Garage Door Repair in Indianapolis - Page 7

Mary Caitlin Massie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I accidentally backed into my garage door and needed someone to inspect the damage and see if it could be repaired. I was dreading this and just knew I was about to have to pay a couple thousand bucks for a door replacement. Clayton was absolutely amazing from the very minute he got out of the car. At first, I was a little concerned when only one technician arrived, but Clayton quickly put those concerns to rest. He was professional, knowledgeable, and confident from the moment he arrived. Most importantly, he genuinely seemed committed to finding the best solution rather than immediately recommending a costly replacement, which always happens to me in these situations, as I'm a single white female. Before even discussing repairs, he spent time carefully assessing the damage and looking for ways to save the door. He came back and explained that he had found a repair option that would allow me to avoid replacing the entire door. He was very honest about the potential drawbacks, including the possibility of some future noise and a small remaining dent. Still, he was confident he could restore the door to full functionality. Clayton thoroughly explained the repair process, pricing, and warranty. I especially appreciated that there was no pressure. He made it clear that payment wouldn't be collected until the work was completed and I was satisfied with the results. He also backed his work with a one-year warranty, which gave me even more confidence. The repair took about 45 minutes, and when I inspected the door afterward, I was honestly amazed. It looked almost like I had never backed into it. He straightened the damaged section as much as possible, reinforced the area where the door had come off the track, and made sure everything was operating properly. He also took the time to provide advice on maintaining the door in the future. Best of all, the garage door operated smoothly and quietly when he finished. It's now been a couple of days, and the door works just as well as it did before the accident. I told Clayton he was amazing, but he insisted I was just lucky. Personally, I think he was just being modest. His professionalism, honesty, and workmanship exceeded my expectations. I wouldn't hesitate to call him again for any garage door issue in the future, and I highly recommend him to anyone needing repairs.

Kent Cornell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I woke on a Saturday morning to my garage door not opening due to the spring breaking after a quick internet search I found Precision with a great rating so I called and they answered Immediately (not a recording and call back) and they gave me an estimate on the phone before coming so I scheduled. Not only did they show up on the same day I called they showed up when they said they would. Not used to this anymore as many companies are not so good at this. Brandon showed up assessed the problem, was professional and friendly. The work ended up being more involved then what I originally thought but that was not an problem and Brandon completed all of the repairs while already here. Great service by both the office staff on the phone and Brandon on site. Highly recommended.

Dennis Hammer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed my door and opener a number of years ago and did a professional job at that time. So when I had a problem with my door I of course called them back.

John Borders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin did a great job helping us with our garage door. He provided excellent customer service and deserves five stars! We are very pleased with his service.

Nancy Stearman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service I received. Josh W was prompt in coming, answered my questions when I had some, and did the work I needed done. I would definitely use Precision again and recommend you to anyone. He was very professional and personable! Thank you, Nancy Stearman

Lucinda Troup

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elliot was fantastic. He explained everything in detail and was very professional. I would highly recommend this company and Elliot to anyone needing garage door repairs. Thank you Precision for your quick response and scheduling for next day service. If I ever need service again, I will definitely call Precision Garage Doors! 100% satisfied, 5 star rating!

Joan Gooch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew and Peter were my highly skilled technicians that did my repair work today. These two gentlemen were extremely professional, courteous, and delightful to work with. They went above my expectations on helping me solve my garage door problems. Thank you very much for your hard work.

Larry Strickler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. On time and efficient. Mike was courteous and completed the job for the price quoted.

Paul Bhosle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good troubleshooting service. Friendly customer service and left work site clean. Been using them for a few years now.

Ken Kueber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First experience with Precision Great service, the techs, Ben and Jarrod were quick to diagnose and completed repairs promptly. Door operates much quieter and smoother

Joe Voytik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You guys did a great job when my spring broke the last time. Mike didn’t disappoint on this trip when the grandkids hung on the door knocking it out of whack Mike very friendly and professional. Thanks again for all your hard work.

David Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely a satisfied customer!! Honestly in the time we have lived in our house we have randomly had other companies out. We had Precision out before this visit and had them back. I find the technicians really know their craft. I have received knowledgeable advice and expert care. I have had some upgrades completed to avoid future problems as well as address construction shortcomings. Yesterday’s visit was again excellent. Quality work, efficient and on a trip to his truck for tools, brought up the empty trash container. Thanks Dave

Ferrer Leon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Caleb came by and took care of our phantom issue with our garage door. He was professional, knowledgeable and very pleasant. Overall, it was a great experience.

Peter B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, clear explanation and recommendation, friendly service

Dan K.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric arrived when promised, was very courteous and helpful, and he solved the problem with the garage door. I'm very pleased.

Josh Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, professional job. Would highly recommend to anyone.

Cindy Handlon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joel was very nice and friendly he did the work in a timely manner explained everything to me before repair will definitely refer this company

Skip Hallam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Personable, professional, knowledgeable. Excellent work. Super result!

The Luthman’s

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service with knowledgeable and friendly technicians. We have used their service before, and were satisfied, that’s why we called them to come out today. And we will definitely call them again, if needed.

Amy Kuntz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would definitely recommend Precision. Easy online scheduling. They send a bio of the serviceperson in advance so you know who is coming to your house. Dakota was extremely professional, worked thoroughly to identify the problem and present us with options and explain the problems and the outcomes of repairing or delaying the repairs. He had everything he needed to complete the job that day and finished in a timely manner.

Steve Houston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a garage door opener replaced and a lot of extra things replaced to make door work safer the way it should. Kevin our technician did great work and everything operates as it should job well done.

Carol Hillary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Setting appointment, easy and efficient. Day of service, received notice on their way. Arrival, within time frame given. Eric, tech working on door, clean, name easily identified, and showed pride in workmanship. Took time to reach and explain process and needed repair. All work completed within given timeframe. Took time at end to review everything. Thank you.

Richard Lund

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were experiencing difficulty with our 18 year old garage door opener. I found a decal that Precision had placed on the inside of our garage door back in 2013 and applied for a service request with Precision's website. It was fairly easy to request service, and appreciated their listing of available appointment times by the day. I picked one that was the next day. After the inspection of the door that took 15 minutes, the tech explained what was necessary. Lot's of options and pricing to choose from. We decided to proceed with the install and it was done in about 3-1/2 hours. Cleanup and haul away of the older unit components. In addition, the tech programmed our vehicle to open the garage door from the inside of our car. Nice experience.

Ed Naue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m very pleased with your service!!! Tony called me and told me he was in route. When he came I told him about my problem with overhead, he inspected everything, came up with a solution and explained to me what was needed. He was very polite, professional and quickly replaced squeaking rollers. I’m a contractor myself and will recommend your company.

Robin Everman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric G did an excellent job. He was actually able to come to our house a day early from our service appointment. He quickly and thoroughly assessed the problem and recommended a solution. He had our garage door operational in less than 90 minutes. There were no surprise charges. He was very professional and respectful of our property. We will definitely use Precision Garage again.

Judith Mates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because Precision replaced my garage door opener two years ago.

Leroy Striker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the two springs on our garage door broke. I called Precision Garage Door and a technician was finishing a job in our area. Ben assessed the problem and addressed several other issues on our aged system. No pressure and various options were provided. The job was completed professionally and at a reasonable cost. I highly recommend Precision Garage Door. (I was not paid for this review,)

Sharla Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for providing fast, quality, efficient and fair priced garage door consultation and repair!!

Chris Briggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my first experience with Precision and I could not have been more pleased. Precision was quick to respond and schedule service on my garage door. Ben was at my home within 2 hours, diagnosed the problem and was able to fix it quickly. He also gave both of my garage doors a tune-up and reprogrammed my remotes. Ben was friendly, knowledgeable and a pleasure to get to know.

Dennis Webber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ben came out and fixed our garage door today. He is such a kind, caring person. He is extremely professional and courteous. I feel very confident with my garage door now. I’m glad I chose your company.