledgeable, very helpful, and very thorough with installation and training. Can I just say he’s a great human being!! Will always return to precision for our needs. Thank you very much Mike.
- Tammy Chavez
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Service Technician: Mike F
Indianapolis, IN
I called Precision Garage Door in the morning, and Robert came out that afternoon. He examined our garage door and opening mechanism, and then explained to us what he had found. He wrote up several different options that we could take in fixing the issues and left it up to us to make the decision. No pressure at all! Once we had decided which option to take, he went to work right away fixing it. When he was done, our garage door worked smoothly and much more quietly. Robert was friendly, pleasant, efficient, and happy to answer all of our questions. I definitely recomment Precision Garage Door!
- Maryanne D
Product:
My Technician, Brandon, arrived right on time. Inspected my garage door issue. Walked me through money saving ways to correct my problem with the garage door and its mechanics. He got the job done n less than 30 minutes and my garage door was letting up an down smoothly! Excellent Professional. Customer Service was great. Will gladly call Precision for any future work.
- Michelle Ford