Read what people are saying
about Precision Garage Door in:
Indianapolis, IN
Precision Garage Door of Indianapolishas received 5217 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Precision Garage Door Service is the only company I call for my garage doors. I may not be the only one who realizes your garage door needs attention right when you try to leave for work or an important appointment. It's always at the worst moment, it seems. But Precision is always available and ready to help, even the same day. I love that they send a text introducing the person headed to your house with a little bio, so you already feel that you know them when you let them into your house. And each service person is nicer than the last. The service is not only timely, but thorough. They walk you through every issue that they see, the one that got you today, and the ones that will get you later. They come prepared to fix anything and have options so you don't feel pressured. Overall, The Best! Thank you Precision!
- Lourdes Geise
Indianapolis, IN
I would use this company any time and would recommend you do the same. Scott was very nice attention to detail was arrived early, and they are very affordable. Thank you
- Wanda Adams
Product:
Indianapolis, IN
Excellent service from Precision tech, Royal. Had to have my garage door re-wired due to my dog chewing the wire. Royal explained everything to me and also showed me the censor damage prior to doing the work and answered all my questions. His professionalism was outstanding. I contacted Precision after reading the great comments on BBB and as I was reading Precision's commercial came on. Well, that put the icing on the cake. After work was completed to still went over everything. Would definitely recommend this company and planning on calling them back for any future issues. DB
- Debora Binns
Indianapolis, IN
Scott D was great! He cleaned up poor work by previous repair people and didn’t try to sell me anything I didn’t need. I’ll definitely use you guys from now on!
- Joseph Bigelow
Product:
Indianapolis, IN
Very reliable, conscientious to customer's time, called ahead, kept updating customer as to where he was in completing the repair. Explained everything very concisely and easy to understand.
- Jane Sanftleben
Indianapolis, IN
What an amazing technician Andrew S is. Professional and kind and throughly explained what was wrong and the different ways to fix the issues with my old garage door. Didn’t try to oversell my needs. Replaced Springs and Rollers and other parts. So thankful that he knew his job well and was also good with people. Customer Service is definitely exercised well with this company.
- Nancy Farrand
Indianapolis, IN
Scott, our service technician, was wonderful! He arrived early, listened to my description of the problem with our garage door and then completed a thorough inspection before he presented possible solutions. Clear explanations of each issue, what was needed to fix each one, as well as the priority of importance. Very thorough, personable, and professional. I would highly recommend Scott and congratulate Precision on the quality of their employee.
- Sanece Beard
Indianapolis, IN
Joel was very helpful, competent and very pleasant . We could not have been happier with the prompt and professional service . Especially in This cold weather !
- Fred Biesecker
Indianapolis, IN
Service was great. Service Tech was amazing and we are really happy with the service. Will recommended to everyone we know. Thanks for your prompt service. It's had to find companies who care about their customers...which you really do care.
- Cate and Bob Montgomery
Indianapolis, IN
Everything was perfect from scheduling to repair. Service man was on time, polite, knowledgeable and efficient
- Penny Griffith Wilson
Indianapolis, IN
I Called Precision because they did good work in the past. They didn't disappoint. The Technician came out and found the problem right away. Everything was Great.
- Robert Essex
Indianapolis, IN
Ben was our service technician and I have to say how amazing he was. He took his time, explained ALL of the options available for what we needed and did not pressure us into buying anything we didnt need. His professionalism was 100% and he is a very good representative for your company. We needed a little bit of work to be done but he was timely in his arrival and took his time to ensure the job was done right the first time. We found your company via a television commerical last night and it just felt like your company would be good to work with and we were right. I have a big nice sticker in the middle of the garage door so should we ever need anything or if we ever HEAR of anyone needing anything that you can service you can rest assured we will provide your company to them (and Ben as well!!!) Happy New Year and thank you very much. From a set of very satisfied customers, Kendall Womack and Sandy Gonzales
- Kendall Womack
Product:
Service Technician: Ben H
Indianapolis, IN
My husband's car was trapped in the garage and we wanted to make sure he could get it out and return to work after the Holidays. We got the most reasonable quote form Precision. Alissa took the time to explain the fees and Ryan had the door fixed in no time. Thank you very much
- Stephanie Patterson Cline
Indianapolis, IN
1/1/24 - I called Kevin U for the service call phone number. I called and was scheduled immediately. Pat arrived at my house within an hour of my call. I couldn't be happier. Professional and courteous and solved the problem quickly and efficiently at a very fair cost. I won't ever use any other company. Steve Tolle
- Steve Tolle
Indianapolis, IN
Made a call this morning, tech arrived by 2:00 and our garage door was fixed by late afternoon. Service was excellent! Scott was friendly, provided updates along the way and was very efficient. We are grateful to have a working garage door with new remotes and keypad all in the same day. Would highly recommend! Thank you for excellent customer service. Cynthia
- Cynthia Arnold
Product:
Indianapolis, IN
The service technician was knowledgeable, friendly and communicated in detail about all the issues he found and what the alternatives were to making the repairs.
- Marsha Burman
Indianapolis, IN
An appointment was sooner than expected. Serviceman, Ryan, was very knowledgeable about garage door operation and he was very pleasant. He explained what needed to be done. Our 35 year old door needed a major overhaul. We replaced rollers, springs, springs, steel tube, cables and pulleys. The result was a very quiet door. The price seemed very fair. We did two garage doors.
- Richard Fattic
Product:
Indianapolis, IN
The service that Orlando provided was thorough, professional and fast. Orlando was courteous, engaging and pleasant while representing your company with dignity and humility. More businesses should strive to hire dutiful individuals. My 70 year old garage door is practically weightless. Thanx ps. Purchased rollers, cables and pulleys as well.
- Clayton Hamilton
Indianapolis, IN
They was great I used them before and they did a awesome job so I decided to use them again and they still did a awesome job was on time that was great
- BARBARA DIXON
Indianapolis, IN
We received great service just like we always do.
- Jodi Stallings
Indianapolis, IN
Owen was absolutely amazing! He was knowledgeable, professional, courteous and efficient. He walked me through every step and made sure I understood the new system. He programmed my vehicles, and set me up on the new app! My garage door has never sounded better! I love the new system. Thank you, Owen and Precision Garage door!
- Stephanie Weaver
Product:
Indianapolis, IN
They were quick to respond, the chat feature was very helpful so early in the morning. Communication was great! Work was done in a timely manner and the gentleman was very understanding and able to fix the issue. Thank you so much
- Jennifer Sovern
Indianapolis, IN
Pat was great and reviewed all options before beginning the work. Loved that I could schedule an appt on the weekend on the website and someone would be here first thing on Monday!
- Jeffrey Rufner
Product:
Indianapolis, IN
Ryan was our service provider and he was very friendly and professional. He explained everything that he did. He also made good suggestions on future repairs. Thanks so much!
- Mary E Merkel
Product:
Indianapolis, IN
Very punctual, informative and friendly
- Stephen Harris
Indianapolis, IN
Great experience and informative. RJ and Eric were quite the gentlemen. Not inexpensive-but figured it should be done. Actually had rollers, springs, cables and drums replaced; mine were 23 yrs., old. Thanks! Ken
- Ken Rottet
Indianapolis, IN
Very professional and timely. High quality work! You get what you pay for!
- Amanda Hitzemann
Product:
Indianapolis, IN
Your employee, Brandon, was very polite, explained the problems well that our door was experiencing. Arrived at the expected time, took his time to ensure we understood the problems. It was a pleasure working with him. I am so glad we contacted Precision Garage Door and highly recommend them to others needing garage door service.
- Bette and Arthur Ferguson
Indianapolis, IN
Service was scheduled quickly and professionally done.
- Kevin Likes
Product:
Service Technician: Joey H
We have used you in the past and was very pleased with the service.
- Mel Fox