Garage Door Repair Reviews in Hamilton County, IN (Page 5)

We have used Precision twice before and were satisfied with how they handled our issues. For our most recent issue, Mark evaluated the situation, identified the cause, and presented me with options for the solution. He then went to work and made the necessary changes. He was very friendly, let me choose the option, and resolved the problem. I'm very pleased with his work. He tried to crack some jokes, but I guess he can't be good at everything! Thanks, Mark, for fixing our issue.

- Stan Priebe

Prompt, professional, knowledgeable, and pleasant. Explained what might have caused the sensors to misalign and promptly remedied the problem. Highly recommend for garage door repairs/replacements.

- Ofelia Worthy

Eric M was personable as we talked with him, did a great job and was able to complete the job efficiently. He answered my questions and gave me what the options were for me to decide without pressure. I am please with the quality of the product and it should serve us well for many years. Thank you

- Stephen S

Ben was just superb in all ways. Very satisfied.

- Patrick Kelley

Great communicator, he was friendly and knowledgeable, and committed to understanding the needs of the customer.

- JC

For over 14 years I have been extremely pleased with the service I have received from Precision Garage Doors of Indianapolis. The people are great and professional. They are the only company I would consider for garage door service or installation. Today Orland was at my house to correct an intermittent problem closing my garage door. Previously tried to fix the problem, but it returned the next day. He analyzed the potential causes and adjusted the springs, lubricated the doors rollers, adjusted the trip light and reset the circuit board. I am extremely pleased with the steps he took to keep the problem from recurring. I highly recommend Precision Garage Doors of Indianapolis.

- Bill Werler

Dakota was great ! Very professional and friendly. He was very understanding of our circumstances and helped us the best way that he could. His actions resulted in exactly what we needed.

- Michael Clark

I needed Same-Day service on my garage door. Tony was able to come out within 2 hours and got my garage door back in service. Thank You.

- Karen Miner

3 Times I have used Precision Door and I have decided. If anyone ask me or if I need garage door help. I call Precision Garage Door.

- Richard Wofford

We had a great experience with Precision Garage Door Service. Communication was excellent from start to finish. Eric M. was incredibly kind, professional, and knowledgeable. He showed up on time, introduced himself, diagnosed the problem, and was able to fix it within the estimated time frame. He took the time to explain everything clearly and made sure we understood what was going on and what our options were. Our doors are working perfectly! We highly recommend this company.

- Mrisa Sahai

Great customer service from Kevin, expertise and knowledge deserves better than a 5 star rating 10*

- Jim Novielli

Precision Door came out the next day and fixed our door quickly and efficiently which was just what I needed! Chase explained everything to me including a 7 year guarentee. Top notch service. Thanks so much!

- Laura Betzinger

Service was great. Mike was very nice and explained to me my options and worked through the kinks that occurred during installation. I have no idea if the price was high or not but seemed fair. I would recommend them to others.

- Kurt Laurinaitis

The technician was on time. He was very courteous. He was very knowledgeable. He was very polite. We would definitely recommend Precision Garage door Company.

- Nancy Rogers

Initially called with a sudden door failure to open. Service tech Joey, was fortunately able to come much earlier than scheduled. He quickly diagnosed broken springs as the cause and I also mentioned loud squealing from both doors that was only temporarily resolved with lubricant. His analysis of the damage, as well as failing parts, was very thorough. Was provided both repair & refurbishment options with no up sell pressure. I elected to have my 20+ year door mechanicals refurbished, along with the spring repair and they function as smoothly & quietly as I can ever recall. Long overdue! Great warranty & reasonable price for all the work I had completed, and done in only a few hours. Joey was polite & professional, and was very knowledgeable of and competent in his work. I highly recommend him & the company!

- Mike Dick

Mike the technician arrived as expected and was able to fix the problem as well as proactively recommended fixing an issue that would have caused issues in the future.

- Chris Osborn

I called Precision to replace the seal under our garage door. The person on the phone was very professional and helpful. She said a tech would be there that same afternoon between 12 and 2. Austin showed up at 12:01! After replacing the seal, Austin inspected our garage door and advised the cables and springs had limited life. Precision replaced many parts in 2011. After showing me the situation, I decided to go ahead with repairs as we are planning to sell our home in the near future. Austin was very professional, worked hard to install the parts, and has a can do attitude. I would highly recommend Precision Door to those in need.

- Scott Brennan

We have used Precision Garage Door service for years, upgrading from the original garage doors and simple opener to the "green fittings" that last longer than the basic ones. Now we have a garage door opener that we can open and shut from anywhere in the country, and if the power is down (again) the battery backup can open and shut it many times. This time the key pad died and Precision had to replace it. Garage Doors are one of the devices that one simply expects to work when a button is pushed. When they don't work, Precision will figure out why and get it working! Their response time is very rapid as well.

- Paul Snyder

I was very pleased with the service. Steve S. came out within an hour and the garage door was repaired in a hour or less. Excellent service—I would definitely recommend them!”

- Priscilla Gunn

Isaac did a great job inspecting the whole system and explaining what he found. Then he got right to work had it done promptly. Very personable and professional. The website made it easy to schedule the appointment.

- Eric Anderson

Thank you for coming the same day we called. We were in the process of moving out of our house when the garage door failed. I'm very thankful for the kind people I spoke with to make the appointment. They even moved it up for us twice. The technician called with an eta and worked efficiently and within our budget. So very thankful for the ease and great customer service. God bless.

- Lindsay Koskie

Eric was very professional and helpful. I would use you all again

- Wendy Jacobs

Brandon explained everything very thoroughly and offered a variety of repair options, making no effort to sway us in selecting what work would be done. His work was efficient and very clean. He even blew some accumulated dirt out of a corner behind a bin where we keep our large garden tools. Thanks, Brandon!

- Michael Scherperel

Website said "Same day" repair! The guys called and said they'd be 15 minutes EARLY. The were very friendly, explained everything to me and left no mess. Those 2 deserve an award for professionalism.

- Lisa Hudson

Best garage door service provider I have ever seen in my lifetime. Their technicians are honest and very professional.

- Abdi Ali

Drew and associate preformed exceptionally well on my repair. Excellent communication and knowledge base. I’d highly recommend. Bob

- Bob Dimirsky

Chase was a very good technician and very knowledgeable in all things garage. I like that he had a technical background in welding. He and I got along very well. He presented to me all options that were available to me. He even provided me some extra hardware for the doors. Highly recommend. I will note things probably out of control of the company, prices are higher than I was expecting. I have used precision garage door in the past. That’s why I chose them. I know that I was going to get excellent service maybe work on adjusting that price a little bit thanks.

- Alex Boen

I’ve had an incredible experience with this Precision. They’ve replaced garage doors at two of my previous homes and have always done a magnificent job. Excellent customer service, prompt, punctual, great prices, and very professional. Eric G came out to the house and made sure I had the right equipment to fit my needs and Jimmy R completed my install that looks flawless. I’m very happy with my experience and can’t say enough about these guys!

- Eric Andonian

One of the 2 large garage door springs "broke." I had used Precision before and called right away. As promised, my new best friend Teddy showed up 45 minutes later. This experience was like a "commercial." Within the next 45 Minutes Teddy reviewed my options, found a broken hinge, replaced the broken spring as well as the suspect other spring, replaced both somewhat rusty cables and lubricated all the hinges. So if you call "Ask for Teddy."

- John Dalton

Josh W. was very professional and helpful. As he examined our garage door, he kept us informed as to what he found, the cost. He took time to answer our questions so we could make an educated decision on how to proceed. We are very pleased with his work and how our door is now working.

- Karen Schneider