Read what people are saying
about Precision Garage Door
Precision Garage Door of Indianapolishas received 13683 reviews, averaging 4.96 Stars:
Westfield, IN
Fishers, IN
I had no clue who to call for our garage door problem, so I checked customer reviews. Precision was the obvious choice. Eric quickly analyzed the cause, suggested options, then let me choose. He explained each step and found some other things that would eventually need to be taken care of. No push, no pressure. I can’t imagine calling anyone else should we need servicing again.
- Stan Priebe
Fortville, IN
#1 Surprizingly prompt to my call, and arrived 'Day of my Inquiry!' #2 Super courteous gentleman, Chris T., got right to my issue. #3 Explained his prognosis to my Lift Master problem and got right to it. #4 As a contractor myself, I was super impressed with the entire business model that Precision lives by ! #5 Five Star rating isn't enough! Thank You
- Mike McEvers
Product:
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Precision basically rebuilt the door. My panels were good and track was good. The technician, Ben H. inspected the door and made recommendations of kind like good, better, best scenario's. He gave me the three prices and I choice the best. He installed the best garage door opener with a outside keypad, the best torsion springs, new torsion spring shaft, new cables, new cable drums, new electronic eyes, stronger bracket at door for new operator to connect to, lubricated all hinges, installed all new rollers. When he raised and lowered I was shocked how quiet it was. Material and labor was $3303.00, expensive for sure, but worth every dime.
- Dennis Maxwell
Indianapolis, IN
my service technician, Austin, was fantastic. He explained everything in good detail and was very personable and friendly. He explained everything that he was going to do before he did it and offered options.
- Ten Gray
Anderson, IN
I called Precision around 1, they were at my home by 2 and, my garage was fixed before 3! Very happy with the service and the different price points I was offered for what we need. Thank you so much!
- Cheyenne Jokoty
Fishers, IN
My experience with Precision Garage company was exceptional. My new garage door was installed in a timely manner. Ryan, Jacob and Kevin (service men) were all courteous, pleasant, compassionate and professional. They listened attentively and addressed all my questions and concerns appropriately. Ryan my first service man explained in details the reasons why a new garage door was needed, as well as the consequences of choosing to repair the broken parts. I would highly recommend this company.
- Sonia Smythe
Shelbyville, IN
Brandon was excellent! Very friendly and down to earth, answered all our questions and went above and beyond with the job he did!
- : Elizabeth Edwards
Indianapolis, IN
Used before
- Nancy Carey
Product:
Indianapolis, IN
Eli did a great job of explaining options to me to choose the best route to replace my garage door opener. He completed the job in more than a reasonable amount of time (all by himself!). He happily did the extra work to replace the rubber seal on the door as well. He was very professional in his appearance and attitude. No one is happy when it comes time to have to pay for a repair, but this was long overdue and I appreciated how easy the process was!
- Kevin Zimmerman
Product:
Noblesville, IN
Chris did an incredible job of explaining the repair process and performing the work today. Very professional and work was done timely. Customer service A+
- Wayne Knight
Product:
Fishers, IN
Precision was here within a couple hours of my call. Nick Z. was courteous and professional. You can tell he takes great pride in his work quality. Our garage door has never sounded better or opened as smoothly as it does now with its new spring and new rollers.
- Kyle Richmond
Whitestown, IN
Hello, I called on a Saturday to get my garage door fixed. The receptionist was so friendly and helpful and schedules someone to come out that afternoon. I was so pleased! Austin arrived after he called to say he was on his way. He was very friendly, helpful, informative and personable and knowledgeable. He fixed my door and told me of some other things that would need repair now or later. No pressure from him at all, just helpful ideas. I would highly recommend this company. Great service, on time, Austin was wonderful to work with on that Saturday!! I was going out of town the next day and needed immediate service and I got it.!! Thank you
- Emma Meadows
Plainfield, IN
Patrick was very informative and help me gain better knowledge about the garage door and how to keep it in good working condition. I felt confident and safe with his work and him as good person and must be a good employee.
- Patricia Law
Indianapolis, IN
These folks moved things around to meet my timing needs. Austin was prompt, courteous, and very professional. He explained everything as he worked, and suggested future needs without pressure selling. Finally, he made sure I was satisfied with the service. Pricing was completely fair and inline. I will use Precision in the future, and recommend them to friends and neighbors.
- Dan Cheak
Carmel, IN
On time, very courteous and explained the problems and solutions very clearly, giving me options to pick from Service call was set up within 24 hours too Have used them twice before and Will recommend them highly
- Sheetal Vinayek
Anderson, IN
Very nice and professional
- Robert Watson
Product:
Noblesville, IN
Excellent communication, response time, customer service and care! Eric G. was a great technician. We have used Precision in the past and will continue to do so in the future!
- Kristi K
Greenfield, IN
Great friendly service!
- Jay Blair
Avon, IN
We have used you in the past and got great service and you did the repairs within our budget...Patrick F did a GREAT JOB! Thanks!
- Christopher White
Brownsburg, IN
Excellent service and excellent service man.
- Martin Codd
Plainfield, IN
We have used them once before and were very happy with the service. I called this morning after we realized our door wasn't working. it's now 2:30 and the work is done
- Jerry Brown
Indianapolis, IN
Our garage door would not open and we couldn’t figure out why. Precision Garage Door was able to send someone out the next day. There tech Josh came out, assessed the issue, and replaced all broken and worn parts all before lunch!
- John Dougherty
Indianapolis, IN
My technician Austin arrived at the time he said he would. He was able to diagnose the problem and repair it. Austin was very professional and answered all my questions. He also showed me some preventative steps that I can take to help my opener last longer. I also appreciate that I never felt pressured to upgrade any parts, but was given suggestions to help the longevity of the garage door opener. I will definitely use Precision in the future.
- Michael Ellyson
Indianapolis, IN
My experience was the best. He made me feel so comfortable with the things he did. I don't know how much he gets paid but he needs a raise.????
- Shirley Bell
Indianapolis, IN
Recently purchased my home and noticed the garage door opener struggling (creaking, moaning, and motor pitch whining while opening the door). This triggered the service call. Have a 20 year old garage door and hardware with a newer looking opener (it really should not be struggling the way it was). Cannot remember my technicians name (apologies for that) but, he did a FANTASTIC job!!!!!!! At every stage, he took the time to explain things and go over all of the issues one by one. We first went through the door operation and the technician was able to immediately identify and diagnose the problems. He could tell the opener was not operating well and took note of the noises as well as the slam at the close and hard stop at the top when it was fully open. My Technician worked through several service options and we came to an agreed price to replace the main door springs, and main rod bearings (left, right, and center - which by the way, all the parts came with a 5 year warranty). Turns out, what should have been a center bearing, covered up by the old springs, was nothing more than a plastic bushing... this undoubtedly contributed to all the issues we were observing (and was causing more wear on either end of the rod and the bearings). The tech also (as part of the door service) replaced the sensors (which were found left over - and never installed from the newer opener installation), tightened the drive belt (that was installed incorrectly in the first place... he fixed this issue as well!!), and finally adjusted the open/close limits for the door itself to avoid the slamming we observed at the close and the hard stop at the top during the open. Once everything was completed, the technician went over all the repairs and demonstrated the open/close of the garage door. We were both able to tell the door opened and closed much more smoothly and the motor was noticeably MUCH more quiet... it was like having a new opener installed!!! Only then, was payment requested and I was happy to oblige!! Thank you Precision Garage Door, if you can look up my service technician and give him a bonus and a raise, he certainly deserves it after all the effort he put in on this door to make it right!! Please keep up the good work!!
- Kevin Wells
Product:
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Your representative's was courteous, neat, knowledgable, efficient and a pleasure to have had repair the spring assembly on our garage door.
- Mary Joe Ensch
Greenwood, IN
Great same day service! Brandon did an excellent job installing and explaining options. Thank you Precision!
- Gary Anderson
Product:
Service Technician: Brandon R
Indianapolis, IN
Thank you for your great service. Schedule was within the time frame and received a text about technician in route. Andrew replaced the broken spring and inspected the garage door mechanics, he offered some other repairs that might be needed in the future. Offered to email quotes for other repairs on a future visit. Paid exactly what was quoted. Thanks again for your prompt service.
- Belinda Mascari
Indianapolis, IN
A spring broke on our door. Within one hour Brandon was at our house and able to diagnose the problems and fixed within a quick timeframe. Brandon was courteous, knowledgeable, efficient, and thorough. Thank you for the quick response!
- Dan and Kim Boomershine
Appreciated their timeliness, constant updates, etc. Technician provided me options and suggestions to increase the life of my door. He was very efficient and I was satisfied with the results. Rick B
- Rick Ballard