Read what people are saying
about Precision Garage Door
Precision Garage Door of Indianapolishas received 13877 reviews, averaging 4.96 Stars:
Noblesville, IN
Carmel, IN
Best garage door service in the area! Precision has high quality parts, reasonable pricing with professional and knowledgable representatives. Thank you for quickly resolving the issue.
- S.T.
Indianapolis, IN
Isaac arrived promptly as scheduled. He was ready to get started and find out what the problem was. He was very knowledgeable and respectful. If needed, I will definitely use your services again.
- Terri E Alums
Product:
Service Technician: Isaac W
Pendleton, IN
Josh B. my technician was FANTASTIC! He was timely and explained everything thoroughly. Will use your company again and refer you to my friends and family. Thank you!
- Constance Schultz-Heinz
Indianapolis, IN
There may be cheaper garage service companies in town, but we've been so happy with Precision that we've never even wanted to look elsewhere. About 10 years ago, one of the springs on our garage door broke on a Saturday night. We needed to get our cars out for work on Monday and Precision was the only company that was available to come out on that Sunday. They were fast, efficient, and polite. So when our garage door stopped opening this past weekend, we didn't even hesitate to call Precision first. We called and spoke to a real person, not an automated service. They had us in their system from the last time and were able to setup a same-day appointment window (3 hours). The technician, Zeke, called ahead of time and showed up when expected. He was friendly, polite, and absolutely knows his stuff. After examining everything, he went over the everything with us to explain what was wrong and definitely needed repair, but also he went over the rest of the system and door itself to talk about what was still functioning and good and what was deteriorating and would need repair in the future. He asked what we wanted estimates for and, only a few minutes later, presented us with estimates showing low-, mid-, and high-cost options. He went over the pros and cons of each level of options and we selected what we wanted. Having reviewed general prices online, though Precision was in the higher price range, they were still fairly comparable to many of the other competitors. Zeke had everything in his truck and got right to work. We chose to replace the broken door opener with an upgraded one as well as replace a bunch of fixtures that were pretty worn out. It only took him about 3 hours to complete the work. When all was done, he walked us through the new system, helped us setup the remote app, and made sure we knew everything we needed. Zeke was the best! He was patient when we were asking what were probably dumb questions, and told us that there are no dumb questions (he was so nice about it!), and he was happy to repeat things when we thought we missed something. Zeke really was one of the best service people we've ever worked with and he went well above and beyond what was expected. We will not hesitate to use Precision in the future - though, thanks to Zeke, we shouldn't have to!
- V. Elzey
Product:
Service Technician: Zeke D
Indianapolis, IN
Excellent service
- Margaret Graves
Product:
Service Technician: Royal F
Camby, IN
Saw the advertisement on TV and wanted a honest professional estimate. Austin did a great job. He got the job done how I wanted it. He did make some suggestions, but was not pressuring.
- Ron Nitowski
Product:
Indianapolis, IN
Joey did excellent job of assessing prob and gave us correcting options
- Jo Thieme
Greenwood, IN
Eric was fantastic. He explained everything clearly. He gave us options for us to choose from. He was professional, showed up on time and introduced himself. He got straight to the issue I explained and showed me the circuit board which caused the problem. I will have no problem recommending Precision or using Precision if the need arises again.
- Eva Bloodgood
Fortville, IN
Austin provided top-notch service! He diagnosed our garage door and provided several options for repairs. He didn’t pressure us with sales tactics and was respectful. He took the time to explain the work he completed and left the area cleaner than when he started. I highly recommend working with Austin!
- Corey N
Product:
Anderson, IN
I never received my quote after the gentleman came
- Bruce Braden
,
Customer service was great!! Very helpful and knowledgeable.
- Michael Stinson
Indianapolis, IN
Zeke - serviceman Tremendously helpful and patient with all my questions. Great ambassador for your company. I would like to work with Zeke for my future needs. Crystal- receptionist- excellent first impression upon answering my phone call. Pleasant presentation, immediate scheduling for my needs. These two employees give the impression of a five star, first rate, first class company. Congratulations.
- Jim McLinn
Mooresville, IN
We woke up on a Sunday morning with a broken garage door and cars trapped inside. I was able to make an appointment quickly online for same day repair. Our technician Isaac was very respectful and kind. He was obviously very knowledgeable as well. He explained the issues and all of our solution options thoroughly while also allowing us time to discuss what we thought was best for us. He was very tidy and efficient with his work and had it fixed in no time. What a relief it was to get it done so quickly and on a Sunday no less.
- Kierstyn
Shelbyville, IN
Cole was great! He was easy to work with and presented all options. I will use Precision forever. It was worth the money I spent.
- Walter Mcpherson
Fishers, IN
Tony D was great. He explained everything that was wrong and could go wrong in the near future. Provided me a estimate, we consulted on what needed attention today and what needed to be done in the near future. We agreed on work, he started right away. As the day went on we agreed on replacing the two 29 year old garage openers. After he was done he again went through what work he did, what he replaced, what he maintenance, an how to operate the two new garage door openers. Thank you Tony D
- Raymond Graham
Indianapolis, IN
Isaac W was the technician who came to my house to assess the issue with my garage door. He was very pleasant & professional & courteous. After figuring out the problem, he made a recommendation on how to solve and got straight to work replacing both garage door motors. He was great & I would request him specifically again and recommend Precision. The same day appointment options are a life saver for busy working moms! Great job to Isaac!
- Liz Manasek
Indianapolis, IN
Matt was great. He diagnosed the problem and came up with a solution. Will call Percision again if need more service.
- Ron Hunter
Avon, IN
We needed our spring replaced on our double garage door. Nick was our technician and did a very amazing job for our Family. Nick went above and beyond to meet our expectations. Nick I am extremely grateful for you and the Precision team!! Thank you again for making what seemed impossible Possible for our family.
- The Smith’s
Westfield, IN
Isaac gave truly excellent service. He went over the problems in detail, worked hard to get me discounts on the needed products, and did stellar work on installing them. He answered all my questions thoroughly as well. I highly recommend Precision Garage Door and Isaac.
- Masha Belyavski-Frank
Franklin, IN
Pat was incredible and deserves recognition for his knowledge, customer service, and his genuine care for wanting to help me get setup in my new home! I would recommend this company to anyone needing help! Well done Pat!
- Cody Calvert
Product:
Noblesville, IN
Matt did an excellent job of repairing our garage door! He was efficient, professional and explained all that was done in understandable terms. I will definitely be using them for annual upkeep and maintenance. Thank you for such a pleasant experience!
- Maryanne Kinney
Fishers, IN
Great company
- Eric Mckey
Indianapolis, IN
I picked them randomly off the internet AND was very surprised by how quickly they responded. The technician Brandon R was extremely helpful & polite; he took care of the problem in record time. Although, it was more than I could really afford it (lol, on a very fixed income) it was reasonable. I would definitely recommend and will use them myself in the future.
- Charlotte Willoughby
Carmel, IN
Brandon did an excellent job providing me with a view of what needed to be done to correct the problem and avoid other costly repairs. Thank You.
- Joe Kempler
Indianapolis, IN
I wish I could give 6 stars! Brandon R. was extremely knowledgeable and informative. I called at 2pm and he was there fixing our garage issues within an hour. He really turned a stressful situation into a great situation.
- Patrick Knight
Carmel, IN
My technician Eliot was great! Was knowledgeable and completed the work requested. Would definitely ask for him again. Thanks very much!
- Chris Buckner
Indianapolis, IN
Picked company on-line. My guy was fabulous. Quick service on new garage door opener and spring system. Explained how all parts work.
- Kelsey Dickerson
Indianapolis, IN
Justin C was prompt, friendly and very efficient in getting our situation resolved in a timely manner. He laid out what other issues he was seeing on our older garage door and let us know the possible consequences of leaving those unaddressed. We will definitely keep all of that in mind and take care of it when the budget allows. We appreciate Precision because they are very reliable and we can always count on excellent service no matter who shows up. Thanks!
- Anna Long
Product:
Westfield, IN
Teddy did a wonderful job, corrected my problem, and checked out my garage door. All was good and he was very nice to my over excited dog.
- Leigh Myers
Technician was awesome! Very helpful and took care of things quickly!
- Chris Jones