Eli did a great job of explaining options to me to choose the best route to replace my garage door opener. He completed the job in more than a reasonable amount of time (all by himself!). He happily did the extra work to replace the rubber seal on the door as well. He was very professional in his appearance and attitude. No one is happy when it comes time to have to pay for a repair, but this was long overdue and I appreciated how easy the process was!

- Kevin Zimmerman

These folks moved things around to meet my timing needs. Austin was prompt, courteous, and very professional. He explained everything as he worked, and suggested future needs without pressure selling. Finally, he made sure I was satisfied with the service. Pricing was completely fair and inline. I will use Precision in the future, and recommend them to friends and neighbors.

- Dan Cheak

Our garage door would not open and we couldn’t figure out why. Precision Garage Door was able to send someone out the next day. There tech Josh came out, assessed the issue, and replaced all broken and worn parts all before lunch!

- John Dougherty

My technician Austin arrived at the time he said he would. He was able to diagnose the problem and repair it. Austin was very professional and answered all my questions. He also showed me some preventative steps that I can take to help my opener last longer. I also appreciate that I never felt pressured to upgrade any parts, but was given suggestions to help the longevity of the garage door opener. I will definitely use Precision in the future.

- Michael Ellyson

My experience was the best. He made me feel so comfortable with the things he did. I don't know how much he gets paid but he needs a raise.????

- Shirley Bell

Recently purchased my home and noticed the garage door opener struggling (creaking, moaning, and motor pitch whining while opening the door). This triggered the service call. Have a 20 year old garage door and hardware with a newer looking opener (it really should not be struggling the way it was). Cannot remember my technicians name (apologies for that) but, he did a FANTASTIC job!!!!!!! At every stage, he took the time to explain things and go over all of the issues one by one. We first went through the door operation and the technician was able to immediately identify and diagnose the problems. He could tell the opener was not operating well and took note of the noises as well as the slam at the close and hard stop at the top when it was fully open. My Technician worked through several service options and we came to an agreed price to replace the main door springs, and main rod bearings (left, right, and center - which by the way, all the parts came with a 5 year warranty). Turns out, what should have been a center bearing, covered up by the old springs, was nothing more than a plastic bushing... this undoubtedly contributed to all the issues we were observing (and was causing more wear on either end of the rod and the bearings). The tech also (as part of the door service) replaced the sensors (which were found left over - and never installed from the newer opener installation), tightened the drive belt (that was installed incorrectly in the first place... he fixed this issue as well!!), and finally adjusted the open/close limits for the door itself to avoid the slamming we observed at the close and the hard stop at the top during the open. Once everything was completed, the technician went over all the repairs and demonstrated the open/close of the garage door. We were both able to tell the door opened and closed much more smoothly and the motor was noticeably MUCH more quiet... it was like having a new opener installed!!! Only then, was payment requested and I was happy to oblige!! Thank you Precision Garage Door, if you can look up my service technician and give him a bonus and a raise, he certainly deserves it after all the effort he put in on this door to make it right!! Please keep up the good work!!

- Kevin Wells

Thank you for your great service. Schedule was within the time frame and received a text about technician in route. Andrew replaced the broken spring and inspected the garage door mechanics, he offered some other repairs that might be needed in the future. Offered to email quotes for other repairs on a future visit. Paid exactly what was quoted. Thanks again for your prompt service.

- Belinda Mascari

A spring broke on our door. Within one hour Brandon was at our house and able to diagnose the problems and fixed within a quick timeframe. Brandon was courteous, knowledgeable, efficient, and thorough. Thank you for the quick response!

- Dan and Kim Boomershine

We called your company in 2020 after a competitor didn’t completely resolve an issue. Today’s issue is a result of an older garage door that performed well after your techs 2020 visit. Everything is good now. All questions were answered and the job was done efficiently with all options presented.

- Rick Allen

Fantastic job done by Precision! Mike was our installer, and he did a great job. He stayed late on a Friday evening to be sure all was done well. We also had our photo eyes replaced about a week after, and Brandon did a great job, too. All very professional, lots of updates along the way, and we are very happy customers!! :)

- Jill Curtis

Andrew was very helpful and patient as I made a decision about how to address the problem given my options. He also stayed and helped me program the iPhone app with the garage.

- Helene Russell

Young Mr Chris was very kind and professional. Explained everythingwelland worked constantly the whole time he was hereappreciated his kindness and professionalism would resolved my door issues highly recomend

- Tara Leslie

Excellent, quick service. Ryan did an outstanding job!

- Jill Maniakas

Where do is begin? Ben was absolutely phenomenal! He answered all my questions and concerns. He was able to find the issue immediately and took the time to explain what happened. He was extremely thorough with his explanation and reassured us that we would be taken care of. If I ever experience a garage door issue, I would only be returning to precision garage because of Ben. Such a wonderful person.

- Attiya Butt

The guy named Austin did an awesome. Good customer service skills and went above and beyond. Will recommend to friends and family

- Isiah Stevenson

The service we received from your representative Mike Keeley was excellent. He was timely, knowledgeable, and professional. His service was above and beyond my expectation. Hei s an asset and a credit to your company.

- Betty Scott

Josh Brewer was the technician who came to provide me with an additional garage door opener as well as to do routine service on my garage door. He found some concerning maintenance issues and thoroughly explained them to me as well as to two gentlemen who serve with me on the Board of Directors here at Lions Head Condominiums. It was determined that wee would opt for a repair that would provide us with a long-term solution. Josh was articulate, knowledgeable,and finished the work quickly. It is my intent to recommend to our Board, the we consider Precision Door Service for future needs here at Lions Head and I will also share with our property manager, KMC, so they could add you to our preferred provider list. I was extremely pleased with the service provided by Josh and Precision Door Service!

- Marge Olsen

Brandon did a great job with everything he was doing. Told me what I should look out for in the future as far as possible repairs. Very professional. Thank you!!!

- Steve Oursler

Courteous Prompt Professional Proficient Not pushy

- Margaret Thompson

Great job. We were very happy with the professionalism of our installer. He was quick and well informed when we asked questions. I will recommend Precision to all need help with their garage door!

- Terry Seybert

Mike was very knowledgeable, very helpful, and very thorough with installation and training. Can I just say he’s a great human being!! Will always return to precision for our needs. Thank you very much Mike.

- Tammy Chavez

I called Precision Garage Door in the morning, and Robert came out that afternoon. He examined our garage door and opening mechanism, and then explained to us what he had found. He wrote up several different options that we could take in fixing the issues and left it up to us to make the decision. No pressure at all! Once we had decided which option to take, he went to work right away fixing it. When he was done, our garage door worked smoothly and much more quietly. Robert was friendly, pleasant, efficient, and happy to answer all of our questions. I definitely recomment Precision Garage Door!

- Maryanne D

Josh B did an exceptional job fixing my garage door. My garage door needs two torsion springs, but for some reason only had one. The spring broke, along with having some other parts wear out. Josh made quick work of the issues that needed resolved, and I’m very satisfied. I called to schedule an appointment in the evening, and the next day my garage was fixed. I recommend Josh and Precision!

- Tyler C

Precision sent out Nick. He was very professional. He explained everything. Replaced the springs and the torsion cables , and was done in an hour 1/2 he did a great job the door works better than it did before the springs broke.

- Jennifer Raber

Precision made my life easy. Once I decided to go with them for my garage door repair/replacement/upgrade, every step was simple and I was never left wondering if I should've have gone with another provider. You all are #1 for many many reasons, and I see that on display in your service. I had 5 points of contact during my upgrade from old broke down door to efficient and highly effective new door. All 5 points of contact left me feeling great about the business being conducted. Honest folks working honestly, that's what it feels like.

- Danny Marquis

I always use Precision Door Service of Indianapolis. My latest service call was due to a loud screech when the door was opened or closed. I also need to have the weather strip on the bottom of my door replaced because field mice were getting in my garage! Andrew, my technician arrived very soon after I called. He was courteous, friendly, and professional. Also very good. He fixed the squeak, and installed a new weather strip in a short time. I recommend Precision Door Service of Indianapolis if you have garage door problems. You even get a discount if you have their sticker posted in the garage!

- John Stephenson

Precision Garage Door Service did an excellent job repairing my garage door. I called for service and they arrived and repaired the door the same day. The people are courteous and professional. Brock inspected my garage door, diagnosed and explained the problem and fixed the issue. I am very satisfied with the service. Thank You

- Kenny Rooks

Every step of this process was painless and easy. Chat service to schedule was quick and Ryan was our technician was so friendly and knowledgeable about the needs we had.

- Christine Macdonald

Nick was very professional & friendly. He explained everything clearly & gave me multiple options. Our garage door has not sounded this quiet in years! I will definitely stay up on the maintenance now & call Precision to do the work.

- Julie Elliott

Josh was absolutely great. I had a lot going on that day and he was wonderful working around the difficult situation I created. Explained everything well and was just a joy to talk to. Great experience.

- Shannon Dwyer