Read what people are saying
about Precision Garage Door Service in:
Indianapolis | Marion County, IN
Precision Garage Door Service of Indianapolishas received 5720 reviews, averaging 4.96 Stars:
Indianapolis, IN
Product:
Speedway, IN
Teddy F was awesome. He was an expert troubleshooter and he updated me every step of the way. I would highly recommend him and the broader company to anyone with garage door needs
- Tyler Wildman
Indianapolis, IN
Call precision door about a garage door that would not close. Dispatch said someone would be out between four and seven, asked if there was anything earlier. Said she would get back with me call back said someone would be here in an hour. 15 minutes later, Isaac showed up. Very knowledgeable, helpful, friendly, resolve the issueand the door is working again definitely fantastic service and sales associate. Highly recommend precision and thank you Isaac.
- John Szott
Indianapolis, IN
Service tech came out and did the best he could to resolve the gaps found under the garage door when it’s closed. He replaced part and went the extra mile to try to seal the door. He gave recommendations on door upgrades to consider and even adjusted the motor so more force would be applied when closing the door. The tech was amazing and I would highly recommend this company. Terrific customer experience!!
- Tom Hollett
Indianapolis, IN
Appreciate Tony D from Precision Garage Door who came out today and repaired our garage door. The repair was explained, options were provided, and the work was completed quickly. Tony D did a great job and was helpful with offering the information
- Julie McBee
Product:
Indianapolis, IN
We had an outstanding experience with Owen. He called ahead with an estimated time of arrival and put us at ease with our garage door lockout issue. He even went the extra mile to program our cars, key pad, and remotes. We appreciated him being upfront on the situation, fees, and what recommendations he has for the future. Precision is our go-to in Indianapolis with everyone being top-notch. And, they take their time with each customer to ensure 100% satisfaction. Thank you, Owen!
- Bradley Hamann
Indianapolis, IN
Excellent work and a great guy, i would def recommend this company and Joe was amazing!
- Dan Keck
Service Provided:
Product:
Service Technician: Joey H
Indianapolis, IN
Royal, the sevice technician, who worked on my garage door was the epitome of how excellent customer service should manifest itself. He was prompt, courteous and professional while servicing my garage door issues and answering all of my questions. I am completely satisfied with the level of service he provided. Kudos to Royal and your company.
- Ivan Lawson
Indianapolis, IN
Everything is going well with my expectations. I’m very satisfied with the services.
- Chianta Vuite
Product:
Indianapolis, IN
Hello! We called Overhead Door Precision Garage Door Service after hours one evening. Our garage door opener was not working properly; it was smoking, gurgling and the door would not go all the way up or down! We were able to make an appointment for the next morning, 8am-10am window. We received a text with our technician's name and a little about him that morning. Teddy showed up and listened to what was going on. He took a look at our opener in total (motor, springs, sensors, track, etc.) He took apart the motor to see what was going on with it. Teddy presented us with the issues (springs and opener) and then with some options. We discussed an insulated door as well, and he was able to give us pricing for that too. Teddy gave us time to discuss what we wanted to do. Once we made a decision, Teddy got right to work and did a fantastic job. Once everything was installed, he explained the opener, how it worked, the new features it had (Wi-Fi, battery back-up, etc.) and let us know about the warranty, what maintenance would help extend the life of the opener, and he finished up by lubricating the opener and door and cleaning up. Teddy took me through the invoice and the required signatures, and explained the pricing, what was taxed, etc. He let me know that I would receive an email copy of the invoice, along with the quotes for the insulated doors, in case we wanted to pursue that at a later time. We have had Precision Door out several times over the life of our opener and they have always done a wonderful job! This experience solidifies our five-start rating! Thank you Teddy!
- Christine Johnson
Indianapolis, IN
We have used Precision for a number of years. We find your techs to courteous, professional and very knowledgeable. Today Orlando was very quick in diagnosing the issue and giving us options an a remedy. We are always please with the service
- Ken Cain
Service Provided:
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Service Technician: Orlando H
Indianapolis, IN
My service rep Orlando was punctual, PRECISE in diagnosing my problem and very professional. I would HiGhLY recommend Precision Doors for servicing garage doors.
- Angela Evans
Camby, IN
Eric came to service our garage door. Eric was full of joy and happy to help us on a holiday. Eric had our garage fixed in no time! Eric’s professionalism was excellent. We will highly recommend your company to others.
- David Breedlove
Indianapolis, IN
Ryan was on time very friendly and knowledgeable.
- Joseph Heidelman
Indianapolis, IN
Tech was very professional and answered all my questions. Arrived on time. I highly recommend.
- David Platz
Indianapolis, IN
Informative, fast and friendly!
- Ronald Wilson
Product:
Indianapolis, IN
I used Precision because they are reliable and fair. The staff is friendly and helpful. I recommend Precision when I get chance.
- Normajo Moore
Indianapolis, IN
Pleased with past service.
- Steve Kaforke
Indianapolis, IN
I was very impressed with Ben’s professionalism. He called ahead, used shoe covers in the house, and explained everything. We ended up needing a new door and he walked me thru the process. Door color and door options. Before he left, Ben answered all of my questions/concerns. Excellent service!
- Matt Tilson
Indianapolis, IN
Kevin is amazing! Thanks for his hard work!
- Eva He
Indianapolis, IN
EXcellent
- Jason Baryoh
Indianapolis, IN
Elliott provided excellent service!! Thank you!!
- Mike McKinsey
Indianapolis, IN
I am pleased with the quick service call. My outside garage remote needed to be replaced. The replacement was performed immediately. Thank you for your immediate and professional service.
- Jennifer Pierce
Service Provided:
Product:
Service Technician: Vladimir E
Indianapolis, IN
Our technician, Teddy Forman, was fantastic. He asked relevant questions like how long we would be staying in the home. He offered us different tiers of service and repair so we could choose something appropriate for us and in our budget. He was very friendly and great to work with.
- Alex Penn
Indianapolis, IN
Owen did a great job-explained all the problems and provided a solution along with detailed costs. Finished job in couple hours. Very happy with the service.
- Richard Catt
Product:
Indianapolis, IN
We had a small repair needed on our garage door, and the response was very quick! Andrew was very friendly and knowledgeable. He quickly resolved the issue we were having and identify improvements to our current set up. Highly recommend.
- Joshua
Indianapolis, IN
We previously had garage door service done with Precision and were happy with everything. Today, our service guy (Michael) was quick and efficient (very respectful of customer needs etc.). He informed us about everything that needed to be addressed very clearly and concisely. The experience overall continues to be great! I highly recommend Precision Garage Door Service!
- Erik
Indianapolis, IN
Our repairman arrived within the designated time window, having left a 30 minute “heads up” text. He spotted the problems immediately and explained what the work would entail. He finished promptly and cleaned up after himself.
- Vickie Carpenter
Indianapolis, IN
We couldn’t recommend Precision highly enough. Incredible customer service from start to finish. We found Kevin to be incredibly knowledgeable and beyond helpful. We didn’t suffer sticker shock despite the costly repair because we felt so taken care of. Thanks again, Kevin!
- Brooke Thomas
Indianapolis, IN
I had previous outstanding service from Precision several years ago and called them again because of that. Once again,, expectations were exceeded.Josh called to let me know he was close and upon arrival analyzed the situation quickly. He provided two options for repair. When asked which he would chose if it was his door, he explained why he would go with option A based on my situation. In order to complete the repair, I needed to get a car out of the garage space but the battery was dead. Josh gave me a jump and watched the car while it ran in the driveway. He quickly corrected the problem with the door and explained how to make sure I got the most time out of the equipment installed. Josh was kind and professional and very helpful with the decision. Can't say enough good things about him
- Mary C.
Everyone involved in the purchase and installation of our new garage doors couldn't have been more knowledgeable and courteous. From Corey to the office managers to Dakota and his teammate ( sorry I forgot his name) the experience very smooth. Very pleased. Thank you all. Ron Green
- Ron Green