Read what people are saying
about Precision Garage Door in:
Hamilton County, IN
Precision Garage Door of Indianapolishas received 4668 reviews, averaging 4.96 Stars:
Fishers, IN
Product:
Service Technician: Orlando H
Carmel, IN
Appreciated Teddy’s thoroughness in evaluating our garage doors and openers. He explained things well and shared our options. Great work.
- Sherry Zieba
Fishers, IN
Used them 1.5 yrs ago for a different repair on our garage door and very pleased with quality of repair and promptness of service so did not hesitate to call them today when repair of different garage door problem needed. No problem obtaining same day service. Mike the technician today was polite, respectful and completed repair in exact timeframe stated.
- Chris
Noblesville, IN
We had a fantastic experience with Precision Overhead Garage Door Service! Our technician, Zeke, was prompt, professional, kind, and very knowledgeable. Our garage door, which was originally installed in 2013, had some normal wear and tear, plus a broken spring. Zeke took the time to thoroughly explain the issues, showing me the signs of wear on the door and its parts. He also provided clear, honest options for repair, including a "Band-Aid" solution, a middle-of-the-road fix, and a full rebuild with a breakdown is cost. We went with the middle of-the-road fix with premium parts, and Zeke had our door fully rebuilt in just one hour! 1 year parts warranty was explained. He was on time, and even called 30 minutes before arrival to give us his ETA.
- Lauren K.
Carmel, IN
Other than a broken spring back in 2013, our garage door opener was not a problem for 20 years until a couple days ago. At that time there appeared to be a sensor problem. Cole P arrived very early in the appointment window. He was friendly and personable and spent about 20min assessing our whole system. He showed me the control board showing significant wear and we decided to replace the opener, sensors and springs after fully reviewing our options. Work was done efficiently and we now have peace of mind as we enter the winter.
- Stephen Sklar
Noblesville, IN
Royal was an excellent tech, communication was solid start to finish. I appreciated the recommendations and service.
- Tammy Thornbury
Fishers, IN
Isaac was very professional and detail oriented. The issue along with price estimates and options were communciated clearly to us and there was no attempt to upsale or pressure us to make unnecessary purchases. We are very happy with the work he has done. Thanks!
- Sunny Lau
Fishers, IN
Wow! When the spring on our garage door broke I called Precision and they were here within an hour. They had originally installed the doors 8 years ago and did great work. Vlad did a great job diagnosing the issue, providing a quote and getting the repairs made quickly (and in freezing cold weather!). We truly appreciate the super fast service. Would definitely use again.
- Traci Nicholson
Fishers, IN
This review is given by an industrial journeyman electrician of over 40 years and a DYI'er most of my life. I don't give 5 stars to contractors of any sort. They are a business and the first order of business is the bottom line. Customer interest is second. After numerous attempts on my part to get the opener to program, I gave up and found Precision on google maps close by me. They're 5 star ratings convinced me to call. Long story short: I'm happy with the outcome tho it came at sticker shock cost. Suggestion: explain to the customer what was done to solve/fix the problem.
- Jim Roberson
Fishers, IN
Eric G did a great job. He installed a new opener and repaired some issues with our current door. We are very happy with the experience
- Lynn Helms
Carmel, IN
I had a problem with my garage door late on Thursday evening (Nov 21). I called first thing Friday morning and was given an appointment for the same day. Matt came to my home and diagnosed the problem. He did not push me to buy a new opener. He explained the problem and we discussed the problem in the context of my opener being 24 years old. I did purchase a new opener. He had it on the truck and spent 2.5 hours installing it, new sensors, and a new wall mount control. He programmed the remote and tried to program my car’s integrated garage door opening feature but unfortunately the opener and vehicle remote did not synchronize. He was professional and very personable. I will use Precision again for sure. Prices were reasonable.
- Cheryl Little
Carmel, IN
Eric G did an excellent job when updating/replacing our springs, rollers and repairing our bottom weather strip on our garage door. He was professional and friendly and, of course, very knowledgeable. He explained what he was doing and he finished in great time. We are very pleased and confident in our updates. It was a pleasure working with Precision Garage Door, especially with Eric. Thank you!
- Kelli Simpkins
Fishers, IN
Orlando did an excellent job repairing our 2 garage doors. He is very thorough and fixes all parts of the doors that is not up to par. I appreciate his attention to detail.
- Laura Jackson
Fishers, IN
I called for a tune up appt and they were able to give me an appt same day! Orlando arrived promptly, examined the equipment and offered recommendations for needed replacement of original builder quality parts. He gave me three options so I could find the solution that would best suit my needs and budget. Once the decision was made, he installed the new equipment and adjusted remaining equipment for smooth and quiet operation . So happy with the results and with Orlando!
- Karen Van Duyn
Fishers, IN
Great service. This is a great company
- Mike Wardell
Noblesville, IN
Prompt, we called yesterday at 5:30 pm and they were out first thing the next day. Thorough and professional, took the time to give the door a good once over, lubricated and replaced parts so the door is working like new. And nice folks. Joey did an outstanding job.
- Gary Tobison
Fishers, IN
Mike performed a specific, respectful diagnosis for the long haul after asking some question. Very happy with the product one of which he suggested and the quality of work is unmatched. Home Run.
- Matt Campbell
Noblesville, IN
So very impressed with Elliot S. and his friendliness, knowledge, skills and work ethic. This experience was fantastic, from the interaction with customer service yesterday to the installation today. So glad we contacted Precision for this work. We'll be contacting them again in the future for additional work. Thanks!!
- Fred D
Product:
Service Technician: Elliot S
Noblesville, IN
The technician was friendly, knowledgeable, and professional. He thoroughly inspected the system, was completely transparent with what he found, and did not over-sell any parts that may not have needed replacement. He expertly installed the new parts, made all necessary adjustments, and lubricated the moving parts. The door now operates as if it was new and we were charged a fair price. I highly recommend Precision Garage Door Service!
- John Carpenter
Noblesville, IN
Arrived home from work at 3:30 pm and garage door would not open. Discovered the spring had broken again. Original spring lasted 14 years, replacement spring lasted 9 years. Called Precision and they had an appointment set between 4:00-6:00 pm same day. My technician Mike F arrived within an hour of calling. He pointed out that a torsion cable had also broken and a few other issues with the door being 23 years old. Chose to have Mike make all the recommended repairs. Spring, cables, rollers, brackets, and bearing plates. Mike had the work completed in roughly 90 minutes and the door operates as it did when it was brand new. Extremely fast and outstanding service overall.
- Christopher Stark
Carmel, IN
Great company to work with. Good customer service and clear communication’
- Debbie
Fishers, IN
When a cable snapped on the garage door of my new home, I called the company that originally installed and serviced it. After a frustrating conversation with their residential service department I decided to cancel the service call. It was all of the 5 star ratings that encouraged me to call Precision, and I'm so glad I did. Apparently my double car garage door only had one spring (instead of 2...why??), which had snapped. It appeared to be the 4th replacement spring based on how beat up the winding bar was. Because of this and the age of the system, basically all of the moving parts aside from the door itself needed to be replaced. While I wasn't planning on this major expense, I felt completely confident that it was both necessary and long overdue. The technician, Josh B, was on time, respectful, answered all of my questions, and gave me lots of options to accommodate my budget. I decided to also upgrade to a new and quieter belt drive system, which I feel confident this was a better choice than the big box store options. I highly recommend Precision and am impressed they were able to solve this issue for me quickly and professionally. Thanks, Josh B.
- Theresia Paauwe
Product:
Service Technician: Josh B
Carmel, IN
Eric was great! Did a really great job on repairing my garage door. Didn’t feel I was being up charged or sold anything I didn’t need and got everything done the same day.
- Zack
Fishers, IN
Great and thorough customer service. Extremely happy with installation.
- Daisy Navarrete
Noblesville, IN
Within an hour Ben was here to repair the garage door. He was very courteous and professional. Took time to talk to me about repairs and gave me several options. Really appreciated how quickly the door was back in working order.
- Karen Hall
Carmel, IN
Our service provider was excellent. Provided alternative solutions to our issues.
- Peter Czajkowski
Fishers, IN
Quick service! Price was a little higher than expected.
- Jamie Young
Fishers, IN
On time and very professional. I explained what I wanted done; he assessed the situation and gave me the pricing on work to be completed! All done within specified time. Very appreciative of quality of service.
- Pam Wise
Noblesville, IN
Thank you Joel for the repairs at a very reasonable price. I had Tony come out and fix the broken spring. He was kind and knowledgeable. The experience was professional and quick. End to end outstanding experience from customer service on a rescheduled to the install and repair. A+ job Tony.
- Kevin S
Westfield, IN
Very good service. And very good technicians. Will definitely call them only whenever there is need for any repair.
- Ritu Chauhan
Orlando did a great job from explaining the problems and offering options, to completing the work. Orlando is polite and professional.
- R Miles