Read what people are saying
about Precision Garage Door in:
Fishers, IN
Precision Garage Door of Indianapolishas received 1859 reviews, averaging 4.96 Stars:
Fishers, IN
Product:
Service Technician: RJ D
Fishers, IN
I am very glad I chose Precision to come repair a broken spring on my garage door. I had been previously using a different company that had been recently purchased by another company. I figured it was a good time to try someone new. Drew T. was my technician and was on time and communicated well when his arrival time would be. Drew took the time to look over the entire garage door and examine how it was operating. The broken spring was obvious, but there were other things that were not so obvious to me. I had my overhead garage door completely replaced about 14 years ago by the company I had previously mentioned. I have had, possibly, three sets of springs replaced since I originally had the new door installed. Never once, did the previous company go over the function of the overhead door and how each part plays a role in how the door operates. Drew took the time. The springs, the center plate bearing, the cable drum bearings, the cables, the rollers and torsion tube were all explained to me. Drew pointed out the condition of each and left it up to me on what maintenance I wanted him to perform. No sales pressure at all. I ended up purchasing upgraded springs and I had Drew replace a few other items. The door worked so much smoother and quieter after he was finished. I waited almost a month to post this review. The door still works just as smooth as the day Drew did the repairs. For me, the money was well spent. From my experience, I highly recommend Precision Garage Door Service of Indianapolis.
- Matt Burlingame
Fishers, IN
Great service, job was done quickly and the technicians explained everything very clearly. Thanks so much!
- Jennifer Francis
Fishers, IN
The representative that comes is always friendly and knowledgeable. Very responsive company!
- TS
Fishers, IN
I chose Precision as I have used them previously was very pleased. Joel was very knowledgeable and was able to identify the many issues with my garage door. He itemized and prioritized the problems. His work was done in a timely and professional manner. I would have no hesitation in using them again.
- Sheila Seward
Product:
Service Technician: Isaac W
Fishers, IN
Pat was great, he was very helpful, patient, answered all my questions and explained things so I could understand. Ashley took my call to schedule the appointment, listened to my issues then scheduled the appointment. Precision does an excellent job hiring the right team! It's been a pleasure to work with this company over the many years I've used their services.
- Patty Howard
Fishers, IN
Very professional, on time, could fix the problem quickly and at a very reasonable price, I definitely recommend. Additional bonus, I got my car remote control programmed without any costs. Thank you
- Philippe Jego
Fishers, IN
Mike was very professional. He was on-time. Explained everything I needed done. Would highly recommend Precision Door Service.
- Matt D
Fishers, IN
The service were awesome. They were very friendly and professional and answered all my questions. The work was completed in the time frame they estimated.
- Scott Brown
Product:
Fishers, IN
Brandon did a fantastic job at helping us understand what issues he was seeing with our door's springs and drums. He made it easy for us to make an informed decision to have our springs and drums replaced as our originals installed by Pulte were fairly limited in their abilities and had seemingly ran out of usability. Brandon was really easy to talk to, not condescending at all with what we didn't know, and just an overall great person to deal with. Thanks guys!
- Grant Kelly
Fishers, IN
Vladimir did an excellent job repairing and upgrading our garage door system. He's very knowledgeable and professional and even got on a call with my husband to explain the options to him since he couldn't be there in person. Extremely happy with the service he provided.
- Tiffany Jardim
Fishers, IN
Josh was amazing. Really appreciate how honest and transparent he was. Was able to fix the door without trying to sell us on a new one.
- Mitch Divens
Fishers, IN
Wonderful experience -start to finish!
- Mary Hofmeister
Fishers, IN
Orlando did a great job from explaining the problems and offering options, to completing the work. Orlando is polite and professional.
- R Miles
Product:
Service Technician: Orlando H
Fishers, IN
Used them 1.5 yrs ago for a different repair on our garage door and very pleased with quality of repair and promptness of service so did not hesitate to call them today when repair of different garage door problem needed. No problem obtaining same day service. Mike the technician today was polite, respectful and completed repair in exact timeframe stated.
- Chris
Fishers, IN
Isaac was very professional and detail oriented. The issue along with price estimates and options were communciated clearly to us and there was no attempt to upsale or pressure us to make unnecessary purchases. We are very happy with the work he has done. Thanks!
- Sunny Lau
Fishers, IN
Wow! When the spring on our garage door broke I called Precision and they were here within an hour. They had originally installed the doors 8 years ago and did great work. Vlad did a great job diagnosing the issue, providing a quote and getting the repairs made quickly (and in freezing cold weather!). We truly appreciate the super fast service. Would definitely use again.
- Traci Nicholson
Fishers, IN
This review is given by an industrial journeyman electrician of over 40 years and a DYI'er most of my life. I don't give 5 stars to contractors of any sort. They are a business and the first order of business is the bottom line. Customer interest is second. After numerous attempts on my part to get the opener to program, I gave up and found Precision on google maps close by me. They're 5 star ratings convinced me to call. Long story short: I'm happy with the outcome tho it came at sticker shock cost. Suggestion: explain to the customer what was done to solve/fix the problem.
- Jim Roberson
Fishers, IN
Eric G did a great job. He installed a new opener and repaired some issues with our current door. We are very happy with the experience
- Lynn Helms
Fishers, IN
Orlando did an excellent job repairing our 2 garage doors. He is very thorough and fixes all parts of the doors that is not up to par. I appreciate his attention to detail.
- Laura Jackson
Fishers, IN
I called for a tune up appt and they were able to give me an appt same day! Orlando arrived promptly, examined the equipment and offered recommendations for needed replacement of original builder quality parts. He gave me three options so I could find the solution that would best suit my needs and budget. Once the decision was made, he installed the new equipment and adjusted remaining equipment for smooth and quiet operation . So happy with the results and with Orlando!
- Karen Van Duyn
Fishers, IN
Great service. This is a great company
- Mike Wardell
Fishers, IN
Mike performed a specific, respectful diagnosis for the long haul after asking some question. Very happy with the product one of which he suggested and the quality of work is unmatched. Home Run.
- Matt Campbell
Fishers, IN
When a cable snapped on the garage door of my new home, I called the company that originally installed and serviced it. After a frustrating conversation with their residential service department I decided to cancel the service call. It was all of the 5 star ratings that encouraged me to call Precision, and I'm so glad I did. Apparently my double car garage door only had one spring (instead of 2...why??), which had snapped. It appeared to be the 4th replacement spring based on how beat up the winding bar was. Because of this and the age of the system, basically all of the moving parts aside from the door itself needed to be replaced. While I wasn't planning on this major expense, I felt completely confident that it was both necessary and long overdue. The technician, Josh B, was on time, respectful, answered all of my questions, and gave me lots of options to accommodate my budget. I decided to also upgrade to a new and quieter belt drive system, which I feel confident this was a better choice than the big box store options. I highly recommend Precision and am impressed they were able to solve this issue for me quickly and professionally. Thanks, Josh B.
- Theresia Paauwe
Product:
Service Technician: Josh B
Fishers, IN
Great and thorough customer service. Extremely happy with installation.
- Daisy Navarrete
Fishers, IN
Quick service! Price was a little higher than expected.
- Jamie Young
Fishers, IN
On time and very professional. I explained what I wanted done; he assessed the situation and gave me the pricing on work to be completed! All done within specified time. Very appreciative of quality of service.
- Pam Wise
Fishers, IN
Brandon was very knowledgeable, professional and friendly. He explained many different options to improve my garage door, making clear the advantages and drawbacks to each choice. He helped me come up with a plan that I was comfortable with financially. I would definitely recommend Precision and specifically Brandon. He is a true asset to the company.
- Chaleen Stevens
Fishers, IN
Eric arrived at our house right on time and evaluated and explained in detail our options to get our door back to good operating condition. Very professional and will not hesitate to call Precision for any other work in the future.
- Mark Lux
Fishers, IN
Tony D was great. He explained everything that was wrong and could go wrong in the near future. Provided me a estimate, we consulted on what needed attention today and what needed to be done in the near future. We agreed on work, he started right away. As the day went on we agreed on replacing the two 29 year old garage openers. After he was done he again went through what work he did, what he replaced, what he maintenance, an how to operate the two new garage door openers. Thank you Tony D
- Raymond Graham
I’ve been a precision customer for years - we were having problems with our garage door, closing on an inconsistent basis, so called Precision. RD J was our technician- he was able to identify the problem quickly and was very through and showing me via pictures and video as well as explaining what the issues were. I appreciated him showing me the components and the options for replacing them. He was able to fix everything while he was here. Our new system is very quiet and smoothly operating. Excellent service- highly satisfied.
- Nathan & Amy Hill